No internet connection for wireless broadband

Hello,
I have the HP TouchSmart IQ508A, Running Vista, 64 bit, SP2. on startup i get the same message that it cant find the bluetooth drivers. tried downloading from HP web site but it doesnt work. also now i can't connect my wireless broadband dongle. it istalls correctly but then wont show any signal or sometimes it shows signal but wont connect. it def works on other computers. i rang tech support for the dongle and they can't fault it and even offered a refund saying it was my computer at fault.
What can i try to fix these problems Please help!!!

Shannon561 wrote:
Hello,
I have the HP TouchSmart IQ508A, Running Vista, 64 bit, SP2. on startup i get the same message that it cant find the bluetooth drivers. tried downloading from HP web site but it doesnt work. also now i can't connect my wireless broadband dongle. it istalls correctly but then wont show any signal or sometimes it shows signal but wont connect. it def works on other computers. i rang tech support for the dongle and they can't fault it and even offered a refund saying it was my computer at fault.
What can i try to fix these problems Please help!!!
I suggest removing the driver via Device Manager, then re-installing the drivers from HP Recovery manager.
Make sure the bluetooth dongle and the drivers are compatible with Vista 64bit.
I have more HP devices than you'd expect.
1 HP TouchPad 32 GB with Android
2 HP Touchsmarts (310-1000z and IQ527)
2 HP Printers (J6480 and J5750)
1 Laptop (HP DV6253CL)
Have at least some experience in each of those devices, and i'll do my best to help you.
Kudos if I helped!

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