Officejet 4630 will not connect to computer to scan.

When I first got the product it scanned a few times but now will not connect to my computer to scan even after re-downloading drivers and entering a printer claim code.

I would recommend using the HP Print and Scan Doctor to help diagnose and resolve your connection issue.
Say Thanks by clicking the Kudos Star. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Similar Messages

  • Officejet 4630 will not connect to computer through wireless or usb since installing Windows 10

    I have tried to install updated software for said printer but it still refuses to connect to my pc through either of the two mediums provided. Bit unstuck due to this as it is my work computer. Admittedly should have waited a while to install windows 10 but I got a bit caught up in the moment and didn't consider that issues such as this may arise. I also have a HP designjet T120 connected to this PC and that still works wirelessly no problem at all!

    HELP

  • Officejet 4630 will not connect to wifi

    Bought this printer a few months ago, set it up, no problems.  Now all of a sudden, it will connect to wifi.  Nothing with wifi has changed.  Printer finds wifi, I enter the password, and it thinks for a while, then says "Connection Failed, Cannot connect to network".  When I print the report, the only thing that fails is in settings "no filtering".  Tells me the solution is to add the mac address but doesn't tell me how to do that.  When I scroll through the settings, it looks like the mac address is there.
    This question was solved.
    View Solution.

    Power off printer and router. Power on router and wait 3 mins. Power on printer and verify it connects to the router. Do you have a valid IP address??
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • HP Officejet 4630 Will Not Print, despite empty spool

    I can not get my printer to print from my laptop, nor my desktop.  The print job goes to the printing que and shows it "printing", then "0" documents left to print.  Where is it printing?  Not at my printer, that's for sure!  I have uninstalled the printers (in the 'printers and devices') and reinstalled via usb.  I have rebooted the printer (unplugged, waited, plugged back in), rebooted my computers, and rebooted the network.  I can not print from the network, nor via usb. I ran the troublshooting printer wizard, still nothing. I'm still running Windows 8.1.  Help? -Lyons     

    Hi cjones87,
    Welcome to the HP Forums! I understand that your HP Officejet 4630, will not print wireless to your laptop. I am happy to help you with this wireless issue! I have some questions for you:
    What Operating System are you using? Windows or Mac? What version?
    Is the power cable plugged into a surge protector or directly to the wall outlet? Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    Is your printer's firmware up-to-date? Getting the Latest Firmware and Printer Updates.
    In the meantime, try printing a Network Configuration Page. Printing a Network Configuration Page. Look for an IP Address, place it into a browser's address bar, and see if it can bring up the Embedded Web Server.
    Also if you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens.
    Hope to hear back from you, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Nokia 2600 classic will not connect to computer

    hi i have installed and uninstalled Nokia pc suite several times , tried on both windows 7 and xp pro, and tried the registry cleaner for clearing nokia files and i cannot get this phone to connect to my computer. It will not connect when asked to at start up screen for nokia pc suite.  Can anyone help?

    could you try like this?
    1. open PC suite, select "setting"
    2. then select "manage connection"
    3. select bluetooth ( others should not be used for 2600c)
    4. then doule click the "bluetooth" icon and start to search your 2600c (ensure your 2600c' bluetooth is active)
    good luck!
    if this answer is helpful for solving your issue, pls press the white star, thanks!

  • IPod Touch stuck in DFU mode, broken lock button, will not connect to computer.

    I have an iPod 4g running on iOS 6.1.6. The lock button has been broken for little over a year now. But yesterday, my iPod went into DFU mode and will not connect to my computer whatsoever. I have tried everything that Apple tells you to do to try and fix this issue like restarting AMDS, reinstalling iTunes, and even the USB Driver. Nothing has worked, and I would really like some help with this. Thank you very much!

    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC      
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                          
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HP Officejet 4630 will not scan in Windows 10

    I need to scan a document and the printer is not recognised either by trying to scan through HP Printer Assistant or by using the menus on the printer.  The error is "The HP Officejet 4630 series was not found"On the printer I get "There is no application registered for this event" in windows 10 and the printer/scanner says "Connection Error".Note, I can print OK. Scanning will not work at all. 

