Nice recording and CCM integration

Has anybody done an intergration with CCM and Nice recording. we have issue to use IP phone service to do recording. When press that service link it came back error. Thanks

Hi,
I did this integration and I had some problems, but now it works. Can you proide more info about CCM XML service configuration?

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Tivoli Monitoring and CCMS Integration

Dear all,
we're trying to integrate the CCMS of our solution manager with Tivoli ITM 6.1
The standard Tivoli monitor for the CCMS is not flexible enough cause it doesn't allow to monitor "CCMS Current Status".
We'd like to write a "Tivoli universal agent" based solution which could allow to read the CCMS Current Status on sampled basis.
Is there anyone who knows about eventual implementations already done on this issue?
Is there an expert who knows which tables are used for storing "CCMS Current Status" data?
Your help would be very much appreciated.
Kind regards,
Nicola.

Nicole,
this has already been done, i was part of that team..from tivoli..........check with you ibm vendor......that might help, there is also a generic plugin......that might be available and open for customization.
Regards
Ravi Raman

AS5350 and CCM integration

Hi
I dont see the AS5350 on the CCM gateway addition page. is this device supported on the CCM? or do I have to do a workaround? if so what must i do?
Thanks in advance

You can configure AS5350 as H323 gateway for CCM.

Cisco CME integration with NICE recorder

Hi Team,
Please let me know if we can integrate Cisco CME with NICE recorder. If yes, please share the steps involved in configuration on CME side and NICE.
Warm Regards,
Dinesh Rathi

Hi Anas,
If the panasonic prtocol is H323 will be no problem the CME dial peer will configure as below:-
dial-peer voice 121 voip
translation-profile outgoing prefix
destination-pattern x..
session target ipv4:192.x.x.x
dtmf-relay h245-alphanumeric h245-signal
but if the panasonic protocol is SIP the configuration on CME will be as below:-
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
sip
registrar server expires max 250 min 200
no call service stop
dial-peer voice 2000 voip
destination-pattern y...
session protocol sipv2
session target ipv4:172.x.x.x
dtmf-relay sip-notify
codec g711ulaw
no vad
So please can you advise for the above if the two options are right or not??
Thanks

NICE recorder - one way or garbled audio over SIP trunk.

Customer with CUCM 10.5.2 trying to integrate with a NICE recording solution. Everything configured per NICE documentation and rechecked that several times with the NICE vendor. However, if calling to/from the PSTN or legacy Nortel PBX to a Cisco 78xx or IP Communicator soft phone - we get one-way audio pushed out the SIP trunk to the NICE system. If it's a Cisco to Cisco phone call - the audio is garbled.
Has anyone experienced this issue with this type of integration - or the same issue with a SIP trunk to the CUCM to another system at all? We're at a loss here.
Thank you.

This document should help you:
http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a008009484b.shtml

PS and PP integration

Dear Experts,
Good Morning....
Please suggest me PS and PP integration customization steps.
Regards
Lallan

PP is not a major player in PS as far as integration is concerned. It is through Material Management that Production Planning is informed of Production Orders using special settings in the Material Master.
One another area, the PP and PM modules share Work Centers with Project System.
The Work Center is needed for Capacity Planning and Planning costs. If we integrate this Work Center with HR module, we will be able to select only the people who have been assigned to the Work Center. We can specify the amount of work the individual will contribute. This forms the basis for capacity planning.
Hope u must have understand.
PS - Process
After creating the project next step is u want to do cost, Revenue & Budget Planning for the project
in the t-codes CJ42, CJ30 & CJ40 respectively. Next step is creating the Sale order in va01 T-code.
But I have internal project scenario, example: Overhauling of DG set. Assigned work enter & Workforce & also material to network. So shall I do costing? As explained! Is it necessary to create of Sales Order?
CMP2 - Assign workforce to activities
CAT2 - Transfer actual time to CATS. In CAT2 we have record the actual timing correct for an activity, on day basis & with personal number.
MD51 - Run Project MRP to create Planned orders.
MD04, ME21N, MIGO - Convert planned orders to purchase requisitions and P.O, and goods receipt.
MB1A - once the goods are brought is project stock; the same needs to be consumed by mb1a -281 Q on the project.
CJ20n - Attach milestones as per the payment terms.
VA02 - Copy billing plan to sales order.
VF01 - Billing
CJ20n - Project tech complete and closure.
Hope this will help you,
Regards,
ANSAR

Brief discussion on SAP XI and its' Integration with SAP MDM.

