Nokia E6 custom playlist problem
Can someone, please, help me with the problem of creating custom playlists on nokia e6.
The deal is that I have put a lot of music on my card into sparate folders and I would like to add those folders as separate playlists into my music player but all I can see in my music player is the nokia default ringtones on mass memory.
I tried to refresh music library nad nothing happens, can someone please help me with this one, other then this my phone works perfectly and I'm very satisfied with it, would update of a new firmware help in this case?
thanx in advance to everyone who tried to help!
Update to the topic;
If I put music in the same folder where original nokia ringtones are then music player sees it but if I put the same music folder to the memory card then it doesnt see it!?!?!?!
Am I doing something wrong here or is it something wrong with my device?
I have noticed that my os isnt totally up to date, could that b the problem?
Similar Messages
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Nokia E72 custom theme problem
well i faced a wierd problem recently ,
i don't like the original theme of the phone so i shearced for a black theme on ovi store and i did find a black theme and installed successfully and i made sure it's 4 e72
so when i'm on business mode i go to themes > general to select it so it works just fine
but when i switch the mode to personal then go to the themes menu it autmatically change my them from black personal to golden business so i reselect black personal again the go back to my business mode > themes menu ( when i click on themes the theme changes to also from my custom theme to original golden business) so i must reselect it again
so it seems that i have to customize only one theme if itry to customize the other it would corrupt
have any one noticed this.
Nokia E72-1 Black
firmware : 053.001
of 26 of nov 2010well yes it's me and my current firmware ver is as listed in my sig.is 053.001 of the 26 of nov 2010
and the wallpaper issue of the modes happened after i updated to the new firm ware
it wasn't there when i first bought the phone fw 032**** i cant remember actually
and the firm ware was installed succesfully by me and by nokia care centre as i went 3 times
(i miss my old firmware actually, but unfortunatlly i can't get it any where
[ i also asked nokia care to install my older version but they told me it's no longer available ]
and i haven't restored any system files that would corrupt the software
i use the ovi sync just to sync contacts and calendar and notes
and for the theme issue which i mentioned in that topic it's realy annoying u can`t modify both themes just one theme only
and for ur phone it nokia e73 with different firmware version that does'nt have corruption .
mine 053.001 is a big mistake and i did the biggest mistake for installing it.
Nokia E72-1 Black
firmware : 053.001
of 26 of nov 2010 -
Problems with custom playlists in iPhoto09
I'm trying to add music with a custom playlist in iPhoto09. The first song in the will not play all the way through. It repeats. The other songs will not play at all. I've made other slideshows with custom playlists and they work fine. I've checked and rechecked the settings and cannot find out what is wrong. Any ideas? Thanks.
Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101. -
No Sound on Custom Playlist iPhoto
OS X-10-6-8
iPhoto '11
iTunes 10-5-3 (3)
Custom Playlist does not work on my iPhoto'11. I downloaded iTunes music for my slide show but it doesn't play with the slide show.
It plays in the various source playlists Themes/Music/Settings box with the time durations shown. No problems with playing in iTunes.
However when dragging it down into Custom Playlist slideshow, the name-artist appears but the duration time shows "0.00" and no sound when hitting the play button (bottom right).
Any thoughts.The following has solved the problem for many of us:
In iTunes go File -> Library -> Organise Library -> Reorganise Library.
Then quit and restart iPhoto.
Credit to user keysandfood who figured this out.
OT -
The content in my custom playlists keeps disappearing, usually after an iTunes update. Does anyone else have this problem?
Click a playlist and select 'Export Song List...' from the File menu.
Preferred file format is .xml (although .txt also seems to work well).
On the 'other' computer select 'Import...' from the File menu and navigate to the .xml file you created.
You have to do this procedure for every single playlist.
The playlists are in the 'iTunes Library' file (more info about the library files here) and you cannot batch-export them.
You could also try to import the 'iTunes Music Library.xml' file from 'host' to 'other'. This will normally reveal all playlists from the 'host'.
Hope this helps.
M
17' iMac fp 800 MHz 768 MB RAM Mac OS X (10.3.9) Several ext. HD (backup and data) -
No sound on custom playlist in Slideshow
I am tyring to use a custom playlist from my iTunes. The music shows up in the music settings; however, when I preview or play the slideshow no music.
