Note type not visible in Creation of Service Request

Hi there!
I am experiencing this OAF issue:
When creating a new Service Request there is a section "Problem Description" where we can see DFF, Summary and Notes.
The Notes region I can see is extended from another Region where there is the Notes Type and the actual Note to be entered (TextInput). But when creating a new Service Request I cannot see the Note Type messageChoice and don't know why. If I open the personalization page by clicking on "Personalise Page" link Ican see the Note Type item and it's visible according to the information but I still cannot see it. Is there any setup here that is used in the controller to hide the item? Is there something else happenning? Please, help.
//Patricia

Hi!
I discover that both Note Type and status are set to rendered=false in the controller. That's the answer. I have to check I customer needs to see those or if they can live with it as is. Question is why arethey invisible in Service Request entry?
//Patricia

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01/29/2015 14:13:26.53 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 88b9 High [Forced due to logging gap, Original Level: Verbose] Determining if the current user is a SharePoint Farm Administrator 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.53 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 8xqz Medium Updating SPPersistedObject ReportingWebServiceInstance. Version: 1118292 Ensure: False, HashCode: 52212853, Id: 5a4058b9-2ecd-421e-b9ae-818bbc57c8c6, Stack: at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error) at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb) at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.79 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Database ahjqp High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.57, Original Level: Verbose] SQL connection time: 0.0965 for Data Source=sql-01;Initial Catalog=SharePoint_Config;Integrated Security=True;Enlist=False;Pooling=True;Min Pool Size=0;Max Pool Size=100;Connect Timeout=15;Application Name=SharePoint[w3wp][2][SharePoint_Config] 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.79 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Database 8acb High [Forced due to logging gap, Original Level: VerboseEx] Reverting to process identity 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.86 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Topology 88ch High [Forced due to logging gap, cached @ 01/29/2015 14:13:26.84, Original Level: Verbose] {0} 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.86 w3wp.exe (0x0B94) 0x294C SharePoint Foundation General 8nca Medium Application error when access /_admin/Server.aspx, Error=Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the SQL Server Reporting Services Service in the farm. The SQL Server Reporting Services service cannot be started on this server unless it is stopped on all other servers in the farm. at Microsoft.ReportingServices.SharePoint.SharedService.Service.ReportingWebServiceInstance.Provision() at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 6f83e49c-cc03-d049-90f4-81439b542cf8
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01/29/2015 14:13:26.89 w3wp.exe (0x0B94) 0x294C SharePoint Foundation General ajlz0 High Getting Error Message for Exception System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.InvalidOperationException: Reporting Services scale-out deployment is not supported in this edition of Reporting Services. This edition only supports one instance of the SQL Server Reporting Services Service in the farm. The SQL Server Reporting Services service cannot be started on this server unless it is stopped on all other servers in the farm. at Microsoft.ReportingServices.SharePoint.SharedService.Service.ReportingWebServiceInstance.Provision() at Microsoft.SharePoint.ApplicationPages.ServerPage.OnObjectModelAction(Object sender, ObjectModelActionEventArgs e) at Microsoft.SharePoint.WebControls.ActionLinkDataSourceControl.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.92 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Micro Trace uls4 Medium Micro Trace Tags: 0 nasq,2 agb9s,9 b4ly,309 8xqz,331 8nca,15 tkau,8 ajlz0 6f83e49c-cc03-d049-90f4-81439b542cf8
01/29/2015 14:13:26.92 w3wp.exe (0x0B94) 0x294C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (POST:http://spap-01:5555/_admin/Server.aspx?ServerId=7f7d5eec-3791-44cf-a992-673eaea90f48)). Execution Time=712.2145 6f83e49c-cc03-d049-90f4-81439b542cf8

