"No new people found in your selection" problem

I am now getting a report of "no new people found in your selection" from Elements 11. This is happening despite having people in the images and when looking at individual photos, Elements seems to indicate that there is indeed a face there. What I am now missing is the capability of running facial analysis on a group of photos and identifying the faces "in bulk." This feature did work at one time but does not now.
All also note that when I get the boxes around faces on individual photos, Elements no longer suggests people for the faces.
Any ideas on how to get facial recognition to start working again?

Preferences are set: for People recognition to Analyze Photos for People Automatically.
I tried unchecking this and running people analysis manually. Neither works:1(

Similar Messages

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