Also, I cannot preview my music as the 'play' button is disabled.The following has solved the problem for many of us:
In iTunes go File -> Library -> Organise Library -> Reorganise Library.
Then quit and restart iPhoto.
Credit to user keysandfood who figured this out.
OT -
I had to reformat after a bad virus and reinstall iTunes. Now when I try to drag and drop a song into a custom playlist, it won't add the song. Instead of the green + that is supposed to appear, it just shows the circle with cross slash. I created numerous playlist before and never ran into this problem. Any suggestions on how to fix it? Thanks 1ngiri
OK, so I have now found that this is apparently normal for iTunes, to only accept mpeg 4 movie files, all the searching I did before I must have worded it wrong because I couldn't find anything about this, incredibly. Had been looking for why iTunes won't take all the files it previously did, like if it had been changed, and it hasn't, it's allegedly always taken only mpeg 4 files. Also I had been searching for why iTunes crashes every time I try and add/import anything but mpeg 4 files, and even sometimes with mpeg 4 files. That isn't normal, it's supposed to just do nothing apparently as I've just found out. So for these reasons I didn't find the answer despite my searching all over the web.
So I guess that answers my own question now, but I'm still perplexed as to why I absolutely, definitely, without any doubt, had several hundred movies of a few different video file types loaded, accessible and playable in my iTunes library that everything here claims iTunes never accepted. It apparently shouldn't have been possible for me to have done this, but for probably 10 years it's been this way.
Perhaps since I don't remember adding these files to iTunes anymore recently than maybe 6 or 7 years ago, the iTunes back then did accept all kinds of file types? Or could I have somehow had some video codecs or software that expanded the capability of my movie players like Quicktime Player that unwittingly also allowed iTunes to take those files as well? All I know is somehow it worked! So now my question is how did I have it working before, so that maybe I can make it work again. -
NOkia E63 All Software Problems listed, Ignored by...
here are NOkia E63 All Software Problems listed.
-- Picture Editor:
You can Zoom, Rotate a Picture but E63 never allows to Save the edited Picture, Worst SOftware Engeering.
-- No Calendar Sync with Address Book Events
Add a Birday/Annivesary event along to a contact, you will never see the event entered to Calendar/neither gets a remainder alarm on that occassion.
Very Sad to say Nokia has very less knowledged engineers who are not even capable of giving a software which Rs 500 mobile gives with colors.
-- Memory Card COrrupted and needs a restart of MObile to recongise the Mem Card
3 to 4 times a day and every time when you switch off and switch on You need to re-insert the memory card(which is supplied along with MObile by Nokia)
-- Picture Viewer
Awesome, you cannot open pics with folder wise,
Open a Pic from folder, delete the that pic, you will be routed back to Home screen instead of folder.
What a Testing Engineered SOftware.
and after encryting memopry card, and after decrypting i am not able to see pics on pic viewers.
but can access to files directly going to Mem card folders.
ENcrypt and decrypt are juts for name sake, not for functioning and serving the need.
-- Contacts
Enter one or two char in search, Say
Ma
it lists out
Mahesh
Manikanth
Martin
Mariya
though i see the contact Mariya, i cannot scroll down to select that Mariya Contact
i should have to enter full name.
then why we need Search option, lets go scrolling down from begining.
-- Message Inbox
Wow, Interesting Area,
1. Just Say i received a message from Number 123456789, now go and save 123456789 as Balaji in Contact.
Now get back to your Inbox, Surprise, you never see 123456789 updated with COntact Name Balaji, it will stay as 123456789 only, even give a try of Swithc off and Switch on 100 times, its same.
its new nokia software getting back to 1950s.
2. Now, one more test:
You have already saved a friend number 12345 as Balaji in contacts.
you get a SMS from 12345, well the inbox now promptly shows message from Balaji, now go back to Contacts, and change the number 12345 to any number,
so now Contact Balaji's number is changed but you will never see this reflected in inbox.
you will be still shown as message from Balaji, though that number is not at all saved.
One more roboustness testing:
You delete the contact Balaji, still you see in Inbox SMS from Balaji.
-- Wi-Fi.
Even with dedicated Wirelss internet connection, E63 just detects the connection but when started browsing, i just get5 this.
"No Gateway Reply !"
you give a try for 1000 times you wont get internet brrowsing in E63,
i get heavy headache if i start thinking why i paid RS12000/- for Junk.
if i meet any of NOkia people at my office i will kick to them for sure.