Hi Wynn,
I appreciate your attempt to address my concerns, but even your reply seems to ignore the fact that I have not only provided the name of the ISO, but the MD5 checksum of the ISO as well. Also this is the first time I am being asked to double-check the version
of SSRS. The first reply I got to my query simply disregarded the version mismatch.
As per your request, I have checked under the folder you have specified (C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\WebServices\LogFiles), but unfortunately there are no files under this folder in neither of my two application
servers.
We only have logfiles under C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\LOGS
Is there a way I can turn those logs on?
In the meantime, we run the SQL Server Discovery tool and I have attached the summary for you to see that it finds the Enterprise Edition of SQL Server:
Final result: Passed
Exit code (Decimal): 0
Start time: 2015-01-29 15:17:44
End time: 2015-01-29 15:17:56
Requested action: RunDiscovery
Machine Properties:
Machine name: SP-AP-02
Machine processor count: 4
OS version: Future Windows Version
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured
SQL Server 2012 Management Tools - Basic 1033 Enterprise Edition 11.2.5058.0 No Yes
SQL Server 2012 Reporting Services - SharePoint 11.2.5058.0 No Yes
Package properties:
Description: Microsoft SQL Server 2012
ProductName: SQL Server 2012
Type: RTM
Version: 11
SPLevel: 0
Installation edition:
User Input Settings:
ACTION: RunDiscovery
CONFIGURATIONFILE:
ENU: true
HELP: false
IACCEPTSQLSERVERLICENSETERMS: false
INDICATEPROGRESS: false
QUIET: false
QUIETSIMPLE: false
UIMODE: Normal
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150129_151743\ConfigurationFile.ini
Rules with failures:
Global rules:
There are no scenario-specific rules.
Rules report file: The rule result report file is not available.
The \Setup Bootstrap\Log folder also has several log files that indicates the version of SQL Server that has been installed. For instance here is an entry of the Detail.txt file:
(01) 2015-01-28 19:10:27 Slp: -- SkuPublicConfigObject : CreateSKUCookie succeeded, new checksum is 195 bytes.
(01) 2015-01-28 19:10:27 Slp: -- SkuPublicConfigObject : Updated skuCheckSumInfo -> daysLeft=0 sqlEdition='ENTERPRISE' (0x6B9471A8) fileTimeInstalled=0 timeBombValue=0 editionType='Enterprise Edition' edition='Enterprise Edition' writeEditionStrings='True' checkSum=195bytes
(01) 2015-01-28 19:10:27 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
I hope this help while we don't have any logfiles in the folder you asked me to look into. Please advise me as in how to proceed if logfiles must be generated.
Regards,
P.

How to create a view for all Service Requests that are not approved by reviewer

Hallo,
I want to create a view in the Service Requests library that shows all SRs that are not approved. How to configure condition that says: if a SR has related Review Activity which is In Progress, show that SRs?
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So here's the first problem with that: Which review activity? a SR can contain multiple RAs, so how do we decide if an arbitrary SR is approved or not?
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<QueryCriteria Adapter="omsdk://Adapters/Criteria" xmlns="http://tempuri.org/Criteria.xsd">
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<Freeform>
<Criteria xmlns="http://Microsoft.EnterpriseManagement.Core.Criteria/">
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<And>
<Expression>
<SimpleExpression>
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<Operator>Equal</Operator>
<ValueExpressionRight>
<Value>$MPElement[Name="CoreActivity!ActivityStatusEnum.Active"]$</Value>
</ValueExpressionRight>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpressionLeft>
<Property>$Context/Property[Type='CoreChange!System.WorkItem.ChangeRequest']/Status$</Property>
</ValueExpressionLeft>
<Operator>Equal</Operator>
<ValueExpressionRight>
<Value>$MPElement[Name="CoreChange!ChangeStatusEnum.InProgress"]$</Value>
</ValueExpressionRight>
</SimpleExpression>
</Expression>
</And>
</Expression>
</Criteria>
</Freeform>
</FreeformCriteria>
</Criteria>
</QueryCriteria>
This is a simple AND criteria with two componets. one looking for a Review Activity (TypeConstraint='CoreActivity!System.WorkItem.Activity.ReviewActivity') which is related to the targetting CR by Contains Activity ($Context/Path[Relationship='CoreActivity!System.WorkItemContainsActivity';
Context in this... context means the CR targeted by the view) where it's status (/Property[Type='CoreActivity!System.WorkItem.Activity']/Status$) is In Progress ($MPElement[Name="CoreActivity!ActivityStatusEnum.Active"]$). The other is filtering
for the target change request's status ( $Context/Property[Type='CoreChange!System.WorkItem.ChangeRequest']/Status$) is In Progress ($MPElement[Name="CoreChange!ChangeStatusEnum.InProgress"]$).
You could convert the second criteria to point to SRs and SR status values, and then use the similar text for the first criteria. i'd recommend
Anton's Advanced View Editor (or
the free version) to do the criteria adjustment.

Note type not visible in Creation of Service Request

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