Hi,
I have never worked on SAP XI.
I am discussing it on brief, please give your valuable replies.
SAP XI consists of System Landascape Directory(SLD).
SLD Consists of Business System and Techinical System.
Technical System contains all information about the software
component. The Business System consists of Inbound and Outbound Business
System which are used as logical names for data transfer.
There is communication Channel for Receiver and Sender Business System and n agreement
is signed between Sender and Receiver.
Outbound Interface defined for Business System Outbound and Techical System associated
with the Business System,
Inbound Interface defined for Business System Inbound and Techical System associated
with the Business System.
In SAP NetWeaver XI Integration Directory, we have defined the Integration Scenarios,
Actions, Interface Objects, Mapping Objects, Adapters Objects.
Mapping Object defines the Structure and Value Mapping.
Adapter Objects defines the Adapter program which implements RFC Adapter, FTP Adapter logic.
FTP Adapter is used for XI-MDM Communication.
RFC Adapter is used for XI-ECC Communication.
Integration Repository: Both Outbound and Inbound Interfaces are Mapped with Value mapping and
Structure Mapping inside Integration Repository.
The File Adapter takes the File from the Outbound port of MDM System
and sends it as IDOC to Receiver Business System.
Value Mapping must be done between Sender and Receiver interfaces.
Value Mapping is done by XSLT or Java based program.
SAP NetWeaver XI Integration Server at runtime:
Message Split, Interface Determination, Receiver Identifaction, Mapping, Techincal Routing
and Call Adapter Proccess are done.
In SAP XI 3.0 and MDM 5.5:
Step 1: Create busines system as service.
Step 2: Create communication channel for each business service. If the system can communicate
through different channels, then create all possible channel types if necessary.
Step 3: Create receiver agreement between the systems.
Step 4: Interface determination:
- Here you see for the first time the software component mentioned;
there are some special requirements regarding this software component in relation to the customizing ID mapping.
- To modify this software component, the customer needs to copy the SAP standard delivered software component
into its own namespace. The customer is able to modify to create archives
for the customized ID mapping.
Receiver determination.
Configure an FTP Server on the MDS.
Create a send folder for outbound messages using outbound port(s) for
remote systems(s).
Create receive folder inbound messages using inbound port(s) for remote systems.
This ia all about concept of SAP XI Infractsture and its' Integration with SAP MDM 5.5.
Regards
Kaushik Banerjee

Hi Kaushik,
You must be aware of File types that MDM Import Manager can Import i.e. we have XML, Excel etc. Now there are two transactions to extract data from R3
1. MDMGX -
         - For lookup table extraction
         - Output in XML format which MDM can import without using XI.
          - FTP can be configured to put the file in the desired folder which will be then picked by Import Server.
2. MDM_CLNT_EXTR -
          - For Main table records.
          - Output is in Idoc format which MDM doesn't understand hence we need XI in between which converts Idoc file received from R3 into XML which can then be imported using Import Manager or Import Server. For this we need to implement XI Scenario that consists of Source System, Receiver System, Type of Data etc.
Just a basic understanding...
Regards,
Jitesh Talreja

XI content for SRM and CCM scenario - mapping

Hi All,
We are using the standard business content for integrating SRM with CCM to update contract information from SRM to CCM. Both SRM and CCM are on the same system.
The configuration scenario used is MasterDataInclusionInCatalogOnWAS700 which is in the name space SAP CATALOG CONT.MGMT. 2.0_700 , http://sap.com/xi/CCM/CAT.
There are 2 interfaces being referred by this scenario: CatalogUpdateNotification_Out and this CatalogUpdateNotification_In and both the interfaces are pointing to the same meesage type CatalogTransmission but they are in different name spaces.
Once the scenario was configured there was no interface mapping available in the standard business content to map the above 2 interfaces.
SAP SRM SERVER 5.5
CatalogUpdateNotification_Out
CatalogTransmission
http://sap.com/xi/EBP
SAP CATALOG CONT.MGMT. 2.0_700 ,
CatalogUpdateNotification_In
CatalogTransmission
http://sap.com/xi/CCM/CAT
Is this the normal case and we need to develop our own mapping or is the standard content not imported correctly?
The service pack details are as follows:
PI 7.0 SP level 14
XI content
u2022 SAP BASIS 7.00 - SP 14
u2022 SAP CATALOG CONT.MGMT. 2.0_700 - SP 12
u2022 SAP SRM SERVER 5.5 - SP 11
u2022 SAP ABA 7.00 - SP 14
Thanks,
Shravan