Nokia should be Sued.
if i keep on digging the non-sense behavior of Nokia E63 i dont know, instead i can write a pretty good software.
Dear Nokia,
I need all this and every software problems to be fixed, else i will go to COnsumer COurt,
this is cheating All indian Customers, Taking RS 12000/- and not even providing a sofwtare which a RS 1000/- gives.
And if i wont get all this erros fixed by 15days, i will publish all this info at all leading weblinks, and will ask none to go for Nokia,
because Nokia has forgotten what is SOftware.
Regards,
Balaji M
EVen after Several Mails to [email protected] i got mail as "All the mobile phones do not support all the features. Further, we endeavour to address any concern or suggestions that may be raised by our customers. We thank you for your valuable feedback and have forwarded the same to the relevant department for their due consideration."
i really dont understand why Nokia Customer Care perdonals are always so dump like Nokia SOftware Engineers, i am asking for existing features not working properly but they comment saying "All the mobile phones do not support all the features"
Again they say, if any questions ask at Nokia !!
I am listing out the problems that your very high end Mobile Costing Rs. 12000/- INR which is failing to give even Rs 1000/- worth mobile.
This is all the questions I have, again why should I have to go and ask the same at Ask Nokia" at www.nokia.co.in/asknokia ?
once listed problems are answered again and again just for formalities they are asking ask question.
I want the Board or Directors and Senior responsible personals to attend to this, and get me bug free mobile for what i have paid RS12000/- else return our money, else i will soon file a Cheating case of not providing a said fetaures working phone by Nokia at COnsumer COurt, India.
Iam not the one facing this, just visit mouthshut.com, you will see people crying with erros on NOkia even after paying RS 30,000/- who's money is all this ?
I am awaiting for the response with bug fix by 24 hours.
and also i need my money back by 1 week.
Balaji M
Moderator note: Contact information removed - it is unwise to publish such information on a public forum.
Message Edited by michaels on 14-Oct-2009 10:59 AMNokia E63 has a name sake encryption and decryption. Once you encrypt and decrypt it is difficult to find any of your old saved files. Paradox is that the memory status will show a huge quantity of used space. But GOD only knows where the files are. Nokia support centres have no answer for this problem. I lost a large chunk of my pics n files. Shame of Nokia.
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My drive failed on my iMac and I had to get a new drive but now my iTunes music is gone including all the CD's I added to iTunes, and all of my custom Playlists. All of that stuff is still on my iPhone 4, but how do I get it all onto my iMac again? I have CD's on my phone that i no longer have the physical copies of so i can't just re-download them all, plus it would take forever! I just want to know if there is a way to get all of what is still on my phone, back over to my iMac with it's new drive and restore my full iTunes library to the iMac with playlists, CD downloaded music, and my iTunes bought stuff, so i can go back to synching the 2 devices without losing everything that's on my phone that used to be on both devices?
iTunes Store- Transferring purchases from iOS device or iPod to a computer
Downloading past purchases from the App Store, iBookstore, and iTunes Store
How to dowload purchased music -
Smart Playlist Problems (Since Ver 5)
I have come across a problem, which I believe started when I installed Version 5.
I have many SMART playlists set up that are really for my iPod usage. They are set to pick certain tracks that have not been heard in xxx amount of days, and usually set to a certain number of songs, or a particular amount of time.
The ones I use most often:
SLEEP MUSIC - a playlist of random songs not played in the last 5 days limited to 90 minutes. I listen to this when I go to bed.
WORK MUSIC - a playlist of 100 random songs not played in the last 5 days. I play this through my inMotion dock at work.
Previously, all the smart playlists worked fine. When the songs were played, the playlist would update on the iPod and the next time I would enter that playlist on the iPod, the tracks would be different.
It still works this way as long as I don't connect my iPod to my PC and sync with iTunes. If I do, it always resets the iPod playlists to the songs that appear in the iTunes library. I rarely use these playlists on the PC, so they almost always stay the same.
It seems like in previous versions, iPod would update the iTunes library and the smart playlists would also be updated in iTunes, so that the iPod versions of the playlists would continue to be random. But now, if the playlist is different on the iPod, it will not transfer over to iTunes. Instead, the iTunes playlist is copied back over to my iPod, and I keep getting the same playlists over and over.
This is a major annoyance, as I usually sync my iPod every day since I am constantly updating my library.
