Not connected to Internet message when checking for updates
When I use the check for updates button in Itunes, i get the message that my computer is not connected to the internet. It is
This is very very annoying and I can't download the latest software update (2.1)
I have i tunes 8 and can access the app store ok
Any suggestions please?
Come on Apple - sort this out
Do you have any information about iTunes and iPhone software versions, whether you're running Microsoft'Anything' or Apple'Anything' as your operating system, your hardware platform and USB version, to name but a few missing details?
Come on now: "Come on Apple - sort this out!!!" might be on a wish-list somewhere, but which version 'crystal-ball' do you suggest is used to assist?
It is very very annoying, you're right, all round, but it is much easier to provide assistance and helpful suggestions if the combinations surrounding one specific area of the Universe that is affected can be minimised.....
Message was edited by: RestlessFool
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Script Error message when checking for updates....
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Script Error
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FYI to the Site Administratorparkerpress wrote:
Any idea how to solve this if I haven't activated the 3GS service? I've been doing fine on wireless only.
Steve
Same problem here. After upgrading to iOS 4.2.1 a couple of weeks ago I'm getting the same error as the OP in the first post. I've never activated the 3G service.
I tried turning the cellular service on and checking for updates, pulled and replaced the SIM card, rebooted, nothing helps. I'm still getting the error when I click on the "Check for Update" button in iTunes (v10.1) when my iPad 64GB 3G is connected to my iMac. Any help would be appreciated. TIA. -
Suddenly started receiving a error message when checking for updates in app store nsurlerrordomain error - 1012 how to fix?
Thanks Linc I will sit tight for a while to see what happens before chasing up customer service. Cheers.
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getting not connected to internat message when i back page or fill out forms
If you are using Safari, go to the Safari menu bar click Safari / Preferences then select the Autofill tab.
Click the Edit button next to: Other forms. Click Remove All.
Back to the menu bar, click Safari / Empty Cache.
Restart your Mac. -
I just today updated to Firefox 3.6.20 from Firefox 3.6.18. I tried checking for new updates again using the Check for Updates option under Help and it said that "There are no updates available. Firefox will check periodically for updates." I am looking for Firefox 6 update, but it does not find it. This happened before when I tried to search for Firefox 5 when I had Firefox 3.6.18 and before Firefox 6 came out. Why does it not detect the latest version of Firefox when there is clearly a newer version out there?
Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
BTW, I'm having no problems with 3.6.18 but after learning about the existence of version 5.0.1, I'm a bit too eager to lay my hands over it.
Thanks for your help; hope this wasn't extremely long. -
Keep getting "not connected to Internet" message when trying to upgrade iPad software to iOS 7.0.6
I was able to install the upgrade fine on both iPhones but when I try to install on iPad keep getting "you are not connected to the internet" when I am in fact connected. tried shutting iPad down and restarting that didn't work.
Hello cchall,
Thank you for the details of the issue you are experiencing with updating your iPad.
If you are using Wi-Fi, I recommend following the steps in the section titled "Unable to access the Internet while connected to Wi-Fi" in the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
If you're using cellular data, I recommend the following article:
iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
http://support.apple.com/kb/TS4249
Alternatively, you can update your iPad using iTunes. To do this, use the steps in the section titled "Update your device using iTunes" in the following article:
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Printer cannot connect to the server when "checking for update". Can't setup eprint.
I have an Officejet 4620 All-in-one working wireless. It prints, scans and sends and receives faxes well. After setting up a fixed IP address, I started to get this problem. I test the wireless connection pressing the wireless button and report says everthing's fine. I'm using Windows 7 64 bit SP1.
This is how I configured IPv4:
IP Address 10.0.0.250
Subnet Mask 255.255.255.0
Default Gateway 10.0.0.67
Preferred DNS Address 10.0.0.67
Alternate DNS Address
WINS Server 0.0.0.0
Secondary WINS Server 0.0.0.0doghaus,
Change your preferred DNS server to 8.8.8.8 and your alternate to 8.8.4.4.
Let me know if that works for you.
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When trying to update to 4.0.1 it locks up when checking for updates to plug-in. This causing Firefox not to work. Why?
