New Super Drive in iMac won't read DVD-R Data discs from windows machine.

Bought iMac 2.4 GHz 10/2007, the drive failed to burn DVD's about %70 of the time. Reading was very slow. Took to Apple Store in January, drive replaced. New drive burns and reads, except for TDK DVD-R data discs from my Sony Vaio (movies work). For these it gives alert "Blank DVD." When opened in finder it identifies media as a CD.
Someone had this problem earlier in the forum. No answer was posted. My Dell reads the dics fine. Stranger still, I hooked up an external LaCie 1394 DVD-R/RW+CD to the iMac to read the discs and got the same error. I hooked the same drive to my Dell and it read the same disc fine. Also, Dynex DVD+R and CD's work fine.
It does not seem to be a straight hardware issue. More like a device driver problem maybe?
Phone support suggested transferring all my data to DVD+R dics, but that is kind of a pain. Might upgrade to OS 10.5 help? Thanks

No suggestion but maybe some sharing of your misery. I bought a new 24" iMac 2.8 ghz on 2/24. Two hours after purchase, I put a DVD in the slot and nothing. Twenty five minutes with tech support, trying several different options to eject the disk, got me nowhere. They told me I would have to bring the machine in for repair. I did that, and magically, the DVD player is recognized when he (at the Apple store) boots the machine and it ejects the disk. He said the machine was fine. I said that it wasn't if I had to take the computer for a ride in my truck every time the optical drive doesn't work.
I'm waiting for a diagnostic to be run but I have my doubts about support in this area. I believe that Apple will say that they found nothing wrong and it's user error (not hardly, but it's probably easier than fixing the bug with the optical drives). This is my first ride with a Mac and I expected it to be wonderful. It's not a very smooth ride so far.

Similar Messages

Dv7-3079wm BD/DVD/CD drive grinding sound won't read CD-R data discs help!

Hello, I have a dv7-3079wm, Windows 7 64bit notebook. The optical drive inside is a hp BDDVDRW CT10L ATA Device YC09. Driver details: Provider Microsoft. Driver version 6.1.7600.16385. Driver Date 6/21/2006. I have run searches for any new firmware and/or drivers and nothing comes up no matter where I attempt to see if new ones are available. Here is problem I am experiencing: When I insert a CD-R data disc or CD-RW data disc into optical drive it doesn't just make that happy spinning sound and open up the disc. It makes a grinding noise, seems like it is trying to figure out what to do. After much awful noise, it eventually just pops open and dialog box reads Please insert a disc. This happens with CD-R/RW that are data (files, photos, pdf, docs, etc) that were burned on other computers (one person uses Nero for his burn software if that helps). I have tried changing the AutoPlay settings to each of the choices available, including do nothing option.
This DOES NOT HAPPEN when I insert a DVD (I have autoplay to use Windows Media Player to view DVDs) and they open, play and no problems. What can I do to make this work again? It worked initially when I purchased the notebook, but suddenly started doing this. The noise is scary, but doesn't seem to make the thing not work at all...just can't seem to identify the CD-R/RW disc at all and eventually just ejects the tray. Please help me find out what I can do to fix this. I thought maybe it is just autoplay settings but that doesn't seem to help. Please help me. I am not trying to BURN discs. I am trying to put CD-R/RW data discs into the bloody thing so I can open and view them. Please help. Thank everyone who answers in advance for helping.

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive will now read CDs.
If it still doesn't, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now able to read CDs.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Eearly 2006 iMac Won't Read DVDs or CDs

It seems suddenly my drive won't read DVDs or CDs. These are both blank or store bought. Everything I load one, it spins, tries to read and then just spits it out. I tried the preferences turn to "ignore" and that didn't work.
Anyone know why my drive suddenly is being picky?
So frustrating...thanks in advance!

