Need Information on Support Project

Hi,
I am new to Production and support project
whta r the points we need to discuss with the clints in support prj..
what r the responsibilities in support prj
Any one of u send me the docs for the Production and support project
Thanks in Advance,
P.C.V.

Hi,
Refer todays thread.. as dinesh ans
Some of the typical questions would include:
1. How is the data loaded - Do they use process chains?
2. How often is the data loaded?
3. Are the loads full upload or delta enabled.
4. For which areas of SAP are the loads done. Do they use Business Conetent or Generic Extractors.
5. How do they do "data validation" after each load.
6. What are the source systems from which data is loaded.
7. what are the kind of reports that are used - Bex or Web.
8. What are the typical(most common) errors faced while doing the dataload.
9. Any plans for upgrade?
10. What is the Backup Recovery and Archive Strategy
11. What is the system landscape (how many environments, how many source system, how everything is connected to...)and the used transport strategy
12. Co-existence with 3rd party Scheduling Tools...
13. aggregates to maintain ?
14. how many users to assist..
15. are roles and user management in scope ?
16. how are managed space issues (procedure, warning and so on...)
17. how are monitored performance (technical content...)
The activities in a typical Production Support would be as follows:
1. Data Loading - could be using process chains or manual loads.
2. Resolving urgent user issues - helpline activities
3. Modifying BW reports as per the need of the user.
4. Creating aggregates in Prod system
5. Regression testing when version/patch upgrade is done.
6. Creating adhoc hierarchies.
etc....
Also refer these posts:
Re: In production Support , how i can acquire the knowledge
Re: How to resolve tickets its urgent
and post ur id

Similar Messages

Need information about retail project

hi all
tommorow i had a interview with my client.
i need information about retail project.
like terms and business process overview .
documentaiton can be sent to: [email protected]
points will awarded for sure.
kiran

