New Print Challenges: Same Old Thing . . . Plus Some New One!

In general, I liked my Photosmart 7520 a lot. Yes, it was annoying that it didn't print now and then. I've discovered on my own that it was the print Que that indicated it was offline. And that was when it was wired in. But I never changed anything. So checked for removed cords and so forth were worthless. Besices, after a while it worked again, for several days, only to come up, often right after a successfully printed job!? Maybe it is the operating system, which I think is 64-bit version of Windows 7, which was upgraded from the original Vista.
Changing it to wireless setup amounted to about the same ratio of stalled printing. Several attempts to contact HP got nowhere. I could only enter messages within their form. But I could never see how to sent it to them! I tried sending a prompt to the VP, which worked once before. Of course, I cannot know if that was sent successfully. Possibly, it is due to using Google Chrome as my browser. I've seen that effect for other sites. Anyway, after a LOT of other frustrating issues, it came down to the print head was burned out. So I got it replaced with a whole new, Officejet 6830 printer. Most of the features are the same except less capable for photos. which I didn't need or use anyway) and no SD card slot. That function also was used rarely, if ever. Besides, I can easily download to desktop PC, then print on plain paper, which is fine for my purposes. Now that I have the new one up and running (most of the time anyway), that model also stalls.
Backing up, I was unable to insert the [edited] for their services. Several attempt to contact HP about that and the rest have proven futile. No wonder, they've designed troubleshooting so I cannot let them know! I've also noted that some places suggest I still have some 7520 drivers installed. Not sure how to make a clean start. Installing their Corctor software hasn't shown much in how to solve more than I've already tried. Yes, sometimes turning off the printer will have it print when turned back on. But not always. Maybe I'll get some opportunities when my first ink cartridges arrive.
Was also wondering about the HP Photo Creations. I thought that was only for the 7520. However, an offer to re-install came and I tried it. Can't see anything of it though, probably because I didn't accept their terms. With all the legalise in it, I can't even figure out if it is free or if I can use for the Community newsletter I do for our H.O.A. or runner's club. Not only that, I'm not likely to want to print any of it anyway. Instead, I'd want to use the graphics for the online version to send to others. Again, am I allowed to even do that for free?
I hope THIS gets transmitted to . . . SOMEONE!
Ron

Hi Ron.Was also wondering about the HP Photo Creations. I thought that was only for the 7520. However, an offer to re-install came and I tried it. Can't see anything of it though, probably because I didn't accept their terms. With all the legalise in it, I can't even figure out if it is free or if I can use for the Community newsletter I do for our H.O.A. or runner's club. Not only that, I'm not likely to want to print any of it anyway. Instead, I'd want to use the graphics for the online version to send to others. Again, am I allowed to even do that for free?HP Photo Creations is a free download for Windows and Mac at www.hp.com/go/hppc. You can find a variety of newsletter templates in the Business menu (see screenshot). After designing your newsletter, you can click the Share button to upload it to a private web page, and share the link on Facebook, Pinterest, Twitter, email, and other social media. People with the link can then view the newsletter online or download and print it themselves with HP Photo Creations. You can do all of that (plus print) for free. HP Photo Creations also offers professionally printed items such as posters, mugs, and photo books. In addition, there's also a set of premium editing features available as an in-app purchase. I hope this helps. Please let us know if you need more details to complete your project. Happy printing, RocketLife P.S. — It may take a day for the screenshot to show up on the forum, because the moderators check all images.

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Kford_red wrote:
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Hello @ink564,
Thank you for visiting the HP Support Forums! I understand you would like to exchange your unused ink for compatible ink for your new HP Envy 7645.
I have sent you a Private message on the Forums, please go to your Userpage to the right of your Username you will see your inbox.
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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New Print Challenges: Same Old Thing . . . Plus Some New One!

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