[NX | XTRA] 'Jog Dial problems' or 'So I am waiting for my third Zen.

...since returning my Zen NX, because the Jog Dial acted randomly instead of as I wanted it to act. I got upgraded to a Zen XTRA and now I am returning it because of the same problem. Will I get a Touch now...
Has anyone else had this problem? The Jog Dial randomly pauses my music when I press it to choose a new album or whatever.
It is a shame really, since the sound quality of the XTRA is top notch. Customers should not have to return two faulty players - it really sucks having to be without the player... Then again, Creative have been most obliging. Good support to complement faulty players, so to speak.
Cheers!

Similar Messages

Face time shows waiting for activation , what can I do to solve this problem?, face time shows waiting for activation , what can I do to solve this problem?

when I try to set ON to face time , it shows "WAITING FOR ACTIVATION" and is not changing , please help me to solve this problem.

Where are you? What network are you on? Where did you get the iPhone?
FaceTime is blocked in much of the Middle East due to the laws there. Face Time WILL NOT work on the US T-Mobile Network. In order for Face Time to activate, you MUST have a text messaging plan or at least be able to send them (not blocked by the carrier). If you purchased the phone in another country, you MUST be able to send an international text message.

Problem with addind new connection - waiting for a...

Hi, I have a little problem here. A friend of me sent me request to add him on my contacts. When the notification pop-up on my skype, that he wanted to connect with me, I clicked Accept, but couldn't connect. My friend informed me by email that his skype says waiting for my approval, and I see him offline always.
Any ideas how to fix this?

I don't know if it is related to my problem, but I turn on security log, and latter, right after internet dissapears again I saw some regular log messages and some red errors :
Jun 30 21:17:35 2009 Outbound Traffic Blocked - Default policy First packet in connection is not a SYN packet: TCP 192.168.1.2:2245->130.81.64.27:80 on clink1
Probably firewall blocking is not cause of the problem, as I see such messages when everything is right with internet
How to change the subject of this topic? I'm sure everything is ok with my laptop, the problem is in mi424-wr
[edited]
Message Edited by ElizabethS on 06-30-2009 08:49 PM

Struggling to correct billing problem and settled. Now waiting for plan to expire so I can change.

I left Sprint because they would randomly charge me for data that I had not used. I thought I had found a cell company that would be a pleasure to work with but this year has proved me wrong.
Last December, I increased my minutes to get a Friends & Family, Text & Talk plan that basically credited each line $20/mo on the data. In January, I had to spend an hour on the phone with customer service because of the way they pro rated my minutes and charged me overage WITHOUT asking if I wanted to back date my plan and informing me of the extra charges that would occur by changing my plan in the middle of a cycle. That was finally settled. In March, when I was visiting a Verizon store to upgrade the phone on one of our lines, our salesperson asked where we worked to see if we could get an additional discount. Turned out that my husband qualified for a discount through his employer so we had to change his name to the primary account holder. That's great except that it took off the $20/mo. discount on one of our lines. Not the main number, but one of our other numbers. I have made several calls to the store and three calls to customer service. Twice they were supposed to call me back and never did. Tonight, someone FINALLY helped me but was only able to put the promotion back on the line effective 6/3. It should have been effective 6 weeks ago but after spending hours trying to straighten this out, I should feel lucky that someone finally got the promotion put back on there. Really??
We had considered using one of our Verizon lines as our home phone with the new device they offer and also using their 4G service as our home internet service. I can't put all of our communications in the hand of a company that doesn't deliver what they advertise and costs me more than I signed up for. I shouldn't have to struggle with customer service everytime I make a change to my service. No one could explain why I had lost my promotion. If that is what happens when you make a change, why didn't my sales rep tell me that. I'm concerned about the lack of information that Verizon employees have. It really doesn't have to be this difficult. Now I will start observing other cell phone companies for when our contracts expire.
Just wanted other potential and current Verizon customers to be aware...because I wasn't.
Jennifer Johnson

