No processing log exists

Question

Hello All,             In ME23N for a PO for perticular output type in messgae processing log not exsiting. But i have check for other Output type log is showing.     So please help me out why the log is not showing for here. Thanks and Regards Sankil

Answer 1

Hi Sankil,
To answer your question, I need the following information -
  Does the same print program cater to all PO output types ?
  Is it a custom print program.
For analysis, first check the dispatch time of the output type in tcode NACE. If it is '4', it is processed immediately when PO document is  saved. If it is '3', then output will get triggered through tcode ME9F. For '1' & '2' , through  program RSNAST00.
If the output is successfully processed and dispatch time is '4', you will see green light.
If the output is waiting to be processed, you will see yellow light. This happens when dispatch time is '3' ( '1' OR  '2' is also possible ).
If there is error and it is your custom print program, we generally set RETCODE variable <> 0 in FORM ENTRY of our print program.
The processing log messages are updated by FM 'NAST_PROTOCOL_UPDATE' .
If your print program is a custom one, check whether the program contains call to FM 'NAST_PROTOCOL_UPDATE'.  If the FM is not there in your program, log will not get updated. So you need to add it after processing the output ( copy the code from the standard one ). If FM exists, put a breakpoint in CALL FUNCTION 'NAST_PROTOCOL_UPDATE' and see why the log is not getting updated. You can also add custom messages using 'NAST_PROTOCOL_UPDATE'.
Regards,
DPM