Hi Rama
Retailing consists of the sale of goods or merchandise, from a fixed location such as a department store or kiosk, in small or individual lots for direct consumption by the purchaser.[1] Retailing may include subordinated services, such as delivery. Purchasers may be individuals or businesses. In commerce, a retailer buys goods or products in large quantities from manufacturers or importers, either directly or through a wholesaler, and then sells smaller quantities to the end-user. Retail establishments are often called shops or stores. Retailers are at the end of the supply chain. Manufacturing marketers see the process of retailing as a necessary part of their overall distribution strategy.
Shops may be on residential streets, shopping streets with few or no houses, or in a shopping center or mall, but are mostly found in the central business district. Shopping streets may be for pedestrians only. Sometimes a shopping street has a partial or full roof to protect customers from precipitation. Retailers often provided boardwalks in front of their stores to protect customers from the mud. Online retailing, also known as e-commerce is the latest form of non-shop retailing (cf. mail order).
Shopping generally refers to the act of buying products. Sometimes this is done to obtain necessities such as food and clothing; sometimes it is done as a recreational activity. Recreational shopping often involves window shopping (just looking, not buying) and browsing and does not always result in a purchase.
Most retailers have employees learn facing, a hyperreal tool used to create the look of a perfectly-stocked store even when it is not.
Contents [hide]
1 Retail pricing
2 Retail Industry
3 Etymology
4 Retail types
5 See also
6 Notes
7 References
[edit] Retail pricing
The pricing technique used by most retailers is cost-plus pricing. This involves adding a markup amount (or percentage) to the retailers cost. Another common technique is suggested retail pricing. This simply involves charging the amount suggested by the manufacturer and usually printed on the product bize the manufacturer.
In Western countries, retail prices are often so-called psychological prices or odd prices: a little less than a round number, e.g. $6.95. In Chinese societies, prices are generally either a round number or sometimes a lucky number. This creates price points.
Often prices are fixed and displayed on signs or labels. Alternatively, there can be price discrimination for a variety of reasons, where the retailer charges higher prices to some customers and lower prices to others. For example, a customer may have to pay more if the seller determines that he or she is willing to. The retailer may conclude this due to the customer's wealth, carelessness, lack of knowledge, or eagerness to buy. Another example is the practice of discounting for youths or students. Price discrimination can lead to a bargaining situation often called haggling, in which the parties negotiate about the price. Economists see this as determining how the transaction's total surplus will be divided into consumer and producer surplus. Neither party has a clear advantage, because of the threat of no sale, in which case the surplus vanishes for both.
Retailers who are overstocked, or need to raise cash to renew stocks may resort to "Sales", where prices are "marked down", often by advertised percentages - "50% off" for example."Sales" are often held at fixed times of the year, for example January sales, or end-of-season sales, or Blue Cross Sale
[edit] Retail Industry
Retail Industry has brought in phenomenal changes in the whole process of production, distribution and consumption of Consumer Goods all over the world. In the present world most of the developed economies are using the Retail Industry as their vital growth instrument. At present, among all the industries of U.S.A the Retail Industry holds the second place in terms of Employment Generation. In fact, the strength of the Retail Industry lies in its ability to generate large volume of employment.
Not only U.S but also the other developed countries like U.K, Canada, France, Germany are experiencing tremendous growth in their Retail Sectors. This boom in the Global Retail Industry was in many ways accelerated by the Liberalization of Retail Sector.
Observing this global upward trend of Retail Industry, now the developing countries like India are also planning to tap the enormous potential of the retail sector. Wal-Mart,the world's largest Retailer has been invited to India. Other popular Brands like Pantaloons, Big Bazar, Archies are rapidly increasing their market share in the retail sector. According to a survey, within 5 years, the Indian Retail Industry is expected to generate 10 to 15 million jobs by direct and indirect effects. This huge employment generation can be possible because of the fact that being dependent on the the Retail Sector shares a lot of Forward and Backward Linkages.
Emergence of a strong Retail Sector can contribute immensely to the economic development of any country. With a dominant retail sector, the farmers and other suppliers can sell their produce directly to the major retail companies and can ensure stable profit. On the other hand, to ensure steady supply of goods, the Retail Companies can inject cash into the production system. This whole process can result into a more efficient production and distribution system for the economy as a whole.
[edit] Etymology
Retail comes from the French word retaillier which refers to "cutting off, clip and divide" in terms of tailoring (1365). It first was recorded as a noun with the meaning of a "sale in small quantities" in 1433 (French). Its literal meaning for retail was to "cut off, shred, paring". Like the French, the word retail in both Dutch and German (detailhandel and Einzelhandel respectively) also refer to sale of small quantities or items.[citation needed]
[edit] Retail types
According to Jim there are three major types of retailing. The first is the market, a physical location where buyers and sellers converge. Usually this is done in town squares, sidewalks or designated streets and may involve the construction of temporary structures (market stalls). The second form is shop or store trading. Some shops use counter-service, where goods are out of reach of buyers, and must be obtained from the seller. This type of retail is common for small expensive items (e.g. jewelry) and controlled items like medicine and liquor. Self-service, where goods may be handled and examined prior to purchase, has become more common since the Twentieth Century. A third form of retail is virtual retail, where products are ordered via mail, telephone or online without having been examined physically but instead in a catalog, on television or on a website. Sometimes this kind of retailing replicates existing retail types such as online shops or virtual marketplaces such as futurebazaar.com or Amazon.[2].
Buildings for retail have changed considerably over time. Market halls were constructed in the Middle Ages, which were essentially just covered marketplaces. The first shops in the modern sense used to deal with just one type of article, and usually adjoined the producer (baker, tailor, cobbler). In the nineteenth century, in France, arcades were invented, which were a street of several different shops, roofed over. counters, each dealing with a different kind of article was invented; it was called a department store. One of the novelties of the department store was the introduction of fixed prices, making haggling unnecessary, and browsing more enjoyable. This is commonly considered the birth of consumerism [3]. In cities, these were multi-story buildings which pioneered the escalator.
In the 1920s the first supermarket opened in the United States, heralding in a new era of retail: self-service. Around the same time the first shopping mall was constructed [4] which incorporated elements from both the arcade and the department store. A mall consists of several department stores linked by arcades (many of whose shops are owned by the same firm under different names). The design was perfected by the Austrian architecht Victor Gruen[5]. All the stores rent their space from the mall owner. By mid-century, most of these were being developed as single enclosed, climate-controlled, projects in suburban areas. The mall has had a considerable impact on the retail structure and urban development in the United States. [6]
In addition to the enclosed malls, there are also strip malls which are 'outside' malls (in Britain they are called retail parks. These are often comprised of one or more big box stores or superstores.
Non-traditional exterior of a SuperTarget, JacksonvilleLocal shops can be known as brick and mortar stores in the United States. Many shops are part of a chain: a number of similar shops with the same name selling the same products in different locations. The shops may be owned by one company, or there may be a franchising company that has franchising agreements with the shop owners (see also restaurant chain).
Some shops sell second-hand goods. Often the public can also sell goods to such shops, sometimes called 'pawn' shops. In other cases, especially in the case of a nonprofit shop, the public donates goods to the shop to be sold (see also thrift store). In give-away shops goods can be taken for free.
There are also 'consignment' shops, which is where a person can place an item in a store, and if it sells the person gives the shop owner a percentage of the sale price. The advantage of selling an item this way is that the established shop give the item exposure to more potential buyers.
The term retailer is also applied where a service provider services the needs of a large number of individuals, such as with telephone or electric power.
IS Retail was original develop to meet specific needs of Retail industry where standard SD/MM cannot.
- Significant functionality difference are:
- Store specific features are built into IS Retail where as it is not in
standard SD/MM.
- Mass processing of pricing (some of the retail features were
included as standard SAP as of 4.6)
- Assortment handling is not in standard SAP
There are other differences in inventory costing/valuation etc.
Retail valuation only available in SAP Retail.
What is known in the trade as the "retail inventory method" or the "retail method" involves valuating stocks at retail, often aggregated at merchandise category or departmental level.
Both the cost method and the retail method can be used in SAP Retail.
Actually IS-Retail is a combination of MM and SD plus other funtionalities speacially developed for the retail industry such as:
Promotions
Pricing
Assortments
Clasification
Merchandise category
Seasons
Is important to mention that all the funtionality of MM and SD is avialable in SAP IS-Retail with some diferences in some transactions:
Material master data (article in retail) has some diferences.
Vendor master data.
Site master data.
Reward if useful to u

