NMS 4.15 mshttpd crashing

We are suddenly experiencing our mshttpd process crashing on our central mail store. The OE is Solaris 2.6 with the latest patch cluster and I believe our 4.15 is p5. We've set the logging filter to Debug to capture as much data as possible but have not seen much usable information. We ran gdb (v. 6.0) against the core file and the binary but it seg faulted as it was reading data in libtransition.so (with a sweet 9MB core file overwriting the original 3MB core file). Any hints or tips or suggestions would be appreciated.
Ken Langley

if you run a pstack against the core, I might
recognize the failure. Usually, logging is of no
use, as we don't log a crash. . .Thanks. I'll do that. It just generated a new core file.
>
I don't know of any problems with installing 4.15p7,
nor of installing later hotfixes on top of it, and
I've been supporting Messaging Server since 4.0 came
out. . . .
If you've had file permission issues since 4.05,
that's truly news to me, unless it was that pesky
problem with Admin Server, where it would change the
permissions of the logs when it went to roll them
over. I don't remember when we fixed that one, but
we did..We've had file permission issues with the patches since 4.0. When we'd upgrade some of the files would be owned by root and not exec'able by nobody. Some of the patches would fail when the patch process would try to bind to the directory (I don't know why). We've used NMS since the 3.x version. It has also been a long time since we tried to patch to app because our experience was bad. It was stable for a long time (once we disabled shared folders and resolved the nscd issue).

Similar Messages

  • Contact not loaded in Messenger Express' Composer

    Hi,
    My iMS version is as follows: -
    iPlanet Messaging Server 5.2 HotFix 1.09 (built Jan 7 2003)
    libimta.dll 5.2 HotFix 1.09 (built 15:05:46, Jan 7 2003)
    Microsoft Windows 2000 version 5.0 Service Pack 4 (Build 2195)
    And I recently encountered problem of loading the email addresses in Composer window, when trying to compose email from the following steps in Messenger Express: -
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    2. Select addresses by clicking on checkboxes.
    3. Click Compose
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    Any help will be very much appreciated.
    Thanks.

    Well, um,
    1. You do know you're running code that's nearly 2 years old, right? That we've fixed hundreds of bugs since the version you have was released? (more later)
    2. Is this a problem for everybody on your system, or just you?
    3. Are there any errors logged into the http log that relate?
    4. "does not load". Do you get an error, a blank screen, or what? Your posting isn't really detailed.
    5. did this ever work?
    6. What browser/OS are you using? Is the result different with a different browser?
    Fixes since hotfix 1.09 that might relate:
    4800962 When adding PAB users to new group user selected not added
    () [webmail] {}
    4805355 mshttpd crashed due to sig BUS in PAB_ModifyAttribute
    () [webmail] {}
    4809431 mshttpd crashing on stack overflow
         () [webmail] {}
    4810485 JavaScript error in IE6 when pab server is down
    () [webmail] {}
    4817985 JavaScript error after first search in PAB with MSIE 6
    () [webmail] {}
    4838899 Corporate address search returns incorrect number of matching names
    () [webmail] {}
    4786108 PAB-Replace an entry/group does not work properly
    () [webmail] {}
    4875476 Unable to edit existing PAB contact without modifying display name or email addr
         (introduced in 5.2hf1.16) [webmail] {}
    4749866 JavaScript error in PAB when dealing with quotes
         () [webmail] {}
    4875890 Pab limit can be exceeded
         () [webmail] {}
    4877990 PAB entry contains attribute "memberOfPAB=undefined" if earlier lookup failed
         () [webmail] {}
    4666448 When maximum number of PAB users entries reached, webmail interface gives JS error
    () [webmail] {}
    4865985 PAB: JS error comes when we try to edit an existing contact
    () [webmail] {
    4939431 mshttpd dies on long PAB DNs
         () [webmail] {}
    4944323 Workaround LDAP server hanging during pab operations
         () [webmail] {}
    4889947 Fix recipient lists to use comma as separator
         () [webmail] {}
    4954425 Entries are sorted incorrectly in "selecting addresses from PAB"
         () [webmail] {}
    4984011 PAB_CMD_GET_PABS error when user dn differs in 'case' with DN part of PABURI
         () [webmail] {}
    and lots more. This is all before hotfix 1.27. Current is 2.07, and we expect 2.08 out pretty soon, now.

  • IMS 5.2: smtp server hangs

    Running on Solaris 8, the smtp server seems to hang every few days, with the result that mail for my site ends up being hung up for hours until we restart the process.
    Is this a known bug?! Any way to fix it?
    It doesn't make iMS a very attractive solution for an enterprise that relies heavily on email.

