Office 2013 Outlook

Hello everyone.
I have Two Users. User A and User B
User A is the Boss and User B is the Personal Assistant
User B has Full Access to User A's Email And also Calendar, She has delegated access.
it has been that way even before i came.
The problem is this: When user B adds Appointment to user A's Calendar the changes either don't happen at all or they happen very
late, even after the appointment has passed
When Both Users make changes via the Web App it happens right Away
User B has no problem With getting UserA's Email but the problem is with the Calendar
Recently User A was given a New Surface Pro Computer.
and user B had her computer reloaded recently also
I Have Switched the Computer from
Cached Exchange Mode To Online Mode but the online mode didn't work well, outlook kept having trouble opening up and there were even more complaints, even when i tried.
we are On Office 365
I was reading this Article
"Outlook features that can reduce the effectiveness of Cached Exchange Mode
Some Outlook features reduce the effectiveness of Cached Exchange Mode because they require network access or they bypass Cached Exchange Mode functionality.
The following features might rely on network access and can cause delays in Outlook unless users have fast connections to Exchange Server data:
Delegating access, when folders are not cached locally (local cache is the default).
Opening another user's calendar or folder that is not cached locally (local cache is the default).
Using a public folder that is not cached."
I would like to know what other options i have ...
Thank you
Ronomatic

Hi,
According to your description, I understand that calendar cannot update to A’s calendar timely when B add appointment in A’s calendar.
If I misunderstand you concern, please do not hesitate to let me know.
It’s true, some Outlook features could reduce the effectiveness in Cached Exchange Mode. It may be caused by network delay.
For your question, I want to double confirm the results in below scenario to narrow down the issue:
Scenario 1: B add appointment in A’s calendar in Outlook, check in A’s OWA.
Scenario 2: B add appointment in A’s calendar in OWA, open A’s Outlook to check, then click “Update Folder” to double check.
Besides, please try to reassign delegated access permission to other account for testing. Or, run Outlook with safe mode to prevent virus and add-ins effect.
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

Similar Messages

Office 2013 outlook (not responding) opening attachments over a WAN link

Before I get to the question I'll give you some info about our arcitecture.
We have 7 remote sites each with 5mb connections.
5-10 computer at each site
We are running exchange 2010 centrally from one server on a 20mb connection.
All clients are running windows 7 64bit with office 2013
We recetly upgraded from office 2003 to 2013 when this problem started.
If a user clicks on an attachment from one of our remote sites, and if the attachment is larger than 150kb the outlook client displays (not responding) for up to two minutes. If you wait long enough the attachment will open without error. It
doesnt matter if its a word docuemnt, PDF, JPG they all respond the same. There are several active application add-ins running I have not tried to disable any of them yet.
Acrobat PDFMaker office com addin
Lync meeting addin for microsoft office 2013
microsoft exchange addin
microsoft sharepoint server colleague import addin
microsoft vba for outlook addin
onenote notes about outlook items
outlook social connector 2013
symantec endpoint protection outlook addin
I should also mention theres plenty of bandwidth free at both ends of the pipe. Moving the same file size accross the network literally takes only takes a second or less.
How can I go about troubleshootng this issue further?
Has anyone else experieced this?
What have you done to fix it?

Hi,
According to your description, I understand that all attachments in Outlook are opened slowly since updating Outlook 2003 to 2013. Please confirm whether all users encounter this issue. Also check whether the issue continues in cached mode and in OWA.
Based on your post, I suggest we can try to disable the following add-ins to check whether the issue persists:
Acrobat PDFMaker office com addin
symantec endpoint protection outlook addin
If there is any updates, please feel free to let us know.
Thanks,
Winnie Liang
TechNet Community Support

Office 2013 outlook installation only

Dears,
Office 2013 installed successfully but some feature for outlook is missing for that need to run setup to select Run All from my Computer. is there any registry key i can run directly or any script of it do it? only for outlook
[email protected]