ditto, anybody received a response from SAP with regards to this problem?
As suggested above, we could build our own mapping in XI but this would obviously be a modification to SAP standard which we would prefer to avoid.
Regards, Kyle.
OK Received a response from SAP dated Oct. 9, 2008
I assume that you have installed NW 7.00 SP14 (or higher).
Within earlier versions the mapping from XML to ABAP was to lax.
The XML message was processed witout regarding the name of the root
element. This was fixed with SP14.
When you call an interface the XML message must match with the type
defined in the WSDL used for proxy generation.
Either the message or the WSDL used to generate the proxy seems to be
wrong here.
Here is a work around should solve this problem until we make available in a standard note soon.
I will do it internally to our development team but I am sorry that i can not tell now when the note will be ready.
Disable the new check by adding the following entry in transaction sproxset
-Name: ST_USE_LAX_ON
-Value: X
-User: <empty>
-Inactive: <empty>
Edited by: Kyle Freeman on Oct 9, 2008 5:54 PM

Export and Import Integration Profile - Demantra

Hi All,
I am working on demantra workflow in export and import integration profiles through workflow.
I want to avoid a customization to integrate the export profile data created from series A and import the data into other import profile created from series B.
I have done the following:
1. Create an export integration profile from series A and when launch the workflow found the below:
1. view_name BIEO_view_name and table_name BIIO_table_name got created in transfer_query table.
when i did
select * from BIIO_view_name got records and when i did select * from BIIO_table_name, no data found.
2. I want to populate data into the BIIO_table_name created from export profile. Is there any standard process to populate the data into the biio_table_name from bieo_view_name without writing the custom pl/sql.
I need this data to populate into a import profile which got created through series B.
I want to avoid the customization of wriring a custom pl/sql and want to know is there any seeded process of integrating the export profile from series A to import profile from Series B.
Any help is appreciated.
Regards,
AK
Edited by: Ajaykunde on Nov 28, 2009 8:53 AM

Hi,
Before to import your BS, did you import the Technical System?
Before to import your Technical System, did you import the SWCV ?
Before to import your SWCV, did you import the Product?
if no, you have to respect a sequence for the import: from highest to lowest level
if answer is yes. then In your BS defined in Dev, do you have a transport Group which says "BS_dev -> BS_Qua"?
If yes, both BS have to be defined in Qua SLD, else your transport link... has no link.
Moreover, when you import something, normally you have a detailed error message which explain you what is missing.
>> Question: How many business system should i maintain in SLD?
no limit I think.
>> Question: Should i do any config at the Transport Group?
Only if you want that your BS_dev becomes automatically a BS_Qua after the transport.... so for me, it's yes
regards.
Mickael

LDAP and SAP integration

Hi,
As a part of a project requirement, we are trying to integrate Solution manager with LDAP (Lightweight Directory Access Protocol).
Using the directory service, we are trying to synchronize the CUA (Central user administration within Solution manager) with Active directory of LDAP so that we can maintain the User data centrally from a single point in LDAP.
Problem description:
Currently, Client has implemented the LDAP and CUA integration and when a new user is added in LDAP, it is automatically getting copied in all SAP systems and at real time, when the useru2019s u201CLASTNAMEu201D field is updated in LDAP, it is automatically getting synchronized in all SAP systems.
But, If any attribute other than u201CLASTNAMEu201D is changed (i.e. The expiry /validity date of the User in LDAP, GLTGB in SAP), then the field value is not getting synchronized in the SAP Central User Adm.
Our Findings:
We have checked the configurations and imported mappings in SAP Solution Manager and everything looks fine. We have debugged the standard program RSLDAPSYNC_USER extensively and found out that an RFC call to function module LDAPRFC_SEARCH is not returning the expected values.
Thanks
Deb

Hi Deb,
It would be really nice if you can elaborate on the configurations that need to be done as part of this integration. I hope, you have been successfull by now.
Actually, I too need to perform the same as part of a project.
Thanks in advance.

Alerts in XI and CCMS

I've read some SAP doco talking about a CCMS Central Monitoring System (CEN).
Does that mean having CCMS on it's own Server - and CCMS is monitoring all DEV, QAS and PRD systems.
What is the usual way if you have R/3, BW, XI. Which box should have CCMS on it ? Or should it have it's own instance seperated from the rest of them ??