    Hello Tride93,
    Welcome to the HP Support Forums.  I gather that you are getting an 0X…. error on the front panel of your Officejet 4630 printer.
    I have included the ‘Ink System Failure' or a '0x...' or a 'C2...' Error Message Displays on the Front Panel trouble shooting document. Please work through the steps in the document and any additional documents that it requests you to use. 
    If you run into any issues while doing the above, please let me know at what step you encountered the issue, what any error messages said, how the printer is currently connected (you may have changed it since you posted), and what operating system you are using (whatsmyos.com).  Thank you.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Officejet J6450 will NOT connect to laptop wirelessly - PLEASE HELP...

    Good afternoon,
    I just spent almost two hours on the phone with a woman from the HP Tech Support team that I could barely understand (not exaggerating - would be wonderful to bring back customer service to the US - god knows we need some more jobs here!!).  She had me do a number of things, none of which solved my problem - needless to say, it was a very frustrating two hours and now I am very frustrated! 
    My issue is that my laptop will not recognize the wireless Officejet J6450.  I have Comcast broadband cable internet, a Linksys wireless router, an HP desktop, and a Dell laptop (laptop is from employer - I work from home).  I loaded all of the software on my desktop first (connected via USB) and everything worked perfectly.  I used the Network Setup Wizard on the printer and connected to my Linksys wireless router with no issue whatsoever (full signal strength).  I printed a wireless netwok report - no problems were found - all diagnostic tests were a success.  The ethernet adapter wireless network connection IP address on my laptop is 192.168.1.102 and the IP address of the printer is 192.168.1.103.  So then I proceeded to load the software to my laptop for wireless connection - thinking all along how easy getting everything set up has been.  I then loaded the software to the laptop and I got to the part where it asks what type of connection I want to set up.  I chose wireless and it asked me to temporarily plug the laptop to the printer via USB cable.  I did so and it began searching for my wireless network.  I selected my wireless network and it began searching for my printer.  This is were I hit the brick wall - it could not find my printer.  I tried again - chose my network, tried to find the printer - no such luck.
    I then did a Google search and checked these boards regarding alternative solutions.  I tried installing through Windows printers (BTW - laptop is running XP SP2).  Selected Local Printer, unchecked the automatically select box, chose standard TCP/IP, etc. - that didn't work either.
    I consider myself fairly PC savvy and I am perplexed by this - just doesn't make any sense why the laptop won't detect the wireless printer. 
    I would greatly appreciate any guidance regarding my connectivity issue as I do NOT want to call HP Tech Support back.
    One other thing, the Tech Support lady told me to reset the printer by turning it off and then having me press the pound button and the number 6 before turning it back on.  Not sure why she had me do this, but it reset the ink cartridges and alignment and now the printer no longer reports how much ink is left.  Any way to fix that?
    Lastly, out of curiosity, why does HP recommend not leaving the wireless enabled on the printer when not using it?  Doesn't make any sense to have to turn off wireless everytime after printing and then turn it back on when needing to print again.
    Sorry for this long post - hopefully this is enough information for you to help me out.
    Thanks in advance!
    Jeremy

    Hi Jeremy,
    First, I have no idea why we are recommending turning off the printer's radio when you are not using it.  The only thing I can image is that if you leave the radio on and in its default configuration (SSID = hpsetup, no security, Ad-Hoc), then you are susceptible to neighbors or war-drivers using your printer.
    Next, you have an interesting problem.  You've done everything I would have tried (check connectivity by browsing the printer's internal web page, turn off the firewall, try to manually add the printer).
    I know you've disabled the firewall.  I might recommend uninstalling the firewall temporarily, then installing the SW again to see if that works.  Also, you might check to see that you don't have another firewall accidentally enabled (maybe the Windows firewall?).
    Finally -- is there anything unusual about your wireless-router configuration?  Have you set any port-forwarding or other advanced settings?  BTW -- what model wireless-router are you running?
    And of course there's a rather painful step to try that usually works:  reinstall the OS on your laptop and then install the printer SW (I'm somewhat embarrassed to suggest this but it does seem to work).
    Message Edited by Wi-Fi-Guy on 02-20-2009 09:12 PM
    Regards / Jim B / Wireless Enthusiasts
    ( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
    + Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

  • Cb867A HP Officejet 4500 will not connect to network

    I have tried over and over to connect my cb867A HP Officejet 4500 wireless printer, and it will not work.  I have changed cables, triple checked everything, uninstalled and re-installed software, and I cannot get this printer to work as a wireless printer. I have a Windows 7 64 bit Compaq laptop.  Any ideas on why this is not working? I am certain I am following the directions HP is giving. Thank you in advance for your help.

