New/Additional phone line question- help please!
Hi
I am after some advice, and every time I call BT I get passed around as I am not 100% on what to ask for, or who I should speak to.
Basically, we have 2 phone lines coming into the house. One line/number + broadband signal goes via a repeater to the office which is a separate building across the garden (approx 300m but I am not sure on the actual distance). The signal is not great, for the broadband particularly - often drops out etc. To solve this we would like a new physical line installed in the office building to give us a separate phone and broadband package to that of the main house, but ideally keeping the same number as we currently use in the office. The office is used everyday for working from home and so is important to us.
Does that make sense? I fully expect that an engineer will need to look at the site, and there will be a (significant) charge for the line to be installed (underground pipe work for cables already exists from house to office building and so this could be utilised). Do I just place an order for a new line online, and wait for an engineer's visit? Can I deal with changing the number at a later date if that is easier for the system to deal with? Last time I rang BT, I was told I needed to speak to the exceptions team, when I was put through to them she told me all I needed to do was speak to customer services, customer services thought I was trying to move home and then didn't seem to understand what I needed (but it was probably how I was explaining it!).
I would be so grateful if someone could point me in the right direction, or give me tips on what to ask for. My main worry is keeping the same phone number as it would be so much easier.
Thanks in advance
MPA
this link may help http://www.openreach.co.uk/orpg/home/network/whoareyou/selfbuild/selfbuild.do
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
I'm new to java and need help please(repost)
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import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
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import java.util.Locale;
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public void init() {
String string_item, string_quantity;
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double quantity = 0 ;
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quantity = Double.parseDouble(string_quantity);
switch (itemNumber) {//Determine input from user to assign price and description
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description = descriptionArray[0];
break;
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price = priceArray [1];
description = descriptionArray[1];
break;
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description = descriptionArray[2];
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string_item = JOptionPane.showInputDialog(" Enter a positive integer to continue or 0 to stop. ");
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total = Pretotal + tax; //calculate total = subtotal + tax
//appends data regarding the subtotal, tax, and total to the output area
output += "\n" + "Order Subtotal" + "\t" + moneyFormat.format( Pretotal) +
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outputArea.setText( output );
} //end init
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Second answer: I think you need a Transfer Object (http://java.sun.com/blueprints/patterns/TransferObject.html). It's whole purpose is to hold/transfer instance data where it is needed. Create a class something like this:
public class ItemTO
private String _number;
private String _description;
private double _price;
public ItemTO( String number, String description, double price )
_number = number;
_description = description;
_price = price
// Getter/Setter methods go here
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BufferedReader input = null;
try
input = new BufferedReader( new FileReader( "c:\\a.txt" ) );
List items = new ArrayList();
String line;
String itemNumber;
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while ( (line = input.readLine() ) != null )
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items.add( new ItemTO( itemNumber, itemDescription, itemPrice ) );
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fnfe.printStackTrace();
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try
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input.close();
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e.printStackTrace();
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Additional phone line for phone system
Good Morning All,
I recently purchased a BT Micro system phone system via eBay and it came with some handsets also.
The phone system has dual line support.
I already have one BT line for Broadband and calls (analogue) and I was wondering if it would be possible to order an additional auxilary line as I think they are known for the phone system to be able to make and recieve calls if one line is busy but still have it on the same circuit number as the current line.
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I ordered a phone line and broadband for a NSP Non Served Premises) back in August 2010. I am so fed up with the so many attempts to get us a phone line. Open reach say it's an easy job yet no-one treats us as human beings. I have an operation in January and so worried about being left on my own on our farm without a land line. Do BT care? ! No!
There have been so many booked times for engineers to come but they have never come out. Today I spoke to the manager who said "I have done nothing" in reference to helping us out. He is waiting for open reach to "progress" the order. Why can't someone pick up a phone and stop messing us about.
I have sent a letter giving 10 days to get the phone line up and then going through OFCOM and OTELLO. Anyone else having similar problems?
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If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
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