Hi,
There will be a separate instance of CCMS installed which will do the central administartion for all the components in a landscape. It can be handled by one single administrator....can have many assistants. No need of having a separate instance of CCMS for R3, XI/ PI, etc...the only thing that you need to take of is how to integrate your system with CCMS for monitoring.
The CCMS alert monitoring infrastructure is provided by SAP free of cost.
For more info: http://www.sap.com/germany/media/mc_386/ccms_monitoring_brief.pdf
Also there is one good SAP article named "CCMS Integration With XI".
Regards,
Abhishek.

TPM and CCMS in RWB

Hi,
Please let me know what is TPM and CCMS in RWB.
Please explain in detail their significance in RWB.
Thank you all.
Regards
Bhanu.

hi bhanu,
SAP XI uses the monitoring infrastructure of SAP NetWeaver Application Server, such as the CCMS alert monitor and the alert framework. Monitoring can be accessed using the Runtime Workbench (RWB).
The following tools are used by the Runtime Workbench :
CCMS (Computing Center Management System)
u2022     Monitoring and administration of SAP System Landscapes
u2022     Configuration possible within Runtime Workbench
TPM (Process Monitoring Infrastructure)
u2022     Monitor and analyze integrated processes involving multiple components in distributed system environments
u2022     Display detailed information about processes, process flow, process steps and performance figures
Alerting Framework
u2022     Configuration of alerts to reflect the needs of specific processes
u2022     Part of SAP Web AS
The CCMS Monitor returns a status in the Runtime Workbench for every component. The information is displayed by means of an icon, which can be red, yellow, green and gray (red for a problem, yellow for a warning, green for success and gray for undefined)
     The following are the capabilities of CCMS
u2022     CCMS forms the core component of the Alert Framework.
u2022     It is possible to monitor and administer SAP System Landscapes.
u2022     Integration with Runtime Workbench alert is possible.
u2022     CCMS configurations are global; hence itu2019s not required to set specific monitors for each interface.
CCMS
1) Transaction RZ20 is used for creating monitors in CCMS, select Extras --> Activate maintenance functions.
2)Go to monitor (set) --> create, you will get to the following screen:in transaction RZ20 select extras --> activate maintenance functions.
3)Go to monitor (set)--> create, you will get to the screen:
4)click <<< new monitor>>> and select create nodes (F5) button from the toolbox icon.
5)select rule node and hit the continue button.
6)in the next dialog select CCMS_DEFINE_R_SYSTEMS as the rule definition and hit the continue button.
7)Now select <CURRENT> from the match code for the R3 system parameter value and hit the continue button.
Note: pls remember that we are creating a rule Based monitor: we need to make sure NO object checked from the selectable MTE tree.
8) The next step is to create the virtual node to group all the MTEs that we should select from the MTE classes shown in point a. TO do this ,
click on CCMS_DEFINE_R3_SYSTEMS if it is not already selected and hit create nodes (F5) button from the toolbox. now select
virtual node and hit the continue button.
9)in the name field write something like: test rule based monitors and hit the continue button.
10) now click under test rule based monitors to select them and then hit on create nodes (F5)
choose Rule based and hit continue button.
11) On the next screen select CCMS_GET_MTE_BY_CLASS as the rule name and the hit the hit the continue button.
12)Now we need to add each MTE class from point a. to tje following screen on the MTE class
paramater value. select all of them and hit continue button.
13) the next step is to include all MTE classes already defined in point a. you will need to repeat these steps for each
additional class you want to add to the monitor set.
14) After all classes has been included into the monitoring set hit the save button from the toolbox.
15) you will be prompted for a monitor name , write something meaningful.
The new Monitor set should be display
Find the links
http://help.sap.com/saphelp_nw04/helpdata/en/d4/cc823bd26a5c42e10000000a114084/frameset.htm
http://help.sap.com/saphelp_nw04s/helpdata/en/e5/5d1741b393f26fe10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_nw04s/helpdata/en/f6/d60b374e4e7c64e10000009b38f839/frameset.htm
http://help.sap.com/saphelp_nw04s/helpdata/en/90/4e313f8815d036e10000000a114084/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/e8/e7f0fb1a2511d294d200a0c930df15/frameset.htm
http://help.sap.com/saphelp_nw04s/helpdata/en/43/9e9031c28d47b6e10000000a11466f/frameset.ht
regards
srinivas
Edited by: sree on Sep 23, 2008 9:22 AM

