No icon for solution center

hp 6300

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Looking for Solution Center software for my Office Jet Pro 8600 All-in-One

I have installed the Drivers and Full Feature Software in order to get Solution Center, so that I could scan multiple photos into individual files. It still does not appear as installed. I have an HP DV6-73680L laptop running Windows 8.1.
FYI, I loaded the software from the link below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&dlc=en&lc=en...

Maria,
Just checked again...
I do not know whether this will make a difference - I did find this:
HP Officejet Pro 8600 N911a Firmware
Note the description at the bottom of the page regarding the scanning feature. It is unlikely that the exact feature you seek is included. There are times that the description is somewhat lacking in detail.
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Kind Regards,
Dragon-Fur

No icon in title bar for notification center

I have no icon for Notification Center in my title bar. System prefs seem to show NC is operational, but no icon...

Read http://www.gizmodo.com.au/2012/07/the-os-x-mountain-lion-survival-guide/
It may answer your question. NC in Mountain Lion is a bit inconsistent. Hopefully fixes coming soon.

HP Solution Center doesn't work after upgrade from Vista to Win7 64b

Two problems. 1) Upgraded Dell 1737 Notebook from Vista Home Premium to Windows 7 64b. HP Solution Center no longer works. Have HP Officejet Pro 8500 A909a printer hardwired into router. Downloaded new printer drivers, still cannot print. 2) Cannot get Solution Center to execute. Message says can't find "SolutionCenter.msi". No Win7 upgrade for Solution Center on HP site.

Hello ReallyFreeBob,
Lets first try Uninstalling the existing printer software using the listed steps..
Press the keys Win + R, a RUN box would open. Type in the command %TEMP% in the box and hit OK button.
A temp folder would open, locate for the folder name begning with 7z..... , open it , then do the following ..
Locate for folder "UTILS" and double click to open it. Locate for folder "CCC" and double click to open it. Locate for file Uninstall_L3.bat and double click to Run it. Follow the onscreen instructions
After the uninstallation is done you may have to restart the PC.
Then download and run the HP Printer Install Wizard from www.hp.com/go/tools
Regards,
Jabzi
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Binocular search for Cost Center is not returning any data

Hi Gurus,
When clicking on the SRM-Shooping Cart-Cost Assignment- Account Assignment Overview- Cost center Binocular search icon, it is not returning any data. However, when drilling down in the Account Assignment Overview, you will see another Binocular search icon for Cost Center which is working fine.
Any idea of how you troubleshoot it.
Thanks in advace for your help.
HA

Not sure about the cost assignment drill down, but after we applied SP13 to SRM server 550 the binoculars for cost center stopped working. the following note corrected this.
Note 1259735 - Search help of generic account does not work
If it has never worked, then probably need to setup a RFC dialog user for the F4 search help, Multiple threads on here around the dialog user for F4 with details on configuration and use.
JF

T440S corrupted after solution center update, no start menu

My T440S has corrupt files and various problems which all seem to have started (maybe) with an update of lenovo solution center. I have Windows 8.1, model number 20AQ-CTO1WW. Problems: - Windows "start" menu does nothing when clicked. - Trying to start solution center gets error "this application requires a version of adobe air which cannot be found". - Trying to update or reinstall adobe air gets the same error shown above. - Trying to uninstall adobe air gets the same error shown above. - I cannot start Norton Internet Security UI. I tried to return to a system repair point before this all started, and the return seemed to work, except the problems are all still there. I tried to reinstall solution center, downloaded version 2.4.003, the down load page says T440S is supported. However when I try to install it I get the error "this version of lenovo solution center program can only be installed on select lenovo computers. this setup cannot continue." I cannot find a download of 2.4.002 on the lenovo site. I cannot start the UI for solution center, I get the adobe air error. I ran sfc /scannow and got the "Windows Resource Protection found corrupt files but was unable to fix some of them." I see several file in the log that need to be replaced but I don't know how to replace them. I don't have win 8.1 installation media. And when I try to create recovery media from the recovery partition I get an error that files are missing (or something like that, sorry, failed to capture exact error). Soo...suggestions welcome! I am not positive it all started with the solution center update but that is my best guess. Thanks!
Solved!
Go to Solution.

