Not receiving payments

Hi
With the help of contracted developers we have built and launch an app on iTunes.  I set up my bank details and it has been over 30 days since our first app sale.  However we are not recieving the payments in our bank account.  Can someone please let me know if I missed something or how I can contact apple directly to discuss this?

As these are strictly user to user forums, it might be better if you posted in the Developer forums? Unless a developer sees this post, they may not know how to contact Apple for this type of problem. Or, you may try calling Appe and simply asking them which department you should be talking to. In any case, here is Apple's contact us page:
http://www.apple.com/contact/

Similar Messages

  • I purchased the light room program on jan 14 and still have not received payment receipt confirmation or download link.

    hello i purchased the LR program and still have not receive an email with the downloadable info. however i did receive they had confirmation of my order and it was currently being processed and that i would receive and email within 24hrs with payment confirmation and the link to download my program. so far i have not received either of those and its been 10 days. really need that program, i have customers photos i need to edit.

    A quick trip to Google would confirm that you don't need a "special" link from which to download the software:
    Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
    Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1

  • Vendor not receiving payment due to incomplete address on file sent to bank

    hi friends,
    i have a question, we normally send a file to the bank of the payments we make to the vendors, 1 of the vendors was not paid and the reason being that the vendor address was incomplete on the file sent to the bank for which the bank has rejected the payment. could this be some kind of mapping error? as the address from the vendor master is appear complete on the file sent to the bank.
    does any one know how this mapping takes place... where is this mapping done in SAP
    regards
    charlie

    Transaction OBVCU or FBZP payment methods/Country For thecountry and payment method combination, there is an area with heading 'Required Master record specifications. In that there is check box for Stree, PO box  or POBox code. See if this check box is checked. If it is checked , you cannot process payment program for vendors with incomplete address record.

  • I am owed money from my final bill on my account and have not received payment.

    According to my last bill, I am owed a credit of $64.57. Was told I'd receive a check in the mail and haven't received anything.

    Your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

  • Received payment documents (not cleared yet) in dunning selection

    Dear experts,
    Do you know if it is possible to have received payment documents (not yet cleared against open items) in the dunning selection, dunning list and dunning letter?
    Is there a BADI or BAPI we can use to change the document selection of the dunning program?
    Hope to hear from you soon.
    Best regards,
    Jurriaan

    Hi,
    As a standard, whenever you are receiving collections without refering to any invoice, both the items (means customer invoice and receipts) will appear in the dunning notice... !!!
    If the collection received by using SPL GL indicator, then you have to activate the particular SPL GL indicator in T Code FBMP and SP. GL indicator tab
    Hope it clears your doubt.
    Regards
    A.Saravanan.

  • Not receiving secure PDF for offline payment

    Hi all,
    I've had a website running for the past few months that takes users details for offline payments during checkout. When I first set the site up (several months ago) everything seemed to come through fine. I could see the users details and had everything I needed to take payment.
    However I have recently gone back into the site to make a few changes and have realised that I am no longer receiving the secure PDF for offline payment. I have set my new password, triple checked that my email is selected and have tried several times but still can't seem to find any user details that would allow me to take payment.
    This is currently the only system I have in place as I am assessing whether or not there is enough traffic on the site to consider setting up a realtime payment portal but even as a temporary thing I would like to get this working.
    Any information about this would be greatly appreciated!

    Hi SafeySnail,
    I'll need you to submit a support ticket on this issue and specify which site this is occurring with as well as the email address that is not receiving the secure PDF. The support team will be able to investigate why this is occurring and get back to you with a solution.
    You can submit a support ticket from within the admin console > Help & Support.
    Cheers.

