No refund of money owed yet from final bill

Hi,
I recieved a final bill and am owed money.  The billing department over the phone was of no help.  All equipment has been returned and accounted for.  Can someone please work with me to process the money owed.

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

Similar Messages

  • Money owed to me from BT

    Right this is a long story really, i had a mix up with my account at the end of last year, i had to have a new account opened. I received a bill for my previous account which had an error so i called BT and they arranged to get this looked at. A few weeks later i recieved my amended bill with a large credit of £555 on it so i called BT to ask for this money to be paid back into the account that i had paid all my direct debits from. I was told on the phone this would be arranged within 7 days, well that was over that time period now. So i spoke to someone on chat and was told that i would have to wait for the final bill on the 10/2/2012. I told them i didnt understand why i had to wait this time as the account had been closed since before chrstmas and BT would send me a bill for my active account before that date and expect it to be paid although they already hold alot of my money. So the chat person i spoke to said she would forward this onto offline billing, since then i have heard nothing and all i get told is that someone will call be back in 72 hours. I dont understand why i need a call back surely my demands are simple, and that is i would like my final bill and my money back? I am very frustrated as i always pay my bills on time and i feel like i am just being fobbed off by BT here, when they want my money they are quick to take it, and yet when BT owe me money they seem to like to keep hold of it and gain the interest themselves. Can anyone try and sort this out for me?

    I have filled another form in earlier today and guess ill just have to wait and see if i get a reply. I have to say the most annoying thing is when i called 150 originally about this credit and i spoke to several people at the indian call centre. All of them said something different and didnt really know what to believe hence the reason for calling 150 during the day in the hope of speaking to someone in the UK which i did, and they told me something different again. All of them said they were looking at the account and therefore in my opinion they should all have the same information? I even had one man from the indian call centre ask me why i wanted the money back and why i had paid so much to get into credit on my account? I was rather astonished for someone to ask me such questions lol. As i said before though, ive filled the forms in and i will leave it now until next weekend and see whether i hear anything or resolve the situation. Thanks for your help though.

  • I had purchased iphone 6 from the online store and i had peid the full amount by using my cc , i had noticed now that the order get cancelled as its out of quantity , could you please assist me to refund my money back to my cc !!  my order number W24

    i had purchased iphone 6 from the online store and i had peid the full amount by using my cc , i had noticed now that the order get cancelled as its out of quantity , could you please assist me to refund my money back to my cc !!

    I am going through the same process! It is a nightmare doing anything with adobe. They make it as difficult as possible to get a refund and keep asking me if i want anothe program instead of a refund. They are making me jump through all kinds of hoops to get the refund and refuse to call me. They have ZERO customer service and the only reason they stay in business is because they have no real competitors. It's a shame, but I suggest you reprot them to the Better Business Bureau. I did.

  • TS1702 I have accidentally perchased an app from app store and i wanted to ask if i could refund my money.

    I have accidentally perchased an app from app store and i wanted to ask if i could refund my money.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • Please refund my Money!!!!

    Tried to buy a $500 vacuum from Best Buy online in Jan 2014… delivery was promised no later than 2-3-14.  UPS lost, broke, or did whatever to the vacuum, but failed to deliver it to me and have acknowledged to Best Buy the vacuum never left their Ontario where house! Best Buy still refuses to refund my money or ship me a new vacuum!  What ever happen to customer service at Best Buy?  I just want my freaking money back so I can buy a vacuum somewhere else.  I worked hard for my money & entered into a contract in good faith with Best Buy… they have failed to honor the contract, give me my money back! Don’t order anything from this company! They will steal your money, like they have mine! Their idea of customer service is to put you off two weeks at a time!  I spoke with an “escalations agent” who refused to allow me to speak to her supervisor and hung up on me!  This is why I am so furious with this company! You cannot treat customers like this!  If I owed you money you would charge me interest! If I ever get my money back do you think they will give me any interest for tying up my money?  Give me my freakin money back!  I am not asking for anything extra! You have far lost me and my family/friends as a customer.  Just give my money back!  I am a treasurer for a very large labor association you can bet I am sharing with anyone who will listen to how Best Buy treats their customers! 