    Hello,
    I know that there has been a number of fixes on solaris as well as NT since Feb dist. Here is what I have of the bugfixes, there may have been more since this hotfix. If you have a license you should be able to ask sun support for the latest hotfix.
    # BUGLIST
    # Copyright (c) 2002. Sun Microsystems Inc. All Rights Reserved.
    # $Name: $
    NAME: iMS 5.2hf0.9 distribution
    DATE: Tue Jul 30 02:43:12 GMT 2002
    List of bugs that are fixed in this patch kit:
    Synopsis
    Bugtraq (comments) [subcategory] {bugsplat}
    ===========================================
    ------- Bugs listed after this line are fixed in 5.2p0.1
    4659265 mailDomainCatchAllAddress doesn't work
         () [mta] {}
    4642210 MMP LDAP code causes high CPU usage and can wedge under stress test
    () [mmp] {}
    4661139 Sieve interpretation of multiple filters not working quite right?
         () [mta] {}
    4660227 PMDFdisposeHeader() does not free all header memory
         () [mta] {}
    4632998 Charset of Arabic, Hebrew, Thai auto-reply messages set to iso-8859-1
         () [webmail] {}
    4648771 Incremental dirsync can miss newly added users
         () [mta] {}
    4539563 (Icelandic) ISO-8859-1 vacation responder Subject corrupt in Webmail
         () [webmail] {}
    4645870 Subject composed of 1 accented char encoded incorrectly
         () [webmail] {}
    4641974 Welcome message with non ascii characters corrupted
         () [store] {}
    4631706 Arabic/Hebrew (rtl) IE users can't subscribe to shared folders
         () [webmail] {}
    4643137 JA specific problem: Display of iDA gets corrupted.
         () [l10n_ja] {}
    4651806 Security exploit with vcard using Netscape Communicator 4.x
         () [webmail] {}
    4627060 'filename' argument is set even though it's never used when accessing attachment
         () [webmail] {}
    4647148 Invalid encoded characters in Subject line causes javascript error in webmail
         () [webmail] {}
    4634079 Webmail should remove \recent flag after opening mailbox
         () [webmail] {}
    4653818 PAB_CMD_GET_PABS error when user dn contains Capital letters
         () [webmail] {}
    4647798 imsimta db utility broken
         () [mta] {}
    4523668 Dirsync hangs - memory pool related???
         (for NT only, Unix fix is in 5.2) [mta] {}
    4657857 Program delivery fails if hostname is too long
         () [mta] {}
    4519531 sendmail -Ac option not accepted, now used by Solaris 9 startup scripts
         () [mta] {}
    4519546 sendmail -- option not accepted, now used by Solaris 9 mail program
         () [mta] {}
    4654456 Autoreply echo mode not honored
         () [mta] {}
    4650087 imsimta cnbuild error trying to migrate from SIMS4.0 to iMS5.2
         () [mta] {}
    4644932 mshttpd core dump in decodeOutput
         () [webmail] {}
    4666989 Security hole in cfg.msc command
         () [webmail] {}
    4631223 JS error in subscribe to shared folders
         () [webmail] {}
    4657356 Webmail interface giving javascript errors when pab disabled
         () [webmail] {}
    4662739 JavaScript error on logout
         () [webmail] {}
    4666448 When maximum number of PAB users' entries reached, webmail interface gives javascript error.
         () [webmail] {}
    4531386 Unreadable chinese (zh_cn) chars in header if preferred language is zh_tw
         () [webmail] {}
    4636633 popd core analysis
         () [store] {}
    4549165 mboxutil -p doesn't work for Japanese characters
         () [store] {}
    4641089 Scalability problem with ever growing INBOX
         () [store] {}
    4624538 ims_master dequeing slowly/imsbackup still running
         () [store] {}
    4643466 stored does not stop after mboxlist_recover failed
         () [store] {}
    4620764 MoveUser gives error number 0, even when it fails
         () [store] {}
    4659213 Scheduling of jobs is not quite as specified by backoff (return job affects it)
         () [mta] {}
    4640225 Return job consuming high CPU
         () [mta] {}
    4532419 ims_master contends with itself "mailbox is busy"
    (partial workaround) [mta] {}
    4628992 job controller not scheduling agressively enough
    () [mta] {}
    ------- Bugs listed after this line are fixed in 5.2p0.2
    4543495 Leak with NSS2.8.2
         (memory leak causes mshttpd to grow) [other] {399608)
    4665450 PAB group with no 'un' attr crashes pab
         () [webmail] {}
    4665018 Empty memberofpabgroup crashes pab
         () [webmail] {}
    4634668 Closing compose window after saving draft kills netscape on HPUX
         () [webmail] {}
    4620075 Cannot use toolbars on a message with View HTML Source checked
         () [webmail] {}
    4667354 process_held broken in direct-ldap mode
         () [mta] {}
    4654805 imapd dumps core in copy command if cache data invalid
         () [store] {}
    4658078 Adding a group to itself gives ldap error
         () [webmail] {}
    4618565 Unqualified mail-ids not accepted in fields like mail-fwdng,reply-to
         () [webmail] {}
    4670862 Hosted domains view english instead of localized webmail
         () [webmail] {}
    4672649 imsimport: incorrect internal date
         () [store] {}
    4673300 Problems with quotagraceperiod
    () [store] {}
    4659585 iminitquota -a should continue if orphaned mailbox found
    () [store] {}
    4658077 PAB-Renaming an entry does not check for duplicates
         () [webmail] {}
    4665069 WebMail "compose message" and "spell check" windows too tall and not resizable.
         () [webmail] {}
    4658082 Pagination issues with PAB
         () [webmail] {}
    4673036 Job Controller child process hung in exit handler
         () [mta] {}
    4657502 Double Clicking "save" in webmail options writes preferences twice, can break us
         () [webmail] {}
    4668749 A blank character is trimmed in WebMail
         () [webmail] {}
    4546178 IE 5.5 JavaScript error with WebMail
         () [webmail] {}
    4672958 Long HTTP URL gets broken in WebMail
    () [webmail] {}
    ------- Bugs listed after this line are fixed in 5.2p0.3
    4672290 recipient addresses are incorrectly formatted for vanity domain by dirsync
         () [mta] {}
    4659879 mshttpd 5.2 hotfixes break spellchecking
         () [webmail] {}
    4648195 Auto spell checking and S/MIME enabled result in javascript error
    () [webmail] {}
    4673761 /usr/lib/sendmail spinning reading from /dev/zero
    () [mta] {}
    4665735 Japanese characters in "To" and "CC" feild are corrupted on Webmail.
    (bsparser) [webmail] {}
    4662835 imsbackup doesn't produce consistent backups
         (NT only, changed semaphore init in libyasr) [store] {}
    4677285 Defragment may skip messages already seen
         () [mta] {}
    4672012 configutil options to specify host/port of iDA on webmail not used.
         () [webmail] {}
    4657610 Rename nested inbox folder with MoveUser
         () [store] {}
    4678182 Security issues with javascript and http-equiv=refresh
         () [webmail] {}
    4678917 Time stamps not updated correctly in some TZ when LDAP_TIME_LAG is used in dirsync
         () [mta] {}
    4679824 Reconstruct cores when moving 100+ messages from folder to new folder
         () [store] {}
    4628827 test -mapping utility's -mapping_file switch doesn't work
         () [mta] {}
    4670612 Error message loop after logout in some situations if SSO configured
         () [webmail] {}
    4680849 Create mailbox with long acl crashes message access server
    () [store] {}
    4682060 Change Default setting for webmail vacation reply setting
    (setting default to 1) [webmail] {}
    ------- Bugs listed after this line are fixed in 5.2p0.4
    4684058 Pathological MIME part header usage causes SMTP server slowdown
         () [mta] {}
    4658592 popd process
         () [store] {}
    4682721 NLS_EncodingConverterExists crashes by a long *from_charset
         () [nls] {}
    4540006 mboxutil -r has some sort of trouble renaming folders
         () [store] {}
    4683469 WebMail vacation days between send default is different from iDA's
    (setting default to 7) [webmail] {}
    4655771 Cannot backup/restore Japanese folder from Legato Networker
         () [store] {}
    4671362 Thai attachments show incorrect filenames
         () [webmail] {}
    4541432 PAB does not work with Replica LDAP Servers (Latency issuse)
         () [pab] {}
    4685743 conn_throttle.so fix for hash table re-use
         () [mta] {}
    4689138 ETRN host schedules all delayed messages for the channel to be attempted
    () [mta] {}
    4689827 Backoff of delivery to store is short & random for all failures inc overquota
         () [mta] {}
    4689039 MMP ldap duplicate messageid bug misdirects users under high load
    (regression from 4642210) [mmp] {}
    4686224 User not allowed to enter correct email address in PAB
    () [webmail] {}
    4620738 Crash in libldap
    (workaround for 4536001, configutil local.ldapconnectionload no longer needed) [store] {}
    4686388 Corruption ims_master mailbox store
         (off by 1 error causing ims_master crashes) [mta] {}
    4617327 POP over SSL fails
         (was not completely fixed in 5.2p0.2) [store] {}
    4688847 Insufficient parsing of APOP arguments by POPD
         () [store] {}
    4676173 Implement single sign on in WebMail proxy
         (was not completely fixed in 5.2p0.3) [webmail] {}
    4644687 Welcome message inserted inappropriately during fast recovery, restore, etc.
         () [store] {}
    4684314 MMP preauth with bad password fails
         (regression from 4642210) [mmp] {}
    4686644 imsimport creates destination mailbox even if import fails
         () [store] {}
    4691088 Crash when displaying certain folded headers
    () [webmail] {}
    4618326 High ASCII characters in email address disappearing in PAB
    (Was not completely fixed in 5.2p0.2) [webmail] {}
    4670074 IMAP APPEND command returns error in a non-error condition
         () [store] {}
    4695080 ims5.2p0.3 hotfix bundle breaks MMP ldap failover
    (4642210 regression, fix checked in as part of 4684314 fix) [mmp] {}
    ------- Bugs listed after this line are fixed in 5.2p0.5
    4694023 Eliminate unnecessary debug log on abnormal connection termination
    to SMTP server () [mta] ()
    4691080 Availability of parameter which switches way of quota over
    () [store] {}
    4697003 mshttpd crash in sprint_rfchdr
         (introduced in p0.4) [webmail] {}
    4691433 maximum attatchments reached err
         () [webmail] {}
    4697051 Conversion channel can cause sieves to evaluate twice which can lead to duplicate deliveries
    () [mta] ()
    4697788 Domain aliases don't search for all reasonable address variants
         () [mta] {}
    4697385 replayformat doesn't work in hotfix bundle
    (4642210 regression) [mmp] ()
    4671682 Crash recover, run twice without dirsync -f, deleted alias db
         (don't run recover-crash if MTA is running, don't delete live DBs if no backups) [mta] {}
    4690492 Conversion channel incorrectly caches `dparameter-symbol-0`
         (Solaris fix, correct env symbol deletion) [mta] {}
    4696742 Message with Deferred-Delivery isn't delivered at the expected time
         (it is delivered early on job controller restart) [mta] {}
    ------- Bugs listed after this line are fixed in 5.2p0.6
    4697920 Two versions of Draft folders show up
    () [webmail] {}
    4699342 Message store delivers quota notification incorrectly when quota is set to -1
    () [store] {}
    4689856 Cannot add addresses in address book in certain format
         () [webmail] {}
    4699838 imsimta program -u -m method_name doesn't return anything
         () [mta] {}
    ------- Bugs listed after this line are fixed in 5.2p0.7
    4692876 Program delivery ldap configuration issue: using 2 separate DS instances
         (split, multi-instance LDAP config causes 'imsimta program' confusion, incomplete fix in 5.2p0.6) [mta] {}
    4553030 New folder does not work on NS6
         () [webmail] {}
    4553031     Cannot send message on NS6
         () [webmail] {}
    4638691 iMS 5.1 MMP appears to be losing IMAP requests between IMAP client and msg store
    () [mmp] {}
    4684513 Sharing folders using webmail is impossible for non-default domain users
         () [webmail] {}
    4702489 Fix problem with output encoding in header charset conversions
         () [mta] {}
    4634687 Make imsimta.bat call cleandb on NT to work the same as on Solaris
         () [mta] {}
    4677508 inetDomainAlias object with duplicate objectclass=alias crashses the MTA
         () [mta] {}
    4703985 SNMP subagent problem with multiple occurrences of "/msg-" in instance's directory path
         () [admin] {}
    4674649 Bypass LDAP lookup during failover
         (solaris patch 112882-02) [SC3.x HA agent] {}
    4702075 Defragment can produce "no room" error
         () [mta] {}
    4557940 Fix command syntax error when running imsimta recover-crash on NT
         () [mta] {}
    4703418 charsets.txt file incorrectly flags UTF-16-BE as being ASCII equivalent
         () [mta] {}
    4653291 quotacheck -n dumps core
    () [store] {}
    4705912 Add support for the inetCanonicalDomainName LDAP attribute
    () [mta,store] {}
    4689082 "compose message" and "spell check"windows to tall and not resizable W/W2K &IE 6
         () [webmail] {}
    4699959 webmail client in IE/rtf mode emits lines longer than 1000 chars
         () [webmail] {}
    ------- Bugs listed after this line are fixed in 5.2p0.8
    4706856 imsimta cache -view [channel] show all channels messages
    () [mta] {}
    4708583 quotacheck dumps core when mailQuotaAttribute is not specified in rulefile
    () [store] {}
    4707864 Timeout received / messageid mismatch in MMP log file, auth failed
         (4642210 regression, improves 4689039 fix) [mmp] {}
    4700406 mshttpd dumps core in NLS_NewNamedLocaleFromChar
         [webmail]
    4701694 messages encoded in unknown charset cause javascript errors
         [webmail Hebrew/Arabic/Thai]
    4703372 Fix sieve evaluation order problem
         () [mta] {}
    4703531 some message headers displayed truncated in webmail
         [webmail]
    4708218 Eliminate duplicate fileintos
         () [mta] {}
    4709988 Fix problem with envelope :domain sieve
         () [mta] {}
    4705711 Aging policy Not working as expected
    () [store] {}
    4709005 fix problem with redirected messages and relay block
         () [mta] {}
    4712194 Remove incorrect PMDF_QUEUE reference
         () [mta] {}
    4690122 support for inetCanonicalDomainName to disambiguates domain with same base dn
         [store]
    4713075 Return job exits abnormally if a message file removed from directory
    () [mta] {}
    4713536 in 5.2p07 only, finding a locked file during job controller rebuild is fatal
    () [mta] {}
    4711588 possible data corruption during job controller rebuild process
    () [mta] {}
    4709242 DB_CONFIG file is removed mysteriously.
    () [store] {}
    4706289: reconstruct does not remove folders on non existant partitions.
    () [store] {}
    ------- Bugs listed after this line are fixed in 5.2hf0.9
    4703448 IMAPD hangs on NT
         (workaround for 4707980) [store] {}
    4698857 Fix ims_master problem getting quota info
         () [mta, store] {}
    4563172 Add missing support for BANNER_HOST
         () [MTA] {}
    4714890 mail delivery undo ACL modification by mboxutil -r
         () [store] {}
    4706925 The Folders Windows comes in front of the Compose Window when clicked on swith to html button
    () [webmail] {538366}
    4717143 End User's can't delete spoof messages via pop (mmp)
    () [mmp] {}
    4718216 PabURI is differently formatted in iMS 5.2
    (esc 538882) [mshttpd] {}
    4616192 authentication server support for customer-supplied auth plug-ins
    () [mmp] {}
    4717588 autoreply crashes if recipient has no mail attribute
         () [mta] {}
    4710477 autoreply now tolerates @ in uid
         () [mta] {}
    4718583 Do a better job on message merging
         () [mta] {}
    4717233 Defrag hangs upon part expiration
         () [mta] {}
    4646601 stored ignores change of local.store.expire.workday from "" to -1
         () [store] {}
    4711230 make session ids more secure
         [webmail]
    4540006 mboxutil -r has some sort of trouble renaming folders
         (additional fix for NT only, Unix version fixed in 5.2p0.4) [store] {}
    4719745 service.*.enable = true prevents service from starting
         (introduced in 5.2p0.7) [store]
    4720110 iMS 5.2 mboxutil -a is not giving expected result
         () [store] {}
    4720670 imsimport error when mailbox is missing a newline at the end
         () [store] {}
    4719536 Imsimta (1.7.4.5) cleandb changes prolong recovery of HA iMS under VCS
         () [mta] {}
    4721058 sometimes failure to find first message file to be processed
         () [mta] {}
    4720377 imtacli removes pidfile even when it fails to terminate dispatcher
         () [mta] {}