Need Information Regarding Rollout Project In Netweaver Portal

Hi,
Can anybody give me some information regarding how to rollout a project in Netweaver Portal or what exactly a rollout project is ?
If we are using Webdynpro for developing UIs , then what needs to be done on the Webdynpro side for doing the rollout .
I have been searching sdn regarding this but could not get any useful information .
Thanks a lot .

Hello Vijay,
<a href="http://www.sap.com/services/education/consultant/solutionacademy/index.epx">Here</a> you can find an overview of the different consultant training.
You have a track for Portal (<a href="https://websmp204.sap-ag.de/sapidp/011000358700003602072006E">link</a>) and also one for KM (<a href="https://websmp207.sap-ag.de/sapidp/011000358700003602162006E">link</a>).
Both can be done in a "technical" and a "development" flavor.
Regards,
Christophe

Need information on transferring project from one Mac to another

I just returned from a trip, during which I started and added photos to an Aperture project on my MB Air. When I got home and started up my MacPro after the month's absence I was surprised to see the same project appear on my desktop. I thought I understood that Photo Stream/iCloud simply "shared" the month's photo stream between devices and computers, but was not aware that a project would also appear on each computer.
The photos were actually added physically to only the MB. Question: Does the project that appears on my desktop actually contain all of the photo files and information downloaded to the desktop? Or, are they simply in the "cloud" somehwere with a link in Aperture?
Also, if they are not physically on my desktop, how would I get them there wihtout actually importing every SD card again? Thanks!