All i need a key to run setup without going to control panal and select change to add feature.
Or At least run setup like run from program feature if you select office and click option
There is no registry key to perform this task - because it's not a registry function.
When you use: Control Panel -> Programs and Features -> Uninstall or change a program -> Office -> Change
this is actually launching setup.exe, and then you make the changes to features, which then executes msiexec.exe with special logic.
To perform the equivalent task, you must:
a1) create the customization MSPfile, with OCT, which generates the special logic (to enable the desired feature state)
a2) run the necessary msiexec /p YourMSPfile.msp
or
b1) create the config.xml, which contains the special logic (to enable the desired feature state)
b2) run the necessary setup.exe /modify ProPlus /config YourCustomConfig.xml
e.g.:
http://technet.microsoft.com/en-us/library/cc178956(v=office.15).aspx
Don
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Microsoft Office 2013 Outlook errors due to it wants to connect to MS exchange

Every time I try to load Outlook 2013 it gives me an error: The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action and when I click on it, it keeps going in a loop. What to do to correct it will
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Same issue here. I have the Surface Pro and only one Outlook Exchange Server account will connect. They other one gives the same Microsoft Exchange is unavailable error. The funny part is that these are both work email accounts that connect
to the same server, but one works and the other does not. I can ping the server no problem.
I have spent probably a total of 15 hours on the phone with Microsoft Office CS. There's 15 hours I will never get back. To say they were useless would be an understatement. Half the time they just took down the issues and then said I had
reached the wrong department and transferred me. I got transferred 11 times on one phone call. No one even tried to help.
So unless Microsoft can come up with a solution to this I am taking the Surface Pro back. This is really disappointing. I was really hoping that Microsoft could be an alternative the Apple Universe. Seems like they chose gimickery over
functionality. Windows 8 looks pretty and does some neat stuff, but sending and receiving emails is the most basic of the basics you expect from your PC.
If anyone has a solution from Microsoft please post it here.

Installing Office 2013 on several PCs in a small company

Rather than create individual Live IDs for each of the 7 PCs in a small company, in order to install Office 2013, can we install 7 copies of Office 2013 using a single Live ID? (each copy of Office 2013 is licenced individually, not bought through
VLSC).
Or, is there a better way to install several copies of Office 2013 in an organisation (that does not want to buy Volume Licencing, they just want to buy individual copies)?

