New Subscriber 72xx STB

My installation was just completed yesterday and the first thing I noticed was the difference in picture quality compared to my DirecTV service. For me, the DirecTV was far superior, especially in non-HD. So, I started reading the forums to find a workaround and have seen that the 1.6.1 software update may improve?
I really don' t want to wait around for a software update just to get me back to the picture quality I had last week. I have also seen that the new 72xx STB can fix it without the software update. IIn addition, the DirecTV had support for 1080p which evidently is only supportable on the 72xx.
So, has anyone been able to replace the 6416/6200 with a 72xx? If not, I am considering cancelling the Fios TV part until this is resolved. I'd rather spend the next few weeks watching a decent SD picture and reconnect when the updates are out. In addition, since my TVs are both 1080p, I really don't like the fact that I won't be able to view 1080p simply because the installer happened to give me the older model receivers.

rbc310 wrote:
I do know that the DirecTV now supports 1080p for movies. I have yet to see one, but it is a new feature as of ~2 weeks ago.
Not arguing, but I can't find anything indicating this on DirecTV's web site. I know I have seen ads from Dish for 1080p on their download psedo-on-demand.
Just wanted to point out that there are other issues with the 72xx series. And you left out that it has more memory and a faster processor . As for E-SATA and MPEG-4 capability I am well aware of those options with the key word being option. Verizon does not currently support E-SATA and there is no proposed date for availability and nothing is carried in MPEG-4 (and not likely to be for a long time due to all the MPEG-2 only equipment already in the field).
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Adding a new subscriber in CUCM 9.1.2 cluster cause all device reset

I am on CUCM version 9.1.2 ,whenever i add the subscriber /upgrade the subscriber to Cluster ,all the registered devices drops .
Not sure why ,In Cisco Documentation ,it never stated this bug in 9.1.2 service release notes.
However , In 9.1.1 mentioned about this in important notes.
CSCub12922: Adding a new subscriber causes device reset
After you install a new node in an existing cluster, all phones that are registered to the cluster are reset.
Anyone experienced ? or aware about this bug?
Is this the case going forward in any version after 8.X? for subscriber addition to cluster will reset the devices?
Thanks
Manoj

Hi Manoj,
As per the following bug
https://tools.cisco.com/bugsearch/bug/CSCub12922/?reffering_site=dumpcr
Symptom:
Add new subscriber to existing 8.x CUCM cluster cause all device reset
Conditions:
Adding a new subscriber to existing 8.x CUCM cluster cause all device reset due to database update. Issue recreated in lab when "Prepare Cluster for Rollback to pre 8.0" set to both true & false. The symptom and logs are the same in each scenario
This is not a bug. The condition is applicable only to CUCM 8.6 and higher releases. Whenever a node is added to CUCM cluster , from CUCM 8.6 onwards , the phones belonging to that Call Manager group will be automatically restarted
Workaround:
None
So, this applies to all 8.6+ releases of cucm.
HTH
Manish

Unity problems on adding new subscriber

Dear sir,
Following is the error mesage snapshot from Unity. The system encounter
this message when removed voicemail box (32530) and try to add it back. We find subscriber based on the alias (extension
number)but there is no record in the system. The unity version 4.0(4)Maybe the mailbox could be hiding somewhere and not synchronize with the system. You have any idea?
thanks.

what is the error message?
you cannot simply remove a voice mail subscriber and add them back with the same alias.
when you only delete the subscriber from unity, the alias still exists in AD and either must be removed before recreating the new subscriber or a new alias must be used.
a good way to remove all pieces of a unity subscriber, including the AD alias, is to use the AD exchange tasks or manually delete the AD alias, unity subscriber and exchange mailbox.
please see the following link for more info deleting subscriber accounts and the impact on exchange 5.5 vs exch 2000/AD:
http://cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_chapter09186a008022c917.html

New Subscriber add in CM Cluster but agents are not logging in on IP Phones registered to new subscriber

Hi,
I have added a new subscriber to existing cluster in Contact Center Environment. Agents are unable to login the CTI application using the phones registered on new subscriber. Call Manager version is 7.0.2 and ICM version is 7.5.8.
Please advise.
Regards,
Hammad.

