New iPad Air 2 with a persisting blank screen. Support site suggests a restore after turning off 'Find my iPhone' on the device. How can I do this with a blank screen?

New iPad Air 2 (December 2014) with a persisting blank screen. Support site suggests a restore after turning off 'Find my iPhone' on the device. How can I do this with a blank screen?

Thanks JimHdk,
After a little more searching across various online resources I was able to cure it by holding down the home button and the on/off button for 10 seconds to restart it and it all came back with a clear screen.

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