Just to wrap this up, I have my system working again. Whether it actually occurred during the solution center update or not I cannot be sure, but whatever caused it, the repeated error seen afterwards was "The application was unable to start correctly (0xc0000142)", appearing in a dialog box, for many applications (when I tried to get the start menu, when I tried to start some applications (but not others), when I tried to install anything new. The steps that finally cleared things up were:
- ran "sfc /scannow" in an administrative prompt. sfc found errors but could not repair them.
- Ran chkdsk, some disk errors were found and fixed.
- ran "sfc /scannow" in an administrative prompt again, same errors still there, could not be repaired.
- ran "Dism /Online /Cleanup-Image /ScanHealth" in an administrative prompt., it found errors and said they were repairable.
- ran "Dism /Online /Cleanup-Image /RestoreHealth" in an administrative prompt., it said it was able to repair the windows image. However, the problems still occurred.
- ran "sfc /scannow" in an administrative prompt again, and this time, it was able to repair the corrupted files. And after that, all working again.
Here is info on microsoft system file checker tool: http://support.microsoft.com/kb/929833
Here is an article on using DISM to repair a windows image: http://technet.microsoft.com/en-us/library/hh824869.aspx

Adobe Flash security exposure in HP Solution Center Digital Imaging code

I have an HP Officejet 4500 with the HP Solution Center installed.
Windows XP.
My security software identifies "Adobe Flash Player Multiple Vulnerabilities" embedded in the HP Digital Imaging product.
The versions and locations are:
Adobe Flash 10.0 r2
C:\Program Files\HP\Digital Imaging\{7E0E61CC-1C99-429D-BEA7-C4DD5B898D2A}\setup\hwsetupwizard\setup_guide.exe
Adobe Flash 9.0 r115
C:\Program Files\HP\Digital Imaging\Help\player\FlashPla.exe
Apparently the Digital Imaging products uses these for help and setup functions. They were likely installed initially but I can't find any way to update them. I have tried all update functions available for the Solution Center.
Adobe Flash player is at version 11 as the standalone product on my machine, so this is not the issue.
The vulnerabilities are real
http://www.securelist.com/en/advisories/43267/?function=advisories&VN=43267
http://www.securelist.com/en/advisories/41917/?function=advisories&VN=41917
How do I get these Flash product versions updated? I am assuming if I delete the files the help and setup functions won't work.
Thanks

Alright, well.Ltaff, first of all, to let you know Solution Center does not need a different version of Adobe Flash Player. AFP is merely a conduit that puts together the coding for Solution Center so that it can function, and if AFP is not up to date then it can cause problems.
If you have the most recent version, then those security issues have already been resolved through subsequent releases. Now, what it sounds like is that your security software is falsely detecting issues in the program or AFP was not correctly configured.
As a starting step, why don't we uninstall both the printer and Flash Player and reinstall them.
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer. You will need to search for the correct model number of the 4500 you have (either G510a/g/n or G509a/g/n):
www.hp.com/go/support
Then uninstall AFP from Programs and Features and install it from the download :
http://get.adobe.com/flashplayer/?fpchrome
Install that and let me know the result!
Have a great day!

Deskjet 990cxi - where can I download Solution Center software

Seems odd that this is so hard to find!!!!

TEDUinManila wrote:
For Deskjet 990cxi Solution Center, go to this website and
chose to click what you want.
http://h10025.www1.hp.com/ewfrf/wc/product?cc=au&dlc=en&product=60098&lc=en&jumpid=reg_R1002_AUEN
Let me know if I have help you,or let me know if there
is anything else I can help you with.
Best Regards,
TEDUinManila
1/8/2011
I do not see any options for Solution Center at the link above for XP, Vista or Windows 7.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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How can I set a default save file for scans using the Solution Center?

Using Windows 7 - 64 bit. HP Photosmart Premuim C-309a All-In-One Printer.
Because of a Windows crash, I had to install a new drive and reload Windows. I also reloaded other software like the HP Solution Center & Drivers. My problem is that I can't find how to set a default folder for my scans. This is NOT mentioned in the user manual but it was originally accomplished by HP Tech Support when the printer was new. Can anyone relate how to set default folders for my scans?
Thanks.
Tango
This question was solved.
View Solution.

