No Video Showing in Program Monitor

I've just recently ran into a strange bug where no video shows up in the program monitor of my Premiere CC (latest version) when scrubbing through the timeline. Hitting play/space bar also does nothing; no time code rolls, the scrubber doesn't move, nothing at all. Here's a screen recording of what I'm seeing.
I've tried deleting prefs, cleaning caches, deleting caches completely, and I've even tried the awesome tools over at Digital Rebellion to see if that would help get things working – nothing helps. Just as an fyi: when opening the same project from the same drive on a different machine, the same stuff happens – so I've at least narrowed it down to something inside the project file. (??)
Also, when I try and save the project to quit out of Premiere to attempt more troubleshooting, Premiere CC hangs, and I end up having to force quit the application. After doing that, I see a strangely named project file pop up next to my original project file.
Does anyone have any other ideas on how to troubleshoot and/or fix this? I've searched these forums, google, etc. but haven't been able to find anyone with a similar problem. Thanks in advance!

Yes quite odd indeed. Those were some great bits of advice. I tried creating a new project and importing the problematic sequence. I ended up having to do it twice because the first time it didn't really work, but the second time everything imported correctly, and I now have video in the program monitor.
Not sure what happened, something to that other project file apparently, but now it's fixed and I believe it was thanks to just creating the new project and importing the old sequence into the new one.
Thanks for your help!

Similar Messages

There are diagonal stripes on some clips on the timeline and wont play video in the program monitor.

After reconnecting some origianl files after a hard drive crashed, there are diagonal stripes on some clips on the timeline that wont play video in the program monitor. They do however play in the source monitor.

Those stripes are most likely the missing media indicators, which means you've relinked to the wrong clips.

Manipulating multiple video tracks in Program Monitor?

I'm a recent convert to Premiere Pro CC from Final Cut Pro 7 and am trying to determine if here is a comparable function for two features...
First, let's say I have a clip on Timeline Video track 1 and another above it on Timeline Video Track 2. Further, let's say I've cropped the clip on Video Track 2 and created a split screen between the two clips.
Now, let's assume I want to move BOTH the clip on V1 and V2 a little to the left. In FCP7, I could grab both V1 and V2 IN THE PROGRAM Monitor, and drag them both simultaneously a little left, right, up or down together.
In Premiere, can't seem to grab more than one video track in the Program Monitor at a time, without nesting the clips which is an extra step. Is there a way to grab more than one video track in the Program Monitor so I can adjust multiple elements at the same time?
I also noticed that if I GROUP the clips, I loose all EFFECT CONTROLS functionality in the panel. Why is that?
My second question is about keyframing. In FCP if I wanted to place a keyframe across Motion, Scale, Crop, ect all in one keystoke, I could do it with CONTROL K. I don't seem to be able to to that in Premiere Pro. Is there a way to place keyframes across Position and scale at the same time in one keystoke?
Thanks you in advance for any guideance.

You can change the position of one clip at a time. If you nest those two clips, that it will be treated as one.
Keyframes can be moved in a group by selecting, but only added one at a time.

PPro CS4: Problem with program monitor widescreen video

Hi Guys
I shot my video in 16:9 aspect ration. I created a new project with "widescreen 48KHz DV-PAL" in PPro and I was ready to go.
I imported the video in avi format and all was OK. Now, I opened my first avi video file from the project panel in the source monitor: the video aspect ratio was still OK.
Now, I dragged the video from the source monitor to the sequence and the video aspect ratio was OK in the program (as far a I remember), i.e. the video in the source monitor was the same as in the program monitor. I then inserted a short mpg video in the project panel > source monitor > sequence. Then I realised the mpg aspect ratio was not the same as my avi video asoect ratio, so I decided to take out the mpg file from the whole project altogether.
Now I'm left with a problem: the video aspect ratio in the program monitor is stuffed up... Instead of having black bars only above and below the video as in the source monitor, I now have extra black bars on the left and right of the video!
If I already did some editing for an hour or so & realised this problem then, it would have been worse. I'm happy that I picked it up in the first 5 monutes of editing.
I have attached a screen print of this problem - please help me guys on how fix the video in the program monitor.
Many thanks in advance.
Walter

Thanks Harm & Jim
Hmmm... so this means that the camcoders (I shot using a camcoder) cannot shoot in REAL 16:9? Even if I change the aspect ratio on my camera to be 16:9, the actual shooting is in fact 4:3. This is interesting...
Just a matter of interest, what sort of video cameras can shoot in real 16:9?
OK, I created a new project in standard 4:3 DV-PAL preset and imported my old PPro project file and the video in the program monitor much, much better.
You know that's what I love about PPro: one can import a PPro project into another PPro project!
Also, that's what I love these Adobe forums - you guys are really helpful. I wish the Ruby on Rails forums were this good as well. Anyway, thanks to all you guys!
Walter

Source and Program monitor are black/blank...Just installed CS5

I drag my first video clip over to CS5 and put it in the timeline. I play the video in the program monitor and all I get is sound and no video. WHen I hit the spacebar/pause, I can then see the video in the program monitor. BUt when I go back to the play mode, it goes black again and I hear the audio.
THe Source and program monitor are giving me the problems. Any help for a rookie?

Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1

Why does my video clip show in the program monitor only when it is playing (the program monitor is blank otherwise)?

I am using WIndows 7 64 bit, and the most recent version of Premiere Pro CC on an I7 machine with 8GB of memory. I have imported a HD .mov clip and placed it on the timeline. When I press 'Play', it shows in the Program Monitor window. When I stop the playing, the window goes blank. I have rendered the clip (it has a yellow bar above it). Even after rendering, the yellow bar remains and the sequence only displays when it is playing. The source monitor has the same behavior.
Not being able to see where I am in a clip is making editing very difficult. I have used Premiere Elements for five years, I have taken the Lynda.com course, so I have some familiarity with the program that suggests that the frame at the point of the CTI should show in the program and source monitors.
What do I need to do to be able to see the frame in the monitors when it isn't playing?
Update: I spent 35 minutes with Tushar in a technical support chat (case number: 0186148124), during which time we deleted the contents of the Media cache folder in C:/Users/Your User Account/AppData/Roaming/Adobe/Common file (after using task manager to close coresync32.exe and creativecloud32.exe) and renamed both the Adobe folder and the 8.0 folder in Documents/Adobe/Premiere Pro/8.0. This didn't get it, but was necessary for the next step:
Going to the File menu, Project Settings, and selecting 'General Settings', Tushar had me change the Renderer to Mercury Playback Engine Software Only (I don't have a GPU accelerator video card yet). I received a warning that all previews would be deleted, which I accepted. That brought the image back to the Program Monitor.
I've posted this for anyone who may experience a similar challenge in the future. Despite a lot of Google searching before I contacted Tech Support, I didn't find anything even close to the description of the problem. I hope this provides that source for future searchers.
Jeff

Thanks, Ann. As I mentioned in my post, Tushar correctly pointed out that, without a GPU accelerated card (which I don't have - mine is a piece of junk which I will be replacing with a compatible one soon) you must use the software only settings. I had changed my project over to the 'software only' setting, and I still had the problem. The value Tushar added was the procedure for clearing the cache.
What I did originally was a newbie error, no argument. I posted it here for others who may fall in the same hole. Your reply confirms that, without a GPU accelerated card, use the software only settings (sounds so obvious, yet I missed it.....).
Jeff

Source File shows White Screen in Source + Program Monitor

Hello,
I'm having an issue with only one of three media files in my Premiere Pro CS6 project.
When I try to preview this one video file in the Source Monitor, it shows only a white screen, and I can only move the playhead to the beginning and end of the file. I then plopped the clip into the sequence to see if rendering it would give me better luck in the Program Monitor, yet to no avail. The file supposedly successfully rendered, yet when I open the subsequently created "Preview" file in VLC, the entire clip is completely white for its entire duration. (I think it's interesting to note that VLC plays the source file correctly, and that this footage has been successfully used in a separate project in Final Cut after converted to ProRes with Compressor.)
I've opened the file with GSpot to make sure I had the Codec installed, yet GSpot doesn't list any Codec information for this file. It only lists Container information.
(Screen shot of GSpot with white-screen issue in the background)
My Video Card drivers are up to date, taken directly from the chipset's manufacturer's website.
Codec: (See post below for Media Info dump)
Premiere Pro version 6.0.3 (001 (MC: 264587)), installed in English.
Sequence Settings: DVCPROHD 1080i50 default settings (framerate changed to 50FPS)
Windows 7 x64 Service Pack 1, English, 1440x900 32bit Color
Pentium(R) Dual-Core CPU T4200 @ 2.00 GHz
2GB RAM
Mobile Intel(R) 4 Series Express Chipset Family, Driver version 8.15.10.2869
53.2GB of free space on the SSD all of the media files, the operating system, the Adobe Premiere installation, and scratch disk is located.
I'm unsure of the camera used to record this footage.
Thanks for reading my post, and let me know if you need any more information.