I'm not familiar with Verizon wanting people to change their plans online. We just went in to upgrade a phone and they offered to check and see if we were elligible for a discount.
Yes, you would think she could have easily given me the credit for 6 weeks but after sitting on hold for as long as I have with this situation, when she came back and wasn't interested in checking about it, I didn't have the strength left in chasing down her supervisor to get it. Fact is, I should have never spent that much time trying to get them to correct their error. I'm very disappointed that after talking to as many Verizon employees as I did, no one could tell me what happened and how to fix it. I can not be the only person that had that kind of change with that plan.
No one has contacted me yet. I'd be surprised it they did.
Jennifer

Problems using MBP as WiFi router for iPad2 (self-assigned IP address)

H/W& S/W:
MBP 15" (model early 2011), running Snow Leopard,
iPad 2 WiFi only, 64Gb, iOS 4.3.4 (8K2).
Scenario:
I am in a location where there is no WiFi. MBP is connected via Ethernet to a DSL network, and has access to the Internet. I turn on Internet sharing, having set the following:
"Share your connection from" set to "Ethernet" and
"Share computers using Airport" ticked.
Previously, I have then connected the iPad 2 via WiFi with the WiFi network created on the MBP, and succesfully worked from the iPad on the Internet (email, browsing, app downloads, ...).
Problem:
Now, however, the iPad connects to the MBP's WiFi network, but when I attempt to access the Internet, I get such messages on the iPad as "Safari is not connected to the Internet" or "Cannot Get Mail ...".
On investigation, I see that Airport on the MBP is in a YELLOW status: Status On, with the note "Airport has the self-assigned IP address 169.X.y.z, and will not be able to connect to the Internet".
On the iPad, the WiFi network shows the IP address 169.X.a.b (with a subnet mask (255.255.0.0).
I have tried:
1. turning Airport off and on
2. renewing the DHCP lease on the MBP
2. configuring IPv4 address in the MBP manually
3. configuring the IP address manually on the iPad (not expecting anything with this, but ....)
4. fixed Permissions" on the MBP disk (suggested on another support community web site)
But none of these make any difference.
Message was edited by: WKH
forgot to mention: Firewall is disabled on the MBP.

Hello,
I've had the exact same problem on my macbook and it really **** me off ! I tried all of the solutions written in this forum and none worked for me ! I was really starting get mad especially that my macbook is quite new...
And the thing is i have no Apple Store where i live which is a pretty F***g problem so I had to wait for vacations to go to france where I took my macbook for check at the apple store...
I just came back right now and my wifi works till now a least far much better than before...The guy was really nice he checked everything and he tried all the solutions on this forum too..Finally he tried to boot from one of '' apple's '' usb that has suberb booting systems...And it worked so finally he re-installed 10.6.5 as it was '' corrupted '' with wifi bugs ! For that he needed to delete everything on my macbook ! GREAT !
After 15 minutes the installation was done and it started like when you buy a new macbook !
And VOILA the Wifi came back to normal !
Hope this helps...
If you have this problem go and see Apple Store or re-install yourself 10.6.5 !
Thanks !

VOX problem with jog dial

I bought VOX recently and thanks to this forum it iis full functional.I have only a minor problem, the jog dial is not responding.I can change channels with the remote control but I can't do that with the jog dial.Do you think it is defective?I use VOX on a Fujitsu-Siemens AMILO A1630 Athlon64 3700+ and my desktop Athlon FX55 with and without the supplied AC adapter.

that isnt a jog dial. it looks like one, but it isnt.
i suggest you upgrade to version 3 fouind at the top of the forum
-Fraser

My screen load times have slowed down to a crawl. I have to wait and wait for a page to load. (I know --dial -up) It used to be much faster a month ago before 5.0. Is it FireFox or do I look to Yahoo for the problem? I don't know how to sort it out.

I use dial-up, FireFox 5.0, Yahoo addition 1.8. My screen load times have slowed down to a crawl. I have to wait and wait for a page to load. (I know --dial -up) It used to be much faster a month ago before 5.0. Is it FireFox or do I look to Yahoo for the problem? I don't know how to sort it out. Using Vista

I'm having the same problem. Dreamweaver is supper slow. Uploading and downloads from the server... any server I use two different servers. It times out all the time. Menus are slow too.
I'm on a MAC Pro, 6 gigs of ram no issues with anything else. I have talked to Apple they have checked everything for me. They say it's Dreamweaver. I've noticed the Dreamweaver is talking to the FTP even when I'm not doing anything.
I've tried cleaning out my MAC caches, turning off file check and check out. Still really slow. I've worked with Dreamweaver for 6 years never any issues like this before. 18 seconds to upload a 4 kb file. 11 seconds to download the same file.

