Notification Template Design Documentation?

Hello--
Is there any documentation for the substitution string syntax in notification templates? The reason I ask is I am not seeing the fields I would like to display in the template (such as choosing the Affected User's email address).
Also, when I add a field I see $Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$ instead of $Context/Property[Type='WorkItem!System.WorkItem']/Id$
Can anyone explain the CustomSystem_WorkItem_Library class instead of the standard WorkItem library?
Thanks,
Matt

take a look at the top of your MP, you should see a reference block that looks something like this:
<Reference Alias="CustomSystem_WorkItem_Library">
<ID>System.WorkItem.Library</ID>
<Version>7.5.1561.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
if the Alias property was "WorkItem", then your second reference would be valid.

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Hi Experts.
I am trying to create a document template using a web service.
My need is to display a table with different lines of information but currently it does work.
I created the web service with a component Business Transaction and for single data (like the object id), i am able to display it correctly. But when it cames to several lines, it doesn't work.
My example is based on the partners where i try to display all partners associated to the document.
Here is the the xml integrated into word.
Do you see something wrong with that ?
[http://img34.imageshack.us/img34/4527/examplesdn.png]
When i generate the template, it's empty for the partners but if i debug the web service i see the data for partners.
[http://img130.imageshack.us/img130/3290/examplesdn2.png]
Any idea on i can handle table in the template designer ? Anyone has some documentation to share ?
Thanks for you help.
Regards,
Helder.

Sorry, I forgot to close the thread but i've found it on the SAP Help
[http://help.sap.com/saphelp_crm70/helpdata/EN/c3/769dd7c3ef4e7ea1467c05566c5385/frameset.htm]
Anyways, i'm crediting you the points !
By any chance do you know if it's possible to put conditions in the processing of the table ?
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Do i have to code it in the XML or is it possible to do that with the Web service tool or with the template designer ?
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Hi:
OIM 11g comes with some pre-defined notification templates, like 'Generated Password Template', 'Reset Password Template'.
You can see those thru the admin console, System Management, Notifications.
I would like to add a new Tag to one of those notifications, like 'Generated Password'. It currently includes the User Login and Password. I would like to include the User Name to the notification Body.
Can I do this?? How can I accomplish this??
I try to edit the template, and in the documentation, they mention the Event Name and Available variables. I don't see this 'Available Variables' to select from when I edit the notification template.
I am using OIM 11g 11.1.1.5.
Thank you for your help..

Modify the OOTB notification Template for including a few extra attributes
-Identify the template and the event type which you want to modify. For example let’s assume we will modify the OOTB ‘Request Creation’, the corresponding xml for this event type is in the following MDS path:
\metadata\iam-features-request\notification\RequestCreationEvent.xml
Note: The path as specified in the OIM11G documentation might be incorrect
-Modify this xml to point to a custom resolver class as follows:
<?xml version='1.0' encoding='UTF-8'?>
<Events xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../../../notification/metadata/NotificationEvent.xsd">
<EventType name="RequestCreation">
<Resolver class="com.iam.notification.CustomNotificationResolver">
<Param Name="Request" DataType="X2-Entity" EntityName="Request"/>
</Resolver>
</EventType>
</Events>-Import the xml back to the MDS database
-Create a jar (custom resolver class) and a plugin.xml, bundle them up as a zip and register the plug-in using ‘ant/API’s’ as you want
-Modify the OOTB notification templates as required
-Send email to verify if your changes are being reflected
You can create your own customized templates based on the OOTB one but the ‘Resolver Class’ would not be able to pick up this new template because the only purpose of the resolver class is to override a couple of methods (‘getAvailableData’ & ‘getReplacedData’), so that you can add some extra attributes to be read in your template, but the ‘Template Name’ remains the same as it is hard-coded.
import java.util.HashMap;
import java.util.List;
import java.util.Map;
import oracle.iam.notification.impl.NotificationEventResolver;
import oracle.iam.notification.vo.NotificationAttribute;
public class CustomNotificationResolver implements NotificationEventResolver {
     public List<NotificationAttribute> getAvailableData(String eventType, Map<String, Object> params) throws Exception {
          return null;
     public HashMap<String, Object> getReplacedData(String eventType, Map<String, Object> params) throws Exception {
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         resolvedData.put("requestType", params.get("RequestType"));
         resolvedData.put("userId", params.get("UserId"));
         resolvedData.put("userName", params.get("Name"));
         resolvedData.put("baseUrl", params.get("BaseURL"));
         resolvedData.put("myCustomField1", "myCustomField1");
         resolvedData.put("myCustomField2", "myCustomField2");
         resolvedData.put("myCustomField3", "myCustomField3");
          return resolvedData;
}Credits to Sunny for coming up with the solution. Since he seems busy, I took the liberty of posting his solution here.
HTH,
BB

