No sound for incoming calls but it works using speaker and earpiece. I can't hear anything but the other party can hear me clearly. I was told it's hardware problem. Would anyone please help? Thanks
No sound for incoming calls but it works using speaker and earpiece. I can't hear anything but the other party can hear me clearly. I was told it's hardware problem. Would anyone please help me? Thanks
This is an annoying problem for many people. Most likely your dock connector (on the bottom where you plug in your phone) is dirty or screwed up and is probably just coincidence that it happened after you updated. Some people have had success cleaning the port with a dry clean tooth brush. There is a long discussion going on at the thread I linked below. Good luck...
https://discussions.apple.com/thread/2475631
Similar Messages
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How can I get volume on my I6 to hear incoming calls . I went to setting , sounds, and selected a tone, but still no sound for incoming calls, texts, or other notifications.
Hi rsample,
Thank you for visiting Apple Support Communities.
Your symptoms make it sound like the iPhone side switch is set to silent mode.
iOS: Understanding sounds, ringtones, and alerts
Set your device to silent mode
iPhone: Toggle the Ring/Silent switch on the side of the device.
Best Regards,
Nubz -
My iPhone 3Gs makes no sound with incoming calls although, it does vibrate? I have tried resetting with various options, but still no joy. Any ideas anybody please?
Fixed the problem. Got the Iphone 5
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Hello, I wonder is there any additional charges applied after I removed my credit card info? I was being charged but i can't login to itunes couldn't check what items was being charged in this case. Anyone pls help, thanks.
When the regular customer service reps fail, try one of these:Send an email to the team at "[email protected]". Include:
Account number
Full name
Service address
Best contact phone number and best time to call
A description of the problem
One of their problem resolution specialists should contact you to follow up, usually by phone. They seem to be quite a bit sharper than the regular customer service reps.-OR-Use the feedback form at http://customer.xfinity.com/help-and-support/vp-contact-form.You might also try Twitter (https://twitter.com/ComcastCares/) and Facebook (https://www.facebook.com/Xfinity).
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days. -
i'm using macbook and i want to upload videos in vimeo, they informed me that safari 5.1 is no longer supported. what should i do? please advice, thank you!
If there is an indication of minimum specification in browser support, flash player plugin or other limits that have recently been changed, those should be available from Vimeo support.
The expectation of several things to be continued in an older OS X such as Leopard 10.5.8, has been showing its age and various browsers supporting that system online are fewer now. Safari has no upgrade version for this old of OS X. You may be able to use a different web browser to see if it would work.
There may be a later version of Flash that could work, or maybe not. A few browsers may do OK, I have a version of SeaMonkey (not the PPC version) in my MacBook1.1, running in Leopard 10.5.8. The last version of FireFox is no longer updated, but I have that too. The iCab browser (shareware) may do OK, you can test it since it runs freely w/o license.
For overall better web experience, you may need to look into the MacBook specifications and consider an upgrade to both the OS X system (buy/install retail Snow Leopard 10.6 DVD -- then download Combo Update 10.6.8 v1.1) and see if the computer can support more chip RAM installed. Of course if the hard disk drive is running full, make an external archive of your created content and a backup before considering upgrading the OS X and any applications.
With Snow Leopard 10.6.8, you have better browser support, newer Flash player plugin, and a few features that may be better for your overall experience with the MacBook. However it may ask for more resources than a basic Leopard 10.5.8 system, generally most reviews appear to be good. I have a MacBook1.1 (mid-2006) coreduo 1.83GHz model; it can run Snow Leopard 10.6.8 as a last upgrade & nothing further for mine.
While OS X 10.6.8 is a portal to attempt further OS X upgrades via Mac App Store, etc, the hardware of the early older MacBook may find better usefulness left at Snow Leopard. If you have several older applications written for PPC hardware (they run under Rosetta, an option in Snow Leopard no longer available after it) you may choose to keep the upgrade path at OS X 10.6.8 Snow Leopard even if there is a hint your MacBook could be upgraded to, say, Lion 10.7.5. You'd lose support for older applications not written to Universal or PPC.