Hi Gully
Just for the record what brand(s) are you using? I ask because even if they are the same brand you always use, it could be because there from a new of different batch.
Two things you can try on the iMac are resetting the SMC and PRAM and see if that helps!
http://support.apple.com/kb/HT1543
http://support.apple.com/kb/HT1379
I burn quite a few Photo & Music CD's using both Maxell and Fujifilm CD-R's, in the five packs they have always come thru. I don't burn a lot to DVD's, but I've never found a bad Memorex DVD-R in a five pack. I know lot's of folks will swear against Memorex, but in the last 2½ years I've never found a one that the SuperDrive in my Early Core Duo would not burn. Lastly I know it cost more to buy media in the five packs instead of 25 or 50+, but I've always done that just in-case they don't work.
Dennis

My new imac won't read all the data on my dvd r

I burned some photos onto a DVD R using Nero on Windows XP.
My new mac will read the disk and some of it's contents but not all???
Any ideas?

It could depend on what format the content is that is not readable - if you have access to the Windows machine, you could check on the format (and/or know the format if you burned it)? Is it just .jpeg's? Or did you make a slideshow resulting in an mpg2 possibly? In that case, you'd need to buy the MPEG2 Playback Component from the Apple Store (less than $20) because Quicktime can't read that format without the playback component.
Can the DVD be played in a regular DVD player?

HT5287 new 27" iMac won't read DVD from older iMac

Have enabled on iMac with teh Optical Drive
Option to enable doesn't exist on new iMac
Unde Devices Remote shows as empty
What am I doing wrong?
Thanks
Ian

thanks for your responses and sorry for not asking my question clearly
I know there's no optical drive. I am trying to install Mac 2011 onto my new iMac from my old iMac which has the optical drive.
However the old iMac doesn't show up under Remote in Finder, even though I have enabled CD / DVD sharing
Thanks again

MacBook Pro won't read DVD+R DL Discs

Hi, I have a MacBook Pro, previous model not current, and I am trying to create a DVD using iDVD, the file is big, so I have to choose to burn on a DL disc, the disc burns great, no errors, but it will not play on my MBP. Why is this, that I can burn them, but I can't play them?

Today I got the same problem: I burnt a DVD+R with iTunes. It went alright. No error message. Then I ejected the DVD and inserted it again. The DVD drive ran a while with different speeds. Then it gave up and ejected the DVD without any error message.
Thereafter I did this a second time with the same result.
Then I used a Burn Folder, compiled the albums manually and burnt the DVD via Finder. Same result!
Then I started SimplyBurns, compiled the albums once more manually and burnt another DVD.
Guess what! Now the DVD was recognized by the MacBook Pro.
And when I tried the other 3 DVDs they were all recognized now!
Strange, isn't it?
Anyone, who has an explanation for this?

IMAC won't read sandisk 8gb sdhc from canon hf m-31 hd camcorder

IMAC won't read Sandisk 8GB SDHC card from Canon HF M-31 HD camcorder

Your camcorder is fine with iMovie 09. My suggestions are two;
1)Canons sometimes take a little bit of effort to connect. Try disconnecting and then reconnecting your camcorder. Try shutting down iMovie and then turning it back on. I have a Canon hf100 usb camera also and love it. I just put up with the odd frustration of it sometimes not recognizing the connection.
2) Click on the camera icon in the main iMovie interface (middle, extreme left). See if your camera is "seen" my iMovie. If not, try disconnecting and reconnecting the camcorder.
Hugh

IMac can't read DVDs

My iMac won't read DVDs. I put a DVD in, and it gets ejected after a few minutes. I already tried repairing disk permissions, resetting SMC, using a drive cleaner, trying different brands of blank DVDs, etc. but none of these work.

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

Why my new iMac won't read my external hard drive?

Why my new imac won't read my external hard drive??

Liz,
Sorry for not responding sooner, I support your position completely - as for the external drive I assumed that the individual was a previous mac user and knew about that (my mistake) at home I have a couple of external drives
one drive is acknowledged regardless of format (mac/win) its a partitioned drive.... the other one - far as the mac is concerned does exist when i connect it. I believe its a win only drive (will have to check the specs on it) but it works on the win-notebooks.
so my point of reference was coming that perspective, with no additional posts I have to assume you had the correct answer. have a great day.

My Xtreamer media player won't read srt sub files downloaded from my iMac and stored in a 1Tb seagate external disk. However, the Xtreamer Elvira media player will read all the .avi files I have loaded in the external disk. Any ideas?

My Xtreamer media player won't read srt sub files downloaded from my iMac and stored in a 1Tb seagate external disk. However, the Xtreamer Elvira media player will read all the .avi files I have loaded in the external disk. Any ideas?

