New landline service cut off a month before first bill due

Our only phone is the landline. We jut switched to Verizon. The phone has been cut off for a week, I have NO way to call Verizon. We JUST got our very frost bill yesterday! It is completely wrong. So we have a wrong bill and no phone. Our bill isn't even due until sept. 19. How am I supposed to get this all fixed with no way to contact? I am very upset with all this. I have no car and a special needs child in my house. NO PHONE is NOT ok!!

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

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Does anyone know how late you can be until they turn off your service? Is it on the due-date of the next month, before it, or after? Just wondering, so I know my grace period.

Although it isn't obvious, this forum is generally a customer to customer forum and is not actively monitored by Comcast. Although Comcast employees (their usernames are in red) are often here to help, they may not see your specific post. To get help, you can drop a note to Comcast corporate customer service ([email protected]).
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Your full name;
Service address;
Phone number & an alternate number if possible;
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New landline service cut off a month before first bill due

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