  • Why did my server crash and what to do to prevent this?

    hi there,
    i've been following the installation guide on single host and all looked well until yesterday all of a sudden i couldn't see my mail tab when using webmail.
    i tried re-logging in several times and from three computers at home but no mail tab was dispayed (calendar, address book, etc were fine). in some occasions i have been displayed an error msg saying i should reconfigure the server.
    so i went on today to check the server but having a very limited knowledge of administration i couldn't figure out what to check and where so i stopped all services as advised in single host guide. notably web and messaging servers (or services?) weren't running. i restarted them and now require some help to diagnose why this all happened as i was not getting any emails until the server was restarted.
    i was able to log in yesterday morning however in the afternoon server has crashed. it didn't restart or hung up but web server wasn't running anymore. the last email i received was 3.21 pm yesterday. after i restarted all services today, a few emails were displayed immediately with current date and time (10 am today), however i don't know whether these were emails received while server was 'malfuntioning' or they are some left overs from last seconds of working.
    i remember myself running update service on the server yesterday and it looked okay today's morning when i found it finished updating the computer. could this be the reason? did update service stopped web server from running?
    also after i restarted the machine this morning i had to re-run all services all over again. don't they just start automatically upon reboot? what if power fails and my APC UPS shuts machine down and then boots it back when power regains?
    pls help me as i am new guy on the block and want to stick to Sun products but don't want to be put off by some mysterious errors and instability of such a great software package which CommSuite defintiely is.

    Graham_Brown wrote:
    i've been following the installation guide on single host and all looked well until yesterday all of a sudden i couldn't see my mail tab when using webmail.If you cannot see the mail-tab you need to verify whether the messaging server processes are running. It helps to have a high-level view of how things fit together:
    http://docs.sun.com/app/docs/doc/819-4440/6n6jfgch0?a=view
    In this case for the mail-tab to work you need messaging server running, specifically the mshttpd (webmail) process and the imapd (IMAP) process.
    i tried re-logging in several times and from three computers at home but no mail tab was dispayed (calendar, address book, etc were fine). in some occasions i have been displayed an error msg saying i should reconfigure the server.The error message advising to reconfigure the server is misleading. If this was the first time you accessed the comms-express interface and had no mail-tab then the message is pointing out that you may have misconfigured something (which was really easy to do in earlier releases). As you had already successfully accessed the mail-tab this is more indicating that something is now broken/not-running correctly.
    so i went on today to check the server but having a very limited knowledge of administration i couldn't figure out what to check and where so i stopped all services as advised in single host guide. notably web and messaging servers (or services?) weren't running. i restarted them and now require some help to diagnose why this all happened as i was not getting any emails until the server was restarted.Four things you can do at this juncture:
    1. Configure coreadm to capture any future core dumps (assuming of course the processes died abnormally e.g. coding issue, memory starvation ...) http://docs.sun.com/app/docs/doc/819-5355/6n7eo3v6v?a=view
    2. Enable auto-restart of processes. http://docs.sun.com/app/docs/doc/819-4428/bgadd?a=view
    3. Check patching levels and update to address known issues. http://www.sun.com/bigadmin/hubs/comms/downloads/updates.jsp#cp1
    4. Log a Sun Support Case to have the issue investigated (assuming you have a support contract). http://msg.wikidoc.info/index.php/Submit_sun_support_request
    i was able to log in yesterday morning however in the afternoon server has crashed. You need to be very specific about what actually 'crashed'.
    Saying the "server has crashed" implies that the entire system (at the hardware/OS level) crashed/rebooted.
    If the 'webserver' has crashed then you would be able to access the system via SSH (so the hardware/OS is working) but when you connect to the server using a webclient to get mail, you don't get a connection.
    If the 'mailserver' has crashed then you would be able to log into Comms Express or at least see the login page (webserver is working) but one or more components are not working (if you cannot login then chances are there are directory server issues, if there is no mail-tab then this is mail-server issues, no calendar tab, calendar-server issues, no address-book then potentially directory-server issues and so on).
    it didn't restart or hung up but web server wasn't running anymore. the last email i received was 3.21 pm yesterday. after i restarted all services today, a few emails were displayed immediately with current date and time (10 am today), however i don't know whether these were emails received while server was 'malfuntioning' or they are some left overs from last seconds of working.If you have enabled mail logging then you can see when the emails were being accepted.
    http://docs.sun.com/app/docs/doc/819-2650/6n4u4dtv9?a=view#bgbew
    i remember myself running update service on the server yesterday and it looked okay today's morning when i found it finished updating the computer. could this be the reason? did update service stopped web server from running?Which 'update service' are you referring to?
    also after i restarted the machine this morning i had to re-run all services all over again. don't they just start automatically upon reboot? what if power fails and my APC UPS shuts machine down and then boots it back when power regains?You need to configure the various components to start-on-boot using /etc/init.d/* scripts. This is a standard system-administration task.
    pls help me as i am new guy on the block and want to stick to Sun products but don't want to be put off by some mysterious errors and instability of such a great software package which CommSuite defintiely is.At this juncture I recommend that you investigate Solaris 10 administration training. The issues you have described aren't necessarily isolated to just CommSuite but are more standard system-admin tasks.
    Regards,
    Shane.