Here is a document on how to scan through Windows 7.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03476857
Click either solution center or the icon of the printer on your desktop. Here select "Scanner Actions" (or the analogous selection). When the window pops up from the HP software it should provide you with options for file type (.tiff, .pdf, .jpg) as well as resolution and media size. Here on this page there is also an option for you to go to the advanced options. Using this you can alter the default safe folder.
Let me know if that helps you out!

HP Solutions Center doesn't work for my C7280

I have a C7280 All In One and just got a new PC running Windows 7 (32 bit). Now when I try to run the Solutions Center to scan a picture it says that I don't have the SW installed so I went to the site and downloaded the entire SW suite for my printer and I still get the sam error message when I click on the icon on my desktop. I have tried to use the Help function on the Start/Program/HP menu and that doesn't help either. Do I have to uninstall and reinstall the entire SW suite to get it to run or what? Please help. Thanks

Hello gpdiiiwv,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
I see that you are having an issue with installing and running the HP full feature software.
I suggest that you do a complete uninstall of the software and drivers. Please remove the usb cable from the computer and the printer.
If you are using a Firewall or anti virus protection, please disable before going to the following link and downloading.
Here is the link for the HP Photosmart Full Feature Software and Drivers. This is specifically for Windows 7 32 bit.
Please save the file to your desktop so that it creates its own icon. Double click on the icon and follow the instructions. Please do not connect any cable to the printer or computer until the installation prompts you to do so.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Solutions Center for my Windows 7 64-bit Home Premium PC?

Hello Everyone,
I was able to succesffuly install my HP 1400 series all-in-one printer with my Windows 7 64-bit Home Premium PC.
However, I can not operate the scanning function or configure scanning features of the printer, since I do not have the HP Solution Center software installled on my Windows 7Home Premum PC.
That is the HP support link for me to download tand install the HP Solution Center
on my Windows 7 Home Premum PC?
Thank you.
Best Regards,
-Warren-
This question was solved.
View Solution.

Hi Warren,
I assume you simply plugged the printer without preinstalling any software. Please correct me otherwise.
Please remove the existing device as following:
Unplug the USB from the back of the printer.
Enter Control Panel > Devices and printers
Right click any 1400 printer icon, then click Remove Device.
If there are several icons of your printer, repeat the same for any of them.
Reboot your PC.
Enter Control Panel > Devices and Printers.
Left click once any presented printer (e.g. Fax), then click Print Server Properties on the Top bar.
Click the Driver tab.
If there is any 1400 listed, select it and click Remove.
Select to remove the 2nd option. Remove printer driver and printer driver Package.
Download and install the Full Feature Software for your printer (HP PSC 1400 Series) below:
*Make sure not to connect the USB till prompted to do so during the install.
http://ftp.hp.com/pub/softlib/software11/COL30219/al-75052-1/AIO_CDB_NonNet_Full_Win_WW_130_141.exe
Regards,
Shlomi
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HP solutions center stopped working for photosmart d110a

After using HP Solution Center (HPSC) for scanning on my D110a via wireless connection to my Win8 laptop (all current win8 updates installed) for many months it just stopped working. The printer is recognized in HPSC but after selecting the Scan Picture button it times out with error "The scan cannot be performed because another computer is using the networked device." The extended error informations is 8, 0, [(18, -2147467259)]. I have downloaded, uninstalled and reinstalled HPSC three times and rebooted the pc and the printer each time to try and fix the problem without success. I can see the printer in the Windows Control Panel and can print to it from all networked computers in the house, just no scanning.