General
ID                                       : 255 (0xFF)
Complete name                            : C:\Video Workspace\Source Media\VSB 01 Stand Bühnenkamera VORNE.mpeg
Format                                   : MPEG-TS
Commercial name                          : HDV 1080i
File size                                : 11.4 GiB
Duration                                 : 1h 0mn
Start time                               : UTC 2011-10-16 17:36:49
End time                                 : UTC 2011-10-16 18:37:17
Overall bit rate mode                    : Constant
Overall bit rate                         : 27.0 Mbps
Maximum Overall bit rate                 : 33.0 Mbps
Encoded date                             : UTC 2011-10-16 17:36:49
Video
ID                                       : 2064 (0x810)
Menu ID                                  : 100 (0x64)
Format                                   : MPEG Video
Commercial name                          : HDV 1080i
Format version                           : Version 2
Format profile                           : Main@High 1440
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Custom
Format settings, GOP                     : M=3, N=12
Codec ID                                 : 2
Duration                                 : 1h 0mn
Bit rate                                 : 25.3 Mbps
Maximum bit rate                         : 25.0 Mbps
Width                                    : 1 440 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 25.000 fps
Standard                                 : Component
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Interlaced
Scan order                               : Top Field First
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.650
Stream size                              : 10.7 GiB (94%)
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Audio
ID                                       : 2068 (0x814)
Menu ID                                  : 100 (0x64)
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 2
Codec ID                                 : 3
Duration                                 : 1h 0mn
Bit rate mode                            : Constant
Bit rate                                 : 384 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 KHz
Compression mode                         : Lossy
Delay relative to video                  : -40ms
Stream size                              : 166 MiB (1%)
Menu
ID                                       : 129 (0x81)
Menu ID                                  : 100 (0x64)
List                                     : 2064 (0x810) (MPEG Video) / 2068 (0x814) (MPEG Audio) / 2069 (0x815) () / 2065 (0x811) ()

Can't get any video playback in program or source monitor after updating premiere

I'm having a problem I hope someone might be able to shed some light on. I just updated my premiere pro cc to v8.2 Everything Worked fine before I updated. Now I can't get any video to play back. I can hear the audio in my timeline but the video does not show up. When I export though everything is fine and the video is there. So basically I cant get any video to play in my program monitor or my source monitor.

Please double-check that the same sequence that's open in the current Timeline is also loaded in Program Monitor. We recently discovered a bug that resulted in the Program Monitor having a different sequence loaded than the active Timeline. The scenario in which this occurs is as follows:
Open two sequences (or more) in the same panel, say Seq_A and Seq_B.
Set focus on Seq_B.
Maximize the Project Panel.
Double-click Seq_A in the Project Panel.
At this point, the Project Panel reverts to its normal size and the Program Monitor loads Seq_A, but Seq_B remains in front of Seq_A. This disconnect persists if you set focus on the Seq_B Timeline; when Seq_B is played with things in this state, you will hear that sequence's audio, but the Program Monitor will remain static.
This is not likely to explain your situation, but it's worth ruling out before pursuing further troubleshooting.

Program monitor does not show anything

I just got CC and started editing a project I had originally started on a different computer in CS6 trial.
Opened the project, it converted into CC format, located files and everything. When I preview it, the program monitor shows black, but audio plays. I tried with a fresh project and added some titles, and still nothing in the program monitor. When I exported the media, it showed up correctly, but the previews were black.
Any idea how I could fix this problem? After Effects shows previews just fine, QuickTime seems to be working without problem, and I am kinda lost.
EDIT: Checked the Adobe Premiere Pro Preview Files folder: there's a folder called Untitled.PRV (my project is Untitled) which is empty. Shouldn't there be something in there?
Running on a fresh computer, 8 GB RAM, i7-3630QM 2.4 GHz processor, 2x GeForce GT650M, etc. I don't think the specs are causing this.

>2x GeForce GT650M
What is your driver version?
How to determine your nVidia driver version
Right click in any open area of the Windows desktop
Select NVIDIA Control Panel from the popup window
Select SYSTEM INFORMATION at the lower left corner
Driver version should be the 1st line in Details
I have a GTX285 using driver 296.10 and Win7
Some recent messages have indicated that the 320 driver series is causing problems, with 311.50 (I think is the version) being a good driver for PPro
Also... IF you are editing WMV, read http://forums.adobe.com/thread/1252244 (slightly different problem, but you don't give video details)
In the future, information that helps when you ask a question - Information FAQ http://forums.adobe.com/message/4200840

Using premiere cs6 and cant see video in source or program monitor only can hear audio

using premiere cs6 and cant see video in source or program monitor only can hear audio

More information needed for someone to help... please click below and provide the requested information
-Information FAQ http://forums.adobe.com/message/4200840
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/

Image Not Showing Up Properly In Program Monitor

Hey guys, I am trying to do some animation with photographs. I was able to easily import them(they are in .jpg format)but when I drag them to the video section of the timeline. The image in the program monitor is only the very center portion of my image, and I can't figure out what is going on. Only an extremely small portion of the image shows up. It shows up fine in the source monitor but not in the program monitor. I tried changing views and everything but nothing worked.
The resolution of the images are 3872 x 2592. I don't know if my resolution is limited or some settings are wrong or if I am doing something stupid... Any help would be greatly appreciated, thanks in advance!