    Hi footblfuru, and welcome to the Best Buy forum,
    I am very sorry for any inconvenience you have endured while trying to order a vacuum on BestBuy.com, which is intended to be an easy experience for our customers.  It is understandable why you may feel frustrated at this point, especially if you ordered the vacuum in January.  Unless the vacuum is on an extended backorder, it should not take this long for an order to be shipped and delivered.  This is not the level of customer service that Best Buy strives to provide.
    It might seem easy enough to just ship another vacuum or issue a refund, but there are processes we must follow when it is reported that a product has not been delivered.  Those processes allow us to determine exactly what happened and then decide what course of action to take.  We may need to speak with UPS or the warehouse where the order was shipped from before a decision is made, which may take some time, but we obviously do not want you to have to wait any longer than you should.  If it is determined that the order never left the warehouse, then I would think we should be able to reship the order or issue a refund.
    With that being said, I am going to send you a private message so that I can gather a bit more information and further discuss the issue with you.  You can check your private messages by logging into the forum and clicking on the yellow envelope icon at the top of the page.
    Thank you for reaching out to us.
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • New to Premiere, from Final Cut. Help editing native RED r3d

    I am one of the many new converts to Premiere Pro CS5.5 from Final Cut after many years using the Apple software. I want to dive right in and start editing with Premiere, but I've run into an immediate snag.
    First, I have heard endless discussion about Premiere Pro's abillity to edit raw RED footage natively. Just drag in the r3d files and go. Yet, I haven't even been able to get Premiere to get me this far in my editing workflow. I have worked extensively with RED footage, and in the past I was transcoding in Final Cut to a Pro Res (Proxy) and conforming/onlining at the end using log and transfer or RED alert. Naturally, I was excited to be able to drop in native RED files and never have to online at the end. Here's where my problem comes in: I drag in the r3d files from a recent shoot. 4k 23.967 shot on RED. I double click the clip in my project to open it in the source monitor and all I get is black. I can't scrub, I can't playback video or audio to make my cuts; all I get is timecode. HOWEVER, if I drag the r3d file straight to the timeline, I get picture/sound and everything. Of course, this is no way to edit and I can't just be dropping full clips into the sequence and trying to trim from there. Like any editor, I want to be able to double click my clip, scrub through it in the source monitor, and find the particular take I want to use. THEN, I add it to my timeline.
    WHY am I not able to see/edit the raw r3d files in my source monitor? Has anyone experienced this problem? Frustrated and unable to start using this highly touted Premiere (which I wholeheartedly want to believe in). Please instruct me so I can get up and running with my RED footage. In the meantime, it's back to Final Cut 7...
    I should mention that I am using a Quad-Core Intel Xeon 2.4 GHz Mac Pro with 15GM Ram and an ATI Radeon HD 5770 graphics card. I have heard NVIDIA is the way to go, but we aren't upgrading/changing graphics cards in the immediate future. So for now, this is what I will be using. Hopefully this is not the sole reason I can't playback/see anything in my source monitor with my r3d files.
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    Daniel

    Excellent! Changing to the Adobe player solved that problem (although, of course, it presented new problems, all related to Blackmagic card). Also, to answer your question-- yes, the pro res proxy files were working fine in Premiere.
    Now I can see and edit my r3d files, which was paramount. However, now I can't get either the source monitor or program monitor to output playback through the blackmagic card to my external monitors (42" LCD and a smaller 17" Sony color correction monitor). I should note that both of these monitors are routed through my blackmagic card so they don't show up as options under the "playback settings" tab in the source/program monitors. Do I need to rerout these monitors differently so that Premiere Pro recognizes them and will utilize them as external monitors? I need them to playback for clients, bosses, etc.
    Another note-- If I make my sequence a blackmagic preset, it will output the program monitor but only playback a few frames and then freeze. If I make it a RED cinema preset, it will playback fluidly but won't output to my external monitors.
    The freezing, in my assumption, is due to the fact that the only blackmagic editing mode available is uncompressed 10bit, which doesn't playback well (it uses an editing mode of uncompressed 10bit even when I pick JPEG for the sequence preset).
    I guess, in summary, my question is-- does blackmagic not integrate well with Premiere Pro CS5.5? Should I re-rout the monitors not using a BNC cable into the blackmagic card, but instead DVI them into the back of the Mac Pro? Thanks again Colin,
    Daniel