I am running windows 7. I have tryed uninstalling and reinstalling and every time it locks up at the same point, when it is checking for updates to plug-ins. I have run troublt shooting and it tels me :Incompatible Application. Why??Create a new profile as a test to check if your current profile is causing the problems.
See:
* [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Error 80072EE6 when checking for updates
Hi, I have a Windows Server 2008 R2 box that shows an error when Checking for updates.
When I go to Windows update and push "Check for updates" I get a message saying:
Error(s) found: Code 80072EE6
I checked that download.windowsuodate.com is reachable
Any ideas?I tried installing MSXML 4.0 SP1 on the machine. But it didn't solve the issue.
Below you can find the log from today after I checked for update? I did a check for updates at 13:39. Below that I added a few other log lines before that as well.
2010-04-20 13:39:54:374 932 1304 AU Triggering AU detection through DetectNow API
2010-04-20 13:39:54:374 932 1304 AU Triggering Online detection (interactive)
2010-04-20 13:39:54:374 932 9ec AU #############
2010-04-20 13:39:54:374 932 9ec AU ## START ## AU: Search for updates
2010-04-20 13:39:54:374 932 9ec AU #########
2010-04-20 13:39:54:374 932 9ec AU <<## SUBMITTED ## AU: Search for updates [CallId = {859EE30D-0304-4464-AE74-DE01E5B0F36C}]
2010-04-20 13:39:54:374 932 1320 Agent *************
2010-04-20 13:39:54:374 932 1320 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-04-20 13:39:54:374 932 1320 Agent *********
2010-04-20 13:39:54:374 932 1320 Agent * Online = Yes; Ignore download priority = No
2010-04-20 13:39:54:374 932 1320 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2010-04-20 13:39:54:374 932 1320 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2010-04-20 13:39:54:374 932 1320 Agent * Search Scope = {Machine}
2010-04-20 13:39:54:374 932 1320 Setup Checking for agent SelfUpdate
2010-04-20 13:39:54:374 932 1320 Setup Client version: Core: 7.3.7600.16385 Aux: 7.3.7600.16385
2010-04-20 13:39:54:374 932 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-04-20 13:39:54:389 932 1320 Misc Microsoft signed: Yes
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: DownloadFileInternal failed for AGR-SRV-WSUS/selfupdate/wuident.cab: error 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EE6
2010-04-20 13:39:54:389 932 1320 Setup FATAL: SelfUpdate check failed, err = 0x80072EE6
2010-04-20 13:39:54:389 932 1320 Agent * WARNING: Skipping scan, self-update check returned 0x80072EE6
2010-04-20 13:39:54:389 932 1320 Agent * WARNING: Exit code = 0x80072EE6
2010-04-20 13:39:54:389 932 1320 Agent *********
2010-04-20 13:39:54:389 932 1320 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-04-20 13:39:54:389 932 1320 Agent *************
2010-04-20 13:39:54:389 932 1320 Agent WARNING: WU client failed Searching for update with error 0x80072ee6
2010-04-20 13:39:54:389 932 860 AU >>## RESUMED ## AU: Search for updates [CallId = {859EE30D-0304-4464-AE74-DE01E5B0F36C}]
2010-04-20 13:39:54:389 932 860 AU # WARNING: Search callback failed, result = 0x80072EE6
2010-04-20 13:39:54:389 932 860 AU # WARNING: Failed to find updates with error code 80072EE6
2010-04-20 13:39:54:389 932 860 AU #########
2010-04-20 13:39:54:389 932 860 AU ## END ## AU: Search for updates [CallId = {859EE30D-0304-4464-AE74-DE01E5B0F36C}]
2010-04-20 13:39:54:389 932 860 AU #############
2010-04-20 13:39:54:389 932 860 AU Successfully wrote event for AU health state:0
2010-04-20 13:39:54:389 932 860 AU AU setting next detection timeout to 2010-04-20 16:39:54
2010-04-20 13:39:54:389 932 860 AU Successfully wrote event for AU health state:0
2010-04-20 13:39:54:389 932 860 AU Successfully wrote event for AU health state:0
2010-04-20 13:39:59:397 932 1320 Report REPORT EVENT: {741C8C46-3179-401C-A2F1-1697349B6F0E} 2010-04-20 13:39:54:389+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80072ee6 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80072ee6.
