Not receiving email alerts from my bank

I have my bank's online alert system set up to send me email when certain actions occur to my account. These alerts stopped coming to me some time in January. I thought it was a problem at their end because they had said that they were upgrading their system, but yesterday I added a Gmail address to the alerts and those are now coming through!
I have checked the spam folder on my computer (I usually use Forte Agent to receive mail via POP) and have disabled spam filtering at Verizon's end, but the email from the bank won't come to my @verizon.net addresses. I would prefer not to use a Gmail address for this, as Google knows too much about me as it is, I don't need them sniffing the alerts I get from my bank!
As far as I know all other email is getting through to my @verizon.net addresses, but I guess I can't be sure of that!

Telcoguru wrote:
The bank's IP address might be blacklisted on Verizon's network. Does the bank get back any replies saying that the email to you did not go through?
They haven't sent me any messages about their email being bounced, and I haven't called them to ask about it. I assume that their alert system is automated and have not tried sending any questions to its address. The bank's web site doesn't list any email contact addresses, just a phone number to call, and I really don't like calling customer service voice numbers and have someone make me go through all of the steps I've already tried!
Is there a page somewhere on the Verizon site listing the blacklisted ip addresses?

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One Yahoo! mail account does not receive email sent from .mac

OK, this is an odd problem, and any help would be appreciated.
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Anyway, has anyone seen a similar pattern with Yahoo! or any other email provider?
Thanks.
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Thanks for the reply . . . and yes, the recipient's email provider likely holds the answer.
However, I was hoping someone here might have had a similar experience and could answer as the email provider is Yahoo, and they are slow in responding to help requests . . . for a period I hosted a personal, paid website through Yahoo Domains and help tickets lingered for several days on multiple occasions (this being the reason the site is no longer hosted by Yahoo). I also doubt Yahoo will expend too much energy resolving a problem for a free email account.
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If you have not received by tomorrow let us know. Also, keep in mind that MetaLink users also receive an alert, so perhaps your co-workers got that one.

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Hi Jerome,
Have you checked the alert address set for your forum profile? That's set by clicking on the 'Quick access' dropdown in the upper left (under the 'Ask a question' button) and choosing 'My settings'. There's a 'Configure alerts' section there where you can
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Don't retire TechNet! -
(Don't give up yet - 13,225+ strong and growing)

HELP ... Not receiving email messages from particular Yahoo Group

Ever since the evening of 3/26 every member of my Yahoo Group with an email address from Comcast.net has not been able to reliably receive messages from the group. Out of over 40 emails since then, we've received 4 (2 on 4/1 and 2 this morning). There are no error messages involved, there are just no emails in our inboxes. Yahoo does not indicate that any of the messages have "bounced". The messages are not in my spam folder (in fact, the first Comcast "helper" i worked with had me turn off the spam filter in Comcast,net) Oddly, I (and the others) can receive messages from other Yahoo Groups that we are members of, just not ours: SoundOfNewEngland I was on the phone with Comcast for 2.5 HOURS on 4/3 and was basically told that since I could receive a test message from Comcast that the error must be with Yahoo! After contacting Yahoo, I was told that since others in the group can receive the messages, that the error must be with Comcast. <sigh> The last email I got from Yahoo said that Comcast would need to add Yahoo info into the Comcast whitelist. I told this to a Comcast technician during a help chat on 4/5 ... and she told me to fill out this form: http://www.comcastsupport.com/sdcxuser/asp/comcast_blockedprovider.asp I did that even tho the issue is that the Yahoo Group's messages were being blocked and I didn't have an IP address for those, but I could provide the domain name: yahoogroups.com I tried to put the info that Yahoo Groups gave me for the whitelist, but the description is limited to 1024 characters Needless to say, I have not received a resonse from Comcast within 24 hours of posting the form Here is the info from Yahoo!: "Since you have already reviewed your settings, and confirmed that the emails are not landing in your spam folder, you will need to follow up with your email provider again, since it appears that they are dropping emails from the group. Email providers generally do this because they think a message is spam, and they are particularly likely to use this approach with bulk messages coming from an email list.
If you have not done so already, you can provide them with the following link:
http://tech.groups.yahoo.com/group/ygmailadmin/
There, they can find a current list of all of our outgoing email servers for white listing.
They can also contact the owner of this official Yahoo! Group, for further assistance in troubleshooting this issue, by sending an email to:
[email protected] However, if your email provider continues to fail to deliver your Yahoo! Group messages, we strongly suggest you consider changing your email provider to another provider who will. This doesn't necessarily mean you need to change your ISP. You can also use a free Web-based email service like Yahoo! Mail or Hotmail while retaining your current ISP." If it helps, the Yahoo incident # is: 120402-011733 It's not a big group, only 86 members. All together we generate maybe 100 messages a month ... not even close to being considered spam. Most of the members are older and not comfortable with new technology. Asking them to create new emails is not an option. This group is our primary means of communicating with each other, so the sooner we get this resolved, the less stress for my members! I'm sorry for the length of this message, i'm just trying to provide all the detail i can. I hope you can help. Thanks,Carol