E65 Speed dial problem

Just got a new E65 after dumping my i-mate SP5 Windows Mobile device. I seem to have a bug/problem with the speed dial functionality. The speed dials work fine when using the kepad long press method, but if I select from the on screen application I just get "Invalid phone number". Can anyone help

I managed to resolve this myself throguh trial and error. It seems that the speed dial application doesn't like spaces and brackets in the phone number (as often happens when the number is first entered in Outlook for example), whilst the long key press method doesn't care about this sort of number punctuation. Using +country-code doesn't seem to be a problem in either mode. So I just edited my stored numbers and it works fine.
Also note that the same problem exists with the number used for conference calls, and using the hot key for conference call dialing.

Droid X2 Dialing Problems?

When my DX2 has been at rest, or when I reboot my phone, I can maybe make one phone call. After that when I try to either dial a number or select from my contacts it takes on average 30 seconds to a minute to dial the number (in that span of time I have probably hit the dial button seven to ten times because I am frustrated . . . much like the Power Point scenario when you slides are not advancing and when the computer finally catches up you get the 20+ slides advancing ; - ) ). My question is this . . . what is causing this and what can I do to get this revolutionary funtion called (wait for it) making a call, back? I thought it might have something to do with the number of apps a person has, or what they have running on their phone, e.g. Skpe, Weather Apps that run all the time, etc. I consider this a high priority problem and would think there is solution. As an aside, this is the very reason why I complained to Verizon when I had my HTC Droid Eris. It too, was having the exact same issue with not dialig the call immediately. So, I do not believe it is a Motorola problem. So, the question still stands, what can I do to be able to make phone calls?

Hi there loleee71. I am sure that can be quite frustrating to have this issue. Did this problem just start? A hard reset may fix this issue. First, back up your contacts either using the Backup Assistant or by using Google contacts. Usually they backup automatically to Google if sync is checked. You can check if the contacts are backed up by logging on www.google.com/contacts . Pictures are saved on SD card. After ensuring your items are backed up, perform the hard reset. Here is how: http://bit.ly/oV4Meh .
Let us know if the issue persists after the reset.
Thank you,
Lena A.
Follow us on Twitter @VZWSupport

Extension dialing problem

When I call my work number and try to dial an extension (which I have to do every day to clock in and out), the number I'm calling does not recognize that I'm trying to dial an extension. I've tried everything. Apple says it's a software problem, but a co-worker who has the same phone (different carrier) can call and dial an extension just fine. We both have the same Apple software version on our phones (the most current).
I'm with Verizon, and the support I got from them is to program a "pause" between the number and extension. I tried that (while on their support help line), and it didn't work. Tried multiple pauses, and that didn't work. Apple says wait for an update (they tried it from their phones in the store and had the same problem I'm having, but didn't have the problem when they used a phone with older software on it). I would like to understand why it doesn't work from my Verizon iPhone, but it works from an AT&T iPhone.

This sounds more like a bug than anything else. I may be wrong, but that is what I am thinking.
You should back your phone up to iTunes and Restore.

Nomad Zen Xtra 40 gig Problems - Looking for Redemption and OS - Do not want to convert to I-