2010-04-20 13:39:59:397 932 1320 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2010-04-20 13:39:59:397 932 1320 Report WER Report sent: 7.3.7600.16385 0x80072ee6 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
2010-04-20 13:39:59:397 932 1320 Report CWERReporter finishing event handling. (00000000)
Part of the log before that:
2010-04-20 12:41:32:654 932 590 PT WARNING: PTError: 0x80072ee6
2010-04-20 12:41:32:654 932 590 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee6
2010-04-20 12:41:32:654 932 590 Report WARNING: Reporter failed to upload events with hr = 80072ee6.
2010-04-20 12:47:35:027 932 9ec AU #############
2010-04-20 12:47:35:027 932 9ec AU ## START ## AU: Search for updates
2010-04-20 12:47:35:027 932 9ec AU #########
2010-04-20 12:47:35:027 932 9ec AU <<## SUBMITTED ## AU: Search for updates [CallId = {EC4FD2F6-5BB1-440D-84A9-FB1574352B9F}]
2010-04-20 12:47:35:027 932 590 Agent *************
2010-04-20 12:47:35:027 932 590 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-04-20 12:47:35:027 932 590 Agent *********
2010-04-20 12:47:35:027 932 590 Agent * Online = Yes; Ignore download priority = No
2010-04-20 12:47:35:027 932 590 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2010-04-20 12:47:35:027 932 590 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2010-04-20 12:47:35:027 932 590 Agent * Search Scope = {Machine}
2010-04-20 12:47:35:027 932 590 Setup Checking for agent SelfUpdate
2010-04-20 12:47:35:043 932 590 Setup Client version: Core: 7.3.7600.16385 Aux: 7.3.7600.16385
2010-04-20 12:47:35:043 932 590 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-04-20 12:47:35:059 932 590 Misc Microsoft signed: Yes
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: DownloadFileInternal failed for AGR-SRV-WSUS/selfupdate/wuident.cab: error 0x80072ee6
2010-04-20 12:47:35:059 932 590 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EE6
2010-04-20 12:47:35:059 932 590 Setup FATAL: SelfUpdate check failed, err = 0x80072EE6
2010-04-20 12:47:35:059 932 590 Agent * WARNING: Skipping scan, self-update check returned 0x80072EE6
2010-04-20 12:47:35:074 932 590 Agent * WARNING: Exit code = 0x80072EE6
2010-04-20 12:47:35:074 932 590 Agent *********
2010-04-20 12:47:35:074 932 590 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-04-20 12:47:35:074 932 590 Agent *************
2010-04-20 12:47:35:074 932 590 Agent WARNING: WU client failed Searching for update with error 0x80072ee6
2010-04-20 12:47:35:074 932 13e8 AU >>## RESUMED ## AU: Search for updates [CallId = {EC4FD2F6-5BB1-440D-84A9-FB1574352B9F}]
2010-04-20 12:47:35:074 932 13e8 AU # WARNING: Search callback failed, result = 0x80072EE6
2010-04-20 12:47:35:074 932 13e8 AU # WARNING: Failed to find updates with error code 80072EE6
2010-04-20 12:47:35:074 932 13e8 AU #########
2010-04-20 12:47:35:074 932 13e8 AU ## END ## AU: Search for updates [CallId = {EC4FD2F6-5BB1-440D-84A9-FB1574352B9F}]
2010-04-20 12:47:35:074 932 13e8 AU #############
2010-04-20 12:47:35:074 932 13e8 AU Successfully wrote event for AU health state:0
2010-04-20 12:47:35:074 932 13e8 AU AU setting next detection timeout to 2010-04-20 15:47:35
2010-04-20 12:47:35:074 932 13e8 AU Successfully wrote event for AU health state:0
2010-04-20 12:47:35:074 932 13e8 AU Successfully wrote event for AU health state:0
2010-04-20 12:47:40:066 932 590 Report REPORT EVENT: {B7F9094C-3FE2-4629-9B1A-1E4DB1DB51F3} 2010-04-20 12:47:35:059+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80072ee6 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80072ee6.
