Office 365 problems

hi i am having problems opening my office 365 outlook/exell and word it just keeps coming up with an error and keeps saying microsoft cant open any ideas how to solve it iv tried uninstalling and re installing but it still didnt work thanks scott

Hi,
Can you start them in Safe Mode?
Press Win + R, then:
Type excel /safe and press Enter to start Excel.
Type outlook /safe and press Enter to start Outlook.
Type winword /safe and press Enter to start Word.
If they can start in Safe Mode, ins one at a time:
With the Office application still in Safe Mode, click File >
Options > Add-Ins.
Next to the Manage list, click Go.
Uncheck one of the add-ins in the list and click OK.
Restart the application (not in Safe Mode this time).
You can also start Windows in Safe Mode to test if another program on the PC is causing the problem. For more information about Windows Safe Mode troubleshooting, read these articles:
For Windows 7:
What is Safe Mode?
For Windows 8: Windows Startup Settings (including safe mode)
If this issue persists, please let me know the exact error message you see, it helps determine the cause of this problem.
Regards,
Melon Chen
TechNet Community Support

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