  • JVM Crash with INTERNAL ERROR

    Hi ,
    My jvm is getting crashed frequently with the below error log.
    os name=SunOS
    os version=5.10
    os architecture=sparc
    java version=1.5.0_08
    Can you please help me to identify this issue? Is there any known issue when using org.mozilla.javascript.Context.evaluateString from my code. Your help is highly appreciated..
    # An unexpected error has been detected by HotSpot Virtual Machine:
    # Internal Error (565441424C4533545542530E4350500020 01), pid=12389, tid=114
    # Java VM: Java HotSpot(TM) Server VM (1.5.0_08-b03 mixed mode)
    --------------- T H R E A D ---------------
    Current thread (0x003018b0): JavaThread "Thread-57" [_thread_in_vm, id=114]
    Stack: [0x8db80000,0x8dc00000), sp=0x8dbfe408, free space=505k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    V [libjvm.so+0x6feb44]
    V [libjvm.so+0x4358f4]
    V [libjvm.so+0x311a0c]
    V [libjvm.so+0x3127fc]
    V [libjvm.so+0x311cc0]
    V [libjvm.so+0x3159f4]
    V [libjvm.so+0x3180f4]
    V [libjvm.so+0x311db4]
    v ~RuntimeStub::_handle_ic_miss_Java
    J org.mozilla.     .<init>(Lorg/mozilla/javascript/NativeCall;)V
    J org.mozilla.javascript.NativeCall.<init>(Lorg/mozilla/javascript/NativeFunction;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)V
    v ~I2CAdapter
    j org.mozilla.javascript.ScriptRuntime.createFunctionActivation(Lorg/mozilla/javascript/NativeFunction;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Lorg/mozilla/javascript/Scriptable;+7
    j org.mozilla.javascript.gen.c928710._c1(Lorg/mozilla/javascript/gen/c928710;Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;+11
    j org.mozilla.javascript.gen.c928710.call(Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;+48
    j org.mozilla.javascript.optimizer.OptRuntime.callName([Ljava/lang/Object;Ljava/lang/String;Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;)Ljava/lang/Object;+21
    j org.mozilla.javascript.gen.c928710._c0(Lorg/mozilla/javascript/gen/c928710;Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;+47
    j org.mozilla.javascript.gen.c928710.call(Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;+44
    v ~C2IAdapter
    J org.mozilla.javascript.ScriptRuntime.doTopCall(Lorg/mozilla/javascript/Callable;Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;
    v ~I2CAdapter
    j org.mozilla.javascript.gen.c928710.call(Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;+13
    j org.mozilla.javascript.gen.c928710.exec(Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;)Ljava/lang/Object;+5
    j org.mozilla.javascript.Context.evaluateString(Lorg/mozilla/javascript/Scriptable;Ljava/lang/String;Ljava/lang/String;ILjava/lang/Object;)Ljava/lang/Object;+21
    v ~C2IAdapter
    J com.motorola.nms.framework.fm.trap.JSVariableHandler.process(Lcom/adventnet/snmp/snmp2/SnmpPDU;Ljava/util/List;Ljava/util/Properties;)Ljava/util/Properties;
    J com.motorola.nms.framework.fm.trap.TrapAgent.processTrap(Lcom/motorola/nms/framework/fm/trap/ConfiguredData;)V
    J com.motorola.nms.framework.fm.trap.TrapAgent.run()V
    v ~OSRAdapter
    j java.lang.Thread.run()V+11
    v ~StubRoutines::call_stub
    V [libjvm.so+0x199d94]
    V [libjvm.so+0x2bffb4]
    V [libjvm.so+0x2df58c]
    V [libjvm.so+0x2db128]
    V [libjvm.so+0x670740]
    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    v ~RuntimeStub::_handle_ic_miss_Java
    J org.mozilla.javascript.Arguments.<init>(Lorg/mozilla/javascript/NativeCall;)V
    J org.mozilla.javascript.NativeCall.<init>(Lorg/mozilla/javascript/NativeFunction;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)V
    v ~I2CAdapter
    j org.mozilla.javascript.ScriptRuntime.createFunctionActivation(Lorg/mozilla/javascript/NativeFunction;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Lorg/mozilla/javascript/Scriptable;+7
    j org.mozilla.javascript.gen.c928710._c1(Lorg/mozilla/javascript/gen/c928710;Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;+11
    j org.mozilla.javascript.gen.c928710.call(Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;+48
    j org.mozilla.javascript.optimizer.OptRuntime.callName([Ljava/lang/Object;Ljava/lang/String;Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;)Ljava/lang/Object;+21
    j org.mozilla.javascript.gen.c928710._c0(Lorg/mozilla/javascript/gen/c928710;Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;+47
    j org.mozilla.javascript.gen.c928710.call(Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;+44
    v ~C2IAdapter
    J org.mozilla.javascript.ScriptRuntime.doTopCall(Lorg/mozilla/javascript/Callable;Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;
    v ~I2CAdapter
    j org.mozilla.javascript.gen.c928710.call(Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;Lorg/mozilla/javascript/Scriptable;[Ljava/lang/Object;)Ljava/lang/Object;+13
    j org.mozilla.javascript.gen.c928710.exec(Lorg/mozilla/javascript/Context;Lorg/mozilla/javascript/Scriptable;)Ljava/lang/Object;+5
    j org.mozilla.javascript.Context.evaluateString(Lorg/mozilla/javascript/Scriptable;Ljava/lang/String;Ljava/lang/String;ILjava/lang/Object;)Ljava/lang/Object;+21
    v ~C2IAdapter
    J com.motorola.nms.framework.fm.trap.JSVariableHandler.process(Lcom/adventnet/snmp/snmp2/SnmpPDU;Ljava/util/List;Ljava/util/Properties;)Ljava/util/Properties;
    J com.motorola.nms.framework.fm.trap.TrapAgent.processTrap(Lcom/motorola/nms/framework/fm/trap/ConfiguredData;)V
    J com.motorola.nms.framework.fm.trap.TrapAgent.run()V
    v ~OSRAdapter
    j java.lang.Thread.run()V+11
    v ~StubRoutines::call_stub
    --------------- P R O C E S S ---------------
    Java Threads: ( => current thread )
    0x008a04d0 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5180]
    0x00856a28 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5179]
    0x019e2ee0 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5178]
    0x010d9f08 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5177]
    0x01389ab0 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5174]
    0x01749d98 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5173]
    0x00819178 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5172]
    0x02258cd0 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5170]
    0x02259318 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5167]
    0x0062dc88 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5165]
    0x00738bf0 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5163]
    0x007e5148 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5161]
    0x00ea16a8 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5159]
    0x00a064c8 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5158]
    0x007a2930 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5156]
    0x0131ce18 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5155]
    0x00366790 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5154]
    0x024e60d0 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5153]
    0x008103f0 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5152]
    0x019e3148 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5149]
    0x014a8cd0 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5147]
    0x009fdfd8 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5146]
    0x00e1c518 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5144]
    0x014a82b0 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5142]
    0x0016c258 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5140]
    0x00c84cb0 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5138]
    0x014c0248 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5136]
    0x00baff90 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5135]
    0x0193bf08 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5134]
    0x007e6a20 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5132]
    0x00c7ec00 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5131]
    0x00a0c040 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5130]
    0x01372068 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5129]
    0x017b3cc0 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5128]
    0x002756b0 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5126]
    0x015e4e78 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5125]
    0x018df8f8 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5124]
    0x00875c60 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5123]