    Hello-
    If you have a Officejet 4500 G510g , the printer is not wireless. You can use an ehternet cable and do a network install. That way any device that is wireless can use it as long as your on the same network.
    The OJ 4500 G510n is wireless.
    Specs :
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01954185&tmp_task=prodinfoCategory&cc=us&dlc=en...
    Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
    Please select the "Accept as Solution" button on the post that best answers your question.
    I appreciate your input !
    Thank You,
    Donald

  • My iPad is Disabled and I cannot input my passcode.  how do i do that?  I have tried to connect to iTunes and it will not connect via computer connection as I cannot activate my iPad with the pass code.  what do i do?

    My iPad is disabled and I can not input my passcode.  what do i need to do?  I tried to connect to iTunes, but it will not allow me to connect via compute USB as I cannot input my passcode for the iPad. 

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/re-sync your content to it

  • My Zen Sleek Photo will not connect to compute

    I am extremely disappointed ! Despite being told yesterday that I need Microsoft Service Pack 2 installed on my computer before my USB would detect the player, I have successfully downloaded MS SP 2 and guess what ? It still says "your player is not connected" !!! Grrrr !
    220 down the spout !?Help ! Please !!?

    To: suzanneb
    I wonder if DM Guru's?solution might work for you.
    Good Luck!
    aismail
    I wonder if DM Guru's?solution might work for you.
    Good Luck!
    Message Edited by roger-conejo on 02-9-20060:3 AM

  • HP Officejet 6000 will not connect to new wireless modem.

    I have Windows 8.1.  My HP Officejet 6000 E609n wireless printer worked well, until the modem died and a new one was installed (new address).  I need to know how to make it recognize the new network address.  (Note: I tried to install the original setup software, but the CD would not run under Windows 8). 
    This question was solved.
    View Solution.

    Hi @indyham 
    Since we were able to get the printer on the network successfully, the following document will help address maintaining the connection; Printer Does Not Maintain Wireless Connection.
    I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Ipod touch will not turn on and will not connect to computer!

    Help please!  I accidentally dropped my ipod the other day (it has dropped before and not been a problem) and now it won't turn on or connect to a computer.  I have googled it and tried everything!  It is still under warranty but unfortunately the warranty doesn't cover accidents. Any suggestions?? 

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. It could be that the water corroded the contacts so try to clean any corrosion from them.
    - Then charge overnight and try what you did before
    If still does not work:
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs.. They do not fix yours.
      Apple - iPod Repair price
    You can do it at an Apple store by making an appointment:
    Apple Retail Store - Genius Bar
    or send it in to Apple. See:     
    Service Answer Center - iPod

  • IPod touch (4g) will not connect to computer

    When I connect my iPod touch to any computer I get a pop up bubble saying USB device not recognized. I have uninstalled my drivers and re-installed them. I have reset my iPod at least 7 times and I have also erased everything and reset it to factory settings. I have uninstalled the apple software from my windows computer and reinstalled it so now I have the latest version of the software downloaded. The iPod is running iOS version 6.1.3. When I try to charge it does not say that it is connected and charging. It is supposed to make a connected sound and show a lightning bolt letting me know it's charging but it doesn't. Ive had to make sure that the battery is completely dead before the ipod will start to charge (still not notifying me I just leave it there and come back about 4 hours later and see it's fully charged). I have done everything I can think of and what people have suggested on other threads and nothing is working. My warranty is expired and I do not want to take it to Apple and pay $99 to get it fixed. Can anyone please help me?!

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store. The appointment is free.
    Apple Retail Store - Genius Bar                          

  • OfficeJet 6600 will not install on computer with WIndows 8.

    I just purchased an ASUS laptop and already own an HP Officejet 6600. I tried today to install the printer on the ASUS but I receive the error that it will only run on XP, VISTA and Windows 7. What can I do to make the two connect and install the printer? My printer is in perfect condition and I do not want to buy a different one. 

    Hi,
    Ensure the printer is powered on and connected with a USB or to the same network as your PC.
    Then download and follow this tool, it will obtain and launch the latest installation for your oerating system:
    http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PIW&j...
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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