 I've been having issues with my player. It has only been about 8 months, I think, since I have had it. I have wanted a Nomad since the first gig came out, junior in high school. I just now started college, but would be a senior had I started right off. I have been bragging about Creative's Nomad forever and encouraging my friends to go Nomad and not I-pod. They laugh and tell me I do a better job advertising for Creative than Mac does for I-pod. I used hamster logic to con myself into spending the money for a Nomad when my last audio device died because I just about never go without headphones on. Peers from class and almost anywhere tell me they recognized me when I?m out doing errands because my player and headphones. My friends all joke about being a little worried when I stopped wearing my headphones, Nomad, and a lot have asked why. I will let them know if this is not solved. I accept that all my audio players eventually break, but 8 months or so for a 260 dollar player. My RCA Mp3 player lasted longer, was cheaper, and only broke because a friend living with me borrowed it and stepped on it. The reason my nomad is not working seems to be software related on top of things. It has its own protecti've case (Not the one sent with the player-a better one), the plastic film on the screen has never been removed. I take care of it. I would flip if anyone got so much as a finger print on it. My point is I'm a little shocked by its lifespan and the problems it'ss giving me. Other players seemed to keep having similar problems as I have read your forums.
 My player started with playlist transfer issues then stopped transferring Mp3's. After trying to attempt new transfers it started to take forever to turn on and off. It would rebuild its library quite frequently. I also noticed it was not keeping accurate information about how much hard dri've space it used. I do not have the internet on my home computer, the only computer the nomad ever connects to, and all my Mp3?s were created by your software from the original cd?s. The chances of a virus or corrupt file seem low though I am going to reformat my computer as it seems a little slower. I tried to reset my player, scan disk, erase my files, and just recently reload the OS. Funny thing is none of those things worked; however I have not finished with the OS reload because I cannot seem to get a copy of the OS. My first assumption was that a kind of BIOS would have a re-loadable version. The forums were vague on where the new OS would come from and certainly they would have an OS for it with the software they sent if not built in. Neither place has it. The internet where I have read vague advice for similar problems is where I have turned to next, and yet I can only find an update. I think that your web page is better built than most, but some of it could still use improvement. Your media software is awesome. I have wasted money on a few Mp3 softwares trying to promote memberships, sell higher versions of itself, and do everything but the reason I bought it for. I am pleased with your ripping software and player. The AOL promotion really drags down its style.
 I want Creative to redeem itself and customer care by showing me excellent customer service. Please help me get a new OS. I also recommend that you make downloadable backup copies available along with your updates if you do not start including them on your software package. I say this because if I could not get it to work after all the troubleshooting I have done I was going to use a Best Buy Warranty to purchase a new Nomad, but from all the forums and software hunting I?ve done, I find Creative inadequate in customer care, mainly the OS availability. I will not waste anymore time other than waiting for an OS. Meaning even if I can still get it shipped in I won?t. My bitterness is surfacing, but I still very much support Creative. I want to start promoting Creative again, but if left with a blank 260 dollar hard dri've I will use the Best Buy Warranty to get an I-Pod if not given a reason to maintain my strong faith in Creative ,and I will share my negati've experience with others. This is a warning and not a threat. You guys rock and don?t let me forget that!
 Your hardcore fan left dangling, Tripoli

The New OS/Firmware fixed my issue. I had trouble finding it. It says update. I assumed update & not full OS. Once I had it I was unsure if it would work. I could not get it to run on either of the two computers it was pulled from. st from my schools comp. They prob. have a protection of some sort. It is a little wiggy using their com
ps.
My friend's comp? whatever. He never gets rid of old software on his comp. so Something kept it from working. I got it home to my comp. it it worked great. Thanks!!! My ears are no longer naked & I will trust creative more so.

Zen Xtra New Firmware Problems, Cannot install New Creative Software Suite after upgr

Hi?As with a previous post?http://forums.creative.com/creativel...essage.id=3535?I am having difficulty getting my Zen Xtra to bee seen by anything but Windows Media Player 0.. I have updated the firmware to the latest version, "reati've Zen and Jukebox Driver Upgrade version .30.03"?updatd the Device Dei'vers and rebooted?have XP sp 2?have updated and installed the Creative MediaSource Player/Organizer 3.30.2, software?but the "Creative Software Suite for PlaysForSure-enabled Zen Xtra Players" file?"[size="2" color="#3300ff">ZENZ_PCAPP_LB__40_03_MTP.exe" [color="#000000"]is not loading.. [size="2" color="#3300ff">[color="#000000"]?[size="2" color="#3300ff">[color="#000000"]When trying to install I see the Zen flash and the connected icon on the Zen flickers but then goes off and the install says "unable to find device"?I have unloaded and reloaded everything over and over.. even reset the OS on the Zen...?so the only thing that can load to my Zen is WMP 0.. which is not what I want...?please advise??Message Edited by grommit on 02-25-200606:26 PM
Message Edited by grommit on 02-25-200606:32 PM