    0x00739238 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5121]
    0x00a0b510 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5119]
    0x00632538 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5118]
    0x017df3e8 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5117]
    0x014b9b28 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5115]
    0x01923b48 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5113]
    0x0023aa08 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5112]
    0x0071ca38 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5111]
    0x00618860 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5110]
    0x022c4ef8 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5109]
    0x00a09590 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5107]
    0x009c0d78 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5106]
    0x00baf998 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5105]
    0x013d6670 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5104]
    0x01003d58 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5103]
    0x00b99ee8 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5102]
    0x024f7688 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5101]
    0x0016ce28 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5099]
    0x00f41338 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5098]
    0x0071b608 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5097]
    0x003bff78 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5094]
    0x0159a360 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5093]
    0x004d0198 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5092]
    0x00739838 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5091]
    0x00902cd0 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5088]
    0x01c25920 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5086]
    0x01c9f110 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5085]
    0x005a12f8 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5084]
    0x00676b20 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5083]
    0x0131c850 JavaThread "MainSocketSessionBE-10.8.40.140" [_thread_blocked, id=5082]
    0x00a37148 JavaThread "SendToClient - 10.8.40.140" [_thread_blocked, id=5081]
    0x010bea28 JavaThread "Ajp13Processor[8009][9]" daemon [_thread_in_native, id=1641]
    0x00f73bf0 JavaThread "Ajp13Processor[8009][8]" daemon [_thread_in_native, id=1640]
    0x00729bf8 JavaThread "Ajp13Processor[8009][7]" daemon [_thread_in_native, id=1594]
    0x015ed670 JavaThread "Ajp13Processor[8009][6]" daemon [_thread_in_native, id=1593]
    0x00f74250 JavaThread "Ajp13Processor[8009][5]" daemon [_thread_in_native, id=1585]
    0x025db498 JavaThread "Ajp13Processor[8009][4]" daemon [_thread_in_native, id=1580]
    0x00c69fa0 JavaThread "Ajp13Processor[8009][3]" daemon [_thread_in_native, id=1547]
    0x00ad74f0 JavaThread "SESSION-Thread-102" [_thread_in_native, id=205]
    0x014c5b30 JavaThread "Thread-101" [_thread_blocked, id=204]
    0x0147eea8 JavaThread "Thread-100" [_thread_blocked, id=203]
    0x0198e670 JavaThread "Agent" [_thread_blocked, id=202]
    0x0198e4a8 JavaThread "Thread-99" [_thread_blocked, id=201]
    0x006fbe90 JavaThread "Process-Scheduler-2" [_thread_blocked, id=200]
    0x0198e2e0 JavaThread "Process-Scheduler-1" [_thread_blocked, id=199]
    0x013be480 JavaThread "Process-Scheduler" [_thread_blocked, id=198]
    0x00b9e428 JavaThread "TopoNotificationRegistry" [_thread_blocked, id=190]
    0x0156dee0 JavaThread "Thread-96" [_thread_in_native, id=189]
    0x0128de28 JavaThread "Ajp13Processor[8009][2]" daemon [_thread_in_native, id=188]
    0x01426350 JavaThread "Ajp13Processor[8009][1]" daemon [_thread_in_native, id=187]
    0x014c5eb0 JavaThread "Ajp13Processor[8009][0]" daemon [_thread_in_native, id=186]
    0x01443c30 JavaThread "Ajp13Connector[8009]" daemon [_thread_in_native, id=185]
    0x0086e0a0 JavaThread "HostConfig[localhost]" daemon [_thread_blocked, id=184]
    0x019d3ec0 JavaThread "API-Thread-94" [_thread_blocked, id=182]
    0x00725be8 JavaThread "JspRuntimeContext[FTOSKREL2.0]" daemon [_thread_blocked, id=181]
    0x01e925c0 JavaThread "GenericSocketServerFE" [_thread_in_native, id=160]
    0x011e6118 JavaThread "MainSocketServerFE" [_thread_in_native, id=159]
    0x008861e0 JavaThread "SendToClient - localhost" [_thread_blocked, id=158]
    0x022757e0 JavaThread "StandardManager[]" daemon [_thread_blocked, id=149]
    0x01469ec0 JavaThread "FileStore" daemon [_thread_blocked, id=148]
    0x01fdb108 JavaThread "statuspoll-5" [_thread_blocked, id=146]
    0x00ccb048 JavaThread "statuspoll-4" [_thread_blocked, id=145]
    0x00a6f588 JavaThread "statuspoll-3" [_thread_blocked, id=144]
    0x00a6f3c0 JavaThread "statuspoll-2" [_thread_blocked, id=143]
    0x009c7938 JavaThread "statuspoll-1" [_thread_blocked, id=142]
    0x00e8ab90 JavaThread "statuspoll" [_thread_blocked, id=141]
    0x012cff88 JavaThread "datapoll-7" [_thread_blocked, id=140]
    0x01a45430 JavaThread "datapoll-6" [_thread_blocked, id=139]
    0x0128e688 JavaThread "datapoll-5" [_thread_blocked, id=138]
    0x0188bd18 JavaThread "datapoll-4" [_thread_blocked, id=137]
    0x00ec2da0 JavaThread "datapoll-3" [_thread_blocked, id=136]
    0x00ec2188 JavaThread "datapoll-2" [_thread_blocked, id=135]
    0x01678c58 JavaThread "datapoll-1" [_thread_blocked, id=134]
    0x018045b8 JavaThread "datapoll" [_thread_blocked, id=133]
    0x013d7a10 JavaThread "Thread-63" [_thread_blocked, id=132]
    0x0138f208 JavaThread "DataCollection-5" [_thread_blocked, id=129]
    0x00f298f0 JavaThread "DataCollection-4" [_thread_blocked, id=128]
    0x006c0788 JavaThread "DataCollection-3" [_thread_blocked, id=127]
    0x018f9f88 JavaThread "DataCollection-2" [_thread_blocked, id=126]
    0x00ec39b8 JavaThread "DataCollection-1" [_thread_blocked, id=125]
    0x0188c3f0 JavaThread "DataCollection" [_thread_blocked, id=124]
    0x00974710 JavaThread "RMI LeaseChecker" daemon [_thread_blocked, id=122]
    0x00e8ae88 JavaThread "Thread-44" [_thread_in_native, id=121]
    0x018fb150 JavaThread "TRAPINPUT" [_thread_blocked, id=120]
    0x00e74988 JavaThread "TRAPSTORE0" [_thread_in_native, id=119]
    0x0187f870 JavaThread "COMMONTRAPNOTIFIER" [_thread_blocked, id=118]
    0x01fde828 JavaThread "Thread-60" [_thread_blocked, id=117]
    0x00e85688 JavaThread "Thread-59" [_thread_blocked, id=116]
    0x01968220 JavaThread "Thread-58" [_thread_blocked, id=115]
    =>0x003018b0 JavaThread "Thread-57" [_thread_in_vm, id=114]
    0x003016e8 JavaThread "Thread-56" [_thread_blocked, id=113]
    0x01817ba8 JavaThread "Thread-55" [_thread_blocked, id=111]
    0x006dc7f8 JavaThread "ConfUpdater-1" [_thread_blocked, id=110]
    0x00332b70 JavaThread "ConfUpdater" [_thread_blocked, id=109]
    0x00039a08 JavaThread "DestroyJavaVM" [_thread_blocked, id=1]
    0x00dae9f0 JavaThread "RunJSPModule" [_thread_in_native, id=105]
    0x01745380 JavaThread "NMSSAServer" [_thread_blocked, id=104]
    0x0159fbd8 JavaThread "RMI TCP Accept-1098" daemon [_thread_in_native, id=103]
    0x0084ceb0 JavaThread "policy-1" [_thread_blocked, id=102]
    0x01344678 JavaThread "policy" [_thread_blocked, id=101]
    0x00d14268 JavaThread "Thread-41" daemon [_thread_blocked, id=99]
    0x009769b8 JavaThread "MSXMLProcessorThread" [_thread_blocked, id=98]
    0x00975e30 JavaThread "Thread-51" [_thread_blocked, id=96]
    0x006fa3e0 JavaThread "Thread-49" [_thread_blocked, id=94]
    0x01a47ad8 JavaThread "Thread-47" [_thread_in_native, id=91]
    0x007d0890 JavaThread "Thread-46" [_thread_blocked, id=90]
    0x01b40358 JavaThread "1-1" [_thread_blocked, id=89]
    0x0084d980 JavaThread "1" [_thread_blocked, id=88]
    0x01351528 JavaThread "SUMMainServerThread" [_thread_in_native, id=86]
    0x01647ed8 JavaThread "DataManagement-4" [_thread_blocked, id=85]
    0x01649b10 JavaThread "DataManagement-3" [_thread_blocked, id=84]
    0x00f08940 JavaThread "DataManagement-2" [_thread_blocked, id=83]
    0x00f08330 JavaThread "DataManagement-1" [_thread_blocked, id=82]
    0x00f08688 JavaThread "DataManagement" [_thread_blocked, id=81]
    0x00f09368 JavaThread "Thread-40" [_thread_blocked, id=80]
    0x00f09158 JavaThread "process reaper" daemon [_thread_in_native, id=79]
    0x00917ae0 JavaThread "/export/home/FTOSKREL2.0/jre/bin/rmiregistry 1099 " [_thread_in_native, id=78]
    0x01033850 JavaThread "BEModuleDispatcher-2" [_thread_blocked, id=44]