Are you talking about the local install version Office 2013, or Office 365 (2013)?
Office 365 is "easier" if you are dealing with volume licenses. Office 365 "installs" very quickly, in a matter of minutes. So if you are talking about buying individual 365 business licensees, just document a short procedure telling users how to install
Office 365 (sorry, that may not work if they don't have admin rights on the PC).
If you bought Office 365 volume license, here is a procedure I pieced together:
How does a company install and control licenses - Business
Using Click to Run virtualization, the process of getting new users running has substantially changed. Because CTR installations are so fast, you no longer have to pre-install the software for users.
A business IT Admin controls use of corporate Office 365 licenses through the Office 365 Administration Center online.
Overview:
- In the Office 365 Administration Center the designated Office Administrator sets up the new USER ID
- Setup the associated email account(s)
- Setup Office licenses allowed to the userid
- the new User logs in to their new computer
- in Internet Explorer the user goes to the “Office 365 Portal” site to get their allowed Office 365 installation
- using the Click to Run installation process, Office 365 is installed and running on a new computer is a matter of minutes.
The following links will provide you with more detailed information of where to look and what to do. You may require some additional support from an “expert” .
Free MS training for Office 365 Administration Center / Portal
http://office365support.ca/does-microsoft-have-free-training-for-the-new-office-365/
Excellent resource to get you started administering your business Office 365 licenses.
The first video,
Exploring the Office 365 Administration Center (9:32), describes
how to create new userids, and to assign Office licenses to them. It also very quickly breezes by how to install Office.
The second vidow,
Office 365 Overview for IT Administrators (14:00), quickly walks you
through setting up new company and users.
On basic setup page, step 3 “Set up User Access” provides links to instructions on how to set up new users.
In Service Settings, Downloads, you can control what Office apps the user can download.
Creating Users for the NEW Office 365
http://office365support.ca/creating-cloud-users-for-the-new-office-365/
This page provides more detailed instructions for setting up the new userids and granting them Office 365 licenses
Configuring Desktops for the NEW Office 365
http://office365support.ca/configuring-desktops-for-the-new-office-365/
The following post will document how to setup a Windows 8 desktop for a cloud user for Office 365. I have already installed Windows 8 and created
the local account for my test user. I have logged into the Office 365 portal and had the user change his password. The password for Office 365 and the password for the desktop are the same.
Office 365 for enterprises: A tour for administrators
http://office.microsoft.com/en-us/videos/office-365-for-enterprises-a-tour-for-administrators-HA102654955.aspx
Office 365 for enterprises brings together the online services your business needs. To see how to set up and manage these services, watch these four short videos.
Where did My MSI go - Deployment Video
http://www.microsoft.com/resources/technet/en-us/office/media/video/video.html?cid=otc&from=mscomoffice&VideoID=670e3969-0509-4d3a-a8a6-ffbe526d3e6f&src=v5:endslate:related^play:related_0&from=shareembed-syndication
10 minute comparison of MSI and CTR
Touches on corporate provisioning in”User Based License Model Activation”. Users activate/deactivate, but IT still has control to deprovision the license (starting at about minute 8:15).
Then in this video / article :
http://blogs.technet.com/b/office_resource_kit/archive/2013/03/20/the-new-office-garage-series-identity-activation-data-access.aspx
They again say the companies can still allow userid activation while maintaining control of the licenses through Active Directory
<snip>
Jeremy: So we showed the installation experience for a domain-joined computer where single sign on is enabled and one that is not domain-joined, but installs via the Office 365 portal. In the direct from portal case when you kick off the
installation, you will see a file that looks something like this:
Setup.X86.en-us_O365ProPlusRetail_24*****-45a2-4eeb-b06f-b14****189c8_TX_PR_.exe
In a future episode we'll talk about all of the configurations needed to suppress completely sign-in, first run experiences and user prompts. IT admins have had to deal with these in past releases of Office, but now there are ways to
automatically sign users in to Office 365 installs picking up their domain credentials. I also showed the effects of deleting the user account from the Azure AD store and how it put Yoni's Office into Reduced Functionality Mode (RFM) -
even if Yoni installs Office on his personal devices using his organization's Office software assets, once Yoni leaves the org the IT department can deprovision his personal installs. That keeps software asset management cleaner and IT is in control.
Yoni: Don't forget we also had Mark Russinovich on the show and he explained the security model for online services with Azure AD - in your car. It sounds like they are taking the defense in depth approach to harden the service. And you
made him slum it in your car, Jeremy.
</snip>
Overview of ID, Authentication and Authorization in Office 2013
<snip http://blogs.technet.com/b/office_resource_kit/archive/2013/04/16/new-poster-and-content-roadmaps-about-office-identity-authentication-authorization-and-security.aspx