I hope you are still here Grommit.
The reason why the new Creative Software Suite will not install is because the firmware you have is not the version the suite is looking for.
If you want to install the new Suite, you will have to update to the PlaysForSure firmware (2.0.03, I believe). However, if you do this, be aware that you will also have to download and install the latest Zen Driver, Creative MediaSource, and Zen Plugin for the MediaSource (all available in the download section) - also, once you start the firmware update on the Zen Xtra, you WILL NOT be able to revert back to a previous version of the firmware, and the drivers and programs on the install CD will not function with the new player at all.
Unless you use a subscription service with DRM mp3s, or have had issues with Playback Errors in certain mp3s, there is very little immediate need to upgrade.
Cheers,
ShinjiT

Is it possible to edit a number in the phone dial keypad or we have to wait till iOS 12?

I use an iPhone 5c and and i've been waiting for a cursor on the dial pad after every iOS update since I started using an iPhone.
one most annoying thing is realising you omitted a number from a long phone number or a recharge code, you have to clear all and start again.
Check the image below, If you want to insert the number 2, you'll have to clear everything, and start all over.
One more thing is number suggestion or smart dialling; if I wanna call 'Joe' in my contacts, shouldn't I be able to press 5-6-3 to get names suggestions within that number combinations?
Why does Apple want to wait for iOS 12 to do this? Do they ever check other phone OS? I love iPhone but sometimes its hard we have to wait for two years before they introduce some simple feature that already existed.
Just because they're focusing on new groundbreaking features doesn't mean they can't make that possible?
We know its impossible for Apple to put FM radio in the iPhone because they want to sell the iPhone 8 with a new fm radio feature; but a better dial keypad, come on!! Make some upgrade.
My question here is... is it possible for Apple to make the phone dial pad editable aside Copy/Paste options or make it suggest names when u start dialling; or is there a Setting I need to change to make that possible?

Hi ChrisJ4203,
I see you didn't comment on editing the numbers in the keypad, I believe you have that problem too but you forgot to click "I have this question too".
By the way I've sent a couple feedback messages to Apple already and thanks for reminding me, I guess I'll have to be doing that more often.
Enjoy your day

"problem reading configuration" Bug in Admin for Graphite and Snow

Background: Bought a used "graphite" (M5757 SN PW9495EYH93) for a friend with only dial-up access. Downloaded Airport Admin for Graphite and Snow. System seemed to be operating fine - I could see it on WiFi and even connect. Of course I was missing some passwords, so I needed to get it back to default settings by doing a hard reset-"perform a local reload". Support article HT2439 provided instructions: I plugged in a wired connection.
But "Auto" address selection didn't seem to work - I kept getting "problem reading configuration" messages.
So I tried "Manual" for entering IP address and password.
OOPS! When selecting "manual" for setting the IP address, the IP address triplets entered were reversed when saved in the device. Or at least they display reversed in AirPort Admin, while other nearby AirPort addresses display correctly.
For instance, when I set the device to the Apple default address of 192.42.249.13, the address displayed in AirPort Admin was 13.249.42.192. This was reliably repeatable, and worked around by entering the desired triplets in reverse order. Once I inverted the triplets and got the IP address I expected into the AirPort, configuration proceeded smoothly.
This bug can lead to frustration finding and reconfiguring AirPort devices, communicating over ethernet (since of course the network address and subnet masks work perfectly, but not as expected) and displaying/changing configurations. I didn't spend more time investigating the boundaries of the problem after finding the work-around and getting this particular AirPort working, but the problem might be the cause of some of the other configuration issues that seem to crop up regularly.

Hello Dudlington. Welcome to the Apple Discussions!
The "Airport Admin Utility for Graphite and Snow" seems to be at version 4.2.5 for OS X and was released in April 2008, yet only supports the "dual ethernet" versions.
Not to worry, the "Dual Ethernet" and "Snow" actually refer to the same model. The 802.11b Snow is the predecessor to the 802.11b/g AirPort Extreme Base Station (AEBS) and followed the "Graphite."

DVR Problem w/QIP7232P2 DVR Operation; HOW Long will I have to wait for 1.9.1?