  • Trying to sign up for the Apple iOS Developer but I think that the payment is not received

    Trying to sign up for the Apple ios Developer but I think that the payment is not received.
    In the developer's site Register ״Pending Enrollment״ and it waiting for payment even paid thet the I get accept to my mail with the payment details.
    What to do?
    Thanks

    Please read https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Alert Management when Payment not received within duedate

    Hi Experts,
    Is there any Qery for alering the Manager and User when the payment was not received with in the Due date of the customer. It meens the system must Alert all the Invoice Details which were open after due date.
    Thanks
    Srini

    Hi Srini,
    Alert query will not be compatible with any parameters.
    You may check this:
    SELECT T0.DocNum, T0.DocDueDate, T0.CardName,
    T0.WTSum AS 'TDS Amount',
    T0.DocTotal,
    (T0.DocTotal-T0.PaidToDate) as 'BalanceDue'
    FROM OINV T0
    WHERE Year(T0.DocDate) = Year(GetDate()) AND T0.DocStatus = 'O' AND DateDiff(DD, T0.DocDueDate, GetDate()) > 0
    GROUP BY T0.DocNum, T0.DocDate, T0.CardName,
    T0.WTSum,T0.DocTotal,T0.PaidToDate
    Thanks,
    Gordon

  • Payment not received

    I have redeemed my globaltestmarket for £40 in my PayPal account and forgot to change my details to my new PayPal account when redeeming and did not receive this as my account is limited, can it be checked for me as I contacted the globaltestmarket customer service and they told me the payment has been made from their side so I would like to find out and if so would like it to be transferred to my new PayPal account please, thank you.

    If your account is limited then normally you can't open another.  You are only allowed 2 PayPal accounts if x1 is personal and the other one is business.  You can contact customer services but it's doubtful they will transfer it from a limited account and you risk your other account being limited dependent on the reason for that limitation. 

  • App not received even after making payment

    My Black berry I'd is -amarjitsatia
    I purchased one pro version of "JUnk call blocker professionl" wide order no 11391270 Dt-24 July 2012
    I have still not received my order,inspite of my various mails to the vendor"S4BB Ltd"
    The app shown under my I'd is still the demo version with limited access whereas I have paid for the Pro version,neither I have received any update from the vendor,I have tried with the vendor and the reply is that the app store support would be dealing with this
    Kindly look into the matter and oblige

    Bhai for all that I know your problem may have been an internet connection time out. I'm nit sure what a perfect solution would be but you should try checking once if the app is still available on the app store. If it's there then try downloading the trial version of the app, and then put the license code when they ask ask for the upgrade.

  • Did not receive the payment co firm with code

    Dear All
    I pays for having the InDesign suite but I did not receive the code number for starting use the software.
    How can I do!
    Thank you
    Alessandro

    if you want to cancel your order, Return, cancel, or exchange an Adobe order
    if you want to try the cc subscription to see if it works for you: just go here, sign in with the same id that has a cc subscription and start your download, https://creative.adobe.com/

  • Is There any API in receivables payment will made against closed invoices ?

    Hi ALL,
    i have requirement as below.
    i am doing AR Invoice Data Migration for Instance 11.5.5 (as a Source Instance) to the new instance R12 (as a target instance).
    Both open and closed invoices will have to be migrated from 11.5.5 to R12 to provide the drill down facility for audit purpose.
    To meet the above requirement all the open and closed invoice will be picked up from 11.5.5 ; and imported into R12..
    Subsequently, full payment will be made in R12 against all closed invoices in 11.5.5 to close those invoices by using any APIs?
    can some one explain is there any API in receivables payment will made against closed invoices.
    Thanks,
    VSR.