>
This page has links to 3 posters. The first poster “Identity and Authentication in the Cloud: Office 2013 and Office 365” describes at a high level how to control new user setup in a corporate / small business environment.
</snip>
<snip http://technet.microsoft.com/en-us/library/jj683102.aspx
>
This page also has a link to the same poster online (http://www.microsoft.com/en-us/download/details.aspx?id=38193 has PDF and Visio versions of the chart). As well, it goes into
more detail with information like the following:
… Because Office is a tool that is used by the same individual in two different roles, the new Office offers two identities with which users can log on to Office 2013:
A Microsoft account, which most people use for personal business
An organization ID that is assigned by Microsoft, which most people use when doing work for an organization, such as a business, charity, or school.
The credentials that are used to sign in are recognized as either personal or organizational. That sign-in identity becomes the user's “home realm” and determines which documents the user has access to on SharePoint, SkyDrive, or Office 365 Services for
a specific session. Each unique sign in identity is saved in a most-recently used list so that it is easy to switch between identities without leaving the Office experience.
a personal SkyDrive can be mounted to an organization identity so that personal documents can be accessed at work or school without ever switching identities. Also, when a user authenticates by using an identity, this authentication is valid for all Office
applications, not just the application he or she signed in to.
Two logon types are supported when users sign in to Office 2013, a Microsoft account or an organization ID that is assigned by Microsoft.
Microsoft account (the user’s individual account). This account, formerly known as Windows Live ID, is the credential that users use to authenticate with the Microsoft network and is frequently used for personal or non-business work, such
as volunteer work. To create a Microsoft account, a user provides a user name and password, certain demographic information, and “account proofs,” such as an alternative email address or phone number. For more information about the new Microsoft account, see
What is a Microsoft account?.
An organization ID that is assigned by Microsoft / Office 365 account ID that is assigned by Microsoft. This account is created for business use. An Office 365 account can be one of three types: a pure Office 365 ID, an Active Directory
ID, or an Active Directory Federation Services ID. These are described below:
Office 365 ID. This ID is created when an admin sets up an Office 365 domain and takes the form <user>@<org>.onmicrosoft.com, for example:
[email protected]
Organization ID that is assigned by Microsoft that is validated against a user's Active Directory ID. An organization ID that is assigned by Microsoft and validated against Active Directory as follows:
First, a person who has an [on-premise domain]\<user> account attempts to access organization resources.
Next, the resource requests authentication from the user.
Then, the user types in their organization user name and password.
Finally, that user name and password are validated against the organization AD database, the user is authenticated, and is given access to the requested resource.
An organization ID that is assigned by Microsoft that is validated against a user’s Active Directory Federation Services ID. An organization ID that is assigned by Microsoft and validated against Active Directory Federation Services (ADFS)
as follows:
First, one person who has an org.onmicrosoft.com attempts to access
partner organization resources.
Then, the resource requests authentication from the user.
Next, the user types in their organization user name and password.
Then, that user name and password are validated against the organization AD database.
Finally, that same user name and password are passed to the partner’s federated AD database, the user is authenticated, and is given access to the requested resource.
For on-premises resources, Office 2013 uses the domain\alias user name for authentication. For federated resources, Office 2013 uses the [email protected] user name for authentication.
</snip>
Office 365 Administration / Office 365 Administration Center / Office 365 Portal
http://technet.microsoft.com/en-us/library/jj819272.aspx
This page summarized methods of administering Office 365
User Account Management
http://technet.microsoft.com/en-us/library/jj819300.aspx
Sign-in for Small Business subscriptions
Users receive Windows Azure Active Directory cloud credentials—separate from other desktop or corporate credentials—for signing into Office 365 and other Microsoft cloud services.
Sign-in options for Enterprise, Midsize Business, Kiosk, Academic, and Government subscriptions
Office 365 for Enterprise, Midsize Business, Kiosk, Academic, and Government subscriptions has two systems that can be used for user identities:
Organizational account (cloud identity) Users receive Windows Azure Active Directory cloud credentials—separate from other desktop or corporate credentials—for signing into Office 365 and other Microsoft cloud
services. This is the default identity, and is recommended for small and midsize businesses in order to minimize deployment complexity. Passwords for organizational accounts use the Windows Azure Active Directory
password policy.