I've also noticed that when I synch my iPod, it is copying over songs that are already there, and it always seems to be copying songs I recently played in the iTunes library.
I know that if the tag info is changed, or I add album art to a track, it will be copied over to the iPod again, but I am not making any changes to these tracks, just playing them in iTunes. I don't know if this is related to the smart playlist problem or not.
I thought about unchecking LIVE UPDATE on those playlists that cause a problem, but that doesn't work, as now I'd ALWAYS have the same playlist.
So, my next thought is to use the "Only update selected playlists" option in the preferences to exclude those playlists that have this problem. If I do this, will new music I add still be copied over to my iPod?
Has anyone else encountered these problems?
FYI - I have not updated to the latest iPod update because of smart playlist problems people were having. I have version 1.1 on my 60GB photo. Would updating perhaps fix this problem?
My bottom-line thought on this is that iTunes updates the iPod, but the iPod no longer updates the iTunes library as it previously did. My reasons for thinking this are 1) The playlist problems I am having as stated above, and 2) I notice when I change the ratings on the iPod, they are not changed in iTunes. I am going to do a test and change the rating on a track on the iPod, then I will synch my iPod to see if the track is updated in iTunes, or the file is copied back to the iPod with the old rating.Reagrding tracks being copied over again, I've seen another post in iPod Lounge where that person indicated the same thing. He stated that the play count was not being updated between the iPod and iTunes, but that the tracks were being copied over again. This sounds like a good explanation of this problem.
I have now noticed many of the tracks which I know I have played in the past show a "0" play count. Are the play counts kept in the iTunes library files (iTunes.xml and iTunes.itl)?
I always save the library files, so that when I reinstall iTunes I can just copy these 2 files back to their proper locations and I have my entire library intact - playlists and all. My music library is on a different drive.
Anyway, I KNOW I have played these tracks on the iPod, and yet they show unplayed on iTunes. This is probably another symptom of the re-copying tracks problem. -
Nokia N8 installing driver problem !! HELP ME !!!!
Hi guys, i recently bought a Nokia N8.
i've install Nokia Ovi Suit from folder that exist in my phone, it's completely install ovi suit and download Nokia N8's USB driver from internet and stores it in "C:\Program Files\Nokia\Connectivity Cable Driver".
when i connect the phone in Nokia Ovi Suit Mode via USB, windows can found it, but cannot install its drivers !!!
Windows says that: "Windows found driver software for your device but encountered an error while attempting to install it.
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it." (i use Windows Vista 32-bit, see below attachment)
what can i do ??!!! plzzzzz help me i need too run Ovi Suit !!!
Attachments:
Nokia N8 USB Driver Problem.jpg 138 KBI am having the exact same issue.
The Ovi store was installed first via the N8 built in software, then uninstalled and reinstalled using the latest Ovi version from Nokia's webinstaller download, but still no success with the Ovi connection.
The other file transfer modes work fine 'media transfer & 'mass storage' but the Ovi store is still unable to run due to Windows VISTA not being able to locate the drivers for the N8 software. (despite being installed!)
After accepting the prompt for Windows to locate the drivers... The same error as RayMond_021 screen shot appears.
"COMPUTER SAYS.... NO!"
Super frustrating! A brand new $800 phone and I can't even access the promised software (Ovi maps) that encouraged me to buy it!?
PLEASE HELP US!!!!! -
After fighting with Verizon customer service over two service issues without any possibility of resolution I am canceling my account.
I’m doing this reluctantly because as a long-term shareholder of Verizon I would like to see the company succeed and keep profitable. Yet I am appalled by the cavalier, disrespectful, obstructionist treatment from your staff in dealing with customer service problems. When you were just the telephone company and operated as a monopoly in a regulated industry, you had to take customer issues seriously. Now that you are an unregulated telecommunications giant it seems that you don’t feel the need to respond to your customers. Someone in your company needs to hear this and put a stop to these destructive business practices.
In brief, the first issue involved arranging a service call for interruption of internet service. The entire process kept me on the phone for a total of 3 hours over several days. I have given up my land line and use a cell phone exclusively. Verizon’s communication systems and staffing levels caused me to wait on hold for 10-15 for each person that I spoke to. Then each conversation averaged 10 minutes. In addition, I was transferred to different departments but I did not understand the reason for the transfers. Then the pattern of hold-talk-transfer began again. Several times my calls were dropped necessitating more repeats of the hold-talk-transfer pattern. Some of your staff were South Asian and they either garbled or misunderstood English, thus prolonging the conversation beyond the average of 10 minutes. During that time I incurred cell phone charges of $.45/ minute.