Use Photoshop to adjust the image size to reflect your project size. You can use actions to batch convert all your images in one go. That requires a new import of the adjusted images into your project. An alternative might be to rename the current image directory, start PP and when asked where the image files are, browse to the newly created directory with the smaller images.

Source and program monitors in Premiere are Pure Grey, no video, no frame for video

I can load a clip into the source monitor; it has the name on top ("Source: [clipname.MOV"], but there's no video there, not even a frame where video would go. Let me be clear: this is not a black video frame situation. The Source monitor is the gray background color edge to edge. If I play the clip, the position indicator moves and I hear sound.
The same situation for the program monitor. Timeline is open, video and audio are there -- and the V1 track is enabled. Play it and there's sound, the position indicator in the timeline and the program monitor track perfectly, but all there is in the program monitor is the grey background color edge to edge. The timeline that's open holds a amall edited piece that used to show up quite fine in the Program monitor.
When I go into the setting of the source and program monitors, I see that "composite video" is selected...
Ah, now the plot thickens. If I choose something else, let's say "Vectorscope", when I select "Composite Video" again, it STAYS as a Vecotorscope. In the dropdown Composite Video is checked (dotted, really), but the Vectorscope remains. It's almost as if the video is not redrawing itself.
I would think there's some easy solution to this, that this must be a newbie kind of problem, and perhaps I am not phrasing the question right when I search the forums or google the problem, but I've been unable to find the answer on my own, so I appreciate the help in advance.
Claudia

More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
MOV is a wrapper, what is inside your wrapper?
Codec & Format information, read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Source monitor and program monitor boxes will not display video in full only half

I have adobe premiere pro cs6 and source monitor and program monitor boxes will not display video in full only half. So the top half of both monitors are black and the bottom half is where the video displays. But you can see that the video is missing the top part. Like people's heads are cut off and can only see body. How can i fix this so premiere pro cs6 will use the full monitors boxes to display my video?

This is a known issue with a recent Windows update.
The Fix (post 3):
http://forums.adobe.com/message/5494175#5494175
The Status Update (posts 46 / 52):
http://forums.adobe.com/message/5555797#5555797

Program monitor only showing part of clip.

Hi
My program monitor only shows part of a clip during playback, though output to an external monitor is fine. If I stop playback and click in the monitor window, the clip is displayed correctly, but reverts back to partial when playing back.
This started happening today after installing Matrox tools update to 5.1 and latest matrox effect patterns. Everything else is perfect inc source monitor.
Have tried may settings changes, new projects old projects, new clips etc etc but its the same every time. Any ideas what has gone wrong? Its been running perfect for last 4 years. Is it worth reinstalling CS5 and would I have to reinstall Matrox also?
Windows 7 system 64 bit; 2 x 2,66 quad xeon processors; 4Gb ram;
ATI 4670 512mb graphics card;
Prem Pro CS5
Matrox RT.X2
Many thanks

Hi
My program monitor only shows part of a clip during playback, though output to an external monitor is fine. If I stop playback and click in the monitor window, the clip is displayed correctly, but reverts back to partial when playing back.
This started happening today after installing Matrox tools update to 5.1 and latest matrox effect patterns. Everything else is perfect inc source monitor.
Have tried may settings changes, new projects old projects, new clips etc etc but its the same every time. Any ideas what has gone wrong? Its been running perfect for last 4 years. Is it worth reinstalling CS5 and would I have to reinstall Matrox also?
Windows 7 system 64 bit; 2 x 2,66 quad xeon processors; 4Gb ram;
ATI 4670 512mb graphics card;
Prem Pro CS5
Matrox RT.X2
Many thanks

Source Monitor and Program Monitor not playing back video

The last time I used Premiere Pro CC was Oct 8 and the program worked fine. As of today, I reopened the project file and the source and program monitors are displaying nothing respectively. However, the audio playback for both are unaffected. I've tried making a completely new project with different video and I get the same error. I've restarted Premiere, restarted the computer, and reinstalled Premiere. No help. :/
Premiere CC Version: 8.1.0
Computer information:
Model Name: Mac Pro
Model Identifier: MacPro5,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.4 GHz
Number of Processors: 2
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache (per Processor): 12 MB
Memory: 16 GB
Graphics ATI Radeon HD 5770 1024 MB
Processor Interconnect Speed: 5.86 GT/s
Boot ROM Version: MP51.007F.B03
SMC Version (system): 1.39f11
SMC Version (processor tray): 1.39f11
Serial Number (system): H00470SREUH
Serial Number (processor tray): J504301VJBH8B
Hardware UUID: 4D6175EA-3353-5E84-BCA0-42A013A69BED

Hi,
Please go to File > Project Settings > General and change the video renderer to GPU Acceleration software only and see if that helps.
Thanks,
Rameez

No Video Showing in Program Monitor

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