Federated account (federated identity) For all subscriptions other than Office 365 Small Business and Office 365 Small Business Premium, in organizations with on-premises Active Directory that use single sign-on
(SSO), users can sign into Office 365 services by using their Active Directory credentials. The corporate Active Directory stores and controls the password policy. For information about SSO, see
Single sign-on roadmap.
The type of identity affects the user experience and user account management options, as well as hardware and software requirements and other deployment considerations.
Custom domains and identity options
When you create a new user, the user’s sign-in name and email address are assigned to the default domain as set in the Office 365 admin center. By default, the Office 365 subscription uses the <company name>.onmicrosoft.com
domain that was created with the Office 365 account. You can add one or more custom domains to Office 365 rather than retaining the
onmicrosoft.com domain, and can assign users to sign in with any of the validated domains. Each user’s assigned domain is the email address that will appear on sent and received email messages.
You can host up to 600 registered Internet domains in Office 365, each represented by a different namespace.
For organizations using single sign-on, all users on a domain must use the same identity system: either cloud identity or federated identity. For example, you could have one group of users that only needs a cloud identity because they don’t access on-premises
systems, and another group of users who use Office 365 and on-premises systems. You would use add two domains to Office 365, such as
contractors.contoso.com and
staff.contoso.com, and only set up SSO for one of them. An entire domain can be converted from cloud identity to federated identity, or from federated identity to cloud identity.
For more information about domains in Office 365, see the
Domains service description.
Creating user accounts
Office 365 provides five ways to create user accounts, some of which are not available for Office 365 Small Business and Office 365 Small Business Premium: Add single User, Bulk upload using *.CSV files, Active Directory Synchronization, Azure Active Directory
Module for powershell, Exchange Simple Migration
Password management
The policies and procedures for password management depend on the identity system.
Cloud identity password management:
When using cloud identities, passwords are automatically generated when the account is created.
For cloud identity password strength requirements, see
Change your password.
To increase security, users must change their passwords when they first access Office 365 services. As a result, before users can access Office 365 services, they must sign into the Office 365 portal, where they are prompted to change their passwords.
Admins can set the password expiration policy. For more information for Enterprise and Midsize subscriptions, see
Set a user’s password expiration policy. For Small Business, see
Change how often passwords expire.
License management
A subscription to Office 365 is made up of a number of licenses to a set of services. An administrator assigns a license to each user for each service that user needs access to. For more information about managing licenses, see
Assign or remove a license in Office 365 Enterprise, or
Assign or remove a license in Office 365 Small Business.
Office 365 for Business FAQ
http://office.microsoft.com/en-us/business/microsoft-office-365-for-business-faq-FX103030232.aspx
Some general questions are answered
Deployment guide for Microsoft Office 2013
http://blogs.msdn.com/b/mssmallbiz/archive/2012/10/22/free-microsoft-ebook-deployment-guide-for-microsoft-office-2013.aspx
Free Download, 147 pg
Table of Contents
Getting help
Volume activation of Office 2013
Plan volume activation of Office 2013
Volume activation methods in Office 2013
Deploy volume activation of Office 2013
Use tools to configure client computers in Office 2013
Customize installations of Office 2013
Customize Setup before installing Office 2013
Configure a silent installation of Office 2013
Create custom configurations of Office 2013
Office Customization Tool (OCT) in Office 2013
Config.xml file in Office 2013
Setup command-line options for Office 2013
Setup properties in Office 2013
Setup architecture overview for Office 2013
Customize the Accessibility Checker for Office 2013
Outlook 2013
Planning overview for Outlook 2013
Choose between Cached Exchange Mode and Online Mode for Outlook 2013
Plan a Cached Exchange Mode deployment in Outlook 2013
Plan feature customizations in Outlook 2013
Choose security and protection settings for Outlook 2013
Configure multiple Exchange accounts for Outlook 2013
Configure Cached Exchange Mode in Outlook 2013
Configure Outlook Anywhere in Outlook 2013
Configure junk e-mail settings in Outlook 2013
Roll out Office 2013
Install Office 2013 from the local installation source
Deploy Office 2013 from a network installation point
Deploy Office 2013 by using Group Policy computer startup scripts
Language in Office 2013
Plan for multi-language deployment of Office 2013
Customize language setup and settings for Office 2013
Add or remove language packs after deployment of Office 2013
Mixed language versions of Office 2013
Companion proofing languages for Office 2013
Language identifiers and OptionState Id values in Office 2013
Security in Office 2013
Security overview for Office 2013
Authentication in Office 2013
Plan for Information Rights Management in Office 2013
Group Policy for Office 2013
Planning for Group Policy in Office 2013