I am experiencing the same issue with a new external DVD burner, a Sony DRX-840U. When I load a CD into this external drive it appears in iTunes but when you go to import or play the CD iTunes indicates playing or importing for each individual track for just a moment. The end result is that nothing is ever imported or played. I am experiencing this on two different systems. One a notebook running Win2K and the other a desktop running XPpro. If I use the internal DVD drives on either of these systems everything work just fine. Yet I am able to use this new external DVD drive with every other application. For example Window Media Player has no problem playing or importing the same CD that iTunes fails on. The last person indicated that if one set the DVD drive in question to be the drive of choice under preferences>advanced>burning that all was ok. I my case this Sony external drive is the drive listed as the drive of choice for burning yet the issue still exists.
As this appears to be an issue that others are also experiencing help from Apple Tech Support would be greatly appreciated.

IMac won't read startup disk

Longstanding problem. Older iMac won't read the Leopard disk. I got around this by using my daughter's iBook in slave mode and then installing 10.5. Everything works but I can't start up with the disk to use disk utilities. It was suggested that I get a new ext dvd drive which I did. (Kanguru qs2)
I started it up and installed Office for Mac without a problem. Then I tried to use the 10.5 disk and it would not read it. I had a hard time getting the disk to eject. After it did eject I tried using some other disks including Office and none of them work now. Any ideas?

rafterdog wrote:
I started it up and installed Office for Mac without a problem. Then I tried to use the 10.5 disk and it would not read it. I had a hard time getting the disk to eject. After it did eject I tried using some other disks including Office and none of them work now. Any ideas?
Sounds like your new drive broke.

New super drive wont register

Plugged new super drive in straight from box direct to usb it is not recognised. When the disk is put in it makes a werring noise and eventually ejects. If I press the disk ejector button on the desk top it makes no difference
Any ideas please

No suggestion but maybe some sharing of your misery. I bought a new 24" iMac 2.8 ghz on 2/24. Two hours after purchase, I put a DVD in the slot and nothing. Twenty five minutes with tech support, trying several different options to eject the disk, got me nowhere. They told me I would have to bring the machine in for repair. I did that, and magically, the DVD player is recognized when he (at the Apple store) boots the machine and it ejects the disk. He said the machine was fine. I said that it wasn't if I had to take the computer for a ride in my truck every time the optical drive doesn't work.
I'm waiting for a diagnostic to be run but I have my doubts about support in this area. I believe that Apple will say that they found nothing wrong and it's user error (not hardly, but it's probably easier than fixing the bug with the optical drives). This is my first ride with a Mac and I expected it to be wonderful. It's not a very smooth ride so far.

I have a new MacBook Air with a USB super drive. I put in the DVD and I get nothing. No icon on the desk top and DVD player is no help. How do I play a DVD or eject the one in now?

I have a new MacBook Air with a USB super drive. I put in a DVD and I get nothing. No Icon on the desk top, no help from DVD player. How do I get it to play and how to eject it now that it's in?

There's a defect. The computer is in warranty so take it in for repair.

Installed new hard drive in imac and i get folder with question mark, put in OS install disk and it does nothing? All I have is wireless key board and mouse, is this a factor?

Installed new hard drive in imac and i get folder with question mark, put in OS install disk and it does nothing? All I have is wireless key board and mouse, is this an issue?

Other than put disc in you don't give much info about what you've done. With the install disc inserted restart your Mac while holding the C key, that should start it up from the install disc. Should also work fine with a wireless Apple keyboard.

My 24" iMac won't read audio cds--ejects them after about 15 seconds

My 24" intel iMac won't read audio cds. It ejects them after about 15 seconds. I have virtually never played cds on this machine in five years. It plays dads with no problem. Anybody have any feedback. I also saw a fix by deleting some presence files.

I saw this on a forum from about four years ago:
Trash the following folders:
com.apple.kernelcaches (from System/Library/Caches
extensions.kextcache (from System/Library
CDInfo.cidb (from Home/Library/Preferences
Restart
Could this be a fix.
Unfortunately, I can't reset PRAM. I've done it a thousand times over twenty years,but my machine simply boots up without the extra chimes.

New Super Drive in iMac won't read DVD-R Data discs from windows machine.

Similar Messages

Maybe you are looking for