Unless you actually imported them into the library on the desktop system they are only in the photo stream (and on the Air)
You can do one of two things:
You can import them from the photo stream. Make a project in the library on the desktop and drag the images from the photo stream to that project.
Or else export the projects you added the images to on the Air as a new library, copy that library over to the desktop and import it into the library on the desktop.
The advantage to doing it this way is if you have made any adjustments to the images or added metadata then that will be added to the library on the desktop. If you copy from the photo stream you will only get the originals

Need information on upgrade project

Hi all,
Could anyone kindly let me know what are the information that i should know regarding an R/3 upgrade project?
If anyone has got any document please forward it to
[email protected]
Awaiting replies.
Thanks in advance.
Best Regards,
Ram.

Hi,
It contains links like service.sap.com/upgradenw2004s and
https://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000671159&, which is general info.
Eddy
PS.
Put yourself on the SDN world map (http://sdn.idizaai.be/sdn_world/sdn_world.html) and earn 25 points.
Spread the wor(l)d!

Need information and supported operation details for Eloqua REST 2.0

I referred Eloqua API 2.0 http://secure.eloqua.com/api/docs/Static/Rest/2.0/doc.htm but there is not enough description about the objects, its supported operations and fields details.
I am looking for details, purpose and supported operations on the following objects:
1) Activities
2) Campaign
3) Email
4) AccountImport
5) ContactImport
6) ScheduledImport
7) ScheduledExport
8) ScheduledTask
9) EmailDeployment
10) DynamicContent
11) ContentSections
12) URLReplacement
13) Users
14) Visitors
15) EmailConfig
16) EmailContent
17) Forms
18) Form Data
19) ExternalCallActivity
20) CustomObject
Could anyone please share some details about this ?

I could do with some help with this too, I'm struggling to construct a API call to pull all the email addresses of contacts who have submitted a form.

How to create Support Project

Hi,
We using SOLMAN 7.0 and are in Support Phase now, so need to create support project in SOLMAN.
Please advice me for creating SUPPORT Project in system

Hi,
Please refer:
/people/sapna.modi/blog/2007/09/17/sap-solution-manager-40--project-preparation-phase-part-ii
Rajeev

Support project going to be started.. need help?

Hi guys,
I'm an SAP SD fresher. I was placed for a support project-offshore, which is going to be started by next week. Can anyone help me in knowing the types of tickets that may come from a retail industry..? just getting prepared..

Dear Arun,
Donu2019t get tensed with the new responsibilities in retail industry most of the tickets you will get would be from Masters Records (Customer, Material), Material Determination, Listing & Exclusion, Free Goods etc.
All the best for your new Endeavour.
Regards,
Ashutosh

New to SAP FICO - Placed in a support project - Need Help

Hi everyone,
I have placed for a support project in a retail industry and I have been taken FICO as my module. Can you guys help me in knowing what all things I have to do in the initial stage
Regards,
Prajeesh
SAP FICO Consultant
Moderator: Please, read and respect SDN rules

They are in the same path in the jar file that they were when they were on your disk in the file system. Lets say you have a dir structure
C:\dir1\dir2\dir3\dir4\file.txt
and you cd to dir2:
cd \dir1\dir2
then you jar dir3:
jar cvf jar.jar dir3/*.*
the path to file.txt would still be /dir3/dir4/file.txt inside the jar file.
do a jar tvf jarfile.jar and take a look.

I need information about personal experience with DFS-R: shortcomings and limitaions of DFS-R

Hello,
We plan to install DFS-R in our organization.
I need information about personal experience with DFS-R: shortcomings and limitations of DFS-R.
Thank you for any info.

