Payment not received

I have redeemed my globaltestmarket for £40 in my PayPal account and forgot to change my details to my new PayPal account when redeeming and did not receive this as my account is limited, can it be checked for me as I contacted the globaltestmarket customer service and they told me the payment has been made from their side so I would like to find out and if so would like it to be transferred to my new PayPal account please, thank you.

If your account is limited then normally you can't open another.  You are only allowed 2 PayPal accounts if x1 is personal and the other one is business.  You can contact customer services but it's doubtful they will transfer it from a limited account and you risk your other account being limited dependent on the reason for that limitation. 

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