No internet connection(help please)

Question

I have the model---> Linksys WRT54GL Wireless-G Broadband Router
As I connect the ISPs dsl cable to router the internet light doesn't turn on! Also the phone became "dead"! when i put out the ISPs dsl cable the phone is well again!
The problem isn't the phone but why the router does not connect to the internet!
please help me!
thanx in advance

Answer 1

Please state the make and model of your modem.
I have tried to access web data on your OTE system.  Since I don't speak Greek, I have only been able to find some basic information.  Do you know what kind of "Internet Connection Type" you have from OTE?  Common types include:  Automatic Configuration - DHCP, PPPoE, Static IP, PPTP, L2TP.  Also, do you know if OTE requires a "Host name" or "Domain name"?
Since you have already tried to setup the router a few times, you should reset the router to factory defaults, before trying to get it to work.   Please use the following procedure:
1)  Power down all computers, the router, and the modem, and unplug them from the wall.
2)  Disconnect all wires from the router.
3)  Power up the router and allow it to fully boot (1-2 minutes).
4)  Press and hold the reset button for 30 seconds, then release it, then let the router reset and reboot (2-3 minutes).
5)  Power down the router.
6)  Connect one computer by wire to port 1 on the router (NOT to the internet port).
7)  Power up the router and allow it to fully boot (1-2 minutes).
8)  Power up the computer (if the computer has a wireless card, make sure it is off).
9)  Try to ping the router.  To do this, click the "Start" button > All Programs > Accessories > Command Prompt.  A black DOS box will appear.  Enter the following:  "ping 192.168.1.1"  (no quotes), and hit the Enter key.  You will see 3 or 4 lines that start either with "Reply from ... " or "Request timed out."   If you see "Reply from ...", your computer has found your router.
10)  Open your browser and point it to 192.168.1.1.  This will take you to your router's login page.  Leave the user name blank, and in the password field, enter "admin"  (with no quotes).   This will take you to your router setup page.  Note the version number of your firmware (usually listed near upper right corner of screen).  Exit your browser.
If you get this far without problems, I would suggest that you simply try using the router the way it is, at its factory defaults.  To do this, power down the entire system and unplug all devices from the wall.  Connect an ethernet cable from your modem to the "Internet" port on your WRT54GL.  Power up the modem and allow it to fully boot (1-5 minutes).  Power up the router and allow it to fully boot (1-2 minutes).  Power up your computer.  Test your system.  Can you get an Internet connection?  If not, power cycle the entire system, then try to get an Internet connection again.
If it still fails, then power down your system, and disconnect the modem from the router.  Be sure the modem is disconnected from the router before you proceed. Then try the Easylink Advisor (or setup the router manually, if you prefer), and see if you can get your router setup and working.
If you cannot get "Reply from ..." in step 9 above, your router is dead.
If you get a reply in step 9, but cannot complete step 10, then either your router is dead or the firmware is corrupt.  In this case, use the Linksys tftp.exe program to try to reload your router with the latest firmware.  After reloading the firmware, repeat the above procedure starting with step 1.
If you need additional help, please state the results of steps 9 and 10.  Also, if you get any error messages, copy them exactly and report back.
Please let me know what happens.