more info: I usually get my mail using Outlook, but the messages are not there when I view them directly on Comcast.net either .... I'm using Chrome for a browser and have VISTA for my OS Here's a message header from the most recent email sent to the group that I did not receive (i will xxx out the email addresses) at my Comcast address but DID receive at my Yahoo address:
From Eileen Fri Apr 6 11:56:17 2012
X-Apparently-To: [email protected] via 72.30.239.82; Fri, 06 Apr 2012 11:56:22 -0700
Return-Path: <sentto-512785-10246-1333738581-sxxxxxxx1=yahoo.com@returns.groups.yahoo.com>
Received-SPF: none (domain of returns.groups.yahoo.com does not designate permitted sender hosts)
bzpwPjwvc3Bhbj48L2ZvbnQ.CgogPC9vOnA.PC9zcGFuPjwvZm9udD4KCiAg
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X-YMailISG: e3e1T3cWLDu.Osw7OOZubcQqoSFUnmYIENQDkbvkbj.f1YSG
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Y32iGH8-
X-Originating-IP: [98.139.165.5]
Authentication-Results: mta1260.mail.ac4.yahoo.com from=yahoogroups.com; domainkeys=pass (ok); from=yahoogroups.com; dkim=pass (ok)
Received: from 127.0.0.1 (HELO ng2-ip9.bullet.mail.bf1.yahoo.com) (98.139.165.5)
by mta1260.mail.ac4.yahoo.com with SMTP; Fri, 06 Apr 2012 11:56:22 -0700
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoogroups.com; s=lima; t=1333738582; bh=sG8gHMXUATS8FPacoEmQj76vBTuNbmLCXaXWAAi6isw=; h=Received:Received:X-Yahoo-Newman-Id:X-Sender:X-Apparently-To:X-Received:X-Received:X-Received:X-IronPort-AV:X-Received:X-Received:To:Cc:Thread-Topic:Thread-Index:Message-ID:Accept-Language:Content-Language:X-MS-Has-Attach:X-MS-TNEF-Correlator:acceptlanguage:X-Originating-IP:X-eGroups-Msg-Info:From:Sender:MIME-Version:Mailing-List: Delivered-To:List-Id: Precedence:List-Unsubscribe: Date:Subject:X-Yahoo-Newman-Property:Content-Type; b=Rm1y/6pBXsTuRSaDcXiCTVvq2gag2bxCn33QtzJ758CZ+3HKtQKe+XN6lTdZpP+/vDm8tdDSIdtzb9KhdtvVWcJXijUMLCdwNCBpJGVkKxX14dHjh2y/SRJ+4lHzbXvh
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=lima; d=yahoogroups.com;
b=LDjKTTQnA7I/VM4aeY0zRYwkr8NkUMk8LYaBXfnp3GE2q15fsiVZ5fdkeGROAluMK5ybf06af+JzduWb03vJAnmi71j5m0l5bFNZjgBsy0u55hLT6nXABUubEMgRR51M;
Received: from [98.139.164.120] by ng2.bullet.mail.bf1.yahoo.com with NNFMP; 06 Apr 2012 18:56:22 -0000
Received: from [98.137.34.40] by tg1.bullet.mail.bf1.yahoo.com with NNFMP; 06 Apr 2012 18:56:22 -0000
X-Yahoo-Newman-Id: 512785-m10246
X-Sender: [email protected]
X-Apparently-To: [email protected]
X-Received: (qmail 48751 invoked from network); 6 Apr 2012 18:56:20 -0000
X-Received: from unknown (98.137.34.45)
by m4.grp.sp2.yahoo.com with QMQP; 6 Apr 2012 18:56:20 -0000
X-Received: from unknown (HELO mail02.bmchp.org) (216.57.136.41)
by mta2.grp.sp2.yahoo.com with SMTP; 6 Apr 2012 18:56:20 -0000
X-IronPort-AV: E=Sophos;i="4.75,382,1330923600";
d="scan'208,217";a="146119"
X-Received: from excahtp1.bmchp.org (HELO EXCAHTP1.healthnet.org) ([172.16.100.21])
by mail02.bmchp.org with ESMTP; 06 Apr 2012 14:56:19 -0400
X-Received: from EXMBCL1.healthnet.org ([169.254.1.124]) by
EXCAHTP1.healthnet.org ([::1]) with mapi; Fri, 6 Apr 2012 14:56:19 -0400
To: "'[email protected]'" <[email protected]>
Cc: "'[email protected]'" <[email protected]>
Thread-Topic: fittings
Thread-Index: Ac0UJvLIs9IpwqtfSy+hSVXx3b26bQ==
Message-ID: <[email protected]>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
X-Originating-IP: 216.57.136.41
X-eGroups-Msg-Info: 1:12:0:0:0
From: Eileen <[email protected]>
Sender: [email protected]
MIME-Version: 1.0
Mailing-List: list [email protected]; contact [email protected]
Delivered-To: mailing list [email protected]
List-Id: <Soundxxxxxxxx.yahoogroups.com>
Precedence: bulk
List-Unsubscribe: <mailto:[email protected]>
Date: Fri, 6 Apr 2012 14:56:17 -0400
Subject: [SONE] fittings
X-Yahoo-Newman-Property: groups-email-tradh-m
Content-Type: multipart/alternative;
boundary="_000_69C23C04D36F874092DCF98593C8DA539D4824864BEXMBCL1health_"
Content-Length: 7828 Thank you for any guidance you can provide