Hi,
You could refer to the articles below to see some limits about DFSR and some DFSR configuration mistakes which will cause DFSR problems:
Understanding DFS Replication "limits"
http://blogs.technet.com/b/filecab/archive/2005/12/12/understanding-dfs-replication-_2200_limits_2200_.aspx
Common DFSR Configuration Mistakes and Oversights
http://blogs.technet.com/b/askds/archive/2010/11/01/common-dfsr-configuration-mistakes-and-oversights.aspx
Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

I just tried to open an indesign project and was told my trial has expired. why is this i need to open this project NOW !!!! also i noticed you're offering creative cloud for 29.99 us, i'm paying 45.00 canadian, why is this?

i just tried to open an indesign project and was told my trial has expired. why is this i need to open this project NOW !!!! also i noticed you're offering creative cloud for 29.99 us, i'm paying 45.00 canadian, why is this?

Heathervillistus if your membership is not able to be validated then it is due to a connection error between the computer and our activation servers. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to solve the connection error.
If you have questions regarding the pricing of your plan then please contact our support team directly at Contact Customer Care.

Support project (more details)

Hi Guys,
I am fresher in BW, I have client round in support project
What type off question they will ask, I need more details about tickets,
How many types off ticket? Anybody Immediately I need answer me
Regards
Ravi

Hi Ravi,
Normally the production support activities include
Scheduling
R/3 Job Monitoring
B/W Job Monitoring
Taking corrective action for failed data loads.
Working on some tickets with small changes in reports or in AWB objects.
The activities in a typical Production Support would be as follows:
1. Data Loading - could be using process chains or manual loads.
2. Resolving urgent user issues - helpline activities
3. Modifying BW reports as per the need of the user.
4. Creating aggregates in Prod system
5. Regression testing when version/patch upgrade is done.
6. Creating adhoc hierarchies.
Also refer these posts:
Re: In production Support , how i can acquire the knowledge
Re: How to resolve tickets its urgent
Re: production support issues
production support
we can perform the daily activities in Production
1. Monitoring Data load failures thru RSMO
2. Monitoring Process Chains Daily/weekly/monthly
3. Perform Change run Hierarchy
4. Check Aggr's Rollup
To add to the above
1)check data targets are ready for reporting,
2) No failed or cancelled jobs in sm37 monitors and Bw Monitor.
3) All requests are loaded for day, monthly and yearly also.
4) Also to note down time taken for loading of critical info cubes which are used for reporting.
5) Is there any break in any schedules from your process chains.
Siggi's weblogs for data load error and how to restart process chain
/people/siegfried.szameitat/blog/2005/07/28/data-load-errors--basic-checks
/people/siegfried.szameitat/blog/2006/02/26/restarting-processchains
As the frequent failures and errors , there is no fixed reason for the load to be fail , if you want it for the interview perspective I would answer it in this way.
a) Loads can be failed due to the invalid characters
b) Can be because of the deadlock in the system
c) Can be because of previous load failure , if the load is dependant on other loads
d) Can be because of erroneous records
e) Can be because of RFC connections
These are some of the reasons for the load failures.
1. Why there is frequent load failures during extractions? and how to analyse them?
If these failures are related to Data, there might be data inconsistency in source system. Though we are handling properly in transfer rules. We can monitor these issues in T-code -> RSMO and PSA (failed records) and update.
If we are talking about whole extraction process, there might be issues of work process scheduling and IDoc transfer to target system from source system. These issues can be re-initiated by canceling that specific data load and ( usually by changing Request color from Yellow - > Red in RSMO). and restart the extraction.
What is the daily task we do in production support.How many times we will extract the data at what times.
It depends... Data load timings are in the range of 30 mins to 8 hrs. This time is depends in number of records and kind of transfer rules you have provided. If transfer rules have some kind of round about transfer rules and updates rules has calculations for customized key figures... long times are expected..
Usually You need to work on RSMO and see what records are failing.. and update from PSA.
What are some of the frequent failures and errors?
As the frequent failures and errors , there is no fixed reason for the load to be fail , if you want it for the interview perspective I would answer it in this way.
a) Loads can be failed due to the invalid characters
b) Can be because of the deadlock in the system
c) Can be because of previous load failure , if the load is dependant on other loads
d) Can be because of erroneous records
e) Can be because of RFC connections
These are some of the reasons for the load failures.
for Rfc connections:
We use SM59 for creating RFC destinations.
Refer the help on creating source system:
http://help.sap.com/saphelp_nw2004s/helpdata/en/ac/4a4e38493e4774e10000009b38f889/frameset.htm
http://help.sap.com/bestpractices/crossindustry/businessintelligence/v131/BBLibrary/documentation/B84_BB_ConfigGuide_EN_DE.doc
Data Validation:
In BW any extraction we have to do Data Validation ..i.e.. data comparision between BW side and Source System side (Ex..R/3). Normally we do it in Unit Testing.
Pls do check the link below
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/8c92d590-0201-0010-5aa0-ee7a993f295c
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/968dab90-0201-0010-c093-9d2a326969f1
upgrade
Check the INSTGUIDES from market place related to 04S upgrade:
https://websmp106.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000659945&_SCENARIO=01100035870000000202&
Also:
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/2e8e5288-0b01-0010-2ea8-bcd4df5084a7
Release notes for 04s:
http://help.sap.com/saphelp_nw2004s/helpdata/en/57/a21f407b402402e10000000a1550b0/frameset.htm
take a look in:
www.service.sap.com/bi --> Product Information Previous Releases --> Media Library --> HOW TO... Guides --> Guide List SAP BW3.5 - Part of NW 04 --> Business Intelligence --> How to SAP BW 3.5 upgrade prep & postupgrade checklist.
Here you will find all necessary steps for an Upgrade.
Source system
http://help.sap.com/saphelp_nw04/helpdata/en/7a/27bcf087c7464db8b95eaa717b6e6a/content.htm
Dead Locks
Refer the lniks:
Re: cube lock when multi-request insert at same time
Re: Dataloading Shortdump
****Assign Points if Helpful****
Regards,
Ravikanth