Good luck & happy computing! -
When using Facebook video calling, I am not able to see the image of the person I am calling but the other party can see my image. This problem just came up.
When using Facebook video calling, I am not able to see the image of the person I am calling but the other party can see my image. This problem just came up.
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iPhone 6. While talking on the phone, email interferes w/audio for other party. Email message pops-up on the screen and the other party cannot hear me until I click "close" & remove the message. Ideas??
Alex, thanks for the reply but it did not answer my question. I only want to turn off notifications & interruptions while I am on the phone. For this desired result, the only way the Do Not Disturb feature would help is if I manually turned it on before each phone conversation. Since my phone rings at random times, this is not possible. Basically, I just want to "opt out" of call-waiting. When I had a landline I never had call waiting. I don't want to be interrupted. But beyond that, even if I am being interrupted why are these notifications preventing the other party from hearing my voice?
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The other party cannot hear me talking when i make a call on my i-phone 4s
the other party cannot hear me talking when i make a call on my i-phone 4s but can hear me if i use the ear piece
http://support.apple.com/kb/TS2802
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Having upgraded iOS7 on both my iPad and iPhone yesterday, I am now not able to use my FaceTime on either device. I seem to get through and the other party can hear me but I can see nor hear nothing.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Cheers, Tom -
When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks
Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
Blue tooth operation and lock up. After i connect my bluetooth it works fine foe a few calls. Then if i place an outgoing call, I cannot hear the reciving party but they can hear me. Other times i can hear them but they cant hear me. After rebooting the phine it works again for a few calls. This is consistent with 2 diferent blue tooth devices?
Sorry about the delay, I have been away from my computer for a couple of days.
Since you are able to use Siri and dictate notes, that indicates the mic itself is working.
I would suggest fully quiting the Phone app and resetting the iPhone.
Double click the Home button (bottom center of the display with square icon on it) to get the fast switcher. Press and hold on one of the icons so they start "shivering" and the red "-" icons. locate the Phone icon and press the red "-" on it. Then press the Home button again to stop the "shivering".
Then Reset the iPhone, press and hold the Home and Sleep/power (top right edge of iPhone) buttons until you get the Apple logo. Wait for it to finish restarting and then test again. -
For incoming calls ringtone not working
My incoming calls are only identifiable with display to ANSWER or DECLINE. I. Can get vibrate to work but ringtones not working. I am missing many calls
because of no ring. I did shut down my Bluetooth earpiece so unsure what happened.These are a couple of articles that might help.
http://docs.info.apple.com/article.html?artnum=305740
http://docs.info.apple.com/article.html?artnum=305744
Try a reset first then if that does not work, you might want to restore. -
I get no ringing sound for incoming calls
I spent an hour with a Skype tech and they can't fix it. Ever since I upgraded, I have all the usual sound EXCEPT the most important one - the ringing of an incoming call. Does anybody else have this problem? Were you able to fix it? Rick
Start simply. Check the mute button is not enabled, then check Settings > Sounds to be sure the volume is turned up for ring tones.
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I can't use payment details to buy a game from app store i have the correct amount in my account but everytime i put my security code in it says payment declined. please help
it's a secured credit card
I checked with my bank to see what such a beast could be. So you have an account in the bank that serves as collateral for the secured credit card and the line of credit available on the card is equal to the amount on deposit in the collateral bank account?
So the issue is between the iTunes payment system and your bank. It might be best to see what the bank has as a record of your attempt to make the purchase. I doubt any fellow users here can offer much insight as too why the system won't accept your payment method on this attempted purchase. -
When using facetime the other party can see us but not hear us
When trying to use Facetime, we can see and hear the other people, but they can only see us. Any suggestions or settings for us to check?
Learn sign language?
Or
Probably the first thing you want to do is close face time, then doulbe tap the home button to see the task bar... Touch and hold any of those icons until they jiggle, then close them all off by touching the minus sign. Then reboot the pad by holding the sleep and home buttons until the apple logo appears. Ignore the red slider.
Sometimes this reset fixes bugs.
Then, confirm your mike is working. Open any app that records things, and see if it hears you. There have been some discussions about broken mikes.
Then try it again.
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