Nic teaming and hyper-v switches

I come from the ESX world but I am slowly falling in love with the simplicity of Hyper-v. I have a stack of dell c2100's I have been experimenting with. each have 2 1gb connections teamed to a cisco switch. when testing bandwidth with a file copy I
get around 240MBps. however if I add a hyper-v switch I max out at 90Mbps. worse than no teaming at all (112Mbps).
team is with integrated broadcom nics, LACP and I can confirm I get full bandwidth between 2 2012 r2 machines until adding a hyper-v switch. removing the switch lets me transfer at full bandwidth but then I cant use Hyper-v guests.
my goal will eventually be to add dual port 10gb cards to 5 of the C2100's and run them in a cluster to host all my VM's in HA. I don't want to waist my money on the switch and nics until I can get what i have working correctly.
HDD speed is also not the issue as each has 12 3tb WD re4 drives with 2 Intel 250GB ssd as cache. they easily hold 3000MBps sustained.

http://itproctology.blogspot.com/2008/05/hyper-v-tcpoffloading-poor-network.html
http://itproctology.blogspot.com/2011/03/tcp-checksum-offload-is-not-equal-to.html
Brian Ehlert
http://ITProctology.blogspot.com
Learn. Apply. Repeat.
Disclaimer: Attempting change is of your own free will.

IPhone cannot record and open videos?

It happens today, the iPhone 4 cannot record and open videos. When I try to record, there is flashlight on and off on the top. I dont know why, I know it will show up when I take a photo, but it show up in video taking and it didn't show the time that I record. I look at my Photos, but it show the word "mov" and I click on it it said can't open. PLEASE HELP!!!

I have very similar problems on an iphone 4s, you think it takes video, when on ios 5.1.1 i pressed record button to end shooting video and picture would freeze! This would then freeze the whole camera app by showing the shutter screen and neither the camera or video camera would work. After about 4-5 minutes the phone would unfreeze itself and allow camera shots, but if you tried to take video footage again, exact same fault would arise! Ive tried reinstalling software and full on reset, deleted itunes and refreshed all that, no such luck! After the 4 or so minutes has passed the video would appear as a grey screen in the camera roll, and if i click it to view it, a quicktime Q appears in middle of screen with a black background, you hear the sound from the video but no motion picture!
Tried hard/soft resets, numerous backups with restores, tried using phone as s new iphone it still happens! Ive spoken to apple who say take it to apple store at bristol uk, and they'll swap it for a refurb, but i dont want a refurb I say, as ive had the phone 2 months and paid £250 upfront for the 64gb version, why should I want a swap when components inside phone could possibly be older than the new phone I have?
Just downloaded ios 6, the symptoms are the same, but now the picture doesn't freeze, but after pressing record button to stop recording the timer keeps counting up and red light still flashes! I give up honestly!
I swear its a software fault, as the camera focuses fine and takes a nice photo, even if it is a bit grainy if zoomed in? Is that normal, as its always been like that, but normal non zoomed are brilliant!
Can anyone help me and this guy who asked the same question back in april!
Please help, apple dont know what it is I dont think, which is annoying, they told me ios 6 might fix the issue!
Any advice or help would be greatly appreciated
Cheers
Dean

Record and Playback performance goes down at high frequency

Hi,
We're testing record and playback using USRP-2920( LV 2013sp1, NI-USRP 14)
To test it, we downloaded record and playback example code.
Signal source is a function generator outputting 6 MHz bandwidth 8 VSB modulation signal.
USRP Rx parameters are center = variant / gain = 0 / IQ rate = 25MHz and Tx parameters are center = same as Rx center / gain = 0 / IQ rate = 25MHz
The problem is... in low carrier frequency like 70MHz, quality of playback signal is great.
But in high carrier freqency like 2.2GHz, SNR and signal power dropped significantly i.e. they tend to drop as carrier frequency goes high.
And the strange thing is as carrier frequency is increased, a small peak on the center is increased as well.
Please check the attatched file to see the tendancy.
So.. my question is why is this tendancy occures?(we tested another USRP and the result was same as before)
and what should we do to reduce this effect?
Regards,
Youngmin
Attachments:
record and playback results.xls ‏469 KB

Hi,
I suggest a couple of things:
NI USRP 2920 is a non-calibrated device. So setting a gain value of 0 at different frequencies could mean a different actual gain. So try increasing the Rx recording gain (on the USRP) in cases where you observe low SNR. Similarly Tx is not calibrated.
Is the signal recording done with cables or over wireless medium ? You can try to eliminate any spurious signals if you use SMA cables while recording.
I think the power at the center of the spectrum is the DC offset. You may refer to the DC Offset/LO leakage section in the best practices section here http://www.ni.com/white-paper/13881/en/
Thanks.

Nice recording and CCM integration

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