Is the CTI Manager running on the new subscriber?
What do you see in the .ems file for the JTAPI gateway?
Are the phones still associated with the JTAPI user?
If you unassociate and reassociate a phone, does that work?
Regards,
Geoff

Unity problems with adding new subscriber

Dear sir,
Following is the error mesage snapshot from Unity. The system encounter
this message when removed voicemail box (32530) and try to add it back. We find subscriber based on the alias (extension
number)but there is no record in the system. The unity version 4.0(4)Maybe the mailbox could be hiding somewhere and not synchronize with the system. You have any idea?
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It is related to AD.
Here is what you did:
You probably deleted the Unity Subscriber from SA. Then you clicked the "ADD" new subscriber, and tried to create a new Unity Subribers AND AD account with the same Exchange Alias.
You will need to do the following:
Click Add to add new subscriber
Select Import (instead of new)
Find your old users you deleted from Unity
Activate subscriber.
There is a different in Unity SA when you delete. It only deletes the Unity AD attributes from the AD user/Exchange box. It does not remove the AD account/exchange box.
hope this helps

New Subscriber Questions

Hello,
I am a new subscriber to BT. I did not have previous internet, but already had a landline available. I received my HomeHub and software on time. Also just recieved a text that our service was ready to use. However, my HomeHub still shows that my Broadband light is off. I have tried restarting everything twice, and used Desktop Help, both Power light and Wireless are blue and on, but no change. Is there a waiting period, even after you receive message that service is turned on and ready to go? Thanks for responses!

welcome to the forum
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Where is a registration page for a new subscriber?

I am new to Mozilla support & near as I can recall nor in any of my hand kept WEB site records do I have
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Hi David,
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Are you sure you're not talking about Mozilla site for add-ons (https://addons.mozilla.org/en-US/firefox/)? That site has register and log in at the top. If that is the page, you'll need to contact them on the forum. (https://forums.mozilla.org/addons/)

New subscriber

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Hi Mart1,
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An AFL Login creates a ‘single sign-on’ ID for AFL.com.au and AFL Live Official App, and means you can access AFL Live content across multiple devices and platforms.
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Monthly Pass (31 days access plus free two week trial)
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New subscriber access

Hi have just signed up for Adobe export to convert PDF to word doc but adobe keeps asking me to subscribe again rather than providing access to the file. Does it take a while Adobe to process subscription? Any help would be appreciated.

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Photoshop CC (New subscriber)

I have just signed up for the monthly subscription to Photoshop CC and Lightroom, however Photoshop won't open...Lightroom opens ok..can anyone help please?

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If your download and install went without error, you might see if there are any "tips" in the program forum
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Connection - new subscriber

I was told I'd keep my old number. They've emailed with a different one. I've spent days calling with no one getting back to me. The on-line automated system is driving me spare. The broadband modem should have arrived weeks ago. All my good will has dried up and I'm now cancelling to go elsewhere - I've still not spoken to a human being despite several messages claiming I'd be called back within the next one or two hours. The service was due to start two weeks ago. BT you are a complete shower. You'll never have this customer back.

Hi StJohn,
Welcome to the Forum and thanks for posting. I can look into this for you if you wish. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile.
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

New subscriber, nothing works!!

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Hi, tinasolaiman,
Please contact Skype Customer Service to determine if your subscription was activated; if it was, to enquire why you can not place calls using your subscription. Here is a link to the directions on how to reach Customer Service: contact customer service I suggest you include the invoice numbers as well as the dates of purchase.
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How much $ for two phones? new subscriber

I've gotten conflicting information from AT&T store vs. online. I want two phones on the family talk plan. Salesperson told me (and verified with manager) that I could get two phones for $199 each. Not having much confidence in these individuals, i checked online.
When I go through AT&T's buying process, it tells me "only one iPhone per household". When adding the second phone "device", the iPhone doesn't even come up as an option at any price.
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It's two year contract coverage per phone number initialized.
So $199 times 2.
Unless you already have a contract assigned with your bill for one number, then it would be $199+$399/$599 depending on your contract status.

New Subscriber 72xx STB

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