    0x00e2bc60 JavaThread "BEModuleDispatcher-1" [_thread_blocked, id=43]
    0x00a137f8 JavaThread "Thread-4" [_thread_in_native, id=42]
    0x00dbadb0 JavaThread "BEModuleDispatcher" [_thread_blocked, id=41]
    0x00c7cb40 JavaThread "KeepAliveMonitor" [_thread_blocked, id=40]
    0x00629e00 JavaThread "SchedulerForFailOver-2" [_thread_blocked, id=39]
    0x006299e8 JavaThread "SchedulerForFailOver-1" [_thread_blocked, id=38]
    0x00777250 JavaThread "main-15" [_thread_blocked, id=37]
    0x0063bf58 JavaThread "main-14" [_thread_blocked, id=36]
    0x00bbb068 JavaThread "main-13" [_thread_blocked, id=35]
    0x00bba5c8 JavaThread "main-12" [_thread_blocked, id=34]
    0x00bbb3c8 JavaThread "main-11" [_thread_blocked, id=33]
    0x008c3c90 JavaThread "main-10" [_thread_blocked, id=32]
    0x008c5e58 JavaThread "main-9" [_thread_blocked, id=31]
    0x0075bce8 JavaThread "main-8" [_thread_blocked, id=30]
    0x0075b0d0 JavaThread "main-7" [_thread_blocked, id=29]
    0x008e8d80 JavaThread "main-6" [_thread_blocked, id=28]
    0x007e3428 JavaThread "main-5" [_thread_blocked, id=27]
    0x00d770d8 JavaThread "main-4" [_thread_blocked, id=26]
    0x005e1298 JavaThread "main-3" [_thread_blocked, id=25]
    0x00a2d2b8 JavaThread "main-2" [_thread_blocked, id=24]
    0x00a15740 JavaThread "main-1" [_thread_blocked, id=23]
    0x00bbd6e0 JavaThread "SchedulerForFailOver" [_thread_blocked, id=22]
    0x009f1b00 JavaThread "main" [_thread_blocked, id=21]
    0x0085cab0 JavaThread "GC Daemon" daemon [_thread_blocked, id=20]
    0x00759628 JavaThread "RMI Reaper" [_thread_blocked, id=19]
    0x0062c510 JavaThread "Thread-3" [_thread_in_native, id=18]
    0x006aba20 JavaThread "Thread-2" [_thread_blocked, id=17]
    0x006716f8 JavaThread "RMI TCP Accept-16000" daemon [_thread_in_native, id=15]
    0x0068c1a0 JavaThread "RMI TCP Accept-0" daemon [_thread_in_native, id=14]
    0x0068b9a0 JavaThread "Timer-0" daemon [_thread_blocked, id=13]
    0x0016e618 JavaThread "CommunicatorServer" daemon [_thread_in_native, id=12]
    0x0014f5a8 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=11]
    0x0014dcf0 JavaThread "CompilerThread1" daemon [_thread_blocked, id=10]
    0x0014ce80 JavaThread "CompilerThread0" daemon [_thread_blocked, id=9]
    0x0014c010 JavaThread "AdapterThread" daemon [_thread_blocked, id=8]
    0x0014b208 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=7]
    0x0013e970 JavaThread "Finalizer" daemon [_thread_blocked, id=6]
    0x0013e430 JavaThread "Reference Handler" daemon [_thread_blocked, id=5]
    Other Threads:
    0x0013abd8 VMThread [id=4]
    0x006389a0 WatcherThread [id=16]
    VM state:not at safepoint (normal execution)
    VM Mutex/Monitor currently owned by a thread: ([mutex/lock_event])
    [0x00032b80/0x000393d8] CompiledIC_lock - owner thread: 0x003018b0
    Heap
    PSYoungGen total 524096K, used 3475K [0xd8c00000, 0xf8c00000, 0xf8c00000)
    eden space 523904K, 0% used [0xd8c00000,0xd8f64dc8,0xf8ba0000)
    from space 192K, 0% used [0xf8bd0000,0xf8bd0000,0xf8c00000)
    to space 192K, 0% used [0xf8ba0000,0xf8ba0000,0xf8bd0000)
    PSOldGen total 1048576K, used 41471K [0x98c00000, 0xd8c00000, 0xd8c00000)
    object space 1048576K, 3% used [0x98c00000,0x9b47fec8,0xd8c00000)
    PSPermGen total 32768K, used 31513K [0x94c00000, 0x96c00000, 0x98c00000)
    object space 32768K, 96% used [0x94c00000,0x96ac6598,0x96c00000)
    Dynamic libraries:
    0x00010000      /export/home/FTOSKREL2.0/jre/bin/java
    0xff3ec000      /lib/libthread.so.1
    0xff380000      /lib/libdl.so.1
    0xff200000      /lib/libc.so.1
    0xff360000      /platform/SUNW,Netra-240/lib/libc_psr.so.1
    0xfe800000      /export/home/FTOSKREL2.0/jre/lib/sparc/server/libjvm.so
    0xff320000      /lib/libsocket.so.1
    0xff350000      /usr/lib/libsched.so.1
    0xff1d0000      /usr/lib/libCrun.so.1
    0xff1b0000      /lib/libm.so.1
    0xff080000      /lib/libnsl.so.1
    0xfe700000      /lib/libm.so.2
    0xff170000      /lib/libscf.so.1
    0xff150000      /lib/libdoor.so.1
    0xff060000      /lib/libuutil.so.1
    0xfe7e0000      /lib/libgen.so.1
    0xfe6d0000      /lib/libmd.so.1
    0xfe6b0000      /platform/SUNW,Netra-240/lib/libmd_psr.so.1
    0xfe690000      /lib/libmp.so.2
    0xfe670000      /export/home/FTOSKREL2.0/jre/lib/sparc/native_threads/libhpi.so
    0xfe5f0000      /export/home/FTOSKREL2.0/jre/lib/sparc/libverify.so
    0xfe5a0000      /export/home/FTOSKREL2.0/jre/lib/sparc/libjava.so
    0xfe580000      /export/home/FTOSKREL2.0/jre/lib/sparc/libzip.so
    0xfe3c0000      /usr/lib/locale/sk_SK.ISO8859-2/sk_SK.ISO8859-2.so.3
    0xfe390000      /export/home/FTOSKREL2.0/jre/lib/sparc/libnet.so
    0xfe2e0000      /export/home/FTOSKREL2.0/jre/lib/sparc/libmanagement.so
    0x93f20000      /export/home/FTOSKREL2.0/jre/lib/sparc/libj2pkcs11.so
    0x93dc0000      /usr/lib/libpkcs11.so
    0x944a0000      /usr/lib/libcryptoutil.so.1
    0x93490000      /usr/lib/security/pkcs11_softtoken_extra.so
    0x93da0000      /export/home/FTOSKREL2.0/lib/libUniqueIDSO.so
    0x92880000      /export/home/FTOSKREL2.0/jre/lib/sparc/libawt.so
    0x92700000      /export/home/FTOSKREL2.0/jre/lib/sparc/libmlib_image.so
    0x93c60000      /export/home/FTOSKREL2.0/jre/lib/sparc/headless/libmawt.so
    0x93c40000      /export/home/FTOSKREL2.0/jre/lib/sparc/librmi.so
    VM Arguments:
    jvm_args: -Xmx1536m -Dcatalina.home=/export/home/FTOSKREL2.0/apache/tomcat -Dmysql.home=/export/home/FTOSKREL2.0/mysql -Dwebserver.port=9090 -Dresource_check=9090,8009,8005 -Dwebserver.rootdir=/export/home/FTOSKREL2.0/apache -Djava.rmi.server.codebase="file:////export/home/FTOSKREL2.0/classes/ file:////export/home/FTOSKREL2.0/classes/ManagementServer.jar file:////export/home/FTOSKREL2.0/classes/AdventNetCLI.jar file:////export/home/FTOSKREL2.0/classes/xmojo.jar file:////export/home/FTOSKREL2.0/classes/AdventNetSnmp.jar file:////export/home/FTOSKREL2.0/classes/SNMPDebugger.jar file:////export/home/FTOSKREL2.0/classes/AdventNetJmxAgent.jar file:////export/home/FTOSKREL2.0/classes/AdventNetARUtils.jar file:////export/home/FTOSKREL2.0/classes/AdventNetTL1Agent.jar file:////export/home/FTOSKREL2.0/classes/AdventNetSAS.jar file:////export/home/FTOSKREL2.0/classes/jta.jar file:////export/home/FTOSKREL2.0/appln_mon/classes/ApplnMonitorServer.jar" -Dcom.sun.management.jmxremote.port=16000 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.snmp.interface=NMST-1 -Dcom.sun.management.snmp.acl=false -Dcom.sun.management.snmp.port=16500
    java_command: com.adventnet.nms.startnms.NmsMainBE NMS_BE_PORT 2000 ROOT_DIR /export/home/FTOSKREL2.0
    Launcher Type: SUN_STANDARD
    Environment Variables:
    CLASSPATH=
    JAVA_COMPILER=NONE
    PATH=/usr/sbin:/usr/bin:/usr/local/bin/:/usr/local/bin/
    LD_LIBRARY_PATH=/export/home/FTOSKREL2.0/jre/lib/sparc/server:/export/home/FTOSKREL2.0/jre/lib/sparc:/export/home/FTOSKREL2.0/jre/../lib/sparc::/export/home/FTOSKREL2.0/lib:/export/home/FTOSKREL2.0/apache/lib
    SHELL=/sbin/sh
    Signal Handlers:
    SIGSEGV: [libjvm.so+0x6ff5b8], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
    SIGBUS: [libjvm.so+0x6ff5b8], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
    SIGFPE: [libjvm.so+0x27299c], sa_mask[0]=0xffbffeff, sa_flags=0x0000000c
    SIGPIPE: [libjvm.so+0x27299c], sa_mask[0]=0xffbffeff, sa_flags=0x0000000c
    SIGILL: [libjvm.so+0x27299c], sa_mask[0]=0xffbffeff, sa_flags=0x0000000c
    SIGUSR1: SIG_DFL, sa_mask[0]=0x00000000, sa_flags=0x00000000
    SIGUSR2: SIG_DFL, sa_mask[0]=0x00000000, sa_flags=0x00000000
    SIGHUP: SIG_IGN, sa_mask[0]=0x00000000, sa_flags=0x00000000
    SIGINT: [libjvm.so+0x67191c], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
    SIGQUIT: [libjvm.so+0x67191c], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
    SIGTERM: [libjvm.so+0x67191c], sa_mask[0]=0xffbffeff, sa_flags=0x00000004
    --------------- S Y S T E M ---------------
    OS: Solaris 10 8/07 s10s_u4wos_12b SPARC
    Copyright 2007 Sun Microsystems, Inc. All Rights Reserved.
    Use is subject to license terms.
    Assembled 16 August 2007
    uname:SunOS 5.10 Generic_120011-14 sun4u (T2 libthread)
    rlimit: STACK 8192k, CORE infinity, NOFILE 65536, AS infinity
    load average:0,30 0,30 0,29
    CPU:total 2 has_v8, has_v9, has_vis1, has_vis2, is_ultra3
    Memory: 8k page, physical 4194304k(136568k free)
    vm_info: Java HotSpot(TM) Server VM (1.5.0_08-b03) for solaris-sparc, built on Jun 28 2006 01:22:05 by unknown with unknown Workshop:0x550