Hello again DocRocks,
I have a few other suggestions that we can try.
This may take some time to get all the ducks in a row but I think it may prove to be successful for us.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Once the printer is connected to the wall outlet, please do a proper shut down with the use of the on/off button. This will do a semi power reset on the printer .
I am going to give you a link for Uninstalling the Printer Software. Do a complete uninstall of the software and drivers and once it is complete, please restart the computer.
When the computer is back on, disable any firewalls or anti virus protection. We don't want anything getting in the way when we do the new installation.
The next link i have for you is the HP Photosmart Full Feature Software and Drivers. Save this file to the Desktop of the computer so that it creates its own icon. This will make it easy to find when the download is complete.
While the download is taking place, we are going to move over to the printer. On the front panel of the printer use the right arrow key and go to the Setup Icon. Once in the Setup menu, use the right arrow key and go to the Wireless option and press OK. Scroll through the Wireless options until you see Restore Network Defaults. Once the defaults have been reset we are then going to run through the Wireless Setup Wizard.
The Wizard will get the printer back on to the network and you will be prompted for a user name and password.
Back on the computer the download should be complete and you can now double click on the new icon. Follow the installation instructions. You will be given connectivity options and when you choose wireless, you will be asked to type in the IP address that can now be found on the printer.
This should take care of the issues that you have been experiencing.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks again for your time.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Solution Center for 2 printers on Windows 7 64bit

I have an HP Windows7 professional 64 bit laptop with a hp photosmart c309g and a Photosmart 7520 e all in one for wireless printers on our home network. the c309g shows up in the HP Solution Center, but the 7520 does not, so we are unable to set up printer shortcuts for easier print or items as either one - sided or two-sided and for changing between regular letter printing to photos.
Is the 7520 able to be added to the HP Solution Center? How? Will we be able to have both in the Solution Center?

Hi,
Have you installed its software and drivers yet ? If yes
Click Start > All Programs > HP > HP [your printer]
Properly installation you will have its icon on desktop.
Regards.
BH
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HP solution center for window vista 32 bit and HP 6210

need to download Solution Center for HP office jet 6210 and Windows vista 32 bit. Any help would be appreciated.

Hi mary1929,
HP Solution Center is the main software program that you use to control and maintain HP printers that use version 13 and 14 software. Your printer uses a version of software that came before version 13 and 14. I believe you have something called HP Director. HP introduced HP Solution Center to replace HP Director in 2004.
I did find a document that says you may be able to install software for Vista that includes Solution Center. Please take a look at the information in this document; HP Director and Windows Vista Compatibility. If you recently upgraded to Windows Vista, you will not be able to use HP Director. However, you might be able to upgrade to HP Solution Center in its place.
This might be the software you need; File name: AIO_CDB_Full_Non-Network_enu_NB.exe
I hope this helps. If this does resolve the issue please let me know, if you have any additional questions, don't hesitate to ask.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My HP J5780 printer program does not bring up the desktop icon for faxing. The HP Solution Ctr fails

As stated above, the icon that use to come up on the desktop when you clicked the HP Solution Center (use to be able to scan/fax/etc. by clicking the selected item on the icon) does not come up. Instead I get the following error message when I click on the HP Solution Center: Parsing error in file C:/Program Files (x86)/hp/Digital Imaging/bin/hpqscloc/1033.xml
The printer will fax using the panel on the printer. Everything was working ok prior to replacing the printer with HP8500A Plus. At which time I deleted all files and programs associated with the J5780 printer and installed the software for the 8500A printer. I was not satisfied with the 8500A, so I removed the software for the 8500A from the computer and then restored my computer to a prior date when the J5780 was installed and working ok. Another problem that I have with the J5780 printer follows: Prior to having a WIN7 computer, the printer would print on both sides of the paper. Since installing the WIN7 computer, it will not print on both sides. I have discussed this problem with HP in the past but still do not have a fix for this problem. If anyone can help me on these two problems, I would really appreciate it.
Does anyone have the Starter CD for WIN7 systems for the HP Officejet J5780. If so, could you make a copy for me and I will pay you for it.
Thanks for your consideration and efforts.

Hi @lebowich
It sounds like there is something on the computer blocking the installation. Please complete the following steps and let me know the outcome;
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /unregister, and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /regserver, and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Perform a clean boot >  How to perform a clean boot in Windows
Download the following  SP40669 File Download - if this does not download and or install please proceed to the next step.
Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
Image source
Download and run the HP Printer Install Wizard for Windows
I look forward to hearing from you and hope my recommendations are helpful
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

No icon for solution center

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