After the service was restored I called Verizon customer service and asked for a service credit to compensate me for those out-of-pocket expenses over and above 30 minutes which I consider to be a reasonable amount of time to arrange a service call. They denied any responsibility for the amount of time it took to arrange the service call or the amount of time to complain about their service. I was not happy with the outcome so I requested to speak with someone who was a decision maker and had authority to negotiate a settlement. I also asked to have them communicate with me through email. I was told that communicating through email was not possible. These calls followed the same pattern of hold-talk-transfer averaging 30 minutes each. I repeated myself to 3 or 4 people who wrote down my complaint before I got to a manager who had decision making authority. The manager denied any responsibility for the amount of time it took to arrange the service call and would not authorize a service credit.
The second issue involved billing. I signed up for auto-pay to have my monthly bill deducted directly from my bank account. Verizon’s computer system deducted the bill twice, overdrawing my account. I incurred a bank overcharge fee. The same pattern of hold-talk-transfer began for this complaint as well. The customer service staff refused to take responsibility for this error as well. Their solution required me to spend more time and incur extra expenses. I had to repeat myself to 3 or 4 complaint takers before I reached the same manager who denied my first request. He denied any responsibility for this billing problem too. I had to have my bank retrieve the money under a fraud compliant.
Verizon is one of the largest *communications* corporations in the world. If your internal systems can't handle customer service calls in a reasonable amount of time, then there is a problem. If your customer service staff is unwilling to take responsibility for such inadequacies and solve the issues that emerge from them, then there is a problem. If a customer has to contact the CEO of the company to try to resolve two service related issues, then there is a problem. When all of those actions prove inadequate, then there is a *communications* problem.
Customer service has flagged my account and put me down as a “problem” customer. Instead of offering even a token settlement, they are prepared to stonewall me by maintaining that the company is just not at fault and that they tried to solve the problems but I wouldn’t cooperate or accept their solutions. Early on in the process, if someone told me that Verizon messed up just a little, but still couldn’t compensate me, I would have accepted that, albeit reluctantly, and dropped the matter.
This is not the way I do business and I resent it when others don’t feel the need to honor any kind of code. I grew up working in my family’s retail liquor store. From the time I was a kid I learned four customer service lessons that I’ve carried over into my adult life:
Admit when you are wrong and try to make up for the mistake.
Never argue with a customer over small things.
Listen to the compliant and don’t just dismiss it out-of-hand
Try to make things right even though you may not be directly responsible for problem.
For my two problems, Verizon customer service staff didn’t even come close to following these common sense rules. I’ve learned that if you ask their customer service people they will repeat back to you some type of business code that they say they operate under. But their behavior tells a different story.
Unfortunately when I spoke with {edited for privacy} of the Executive Presidential Appeals office, I was taken somewhat aback by his manner and demeanor, which was coarse and inappropriate for a customer service discussion, and which I found personally offensive. He and members of his staff agreed to send me emails specifying which part of the Terms of Service they based their decisions on. To date I have not received the communications they promised.
Is this the image of your company that you want the public to see? Are you willing to just shrug off these complaints as an isolated case that is too small to concern yourself about? I’m afraid the answer will be yes. Not only do you feel that you are too big to fail, but you are too big to care. Customer service means solving problems not manufacturing bad will and resentment.
My purpose in writing this note has been twofold: to make one last effort to solve my problem and to hope that someone will take note about the issues about customer service practices that are harmful to the company. I'd be happy to speak with someone with real authority to deal
with my issues but have no interest in repeating my past experiences.
It's too bad that this had to happen since the solution could have been so easy and simple.
I plan to publish some form of this letter and distribute it to the public.
Solved!
Go to Solution.Therefore, I request to please clear this unacceptable due balance, and contact Experian to removed and clarified the mistake in my credit report.
RE: Cancellation fee charged on internet DSL service charged by mistake. {edited for privacy}
A $65 balance remain for a cancellation fee on internet DSL service, by Verizon New York mistake.
In February of 2010, I set up my phone and TV in a vacation plan but keep my internet service active. After a month I had a vacation plan, suddenly without notification, my internet service was suspended and a cancellation fee was issued.