InDesign CC no longer packages fonts when I need to send a project to the printer

Hey Adobe team: Long-time user from when Photoshop was but a sprout. I recently upgraded from Creative Suite 6 to Creative Cloud and have run into a troubling problem. InDesign CC no longer packages fonts when I need to send a project to the printer. This meant that I had to completely redo a project on deadline for a problem that I’ve never had before. How is this possibly helping your users? And is there a solution in the works or do I need to cancel Creative Cloud and go back to CS6?

@OurPlace
First of all, you are not addressing any Adobe team. These forums are primarily supported by volunteers who are not Adobe employees and don't officially represent Adobe Technical Support.
That having been said ...
There was nothing done specifically with InDesign 9 or 10 (the CC and CC 2014) versions of InDesign to change or disable packaging of fonts when packaging a document. It should be absolutely no different from InDesign 8 (the CS6 version).
Troubleshooting hints:
(1)     Make sure you check the Copy Fonts (Except CJK and TypeKit) option in the package dialog.
(2)     Make sure that you are not using any CJK (Chinese, Japanese, and Korean) complex fonts that we specifically will never put into a package.
(3)     TypeKit fonts won't package.
(4)     Make sure that your file system permissions are such that InDesign can create all the necessary directories and subdirectories for the packaging operation.
(5)     If on MacOS, exit InDesign and try forcing a clearing of your system font cache and then reboot.
(6)     Exit InDesign and then find and delete all files on your system with filenames of the form AdobeFnt##.lst where ## is a two digit number; don't delete any other files that start with AdobeFnt. Then reboot and restart InDesign.
(7)     Reset InDesign's preferences that may have become corrupted. For Windows, start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files. For MacOS, while pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
One of these should either address or resolve your problem. Again, we at Adobe are not aware of any generic issue with packing fonts with InDesign.
          - Dov