2010-04-20 12:47:40:129 932 590 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2010-04-20 12:47:40:129 932 590 Report WER Report sent: 7.3.7600.16385 0x80072ee6 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
2010-04-20 12:47:40:129 932 590 Report CWERReporter finishing event handling. (00000000)
2010-04-20 12:56:45:669 932 590 PT WARNING: PTError: 0x80072ee6
2010-04-20 12:56:45:669 932 590 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee6
2010-04-20 12:56:45:669 932 590 Report WARNING: Reporter failed to upload events with hr = 80072ee6.
2010-04-20 13:08:56:682 932 590 PT WARNING: PTError: 0x80072ee6
2010-04-20 13:08:56:682 932 590 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee6
2010-04-20 13:08:56:682 932 590 Report WARNING: Reporter failed to upload events with hr = 80072ee6.
2010-04-20 13:08:56:682 932 590 Report WARNING: Discarding a batch of 1 events because they have expired.
2010-04-20 13:08:56:698 932 590 PT WARNING: PTError: 0x80072ee6
2010-04-20 13:08:56:698 932 590 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee6
2010-04-20 13:08:56:698 932 590 Report WARNING: Reporter failed to upload events with hr = 80072ee6.
2010-04-20 13:23:17:734 932 590 PT WARNING: PTError: 0x80072ee6
2010-04-20 13:23:17:734 932 590 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee6
2010-04-20 13:23:17:734 932 590 Report WARNING: Reporter failed to upload events with hr = 80072ee6.
Is this what you meant? -
Unable to update older ipad (model MB292LL) to ios 6 - when checking for update msg says ios 5.1.1 and is already up to date.
That is correct.
You have an original iPad.
iOS 5.1.1 is the end of the line - that is the latest iOS that model can use. -
I keep getting "the network connection could not be established" message when trying to update my iPad, iPad2 and iPhone4 devices using either my iMac or MacBook. The Macs and iOS devices are apparently working correctly otherwise. Problem started about a day ago when I connected one of the iPads to my iMac and iTunes notified my of an update for the device. I tried and got the above message. Tryied other iPad2 and iPhone4 and get the same message. Also, get same message when trying to update using the MacBook. My system SW is 10.7.3 on the iMac and 10.6.8 on MacBook. iTunes is version 10.6. Have gone thru the check list of things to check and have re-started. Would appreciate any ideas. Thanks.
Another user named Springbk posted a fix that worked for me as I was having the same problem today:
I Changed my DNS settings to OpenDNS
On a Mac go to SYSTEM PREFERENCES>NETWORK>ADVACED>DNS
change DNS by adding ( + )
208.67.222.222
then
208.67.220.220
click okay/apply after. then try the update. after the update, just delete the two open DNS server numbers. should revert back to your old one. -
Im trying to update my iphone 5 and I am connected to internet; when I click update itunes tells me unable to update; not internet connection?
gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7. -
Can't open up a site in Safari - Get "Not Connected to Internet" message.
Hello!
Somehow, since this morning, my Safari stopped working. When I try to launch any website via Safari, I get a message that the computer is not connected to internet. However, it is connected and I can connect okay via Chrome.
Please help!
Thanks,
Sejal1. Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204
2. Deselect Proxies if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply”. -
Lion and Server downloaded fine, but Server wants additional "essential files" .
I try to load these but I get "not connected to internet" error message despite working wifi internet connection?
How to proceed (connection is good, firewall off,??)answer at https://discussions.apple.com/thread/3189925?tstart=90
-
When checking for updates on ipad the checking for update message shows continuiously
When trying to get updates on Ipad the checking for updates continually is shown
BHI00 wrote:
Thanks - I would rather not upgrade to snow leopard. Is there a way to revert from IOS 7.0?
What year, screen size, CPU speed and amount of RAM installed?
Why not upgrade to Snow Leopard, if you can?
NO. There is no way to downgrade your iPhone OS back to iOS6. Apple makes downgrades of their mobile OS not possible.
If you can, the only thing you can do is upgrade your Mac's OS X operating system.
Sorry,
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