My final statement was $ 24.47. I cleared a check from Verizon.
I contacted Verizon online to request connect my internet service and discuss the issue on the cancellation fee. The response was that I should pay the internet cancellation fee, and paid a new activation.
After fighting with Verizon customer service over the unacceptable fee charge service issue without any possibility of resolution I cancel my home phone which was in a vacation plan.
Later I kept receiving the statement with this cancellation fee every month. I called and discussed the issue more than 6 times during the next 6 months, The entire process kept me on the phone for a total of 2 hours over several months. The costumer representatives responded that the issue was in an investigation.
Later, a Collector company start chasing me to get the $65 paid. Phone number: {edited for privacy}, Inclusive, they made an offer to reduce the amount if I accept to pay or contact Verizon to request a clarification.
By the end of the year, I contacted Verizon costumer services one more time but the representative stated that the account is not visible anymore.
Convinced that the problem on this account was resolved, the second week of November, I called Verizon to reestablish my account with a new home phone number and Internet DSL connection.
The answer was that following Verizon policy I was unable to get a new account if a balance remain.
After I explained the events, a manager (non-identified) who spoke to me by phone told me that Verizon will investigate the issue and I should wait for approval.
On November 16, my account was confirmed approved and clear of debt, therefore, Verizon welcome me back with Home phone and internet DSL Service and confirmation on my online registration.
New number:{edited for privacy} ; Email:{edited for privacy}
Also, during the months of January and February 2010, Verizon New York, made other charges mistakes in my account (See details below) that have been resolved with an apologize and a refund.
Events that prove the lack of training and support Verizon customer and billing service have.
Chronology of the emails exchanged between Verizon Ecenter and myself after I requested investigation with the charges.
01/10/10 I have contacted Verizon customer support regarding of a mistake in my internet service statement.Tracking # 430824. Reference: Duplicate charges for Internet Security suites service.
1/12/10 Verizon eCenter responded. Angela. ' Apologized for the inconvenience. 'The cancellation and credit will appear on the next bill'.
2/08/10 Verizon eCenter responded. Cheniqua. 'I have issued a credit of $6.52 for a Verizon internet security suite charges'; your internet charges
2/04/10 I have contacted Verizon customer support in regard of clarification in my Direct TV statement.
Tracking # {edited for privacy}. Reference: Balance from Direct TV due to my recently requesting vacation plan.
2/06/10 Verizon eCenter responded (John) Verizon Bill statement: February 26 = $6,73 paid
2/06/10 I have contacted Verizon customer support in regard of a mistake in my home phone statement.
Reference: By mistake, international fee in my home phone (inactive line/vacation plan) was charged.
Tracking # {edited for privacy}
2/08/10 Verizon eCenter responded. (Linnette) 'I apologize for the error'.
A credit for the international plan has been applied to your account and will appear on the next statement.'
2/08/10 Verizon eCenter responded (Cheniqua) 'The regional essential calling plan does not qualify for a discount during vacation suspension. Which prove that my home phone was in a vacation plan.
2/15/10 I have contacted Verizon customer support in regard of a non-notified, neither requested suddenly suspension on my internet DSL service and charged a cancellation fee for this suspension.
Tracking # {edited for privacy}
2/16/10 Verizon eCenter responded (Michael) I am sorry for the inconvenience you have experienced.
Please contact our Consumer Sales and Solutions Center directly at 1-800-Verizon or (800) 837-4966
Monday through Friday between 8:00 AM to 6:00 PM Local Time.
2/16/10 Verizon eCenter (Sue) responded : I am sorry for the inconvenience you have experienced.
I understand your frustration and concern regarding canceling your internet service in error. In order to provide you with the best customer service, please contact our Consumer DSL Sales and Solutions department directly at (800) 567-6789 and a representative will be happy to assist you.
I stand on my decision of not pay for someone else mistakes.
Your actions have damaged my integrity as a good costumer and citizenship.
Without doubt after this problem get clearly resolved, you will lose this good costumer, get a negative feedback and I am planning to publish this letter at every web forum available. -
Custom playlists created in the iPod used to be called 'on-the-go' and would sync to your PC. Each time you created a new one it would be called on-the-go1, on-the-go2, etc. Sometime ago there was a software update that allowed you to name them in the iPod, only now they don't sync to the PC. They simply disappear. It's as if there is only a one-way sync, from the PC to the iPod because if I create one on in the PC, it will sync to the iPod. Is there a setting that will allow 2-way syncing? I can't find one. This used to work.