Not receiving email confirmations from new website registrations

I haven't been receiving any email confirmations from the various websites that I have been trying to register on. If I try the "forgot my password" function on these sites I don't get any replies to those either. I have been receiving emails replies from emails I have sent directly from Mail, and emails from those in my address book.
Any ideas what might be causing this?
I have asked Roadrunner to check their server to see if there might be something blocking some emails, and am waiting for their reply.
MacBook Pro Mac OS X (10.4.7) 2GHz Intel core duo

I haven't been receiving any email confirmations from
the various websites that I have been trying to
register on. If I try the "forgot my password"
function on these sites I don't get any replies to
those either. I have been receiving emails replies
from emails I have sent directly from Mail, and
emails from those in my address book.
Any ideas what might be causing this?
I have asked Roadrunner to check their server to see
if there might be something blocking some emails, and
am waiting for their reply.
Definitely sounds like something on the remote end to me...

Not receiving email notifications from My Alerts

It should be set up to email me, but it doesn't.
Help.

Hi!
Go to your Account Settings, then click "Manage My Alerts" and see if the boxes are checked! You can recieve email alerts for all individuals in your iTunes Purchases or add any artist.

Re: HELP ... Not receiving email messages from particular Yahoo Group

I have been having a similar problem with email from PayPal.I am an Ebay and Etsy seller. When I make a sale, I get one email from the auction site and another from PayPal.For the past month or so, MOST of the PayPal messages have not arrived in my Inbox.I'm SURE PayPal is sending the messages. Your SPAM filters must be removing them. They aren't making it into my Spam folder (which only receives 2-3 messages per MONTH).I can't believe that Comcast doesn't have a White List function to deal with this.

Call Comcast security to see if they can tell you what is going on-----------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329

Setting times to not receive email alerts and or only on certain accounts?

Is it possible to set the iphone to not notify of new emails during certain times? For instance, with a BB, you can turn the email notifications off overnight. Phone still rings, but no annoying email dings while you're sleeping.
Also, can you have one email account with an audible notification and the others not?

Hello, Welcome to discussions.
At this current time this can not be done. You can use the silent switch if you would like for night time use so you do not hear the sounds waking you up. You can also turn on Vibrate so if you do get a call at night the vibration should be loud enough to awake you.
http://www.apple.com/feedback/iphone.html

Try to sync computer. Have not received email back from Firefox.

Still waiting for email to verify sync...