THE SHORT PROBLEM:
1) DVR records only a few moments of pre-scheduled events then the recording stops with only 10 to 30 seconds stored content and this is reported in the on screen detail.
2) DVR records a full 1 hour show however, after 20 or so minuets of playback, use of the fast forward, skip (to get around a commercial) or pause DVR functions will cause the playback to jump to the end and you can't see the rest of the story. One must start the show over again, view stuff you have seen before to get to where the error happen. If you fast forward too close to the point of the error, you will get dumped out of the show all over again. Once you get close you just have to watch commercials and what you have seen before and then not use any DVR functions in order to watch the rest of the show.
3) DVR records a full 1 hour show, you fast forward to a time that is say 50% into the show, the progress bar will move forward like normal to show you get close to the point of you stopped watching the show before (to help solve problem #2 above) BUT, if you go too far, the progress bar will jump back to the start of the show and you may be dumped out of the program or it may continue to move forward. However the operation of the progress bar is not right.
This would render the DVR less then useful. Verizon has replaced my STB and talked me through the reset of AC power operation that is the normal fix for most STB issues. I'm told this will require a software upgrade from 1.9 to 1.9.1. OK, GET IT DONE and CREDIT USERS OF DVRs THE FEE PAID FOR SOMETHING THAT IS NOT WORKING.
THE LONG STORY WITH DETAILS:
All seemed to be well with the unit for a few months and the upgrade to the new 1.9 software looked like it went off without a hitch.
But.....Starting on around 12/17/11 I noticed that my DVR was recording only about 10 to 30 seconds of programming during scheduled events. Sometimes it would attempt to record the same event one or two times, each only lasting a few moments. I called Verizon customer service I think on 12/20/11 and they asked me to pull the 120 volt power and then re-apply power. This helped the problem but, remote testing seemed to show an issue and the customer rep decided a replacement unit was needed and Order No. MDDQ08V49U was created and another set-top box was shipped to me.
It is too bad that the technology has been developed to allow the external storage of digital content however, one can't back the 200 plus hours of video one may have stored on a set-top box and restore it on a new unit. It is also not possible to reproduce the vast extent of scheduling of events. No, it seems when you change out a set top box, all the programming is gone and you have to spend an afternoon coping down the schedule from the Series Manager and then re-enter all new events by making new recording events; a very time consuming operation.
So it is frustrating once after this afternoon is wasted reprogramming a new set-top is all done with the new set-top box installed, I find that on 1/5/12 when viewing recorded programming that should be one hour long, I only seem to get 22 minutes of playback. I try to look at this in detail and see that the first 22 minutes indeed play back in a normal manor. One is able to use the jump forward mode to skip over a commercial and all is good. If after 22 minutes you don't do anything, playback will continue to the end of the 1 hour. BUT, if after the first 22 minutes you try the skip or pause function, the program will jump to the end screen where you are given the option to: Program Options Page were you can select Play, Save until I delete, or Delete.
On 1/4/12 I called Tech Support and asked what to do about this 2nd box having yet another DVR problem. Once again I was asked to cycle the 120 volt AC power and disconnect and reconnect the coax "because electricity can build up in the set-top box". (I thought that was a cute reason). I asked the Customer Service rep if this was a Tier 2 or Tier 3 Troubleshooting method and she told me she was not authorized to tell me.
1/5/12 a Manager calls me back to follow up on a survey from the December service call and after seeing that I had a trouble ticket on 1/4 to see what is going on. He attempts to talk me into getting the on screen diagnostic screen to come up (press a mix of power and OK) but that just does not work like the old set-top box. We review the problem and he is not sure what else to do then send a Tech to the house to review the problems. He did tell me the STB I had in December WAS a known bad number; something about an issue with ribbon cable fault going to the hard drive. Well OK, but it seems ODD that the two like problems seem to happen to a known bad box and now to a new box that is not in the "bad" lot of numbers. This new STB also had been running 1.9 like the old STB for some number of weeks/months without issue then BANG, a problem pops up! It seems like this is a deeper problem but I trust with all the fact Verizon can find the right answer.