    Hi,
    Can you be clear on your question: You want any API to make payment against closed invoices?
    To me, You are making things complex. We can achieve the Migration of Closed invoices using following two procedures:
    Procedure: 1
    Ask Functional Guy to create a Transaction Type 'Closed Invoices' with Open to Receivables Flag not checked. +(You can uncheck Post to GL flag also, if required depending on your migration strategy)+. Status at Transaction Type if taken as 'Closed' it will be appropriate.
    Invoices migrated using this Transaction Type shall not be shown as Outstanding but will be useful for Audit.
    Procedure: 2
    Consider the amount due Original of Closed Invoices and migrate them with the amount as Amount due remaining.
    While migrating populate Receipt Method,Payment Method and Instruments useful for Automatic Receipts.
    Once Create Automatic Receipts Program is run, it will close all these invoices. Note: We require dummy bank here which points to a Clearing account.
    Automatic Receipts program is also an API.
    In the above 2 ways, we are acheiving the Goal by using Functional knowledge rather than Technical. And I think following Functional way is better and less time consuming.
    Please discuss with your Functional consultant if required. You can succeed.
    Regards,
    Sridhar

  • IF YOU ORDERED AT 3AM AND HAVE NOT RECEIVED SHIPPING INFO YET or CHARGED ACCOUNT, PLEASE READ...

    I called a Verizon CSR this morning because I ordered my Iphone 4 at 3:10 AM EST, and I did not receive any tracking or shipping information yet, and I was starting to see several people that ordered after me receiving their phones.  So I decided to call a CSR and see what was going on, she told me that there was a problem with my CC, not going through and I should have gotten an email, which I didn't.  She reprocessed my CC and of course it did go through that time, but she wasn't sure if that re-set my prompt or not.  I checked my bank account and today my account was finally charged.  She did say that since they took my payment my phone should be shipped, but she did tell me that there are phones that were ordered that were on back order.  If your account has not been charged or you received a shipping information and you ordered your phone at like 3:00 am on 02/03, contact customer service.  There maybe a problem and they are not sending out emails letting you know.  I hope I still get my phone, otherwise I got up at 3:00 am for nothing.  Also, the reason my bank card did not go through is because my bank decided to do a system update and my payroll did not do into my account like it normally does, they had to manually post all direct deposits that day.   So it's not like I didn't have available funds!   I hope this helps some of you, had I not contacted a CSR, I would have never know, when I dial 611 it said my phone was going to ship on 02/10, and there was no problems.

    I had the same problem and my card was never charged but I had an order confirmation # that I had copied and pasted and e-mailed to myself the night the order was placed.  For a few days when I used the confirmation # in the "order status" on the Verizon website I received a message saying it was being "processed."  Then over the weekend I began receiving a message saying "technical difficulties" when I entered the confirmation # so I called today to see what was going on.  The CSR told me they had no record of my confirmation # (VERY weird since a few days before it worked on their website) and there was NOTHING they could do except tell me to re-order at 3am on the 9th.  WHAT?!?  Anybody else have this problem?

  • Not receiving bt emails?

    My email telling me my bt bill is ready online and my bt confirmation email for paying my bill online in my bt have not been received. I always get an email for both these things. Any ideas why I have not received these emails?
    Thanks.
    Solved!
    Go to Solution.

    The customer service bloke had no idea and could not help. That is the BT solution to not receiving a confirmation email when you pay using their online system. Absolutely no help what so ever. I have the live chat transcript- which when the poor english is deciphered, promises help in 24 hours. The famous BT lie. I will not be using their online payment system again as i do not feel it is secure as it gives no confirmation of payment. I do not want my bank details going around overseas when i thought the system was secure and electronically automated. I have contacted my bank regarding the matter and they agree with me i should not risk my card details in an unsafe system.

  • Moving customer balance from Accounts Receivable to Notes Receivable

    Hi Experts,
    We would like to move a customer's accounts receivable balance from accounts receivable to notes receivable and have the amount removed from the aging report.
    What steps do we need to take to make that happen?
    THanks for your help?
    Jane

    Hi Jane
    In that case you do an Incoming Payment
    In the Incoming Payment - > Payment Means choose cash - Tab. select 'Notes to receivable' account there. since your 'Notes to receivable' is not a cash account your cash reports will also not be effected
    Regards
    Sandeep

Maybe you are looking for