What version of iOS are you running on your iPod Touch currently? I assume you have your iPod set up to automatically sync with your iTunes library?
B-rock -
Creative MediaSource Playlist problems!!
(Creative MediaSource Playlist problems!!i Hello!? I am having a huge problem trying to add music to my playlist that I created using MediaSource (I have a 30GB Zen Vision M)
I'll create the playlist, but it is only saving the last track(s) I added to it.... for example:
I add "Human Touch", "Walk of Life" and "Sultans of Swing" at the same time
Those three songs show up on the playlist
Then I'll add "What's love got to do with it" by itself
Playlist now only contains "What's love got to do with it"
I should note that I recently had to perform a system recovery (since my computer crashed but I didn't lose any data). I have the latest firmware for my Zen Vision M and the latest version of the Creative Media Source Version 3.30.35)? Any questions please ask!
Thanks!, I would suggest using the Zen Media Explorer for your device to make & edit playlists. It is on the install disc. MediaSource is not that good. Of all the Creative software the Zen Media Explorer for each player is one I do use often for this reason.
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Combo of T61 and customer support problems
My main problem is that my T61 freezes up. It came with a 2 gig ram, sbbb Intel core 2 duo t7500 processor, 1 gig turbo memory window's ultimate 32 bit os and an 80 gig hard drive. This problem has been going on intermittently (odd) since I received the laptop brand new. I may or may not be able to move the cursor over the screen when it is frozen. It does not high light anything, control-alt-delete does not work, nothing responds. I have to manually hold down the power button to turn the system off.
The different things it has done, and not all during the same occurrence: blue screen with white writing, black screen with white writing, black screen oxc 000000f-selected entry could not be loaded because application is missing or corrupt, the memory was dumped (I had used rescue and recovery backup disks then because I did not know if something was corrupt in the original software that came loaded on it), sometimes it checks the c-drive after being manually shut down, sometimes it does not, problem with window's registry (only did that maybe twice), and corrected master file table, corrected bit map (after checking c). Sometimes it freezes and gives no error messages during restart. I do not have anything loaded on this system that is not compatible with vista nor anything that exceeds the ram.
When I had to use my rescue and recovery disks because everything crashed, I called tech support. They told me I needed to update my drivers-especially my video driver. I tried to tell them that I had been going to the lenovo website for driver updates, using pc doc, updating bios, doing a registry cleanup, defraging the hd, and of course window's updates. So he gave me a link on lenovo's website for another update. During that call, I told the guy that the recovery disks that came with the laptop loaded XP on my system. He sent me out vista recovery disks-vista business, not ultimate, and it was freezing up on vista and xp-no matter what program I was using. The next time I called, lenovo had my computer shipped back and replaced the corrupt 2 gig ram. It came back with the same software it left with, so I know my hard drive had not been wiped. On the third call I was told to update my drivers, check the hard drive using bios, that it was my web browser, remove the battery.... By this time I was wondering about technical service which leads me to my other issue.
I called the month after my warranty ran out, because I thought I had an established history of problems with this $1600+ laptop that has not worked right, and I was told that the warranty had run out, they would not honor it, records after 30 days were wiped-so there went my established history. Now someone please tell me why a computer company would not keep records of customers warranty work requests? Especially during the warranty period. I was then given the number to out of warranty claims who told me it was out of warranty (duh) and she gave me the number to entitlement. They called me the next day, which was nice but unfortunately I was not expecting their call and did not have all my info available. Entitlement told me that someone from tech support would call me within the hour. My computer proceeded to freeze up-so I left it frozen while waiting for tech support to call. They did not so I called them, was told my warranty was out of date and I was transferred to another number. Now this entire time I had been polite in my requests and conversations, my family had even alerted them to a billing error that would have caused another customer some problems. The tech I was transferred to was extremely rude the entire time. I was not given the opportunity to explain my situation-which was what entitlement said the call would be about. I requested mediation, he told me someone would call me within two days, then he proceeded to hang up on me. No one has called.
I would appreciate some assistance, in my computer problems and how to get in touch with the right person about customer service. Thank you.obviously you have suffered a lot with the laptop os not working properly, have you tried to disable the turbo memory, sometimes that cause alot of trouble.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft
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