1/6/12 Aaron Phelps, Cable Splicing Technician comes to look at the problem. Nice guy! I show him the two recorded shows that have the problem. He can't get the on-screen diagnostic up but we use the test via the Main Menu and all readings seem OK. He also tests signals via an external meter with good results.
At last, he calls Tier 2 Tech support and I'm told by him that it seems some bug is in ver 1.9 and we will have to wait a month for a 1.9.1 to come out that should address a memory issue in the DVR. I don't know is this is the real story but Aaron tells me the ONLY fix they have is to swap out STB and he has no other 7232 units so... I'd have to go back to a smaller hard-drive or wait a month to see what happens.
To say again, it is a problem when the only answer in practice is to reboot the STB or replace it and this does not solve the problem. The field Techs don't know about a software bug less they call tier 2 support. Also, as it is so common to just replace the STB, the process may take only a moment in physical action to swap wires HOWEVER, it is an afternoon to get programming done so a new DVR is recording all the shows a Customer has established; on top of the time talking to phone Tech support and waiting for someone to show up to the home, that is a considerable investment in Consumer time. If you can't back up the content with the local drive due to copyright issues how about a cloud approach? I'd encourage a known bug to be resolved quickly and perhaps solve the manor that a STB is backed-up and replaced.
I learn on 1/6/12 my friend had like problems:
xxxxxx address blocked
Claire had the added problem that a pre set event she set to record change by an hour. I've not seen this but, I see in the Forum URL below, another person had the same problem as reported by "DC-Videophile" on 01-01-12 at 08:33 PM. On this same forum "rich3fan" reports problems that I have on 01-04-12 11:54 AM. The very bad news would seem from "markjrenna" 01-04-12 09:29 PM where it is suggested that 1.9.1 will not be out before 1Q12!!!! That is a long time to have this problem.
http://www.avsforum.com/avs-vb/showthread.php?p=21441579#post21441579
A Review of My Events W/ Problems:
I did not record when the problems happen in December
NCIS, channel 50, "Dog Tags" USA Recorded 1/5/2012 2:00 PM
NCIS, Los Angeles; 50, USA Recorded 1/4/2012 7:00 PM
NCIS, channel 50, "In the Zone" USA Recorded 1/6/2012 6:00 PM (after Tech visit to home)
I notice with this event, when you hit fast forward, the progress bar moves forward with time then at a point it goes back to the start point, even when good video is playing in fast forward. This program worked beyond 22 min then failed at maybe 38 min. When I tried again, it failed at another point earlier (maybe 15 min) so it does not have a pattern.
Leverage, channel 51, TNT, "The Gold Club" Recorded 1/7/2012 2:00 AM (after Tech visit to home)
The Best Thing I Ever Ate, channel 164 Food Network, "Bang for the Buck" Recorded 1/6/2012 7:30 PM
My Name Is Earl, channel 52 TBS, "Stole P's HD Cart", Recorded 1/7/2012 8:00 AM (after Tech visited to home)
NCIS, channel 50 USA,"Internal Affairs" Recorded 1/6/2012 5:00 PM (after Tech visit to home)
NCIS, channel 50 USA, "UnSEALed" Recorded 1/8/2012 11:00 AM (after Tech visit to home)
and a lot more.........

I am having the same problems. My guess is that a lot of people are having the same problems and just living with it. Those of us who know where to go on the Internet come here to find a fix.
It seems Verizon has some explaining to do. Maybe they should try Beta testing new software a little better. I would rather have to wait longer for something that works. I am sure that some manager or director said this is close enough, deploy it and we will see what happens. Well, you are seeing the problems. Time to fix your mistake.
All of us are telling our friends about the problems. The longer this goes on, the more people we will tell about it.
Wouldn't you rather us be telling our friends that their is an error in the new interface and that you are working hard to fix it?
If you want to be up front about this, then just tell us. We are adults and can handle it. If you made a mistake, own up to it and give us some credit for doing your Beta testing in the field.
Customer Service is all about telling the truth and if you made a mistake, admit it and lets move on with a fix. I do not want to be told again that I should be able to unplug it, power cycle it, try the on-board diagnostics, etc., etc.......
I am going to be repsonding on a daily basis to keep this topic at the top of the list.
Time to come clean. You will feel better Verizon.
Let's talk tomorrow.

[NX | XTRA] 'Jog Dial problems' or 'So I am waiting for my third Zen.

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