Sending email to user using the notification template in OIM 11g

Hi all
I have created a Notification Template using web console in OIM 11g.
Iam able to access the contents from notification template in my java code.
But iam not able to find the correct api's to send email to user using the notification template
(like tcEmailNotificationUtil using this class we can connect to email template created in design console and creating IT resourse we can send email to user using the method sendEmail).
Waiting for your help and pointers
Thanks and Regards
Bipin patil

Thanks GP!.
But i have the same doubt here.
"The Notification Event is defined through a XML file that must be loaded into MDS database." - in which path and in what name it should be.
Because under /metadata/iam-features-notification, i couldnt see any event Xml present. I thought atleast we could see the existing OOB notification template's event xml files.
Please let me know if you are aware.
Thanks,
Amudha

Add User Input in Email Notification Template

Hi all, I'm new to SM and in need of anyone's assistance. I've created a service request and in the template under User Input, I have it requesting the "New Users Name" and the "Start or Termination Date". I'd like to add these 2
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appreciated. Thanks in advance.

Hi,
Please refer to the link below:
E-mail user from Service Manager Console
http://blogs.technet.com/b/servicemanager/archive/2010/02/02/e-mail-user-from-service-manager-console.aspx
Moreover, the video [09:00-11:00 min] might be help you:
Demo: Automating Service Request Fulfillment from the SCSM Service Catalog with Orchestrator
http://blogs.technet.com/b/servicemanager/archive/2011/11/09/demo-automating-service-request-fulfillment-from-the-scsm-service-catalog-with-orchestrator.aspx
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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Who keeps reinventing the wheel with each contract but can never settle on a good layout...

Before or after the report is done??
Either way, I'd start with a brief description of the purpose of the report and a "management overview" level of the data shown. I'd then follow it with a page of the report (if it's complete). Following that, the source of the data, followed by calculations performed whose results are not shown, followed by a list of the columns the report has with complete descriptions, followed by grouping and subtotals, followed by parameters with a complete description of each, followed by non-parameterized record and/or group selection, followed by any other special information (hiding columns conditionally, whatever...). Obviously, the order of the sections might flow better if rearranged... or not...
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Problem is: Missing Deployment Parameter Substitution (Public Substitution variables) in SDM tool.
Question: Is there another substitution variable that EP uses to deploy its generic delivered templates to that we can also use for our application?
<b>BACKGROUND</b>
The substitution variable com.sap.cm.share is missing from the SDM repository in NW04s SP6. In previous NW04s installations this variable was present and assigned a value with a relative path. Our application built on NW04s uses this parameter to deploy application specific notification templates to the same location the Portal uses to store its templates (i.e. subscription).
A Consultant had this problem when he downloaded using the
SAP-Software Manager which provides a virtual DVD.
Michael Beutelspacher wrote to me:
I removed the settings of this subst variable in December 2005. In 04s when deploying UT EP the following variables were set: com.sap.portal.deploy, com.sap.portal.deploy.pcd,
com.sap.portal.deploy.pcdcontent, com.sap.cm.share.
In 04s SR1 it's only com.sap.portal.deploy, com.sap.portal.deploy.pcd, com.sap.portal.deploy.pcdcontent.
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Thank you for your response Kevin..
No, there is no specific reaseon for using custom notifications, I just could not undesrtand from where to start and tried the part I described before...
How I can use OOTB, could you guide a little? You do it from design console? I tried the following steps from there but email was not sent .
1. Defined IT Resource for smtp from sysadmin page
2. From design console I have checked if system property the Emai Server sees my definition
3.From design console I have searched for my process form, then opened Reconciliation Insert Received task.
4. Opened the Assignment tab, Left the rule as default, cheked Send Email, selected User as target type, typed the user login of the receiver for Email, selected my template as Email Name.
5. Opened notification type,typed C for status, selected my template for Email, checked User and Assignee
After all I have opened my resource object and Clicked the Create Reconciliation Profile button.
not : I have developed a custom task for trusted reconciliation.
Your help is strongly appreciated..
BR,
Aliye