Office 2013 (Mainly Outlook) Ribbon Menu Display Error

So i have created a MDT System Image for deploying Windows across our Business we are currently using Windows 8.1 32/64Bit Office 2013 SP1 now i have recently updated the image simply to install the latest load of Windows Updates so we are not installing
a load of updates when imaging a machine. a lot of our users are reporting issues in Office mainly Outlook but Word has the issue also, the Ribbon bar has Pixelated Display issues and one would have to close he application and re-open to resolve.
Now i have uploaded two screenshots to my box account and shared the images below as you can see from the screenshots it looks to be a display issue but it is only the Office Applications that fall victim, once you change to something else it dissapears
but this is happening a few times a day now. i have blanked out with black boxes the secure information from our relevant party's they are separate to the issue.
https://app.box.com/s/fd1e8vw5gr7hbtxo42pb
https://app.box.com/s/cyfsuad7uuml5uaq75az

Hi,
I would suggest you start Outlook in Safe Mode to determine if it's 3rd-party add-ins related:
Press Win + R, type "outlook.exe /safe" in the blank box, press Enter.
If there is no such problem in safe mode, disable suspicious add-ins to verify which add-ins caused this problem.
Since you have mentioned that you also meet this problem in Word, I doubt if it's related to a setting in Office:
In any Office application, such as Outlook, go to File -> Options -> Advanced -> Display -> Find "Disable hardware graphics acceleration", have you checked this box? If no, check it and click "OK" to save the setting.
This option is added since Office 2013, and it's global, once it's set in an Office application, it applies to others as well.
More information about hardware acceleration can be found in this article below:
http://social.technet.microsoft.com/Forums/en-US/cc26ac52-5c94-468e-ac34-35c9dcc5b422/hardware-graphics-acceleration?forum=outlook
We can also consider this:
On the Desktop, right click on This PC(or Computer) icon, select
Properties, then Advanced system settings on the left side, under
Advanced tab, click on the Settings button for
Performance.
Now we see this:
Uncheck the box for Animate controls and elements inside windows, click
OK button.
I hope the information can be helpful.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Getting ÿþ as saved conversations from Lync in Outlook in Office 2013

Hi,
I've been trying to get to the bottom of this and have found similar posts, but no one seems to have an answer.
When I IM someone using Lync 2013, they get a pop up notification but instead of the message they see ÿþ<. Once they open the chat window, they can see my typed text. Occasionally, certain people can't see the first line of my chat, but as
long as they keep the chat window open, they can see everything new I type.
All my conversations that are saved in outlook show ÿþ< for the text and are unreadable. I've disabled the saving of conversations because they have become worthless.
I believe it has to do with BOM but have not been able to find a way to fix this.
If I copy a conversation from the chat window and paste it into Microsoft Word it shows ÿþ<, but if I paste it into notepad the conversation appears.
(I had inserted a screenshot here, but am unable to because I am unable to figure out how to get my account "verified")
I've tried changing the preferred encoding for outgoing messages: to Unicode (UTF-8) in Outlook, but this had no effect and I can't find a similar option in Lync 2013.
(I had inserted a screenshot here, but am unable to because I am unable to figure out how to get my account "verified")
I enabled logging for Lync and the event IDs that come up are 1, 11 and 12, to which I cannot find any information for at the moment.
Any help and or suggestions would be appreciated.

Hi,
Did the issue happen only for you or for multiple users?
Please try to delete Lync User Profile and information on Registry, then repair Office 2013.
The path of Lync User Profile: %UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
The path for information on Registry: HKCU\Software\Microsoft\Office\15.0\Lync\[email protected]
Then test the issue again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Office 2013 Home & Business Edition - None of the application (Word, Powerpoint, Excel or Outlook) is opening, not even in safe mode..

Office 2013 Home & Business Edition - None of the application (Word, Powerpoint, Excel or Outlook) is opening, not even in safe mode.. I tried to run the application in compatibility mode by right clicking the excel.exe and choosing the compatibility
mode, still no success. It is installed on Windows 7 Professional SP1. All the latest updates are already installed. I have also tried Microsoft fixit, but still no Success. Please help!!

I'm so sorry that I forgot the Office programs even not open in safe mode and provide useless information in my last reply.
The problem persists when we perform a Windows clean boot, right?
Were the Office programs suddenly not working? Or it just can’t be open after you install it? Did you get any error message?
If you haven’t try a repair of your Office installation, we can try it to check the result:
http://office.microsoft.com/en-us/project-help/repair-office-programs-HA010357402.aspx
In addition, try to use Event Viewer to see if we can get some useful error log about this problem. See:
http://windows.microsoft.com/en-us/windows/open-event-viewer#1TC=windows-7
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
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App-V CRM 2013 Outlook Client and Office 2013 Click to Run

Hi,
I'm trying to get going with enbing the CRM 2013 for Outlook client with the VL version of Office Pro Plus 2013. I have successfully published and use Office App-V package in a test environment. App-V version 5.0 SP2 is installed on the client
PC (Windows 7 64bit). SCCM 2012 R2 is used to publish APP-V applications to user groups.
I have sequenced the CRM 2013 Outlook client (offline mode disabled) with UR2 and published it using SCCM as a "Add-on or Plug-in. I've also created a connection group so that the App-V version of Office 2013 is able to connect to the sequenced
CRM client. The client installs successfully, but the CRM tab doesn't appear in the Outlook Ribbon, and the Configuration Wizard crashes each time it is launched. The App-V event log is blank (which I'm taking to be a good sign). All CRM
client prerequisites have been preinstalled on the target PC.
I'm thinking that the CRM client can't see the Outlook application and therefore crashes and doesn't integrate with the Outlook application. Problem Signature 09 (from the crash explanation) states "System.NullReference Exception".
I can't seem to find much out there for sequencing the 2013 version of the client. Has any else managed this yet or have any ideas where I'm going wrong?
Thanks,
Tim