  • HT3702 Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account

    Today I bought app call starsports app and now I can open app and email to starsports they say not for Canada I ask my refund but they ask me to go with iTunes support team...please can you refund my money back in my account

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Money Illegally Taken from my account by BT

    I'm sorry its resorted to having to create a profile on the BT Forum but I'm at the end of my tether and if this is not resolved have been informed to take legal action.
    I was a loyal BT Customer for 8 years but decided in November 2012 to switch to Sky Broadband for our broadband and line rental. We had not upgraded our BT Broadband for sometime and were out of contract with BT but just kept the same deal and didn't bother going for a new contract even though we could have saved money. Plus we hadn't received any new equipment from BT since our original old style white wireless router (so 5 or so years without any new equipment from BT).
    Our BT Broadband and BT line rental was set-up to pay be monthly direct debit which was always paid.
    • I had £40.00 taken from my account on the 8.11.12 by BT GROUP PLC by Direct Debit
    • Our BT Broadband and line rental finished on the 13.11.12
    • SKY Broadband and line rental started on the 14.11.12
    • I had £61.50 taken from my account on the 10.12.12 by BT GROUP PLC by Direct Debit
    • I had £61.50 taken from my account on the 1.1.13 by BT GROUP PLC by Direct Debit
    I have used the online help tool and have spoken with 6 different people now trying to get this matter resolved and was informed that a cheque would be issued for the outstanding amount that had been taken.
    • I received a cheque this morning for £40.88!
    I want to know where the rest of my refund is? and why BT took £61.50 from my bank account in December 12 and January 13 and when I can expect to get this money refunded?
    To say I am furious about this is an understatement and after taking advice from my solicitor have been advised if this matter is not resolved or an adequate answer provided in the next 21 days have been advised to take legal action. I am very disappointed in the way BT have handled this issue.
    As someone who always praised BT to other friends and family feel I have been let down and had money illegally taken from bank account purely because of my decision to change broadband and telephone provider.

    Welcome to this forum.
    This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
    Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
    Please delete your phone number and e-mail, as this is a public forum.
    If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
    They can be contacted using this link BT Care Team
    They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • How to export videos from Final cut?

    I woud'l like to know what is the best way to export a video of 34min from Final Cut? after I'm gonna burn at Toast! and in Toast should I chose "dvd" or "video_TS"?
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    And export with "via le compression quicktime" in sequence quicktime, burn with "DVD and DivX" and didn't work too!
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    thanks a lot

    my sequence is in Final Cut yet. The problem is, is an art work and every time I have to show somewhere, is diferents DVD players, so I tryed to play the one (exported by quicktime) in a dvd player quite old and actually worked but very bad, with errors! So, I trying to find a way more universal!! that I can play anywhere! Should I export by "compresseur" and Mpeg2 something like this, or "compresseur quitktime" and .avi??
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  • Is there an upgrade path from Final Cut Studio 3.0 to Final Cut Pro X?

    Is there an upgrade path from Final Cut Studio 3.0 to Final Cut Pro X ?

    The price of FCPX pretty much is the cost of the upgrade of FCPStudio, but a much better value (at least so far -- every update has been free.) However, it's only the single app so you might feel like you're not getting as much for your money. Don't be fooled. Most of Color and Soundtrack Pro are built into FCPX. FCPX will conform video automatically so Cinema Tools aren't really needed anymore. The Motion engine is part of FCPX, although I do recommend buying Motion 5 (an extra 50 bucks.)  (Motion 4 seems to have died in Yosemite - you can't even launch it.)
    I "upgraded" from Final Cut Studio 3... it took me about a week to decide to pack up all the old software for good. YMMV.  However, if you use DVD Studio Pro... hang on to that.

