Not responding when network drives present

Hi,
We are experiencing an issue which more and more people in the company reports. This is regarding mapped drives and computers which are offline.
Our setup:
We are mapping network drives through a GPO, using Create and Reconnect is not ticket on.
Clients with the issue is running Windows 8.1 and Windows 8.1 Update 1
The issue:
When the client goes offline and the network drives aren't connected anymore. The save as function in all applications (Word, Excel, PowerPoint, Notepad etc.) stops responding. The drives are still visible under This PC, but the file Explorer window will
also go into not responding if trying to disconnect or view properties on the Network drive.
We have tried:
Change GPO settings = No change
Use persistant = No change
Use powershell to map drives instead = No change
How did we verify the issue is related to Network drives:
We tried to disconnect the drives first and then go offline and then the save as function worked just fine in all applications.
We are desperate for some assistance on this issue and disconnecting the drives before going offline will Work as a temporary solution, but is definitely not a great solution in any way possible.

Hi,
Based on my understanding, this should be related to the TCP retransmit mechanism, in short, TCP would
 start a retransmission timer when each outbound segment is handed down to IP. If no acknowledgment has been received for the data in a given segment before the timer expires, the segment is retransmitted.
There are two values control the retransmit time:
TcpInitialRTT: Defines what the initial time-out settings are for new connections. This number in seconds is doubled each time it retransmits before timing a connection out. Defaults to 3.
TcpMaxDataRetransmissions: Determines how many times TCP retransmits an unacknowledged data segment on an existing connection. TCP retransmits data segments until they are acknowledged or until this value expires. Defaults to 5.
In general, the first retransmission was sent after about 3 seconds. The timer was then doubled for each of the retransmissions that followed. After the fifth retransmission, the timer was once again doubled. If no acknowledgment was received before it expired,
the connection was aborted.
Alex Zhao
TechNet Community Support

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