New and the itunes wont work

i just recieved my ipod for my birthday and am trying to put music on it. i have downloaded itunes from the start-up cd and also the internet and both dont seem to work. all i get when i double click the itunes icon my desktop is an error, but thats all it says. i thought it might be our norton anti-virus blocking something, so i turned it off and repeated the installation, yet it still doesnt work. help!
dell Windows XP

unfortunately, the meaning of the various versions of it can differ (depending on the text that accompanies it). there's three different possibilities i check on regularly with it. but let's check up on the likeliest cause of it in this context.
is your one citing something like this?
DLL Function Call Crashed: QT Install code.Quicktimepostinstallproc
that's a known complication of a broken QuickTime. in this context, it usually means the installation configuration information of the QuickTime has been compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
next use the QuickTime component of the complete uninstall instructions in the following document as a guide to a manual removal of leftover QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime software in Windows
once we've got all the existing QuickTime scraped away, let's try a careful standalone QT 7.0.4 reinstall.
download and save a copy of the QT 7.0.4 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
does it go through properly this time? if so, does your itunes launch properly again?
love, b

Similar Messages

The new itunes update will not install properly and now itunes wont work at all

k, so I tried installing the new update for itunes and now it wont work at all. it says that the mobile device isnt installed. i have uninstalled and reinstalled itunes 4 times now.

My issue is it wont even reinstall onto my computer
Yes I'm aware of that. The procedures are also for trying in cases where iTunes can't be reinstalled due to a "Could not start Apple Mobile Device service" message.
If you're getting a different error message relating to the Apple Mobile Device Service (or Apple Mobile Device Support) when you try to reinstall iTunes, post back to let us know what that error message says. (Precise text, please.)

Just got new hard drive and now itunes wont work

I had my hard drive replaced in April and started having problems right away. I finally had a chance to bring it in today and they replaced the hard drive again. I don't have an external hard drive so I couldn't back up my music that way, so I tried using CDs and that didn't work either. At the store, the guy that was helping me suggested I use a flash drive. So, he did that for me. He said when I set up the computer I should open the flash drive first and drag and drop the saved music into the music folder and then open itunes. I did the first part but when I opened itunes I got a message saying "The file 'itunes library' cannot be read because it was created by a newer version of itunes.
Does anyone know what that means? itunes wont open at all and I can't even listen to my old music. Any help would be appreciated.

Did you try using the File>Add to Library option? I would dump everything you put in the music folder, since it's not recognizing it, and then try to re-import it using that option.
Technically, the prompt means that you're using, for example, iTunes 7 to try to open a file that iTunes 9 created, and it won't be able to do it. Do you know what version of iTunes you used to create the original file, and which version you're using now? It's hard to imagine the one you're currently using is older than the one creating the file.

Help my ipod still has the screen lock on and the combo wont work

I was just testing the screen lock thing to see if it would work so i set it to my birthday and then i test it out and it wont work my combo i tired every combo so it said if u forget combo plugg it into ur computer . i plugged it in and now what? i unplugged it and its still locked . wat should i do ?

Plugging the iPod in to the computer only unlocks it until the next time you opt to lock the screen. It does not get rid of the old code that you no longer know.
The only way to get rid of the older code and be able to set a new one if desired is to restore the iPod.
To restore, connect the iPod to the computer, open the iPod updater (Start>All Programs>iPod>iPod Updater) and click restore.
Restoring will delete all the files off of your Nano, and reset all settings, including the screen lock. It will not however, change anything in your iTunes library, so after completion, simply update your iPod as normal to get your songs back on.
Then, you are free to set a new screen lock. Hopefully this time it will be one you remember.

I moved my itunes library to external drive and now itunes wont work.

I moved my itunes library to an external drive and now itunes cannot find the library. I followed a youtube video and all seemed to work fine until i deleted the old library and emptied the trash. Prior to deleting and emptying the trash I checked preferences to verify the path of Itunes was to the external drive. It seemed to work even when I moved the original library to the trash.
Now when I launch itunes the song listings show but the songs cant be found. I checked the volume of my itunes that I moved to the external and it was about 4 GB that i moved. I have approx 2000 songs.
Any suggestions?

Hold down the alt/option Key when you start iTunes a dialog box will open
Select Choose Library and select the itunes library on your external drive

The keyboard and the touchpad wont work GT683 284RU

Dammit i bought Msi GT683 284RU laptop and i connect a usb mouse ..after that the touchpad stop wonrking and before it everything work probebly
After that my keyboard stop working too .. but when i go to the bios the keyboard works fine
and when i turn on the windows i can write 1 letter or 1 number and after that the keyboard stop working ..
i try to format my windows and install one new.. and its still not working : |

The Sentelic Touchpad has an option in setting to disable itself when mouse is plugged in. Try to deactivate that option.