    it works well now . thanks
    "Bernie Wong" <[email protected]> wrote:
    Try this. I was helping a friend who had the same error id/internal error
    on
    WLS 6.1 SP2, 1.3.1_01 on W2K. He was consistently getting the Error ID:
    4349254E560E43505000F4 five minutes into testing his appl.
    Set -XX:MaxPermSize=128m.
    The problem disappeared.
    Please let me know if that helped you.
    "shang zhengjun" <[email protected]> wrote in message
    news:3cfdab48$[email protected]..
    I got following error after hours' running of weblogic:
    # HotSpot Virtual Machine Error, Internal Error
    # Please report this error at
    # http://java.sun.com/cgi-bin/bugreport.cgi
    # Error ID: 4349254E560E43505000F4
    # Problematic Thread: prio=1 tid=0x808e1d8 nid=0x29db runnable
    my sever environment
    OS: Redhat6.2(Kernel 2.2.14-5.0 on an i686)
    JDK: java version "1.3.1_01"
    Java(TM) 2 Runtime Environment, Standard Edition (build 1.3.1_01)
    Java HotSpot(TM) Client VM (build 1.3.1_01, mixed mode)
    WLS: weblogic6.1 sp2
    could you help me? very urgent. thanks.

  • An old question about the down of mshttpd

    The mshttpd is abnormally down for many times a day.
    The warning messages in the default log are:
    "[07/Jun/2005:14:56:58 +0800] mail stored[854]: General Error: function=getserverhello|port=80|error=failed to connect
    [07/Jun/2005:14:56:58 +0800] mail stored[854]: General Warning: alarmid=serverresponse|instance=http|time=07/Jun/2005:14:56:58 +0800|value=10|low=0|high=10|threshold(over)=10|count over threshold=1|warning sent=0"
    Would an increase of this threshold help? Where to set this threshold?
    Would it be possible to be caused by spam which sends to the server at a high rate during a period or by malicious invaders?
    I installed Solaris patch recently. It seems at lease having worsened the situation.
    Our Solaris version:
    Kernel version: SunOS 5.8 Generic 117350-25 May 2005
    It is iMS 5.2, no hotfix applied yet.
    Thanks.

    When you say, "mshttpd is abnormally down", do you mean that infact, it's not running? crashed?
    If so, then you should have downloaded and applied patch 2 months ago. There were literally hundreds of fixes for you, there.
    You don't really state much of what the problem is. If your mshttpd is actually dumping core. then you need to apply patch2, first. If that doesn't fix it, then we can look further.
    If it's not actually going down, and your problem is only the error messages, please let us know. There are several reasons why you might get these.

  • SMTP Service crashes when i enable reserve lookup?

    I have got NMS 4.15 running on linux. When i enable reverse lookup my SMTP services starts crashing. Can anybody tell me what is the solution to this?

    I'm not an NMS guru by any means.
    First, 4.15 is older, get 4.17, at least the SMTP daemon.
    Second, get off of NMS ASAP. :) Seriously, NMS has problems and the sooner you migrate to iMS the happier you will be. I realize that iMS does not run on Linux right now. I suspect that iMS 6 will be supported on Linux.
    Why do you want to turn on reverse lookup? Sure you'll get some nice name in your headers instead of only IP address but your performance will also suffer.
    -Chad-

  • Turning off routed mail with NMS 4.15

    I found an iPlanet Knowledge Base
    Article ID: 7359, that addressed my issue, however the solution ended up blocking EVERYONE from sending mail to my domain. Is there a syntax error in the solution?
    Here is the line that I added to my antirelay.conf file:
    delivery:^ ?[^%][email protected]
    Originally I had the following:
    delivery:*@*abc.com but this allowed the following routed mail to be delivered:
    user2%[email protected]
    Thanks for your help,
    Alan...

    Hi,
    We have experienced this problem (NMS 4.15p3 on HP-UX).
    The problem is with the SMTP Client component of Messager Express (The
    Webmail component).
    Messenger Express doesn't support Extended SMTP correctly and doesn't
    fall back to SMTP correctly when talking to MTA's which don't support ESMTP.
    We raised this with iPlanet Support, they have acknowledged the problem but
    are not offering a solution.
    Note, this is only a problem with the Webmail component (MSHTTPD) of NMS
    4.15.
    The MTA component (SMTPD) doesn't have any problems with ESMTP/SMTP fall
    back.
    In our case, the solution was to place an intermediate MTA (NMS 4.15)
    between the boxes running MSHTTPD and the outside world. (A expensive brute
    force solution with some very odd configuration, but it solved the problem
    for our customer)
    Cheers,
    Barrie Hall
    Senior Solution Architect,
    Hewlett-Packard Consulting
    [email protected]
    [email protected] (home)
    "Eulogio Robles P." <[email protected]> wrote in message
    news:9jl6v7$[email protected]..
    We are using NMS 4.15 SP4, and we have found several cases where theserver
    does not deliver messages to remote sites. We have found that in mostcases,
    the remote rejecting servers are Sendmail boxes, and they get errors like
    these (on the remote server) :
    Jul 24 20:35:39 mail-gw sendmail[4758]: NOQUEUE: my.netscape.server.com
    [xx.xx.xx.xx] did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
    It seems that our server is starting its SMTP sessions with a HELO command
    instead of using EHLO and it is not accepted by some sendmails. Is there a
    way to make NMS to use EHLO? It would seem easy, but there is nothing inthe
    manuals about this.
    Any hint will be appreciated, this is a urgent matter.
    regards,
    E. Robles
    Metropolis Intercom

  • NCS web interface crashed

    Hi,
    I was adding a map in NCS when the web interface crashed. I added 20 so far w/o issues. I refreshed the page and now i cannot access it through the web gui.
    I can access it through ssh and I i did a sh application status NCS. this is what i noticed: NMS Server is stopped
    I did:
    ncs stop
    ncs start
    this is the output for sh application status NCS
    Health Monitor is running, with an error.
    failed to start NCS on startup Health Monitor
    Reporting Server is running
    Ftp Server is running
    Database server is running
    Tftp Server is running
    Matlab Server is running
    NMS Server is stopped.
    SAM Daemon is running ...
    DA Daemon is running ...
    Syslog Daemon is running ...
    status
    Any ideas?
    Regards,
    Eugen

    And root access also works, showing that IP address is ok
    Prime/Admin# root_enable
    Password :
    Password Again :
    Root patch enabled
    Prime/Admin# root
    Enter root patch password :
    Starting root bash shell ...
    ade # ifconfig
    eth0      Link encap:Ethernet  HWaddr 00:50:56:A5:63:46
              inet addr:172.16.220.150  Bcast:172.16.220.255  Mask:255.255.255.0
              inet6 addr: fe80::250:56ff:fea5:6346/64 Scope:Link
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:5781 errors:0 dropped:0 overruns:0 frame:0
              TX packets:3335 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000
              RX bytes:6312015 (6.0 MiB)  TX bytes:586194 (572.4 KiB)
    lo        Link encap:Local Loopback
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:16436  Metric:1
              RX packets:491842 errors:0 dropped:0 overruns:0 frame:0
              TX packets:491842 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0
              RX bytes:85107900 (81.1 MiB)  TX bytes:85107900 (81.1 MiB)

