New infinity 2, line switched but no notice or com...

Hi,
after ordering (infinity/tv/phone), today my line was switched to BT (thanks for the numerous text2phone messages....)
and after checking with the order tracker it says completed (for phone) but no details for BB or TV?
is it always like this? 
Should the rest of the order show in tracking?
Many Thanks
A

Hi mcobr,
Sorry to hear of the problems you're having getting your broadband up and running. I should be able to look into this and let you know exactly what's going on and when we can hope for this to be resolved. If you can fill out our contact webform (you can find the link in my profile under "about me"), I'll pick it up and find out what the delay is.
Dean
BTCare Community Mod
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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