Hello,
I would use Process Monitor to understand what happens and to see why Outlook isn't seeing the plugin, and why the wizard is crashing
Nicke Källén | The Knack| Twitter:
@Znackattack

Recieveing "OnUCAppointmentGetVisible" error in Outlook 2013 (64 bit) - "Custom UI Runtime Error in Lync Meeting Add-in for Microsoft Office 2013"

Hi All,
I originally posted this in the MS Support forums (http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/recieveing-onucappointmentgetvisible-error-in/1a40eca2-8cd1-40f1-a92f-cb08f0af6b72), but was directed over here.
I have recently upgraded an installation of Office 2010 to 2013 (both 64 bit) but am now receiving an error which says:
Window Title - "Custom UI Runtime Error in Lync Meeting Add-in for Microsoft Office 2013"
An error occured while calling the callback: "OnUCAppointmentGetVisible"
This seem to happen when I initially open a calender entry, and when I close the entry (most only the first time I close the entry).
I did have some developer tools installed for Office 2010 and VS 2010 which played around with Excel,2013 but I have now uninstalled these.
In addition, BCM 2010 was installed (but for the time being has been uninstalled), but I don't think that is the culprit.
The issue is being caused be an Outlook add-in. I have three COM add-in enabled, but the one causing the issue in the "Lync Meeting Add-in for Microsoft Office 2013".
We are currently trialling Lync in a demo installation which is in a different domain to any of the Exchange accounts, but should this cause a problem? For the time being I have disable this add-in.
Regards,
Chris
Chris

Hi,
Sorry for my misunderstanding. If the issue is determined to be caused by Lync Meeting Add-in, please remove this add-in from Outlook, then go to Control Panel to repair Office 2013 program. After repairing,
this add-in would be automatically reinstalled. Please check whether the issue persists. About how to repair Office programs, please refer to:
http://office.microsoft.com/en-us/outlook-help/repair-office-programs-HA010357402.aspx
If the Lync Meeting Add-in is not automatically reinstalled, please try to manually add this add-in by the following steps:
1. Starting Outlook 2013 as an Administrator (right click, run as Admin).
2. Click File > Options > Add-ins, Manage Com Add-Ins Go... > Add..., C:\Program Files (x86)\Microsoft Office\Office15\UCAddin.dll, OK.
3. Close Outlook and start it as a normal user.
Regards,
Winnie Liang
TechNet Community Support

Office 2013 click-to-run does not honor deselecting 'Make Outlook the default program' checkbox

We use an email client other than Microsoft Outlook (let's say Thunderbird)
Thunderbird is set as the default mail client for the machine (HKLM\Software\Clients\Mail\(default) set appropriately)
Occasionally, we launch Outlook (but absolutely do not want it as the default mail client for the machine). About 30 seconds after launching Outlook, we see that the Windows default mail client changes to Microsoft Outlook.The 'Make Outlook the default
program for E-mail, Contacts, and Calendar' checkbox in File->Options is disabled.
Further investigation with ProcMon indicates that a SYSTEM service called integrator.exe starts up about 30 seconds after we launch Outlook. This service changes the HKLM\Software\Clients\Mail\(default) registry key to be Microsoft Outlook.
We have tested with multiple non-Outlook email clients, and the behavior is always the same.
This only happens on click-to-run installs of Office 2013. Regular installs of Office 2013 do not have the problem. Older versions of Outlook do not have the problem.
What can we do to get Outlook to honor the 'Make Outlook the default program' setting?