  • Creating FLVs from Final Cut Pro

    I am trying to create an FLV from Final Cut Pro 5.1.4 on an
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    The only way I could make it work was to open FCP using
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  • Wrong payment, Please refund the money to me!

    Der Skype,
    Hello, I didn't purch package, Why charge me  CAD30.48???????????
    I remember that years ago, I had a skype, and always been keeping charge from my visa card. I hate it!!!!
    Then I closed that account.
    after one year, my friends suggested me use skype again, and I opend nother account, but now it's the same thing, same problem. SKYPE wrong charge my credit card, and I can not find anybody to fix the proble. I very upset about that. Skype, Such big company, so many years still haven't fix the problem. I feel not safe to use skype anymore.  NO Trust!
    Please refund the money to me. I will close the account.  The wrong charge information as below:
    Skype Name: [---]
    Product name: 15% discount, Package
    Total amount: CAD30.48
    Transaction date: Jun 3, 2013
    Order number: [removed for privacy]
    Order status: Delivered
    I did not purchase as above. It's totally wrong charge! Please refund the money to my credit card. I am will not accept the amount.
    Thank you!
    Thank you.

    Hi, zdtour, and welcome to the Community!
    First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!
    If the charge you report is a fraudulent charge, the next step is to change your Skype account and payment method account passwords immediately if you have not already done so.  As a proactive measure, you may also wish to run your preferred anti-virus/malware/spyware software using the most recent virus signature files available. 
    Then, if you can not cancel the errant subscription yourself in your account, you will need to contact Skype Customer Service for further assistance.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • TS1424 i ordered a album i didnt want and to top it off the sangs are only half there how do i delete purchase and refund my money so i can get the right album?

    i ordered a album i didnt want and to top it off the sangs are only half there how do i delete purchase and refund my money so i can get the right album?

    There are no refunds.
    If the songs are incomplete then delete and redownload:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • TS1702 I tried to purchase cityville hometown cash and it did not download. it said error try again later. I did that again and again 5 times. Now i got charged 5 times for something i didn't get! How do i tell apple to refund my money?

    How do i contact apple to refund my money? I tried to purchase cityville hometown cash and it did not download. It said error try again later, so i did that. I tried 5 times to buy cash for $13.99 and no download. My account was charged 5 times for something i didn't get. I contacted zynga and they said itunes at apple store can help. I tried apple support, nothing. Why is it so difficult to get a refund when you play these games? Makes me not want to play anymore! Please help!

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • Mariah Carey CD I ordered in May, I never received it. Please refund my money.

    I have been an active member on these boards. I have read as much as I can and I write from time to time. I have been so busy in my life as well. In the process, I did not remember my Mariah Carey CD I ordered. I never got it, but have received everything else. I have as I said been so busy. I wound up buying the Mariah Carey CD in person, but not sure how to proceed. I never received the item in the mail. I did contact Best Buy for a full refund. I paid using PayPal with my credit card. I would appreciate at this point a full refund. I did though receive all my other items I ordered, but not the Mariah Carey CD. Please refund my money for this Mariah Carey CD. I also never meant to take so long. I have been busy. Please refund in full my money for the Mariah Carey CD. A refund only. Thank you.

    Hello there sharistein,
    I hope you are doing well and I’m glad to see you’ve continued to participate on the forum! With everyone’s busy schedules, it can be difficult to remember what we have and have not taken care of. 
    It seems you posted in regards to the Mariah Carey CD in the end of May, which Alex responded to. You can review your post here. I am sending you a private message to follow up with this post. You may view this private message by signing into the forum and clicking the envelope icon in the top right corner of the page.
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

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