  • Problem with threads, program always crash

    new to threads, may be doing something COMPLETELY wrong. When I run the program I get a couple of NullPointerExceptions in Thread-0 and Thread-1. I'm confused because it screws up when I call size() for arrayList, and in the API size doesn't throw anything.
    public class ProducerConsumerRunner
       public static void main(String args[])
          Queue q = new Queue(QUEUE_MAX_SIZE);
          ProducerRunnable producer = new ProducerRunnable(q, ITERATIONS);
          ConsumerRunnable consumer = new ConsumerRunnable(q, ITERATIONS);
          //works good up to here
          Thread t1 = new Thread(producer);
          Thread t2 = new Thread(consumer);
          t1.start();
          t2.start();
       private static int ITERATIONS = 50;
       private static int QUEUE_MAX_SIZE = 25;
    import java.util.ArrayList;
    import java.util.concurrent.locks.ReentrantLock;
    public class Queue {
         public Queue(int maxSize)
              list = new ReentrantLock();
              underLimit = list.newCondition();
              MAX_SIZE = maxSize;
         public void add(String line)
              list.lock();
              try{
                           System.out.println("add method of Queue");
                   while(record.size() >= MAX_SIZE){//things get screwed up when this condition is evaluated
                        //size method is crashing the program
                        System.out.println("2");
                        underLimit.await();
                        System.out.println("3");
                   record.add(line);
              }catch(java.lang.InterruptedException e){
                   System.out.println("await interupted: "+e.getMessage());
              }finally{
                   list.unlock();
         public void remove(int line)
              list.lock();
              record.remove(line);
              list.unlock();
         public  ArrayList<String> record;
         private final ReentrantLock list;
         private final java.util.concurrent.locks.Condition underLimit;
         private final int MAX_SIZE;
    import java.util.Date;
    public class ProducerRunnable implements Runnable{
         public ProducerRunnable(Queue q, int itterations)
              this.q = q;
              ITTERATIONS = itterations;
         public void run()
              String date;
              for(int i = 0; i<ITTERATIONS; i++)
                   date = new Date().toString();
                   q.add(date);//this is where it screws up
                   System.out.println(date+" added");
                   try{
                   Thread.sleep(100);
                   }catch(java.lang.InterruptedException e){
                        System.out.println("ProduccerRunnable's sleep was interupted");
         private final Queue q;
         private final int ITTERATIONS;
    public class ConsumerRunnable implements Runnable{
         public ConsumerRunnable(Queue q, int itterations)
              this.q = q;
              ITTERATIONS = itterations;
         public void run()
              //Queue q = new Queue();
              int length;
              for(int i = 0; i<ITTERATIONS; i++)
                   length = q.record.size();//things are getting screwed up here
                   while(q.record.get(length) == null)
                        length--;
                   System.out.println((String)q.record.get(length));
                   q.remove(length);
                   try{
                   Thread.sleep(100);
                   }catch(java.lang.InterruptedException e){
                        System.out.println("ConsumerRunnable's sleep was interupted");
         private final Queue q;
         private final int ITTERATIONS;
    }

    question:
    this works right
         public void remove()
              list.lock();
              int line = 0;
              try{
                   *while(record.size() < 1)*
                        range.await();
                   record.remove(line);
                   range.signalAll();
              }catch(java.lang.InterruptedException e){
                   System.out.println("await interupted: "+e.getMessage());
              }finally{
                   list.unlock();
         }this is deadlock
    *int list = 0;*
    *while((list = record.size)<1) was screwing things up because of the assignment*record is ArrayList of strings. when better to use Vector instead of ArrayList? i notice no differnce and i use threads
    initially I thought record.size was being evaluated and before could be assigned to list, time slice ran out. this could not be case because I use ReentrantLock (list) to lock it.
    Edited by: bean-planet on Apr 1, 2009 4:31 PM

  • Iphoto crashing after using mini-dvi to video adapter

    Hi, IPhoto on my Macbook is crashing. I can open it, then as soon as I scroll down it locks up and I have to force quit.
    This started happening right after I used a Mini-DVI to Video Adapter cable to hook my macbook up to my TV. The adapter/s-video connection worked and I was able to see the video on the tv. But iphoto immediately locked up the computer when I went to slide show and now it locks every time I open it.
    Any ideas?
    Thank you:)
    Dorothy

    It means that the issue resides in your existing Library.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    Regards
    TD

  • Help my safari doesnt open and gives me a crash report

    help my safari doesn't open and gives me a crash report ever since i downloaded a file from the internet. I have a macbook air (early 2014) with running os x yosemite version 10.10.1

    There is no need to download anything to solve this problem.
    You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
    Back up all data before making any changes.
    Besides the files listed in the linked support article, you may also need to remove this file in the same way:
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  • How do I install all my old programs and data from an old system folder after I have reinstalled the same OSX system after a crash?

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    Message was edited by: peggy toole

  • Crashes and Lock-ups

    I have been experiencing crashes and lock-ups in Premiere CS4.
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    You posted near the end of a similar thread in the CS5 forum.  I branched your post into a new topic and moved it here to this forum.  My post #1 was a request to be more careful where you post.
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  • Pavilion Elite e9180f freezes, crashes, BSOD

    I am one of the many unhappy customers who bought this piece of junk (Pavilion Elite e9180f) and waited too long to return it because in my naivete, I thought it was some kind of simple software issue.  Nope!  It's definitely something wrong with the hardware, because the freezes and crashes have been happening since day 1, right when I took the thing out of the box.
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    Like everyone else, the freezes and crashes happen either one of two ways:
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    P.S.  I have contacted HP on many occasions about this, literally stayed on the phone for hours with "customer support" (according to one HP rep, 80% of their customer service reps are based outside of the United States...good luck getting any "technical" help from them) to no avail.  I did talk to one nice tech support guy in Canada who said "it sounds like your unit has a bad processor", so he had HP send me a box to ship my unit to their repair center so they can replace the processor.  However, I have also had HP reps tell me it could be anything from the memory to the hard drive.  Multiple HP reps claimed to me that they have "received no complaints" about this system.  One guy told me he "thought he got an email last week" regarding "something" about the system, but couldn't remember what it was and he put me on hold while he searched for the email.  He never found it.  What a joke.
    EDIT:  Just to clarify, the crashing issue has been happening since day one, but initially I thought it was an issue with Vista.  I had never owned or used Vista before, so I thought maybe Vista was just unstable.  Nope.  I know several people who own Vista and have never experienced these issues.  I have downloaded every update from Microsoft/Windows Update.  I have upgraded to Vista SP2 with all the latest drivers and software for all of my hardware.  No luck.  It is definitely a hardware issue.  Thank god HP's warranty is good for 1 year (I bought my Elite in July).
    Message Edited by Doonyman on 09-24-2009 02:58 AM

    Unfortunately I have to add my disastrous encounter with HP's E9180F a true lemon HP is selling. I must take some responsibility for not carefully researching this model before I purchased, but I trusted the HP name and got stung- big time.
    The scoundrel  :
    HP and its Pavilion Elite e9180f
    Windows 7 64bit
    motherboard - Pegatron  Truckee ver 1.03
    BIOS ver  5.22Intel Core i7 920 @ 2.67GHz
    Memory 9206 MB Ram   
    As so many others have reported my HP E9180f started locking up and going to BSOD right out of the box. My first freeze-up came when I was doing the Windows update process. At first I didn't think much about it but I started getting random freezes a couple time a day. At that point I went online to see if others had experienced the same problem and perhaps had a fix. What I found was very troubling;  I found extensive documentation describing my exact problems and what was really horrifying was the reports of how ridiculous HP's help services were treating people with the problem. At first I didn't totally believe what I was reading on HP's own customer forum; I do now.
    ·         I've went through the total recovery process three times now, HP techs have spent hours remotely running my computer, (yes it did lock up on them to)
    ·         I had to upgraded the BIOS. (HP tech tried, said he had, but he hadn't)
    ·         I was directed to clear the BIOS (luckily for me I had the tools
    ·         Updated all drivers again and again.
    ·         Next I was asked to remove the video card, memory, and motherboard power cable and reseat them. I declined because I didn't want to give HP any reason to void my HP 2 year House Call Care Pack which covers this unit. When I invited HP to send a service tech out to perform these tasks, they said that house call only covers part replacement, we weren't replacing a part. I couldn't believe what I was told. Are you feeling my frustration?  
    Keep in mind that each time HP requests that I make changes, they then ask me to test the system, which I did and each time with the same result, BSOD
    I'm heading into my fifth week of working with HP to fix this problem. and I still haven't even been able to get my case moved up to a senior case manager, what a joke HP's help process is.
     One conversation I loved was;
    HP tech: "I'll have a senior case manager call you within 24 hours."
    Skeptical me: "What should I do if I don't get a call?"
    Silence, no response.
    Me again: "What should I do if I don't get a call?"
    HP tech: "That's an impossibility."
    Guess what? The impossibility became reality (I bet you guessed) .
    HP's last stall tactic was to have me fax them my proof of purchase and invoice and call back in 24 hours. Where have I heard that before? Apparently nothing can go forward until they receive it. So I faxed them the stuff within 10 minutes, and when I called back 24 hours later, guess what, you're right it wasn't on their system yet. I asked couldn't I be escalated to a senior case manager  (it's apparent that only a senior case manager can do anything). "No," was the tech's reply, "call back again later".
    Please if anyone out there knows the secrete to getting a senior case manager, or an HP tech support number here in the U.S. so I can get this thing fixed I'd love to know it.
    Fast becoming HP never again.      

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