I bought an iphone 4 and my itunes wont work and it wont syce sayd its synced to another computer what do i do?, i bought an iphone 4 and my itunes wont work and it wont syce sayd its synced to another computer what do i do?

I bought an iphone from someone and its sycned to his computer and i cant get my itunes to work what do i do?

Settings > General > Reset > Erase all content and settings

DELETED QUICKTIME AND NOW iTUNES wont work

I recently had to delete quicktime to install other software for my cell phone. After completeing the download and deciding it unworthy of my attention. I wanted to put quicktime back on. when i go to download the software back on the the computer it says: [quote]The plugin did not initialize properly[/quote]
Also when i click the short-cut for iTunes this pops up:
[quote]iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.[/quote]
I've contacted customer service and they instructed me to delete iTunes and Quicktime and re-download them. I still cannot access iTunes.
thankya kindly,
~$tudmuffin002100

Here's what worked for other users; perhaps it will work for you (I've never had this problem so I can't say for sure):
1) Uninstall QuickTime from the Add/Remove Programs control panel. If you have difficulties, try Microsoft's Installer Cleanup Utility.
2) Clean up the Windows registry with http://www.ccleaner.com/ (freeware)
3) Restart your system.
4) Delete the QuickTime folder
5) Reinstall QT from the standalone installer.
Hope this helps.

My screen is flashing and the phone wont work

at first there was just vertical colored stipes, we were able to force the phone to turn off and now the screen just strobes

Sounds like a hardware problem.
If no change after a reset and/or after restoring with iTunes as a new iPhone or not from the backup, the iPhone has a hardware problem.

HELP: I reinstalled my OSX tiger and now itunes wont work??

OK here is the total lowdown.....I have been doing some tweaking to my computer
I have a Powerbook G4 OSX, I recently added 1G of Ram making it 1.25
and I had to re install my OS disks to preserve and something (im not technical) because I was trying to download illustrator cs3 trial on my computer and it told me that it conflicts with CS3 the very program I was trying to get. So I talked with a genius and he told me to reinstall the OS disks and choose preserve blahblah......I chose it, it seemed to work but when I went to use my itunes it told me that I needed 10.4.7 or later.... I USED to have 10.4.10 before the reinstall now I have 10.4.....what is going on... i just want to get my jams back on. HELP what can I do. what did I do? now, everyone, lets be a hero and help me!!
karen

oh yeah i forgot...the message that my itunes gives me is " you need 10.4.7 or later please go to apple.com/macosx to upgrade"

Just got an iphone 4s and the ringer wont work when called the sound works fine just not when called or texted

phone not ringin

Ok...I have been working with it for over an hour. I already did every single thing humanly possible to fix the problem. Finally figured out that the switch is defective. The mute switch on the side will mute the phone just fine, but it will not switch back to UNMUTE. jiggled it a little and it will switch into unmute, but it is very touchy. all the way down is mute, obviously...but all the way up is ALSO mute. it has to be "balancing" in the middle of the two extreemes in order to give sound to the phone...and is literally on a "hairpin" trigger so to speak and will switch itself back into mute with out even being touched.

My serial number will not work! i have recently zerod my disk and iam trying to re-install logic 9 and the serial wont work i have entered it at leat 10 times

i need a new serial number

If you make onli on eror, itz going to fayle! And sinds youf made at leat one in your kwestion alreaddy, you mai hef maid one in your cereal nummer two!

HT4623 itunes wont work after i got the newest one

i updated to the newest itunes for my ipad with all software updates and the itunes wont load said missing files and says to reinstall so i did it and it is doing the same thing

Hello there, Smorsi.
The following Knowledge Base article offers up some great recommendations:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you have to reinstall yet again, keep in mind the process to uninstall and reinstall must be done in a very specific fashion. Use the linked article to make sure you cover your bases.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have an iphone 5c and my screen wont work.

i woke up and the screen wont work. my phone is on but the screen wont work. i got my phone in april will apple send me a new iphone for free?

Hi nicviz,
I would suggest that you first troubleshoot this issue by resetting your iOS device:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue persists, try using the following article to help you restore this iPhone:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Hi everyone, I have a computer linked to my iPAD through itunes. Then my Computer crashed and had to get a new one. How do I get rid of the old computers link on ipad and get it on new computer bcos is wont work! (doesn't work) PLZ HELP :(

Hi everyone, I have a computer linked to my iPAD through itunes. Then my Computer crashed and had to get a new one. How do I get rid of the old computers link on ipad and get it on new computer bcos is wont work! (doesn't work) PLZ HELP

what do you mean the old computers link?
my ipad is sycned with my computer but nowhere is there a link
and if I connected it with a new computer and set it to sync it would replace all my data with the data from the new computer

New and the itunes wont work

Similar Messages

Maybe you are looking for