HI cunfla,
You open the manage account and resend the verification email? Please also check your email filters to make sure it did not get stuck in spam.

I am not receiving emails from a static IP address becasue icloud server thinks its spam when it isn't

I am not receiving emails only from on preson. they get a message bumped back to them indicating that there is a DHCP block from there static IP address. What I gather is the icloud server thinks these emails are spam coming from the IP address so it's blocking it. How do you unblock it becasue it's not spam?

the email provider is icloud.com email address. It has blocked a specific static IP address that is a customer I do regular business with. I get all other emails just fine. I event sent an email to myself from my work email which is from a static DHCP server and it went through with no problems. It appears the icloud server has blocked a specific IP address because they think it's spam or something in a title of an email may have looked like it had illegal content. So I guess the email provider is Apple? Who do you contact? I know that they can change this by unmasking the IP address.

I received a phishing email supposedly from my bank and clicked on url - didn't enter any data though.Bank says to get ipad checked for viruses,but I understood ipad has built in security.I've cleared cookies in safari via settings. Anything else to do?

I received a phishing email supposedly from my bank and clicked on url - didn't enter any data though.Bank says to get ipad checked for viruses,but I understood ipad has built in security.I've cleared cookies in safari via settings. Anything else to do?

I know this has been solved as you reported, but I think you need to check with your e-mail provider. Did you also get this same e-mail on your computer? If you use the same ID for e-mail on computer and ipad, it should have appeared on both. It's very common spam. Check your computer to see if on it, the e-mail is in spam, or, if you deleted it on your ipad, check your recently deleted e-mails.
You might want to consider changing your password, though people sending spam, don't need it. My e-mail provider had me change my password, not because I was getting spam, but unknown to me, I was sending it! (You'll still get some spam, though.) It's when you learn that you're unknowingly sending spam...that you must change your password.
Hope this helps.
(Ss I was sending this, I just got an e-mail notification from the Nigerian... it got to my e-mail instead of going to spam.)

Can not receive emails from third party email accounts

Recently I started working for a small business which has small business server 2011 and exchange 2010 installed. Before I started there were eight user accounts and they all have unlimited email access. I created a few users through sbs AD and also from
exchange console a week ago. Unfortunately none of them can not receive emails from third party accounts. they all can receive internal emails and also can send mails to any email accounts internally and externally.
This is a night mare for me as new users are having trouble with communicating via mails. I have tried all the methods and now thought of posting this issue on tech net. Please help me on this!!
Thanks a lot!!
Sammy

Checklist for testing inbound email problems, I am assuming outbound emails works ok.
1. Check Port 25 forwarding on all modems routers/firewalls
2. MX Record is created and pointing to the correct Public IP Address, use MXToolbox.com to verify MX Record and test SMTP flow. Also Verify your public IP has not changed, use whatsmyip.org to check you public IP
3. If using POP Connector Service, make sure POP accounts are created properly
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HT3376 I am not receiving emails in my Mail account. However, I am receiving them on my web based yahoo account and on my ipad. The other strange thing is that on my Mac, I have been receiving emails from Apple. How can i fix this problem?

I am not receiving email messages in my Mail account on my Mac OSX. However, emails are being received on my ipad and my yahoo web site. Also, all emails from Apple are going through in my Mail account. How do I fix this problem?

Well, the other person said theirs was working now. On yours let's try this...
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

Exchange server not receiving emails from gmail

Hi dear.
From 2 days ago our exchange server 2013 not receiving email from gmail account. but we can send from our exchange or outlook to gmail account.
we can receiving email from yahoo, hotmail, aol or other mail server But, just gmail account we can not receive email. plz help us, how can i do.
Thanks

Hi Beigi,
According to your description, I understand that Exchange cannot received the message from Gmail, however others works well.
Great checklist from Hotaka.
Additional, I want to double confirm whether any other antivirus and protection software in your environment, also the
Anti-Spam
or
Transport rule settings, for example sensitive words, IP block list and attachment filter, so that the message from external trigger constraints and be rejected. Meanwhile, please double check in OWA.
Besides, please use message tracking log to get more details for this issue. It’s more helpful to narrow down the problem, for your reference:
http://technet.microsoft.com/en-us/library/bb124375(v=exchg.150).aspx
Best Regards,
Allen Wang

Not receiving email alerts from my bank

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