SAP BW support Project error in implementation

Dear Friends,
My company got a support project in Business warehouse Intelligence, with a retail chain manufacturing and selling fashion wear across India through its chain of stores & other resellers.
This SAP BW was implemented by a SAP partner and no documentation is available and I find following issues to be solved apart from other issue that I have solved:
1. The datatargets are activated some in 3.5x and some in 7.0 i.e. some having infosource u2014> datasource u2014> transfer rules u2014> update rules u2014> infopackage while others are having transformation u2013> DTP u2014> Infopackage,
my question is should I convert all datatargets in 7.0? If yes what are the benefits? And how?
2. For every datasource there are quite a few infopackageu2019s created for loading data.
Should I delete the unnecessary infopackages?
3. For infocube 0FIAP_C02 the data is supplied by ODS 0FIAP_O02, the data is loaded correctly but in case 0Creditors which references 0Vendor the master data is available in the system but is not displayed in the infocube and in the query.
How do I sort this issue?
4. Quite a few Process Chains is created and active, but as mentioned above the data extraction is happening through a few infopackages.
Should I deactivate the process chains and carry out data extraction manually till the system is stable and then activate the same after checking the dataflow?
5. And lastly to create/ change/ view queries though we are having latest patch for SAP GUI 710 we are not able to carry out above activities.
How do we solve this?
Waiting earnestly for guidence.
K Sengupto

1. It's up to you to use 3.x or 7.x flow If you have enough resources/time you can Migrate them to 7.x Flow
Ofcourse you will have advantages over 3.x like you will only transformations which replaced Transfer rules and updates rules as well and easier to manage and you will DTP -> Error stack / Debugging / Rich delta functionality
2. Normally we will have Auto Infopackage for Delta and also one for Manul infopackage(incase for 'Repair full') .. Check all the IP's If there any filters in each package to upload data to targets .. If you feel they are unnecessary then you delete them or keep them they doesn't impact
3.You don't need to load 0CREDITOR if it's being referenced by 0VENDOR since MD is shared for reference objects
4. Try to understand the unused PC's and their purpose sometimes we will have PC's for delta and also for Full loads to avoid manual interaction, and we will have pc\s for full loads as well .. If there are many pointing to the same target anyalze and delete them .. you can remove them from schedule (if they are scheduled) and later you can schedule as per your needs
5. Check If you have enough authorizations / check SU53 - If you are missing any authorization objects and contact basis team to get access.

Can any one share with me any two critical issues in DP support project

Hello friends,
I am new to DP support project in SCM5.0 version,can any one share with me my queries
1.what is my support rolles and responsiblities .in DP
2.can any one share with me any two critical issues in DP and how can you resole it

Hi Sivaram,
1. As a DP functional consultant you need to resolve all the incidents raised in APO DP module( Forecasting, lifecycle planning, master data in APO DP, Planning books, macros , release to APO SNP or R/3 or other systems, CVC maintenance etc) which will also include BW part of SCM -APO related to DP, like data extraction and back up into and from infocubes. You will also support all the interfaces realted to APO DP , for the APO related part of the interface.
You need to reoslve these incidents in the time frames defined by SLAs for the support project.
You will have to also carry out problem management of some of the critical incidents so that incidents do not re-occur.
Further you will have to support Release /Change managment support( if it is part of your contract of Support project).
This willl involve testing changes in quality system, before these are moved to production system.
2 I found 2 crtical issues in APO DP support as below:
2.1 Sales history extraction data interafces from BW system used to have problems : technical problems of interface / jobs in BW running late, functional problems: sales history extract in BW not correct because various reasons
This used to lead to delayed job runs in APO and finally delayed forecasting and ptehr DP processes .
By proactive monitoring by BW team and taking appropriate actions for master data issues, this issue occurance frequency was reduced , but not completely eliminated.
2.2 Another major issue was related to back up process of APO DP planning data into infocubes. Finally by splitting the jobs as per daily, weekly and monthly bakc up procedure , we were able to resolve the issue.
I hope I have answered your queries.
Pleasse check and confirm.
Regards
Datta

Need Information on Support Project

Similar Messages

Maybe you are looking for