New PC firewire won't recognize my iPod

The new Dell PC I just bought wont even recognize my iPod after its plugged into the IEEE 1394 (firewire) port. Instead it just sits there charging. I've installed a new version of iTunes and all is fine, except that it is empty. Need to transfer my songs from my laptop over to the new comp!! Can anyone help??
Many thanks, David

Would this be through the sound card or front panel connection? It may not work via the sound card because it may be using a different, incompatible variation of Firewire. This is typical of SoundBlaster sound cards.

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Hello crickettspeed,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ts3716
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New PC firewire won't recognize my iPod

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