No batch number appears while saving delivery

hi all,
While creating delivery,system is throwing a message
"cannot add row without selection of batch number" and
there is no batch no in the available batch for auto selection.
Our client is unable to create delivery and subsequently
do AR invoice.
Additional Info:-
Items in the delivery is already batch activated- Batch ,On Release only.
Batch was also activated in general settings of Administration module.
System was not asking us to enter  batch number anywhere in the production cycle.
Expecting your esteemed reply.
Jeyakanthan

Jeyakanthan,
I believe you have Batch management set in the Item Master but it is on Realase only.
You can create Batch numbers for already received items. See help file extract below
In addition, you can enter batches for the received items if you did not do so while generating marketing and stock entry documents. However, this is only possible if your company allows the receipt of items to stock without a batch number.
To use this function, choose Inventory > Item Management > Batches > Batch Management.
In Operation..Select Complete – to create batches for the received items
Enter a range of item codes, for which you want to create or update batches.
Click Ok and create the necessary batches
Let me know
Suda

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