Email notification template - variable list

Does anybody have a complete list of the variables that can be used within a notification template ? I cannot find this documented anywhere.
What I have so far is:
$EnvelopeSender
$EnvelopeRecipients
$Header['From']
$Header['To']
$Allheaders
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Does anybody have a complete list of the variables that can be used within a notification template ? I cannot find this documented anywhere.
What I have so far is:
$EnvelopeSender
$EnvelopeRecipients
$Header['From']
$Header['To']
$Allheaders
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take a look ar my map: http://www.ironport-infos.com/ironport-cli.pdf
All variables are listed there.
regards
Uwe Sommer

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First I defined the new event metadata as follows:
1. <?xml version="1.0" encoding="UTF-8"?>
2. <Events xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../../../metadata/NotificationEvent.xsd">
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4. <StaticData>
5. <Attribute DataType="X2-Entity" EntityName="User" Name="User Login"/>
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9. <Param DataType="X2-Entity" EntityName="User" Name="usr_login"/>
10. </Resolver>
11. </EventType>
12. </Events>
Then I did import using weblogicImport.
In the admin console, I am able to select the new 'Demo Notification Event'.. but the other dropdown fields, 'Available Data' and 'Selected Data', they are not available in the UI.
Is there something wrong with this event definition??
Thank you for your help...

Thanks a lot for your quick reply.
So I changed my Event metadata definition to match the EndDateNotifcation in particular the StaticData section.
1. <?xml version="1.0" encoding="UTF-8"?>
2. <Events xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../../../metadata/NotificationEvent.xsd">
3. <EventType name="Demo Notification Event">
4. <StaticData>
5. *<Attribute DataType="X2-Entity" EntityName="User" Name="Granted User"/>*
7. </StaticData>
8. <Resolver class="com.oracle.demo.oim.notification.DemoNotificationEventResolver">
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10. </Resolver>
11. </EventType>
12. </Events>
Did re-import. And now I am able to see those 2 dropdown fields. I am not sure how this fixed my view. When I tried to create a new template, I selected the 'End Date Notifcation Event', then the dopdown fields were visible. So I matched the static data section of my event with the EndDateNotification StaticData section.
For now I am trying to create my own template just to understand the different components. My next step is to modify an existing notification based on the info you supplied in the link.
Again thank you a lot for your help..

Can I insert the name poperty of the RequestedByUser related object of the parent Change Request workitem in a review activity email notification template?

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Hi All
I need to send an email(html) format to users.I have created the a notificationtemplate through webconsole.
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iam referring to the class <oracle.iam.notification.vo.NotificationTemplate> and <Thor.API.OperationsInterface tcEmailOperationsIntf> classes but iam unable to access the notifcation template and send email.
Edited by: Bipin Patil on Jul 1, 2011 12:34 AM

Hi Rajiv Dewan
Your link was helpful iam able to connect the the notification template.
Now iam able to get the Template name,Subject,ID,Locale etc.
I have one small question how to get the message from the template using this api,
I referred the NotificationEvent,NotificationTemplate api's still iam not able to get message from my template and set message in my template.
Is there any other API's i need to explore to get message from notification template.
Thanks and Regards
Bipin patill
Edited by: Bipin Patil on Jul 1, 2011 5:29 AM

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Notification Template Design Documentation?

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