Kapaal -
Thanks for your reply. Your blog post would certainly work if this was just a user-mode app that was making the change, but that's not the case with Office 2013.
The integrator.exe process that is making the change is part of Microsoft's Click-to-Run system. It runs as a service with local system access, and thus would have full access to the key. I might be able to lock it down by creating a second system
admin account and playing games with it - but that will make it very difficult to actually change the value when I want it do be changed, and I really shouldn't have to be doing workarounds to prevent Office itself from doing this.
- Kevin

Office 2013 OCT Outlook Bug Observation

Just wanted to highlight an issue we've seen at my organisation where an MSP file is does not fully install the Outlook 2013 branch where it is modifying an existing installation where that branch is not installed.
The scenario is that Office 2013 SP1 has already been installed using an msp file which does not install access, outlook and lync branches. It also hides and locks these features.
We're then following this base install at a later date and enabling Outlook using another msp file. Despite the msp file installing all features for the branch, Outlook 2013 *does* then appear, but mapiph.dll (and potentially other files) are missing from
the installation.
One symptom of the missing mapiph.dll file is that local searching within outlook does not work, such as from the exchange offline cache.
Our workaround has been to enable these branches using config.xml instead. For example...
<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
<OptionState Id="OUTLOOKFiles" State="local" Children="force" />
<Setting Id="SETUP_REBOOT" Value="Never" />
</Configuration>
As an aside, the msp files both had different names. I'm aware this is required.
Just thought I'd put this out there!

Hi,
Is this an issue globally at your organization?
There are lots of reasons for this kind of issue - a corrupted registry key, malware infection, incomplete installation, etc. Maybe re-download the file, make sure it is complete and then try again?
By the way, for the issue of missing mapiph.dll, you can fix it by repairing your Office installation:
http://support.microsoft.com/kb/2739049/en-us
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 (Word, Outlook, Excel, Power point) are not responding after live update

I had problems all last week with my Office applications not responding. I tried to uninstall and reinstall the software which did not solve the problem. I then did a samsung 5 recovery to factory state and installed office all over again which temporally
worked. My computer then prompted a windows live update after which the same problem came back with windows application not responding.
Please help as this is holding up my work.

Hi,
Please check your update patch list, if you had installed the Office 2013 SP1. please try to update the display card dirve. See the below thread:
http://social.technet.microsoft.com/Forums/en-US/34401d63-6c3b-47e6-ab20-9ed9b70d890b/outlook-2013-sp1-unusable-since-sp1-update-?forum=officesetupdep
Regards,
George Zhao
TechNet Community Support

I recently purchased Windows 8 laptop and installed Office 2013. I then installed iTunes. After moving all my music to the new PC, I got iTunes to import it and sync it to my iPod (3rd gen). However, I cannot get iTunes to sync my Outlook Contacts

I recently purchased a Windows 8 laptop and istalled Office 2013. I then installed iTunes. After moving all my music to my new PC I got iTunes to import it, and then synced it to my iPod (3rd gen.) However, I cannot get iTunes to sync my Outlook Calendar or Contacts with my iPod. When I try it crashes Outlook. iTunes continues to try to sync, but when it finishes my Calendar and Contents are empty (ERASED!). I have de-installed and re-installed iTunes (according to Apple's instructions), repaired Office 2013 and Outlook, scanned for viruses (etc), cleaned out temp folders, defragmented, etc., etc., etc. Has anyone seen this before, and does anyone know houw to fix it? (HELP!)

Well, I guess I have to download some other software to make my apple product work. Really great stuff you guys sell. I will never buy another apple product. My Iphone, Ipod and Itunes are junk

Microsoft Office 2013 - Fix for Outlook's color categories??

I am an Administrative Assistant and handle several people's calendars in my office. Not everyone uses the same colors for their categories.
Since installing Office 2013, I can no longer:
1. Change a color category without completely opening an invite. I can now only do this on
MY calendar from the calendar screen, without opening an invite. I used to be able to left click a meeting from the calendar screens select category and change just one occurrence. Now I get this error message:
"The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook"
2. Change a color category for a single invite that is part of a series invite. In other words, It's all or nothing. For instance, yellow is our code for a conference call, so if a meeting series is usually a face-to-face meeting, but one day (bad weather,
etc...), we need to make it a dial-in only, I cannot change the color of that one day only.
Any known solution to these issues?

Hi,
Have you tried recreating the mail profile? Some users have a similar issue were able to fix it by recreating a new Outlook mail profile in Control Panel. To create a new mail profile, go to Control Panel > Mail > Show Profiles and then click Add button
to create a new profile. For detailed information, please refer:
http://support.microsoft.com/kb/829918
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 Outlook

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