Officejet 6500 - can i choose tray to print to?

I purchased one of these today and the lady told me that I would be able to choose a print tray like the main bottom feed tray and the fax/scan feed area. I haven't unboxed it yet because I was just doing a little research. I read the manual and don't see how I can do this and I don't want to install the software or take it out of the box if it cannot. I need to be able to have 1 type of paper in one area (like shipping lables) and normal printer paper in the other.
Can anyone confirm if this is part the the officejet 6500 wireless functionality? Thanks!

Choosing a tray to print to is a function of any computer and not on the actual program of the Printer.
It is in the print settings. When you click on File, then Print, it should give you options to choose which tray you would like to print from. Before you take my advise, wait for others to reply. I don't want to be wrong and have you open the box, just to turn out my answer was wrong.

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HP Officejet 6500 can't print after 10.6.6 upgrade

I have a HP Officejet 6500 and can't print after 10.6.6 upgrade. Scan copy and fax are fine. I also cannot get the HP utility to recognize the device. Connected via USB.

Same issue via ethernet.
Can print installing as printer from system preferences, but the HP utility cannot recognize the device.
Message was edited by: Angelo77

Hp officejet 6500 all in one won't print in black

I cleaned the printhead to eliminate clogs which had worked in past. Did not work this time.
Purchased and installed a new printhead and ran a report which showed the black ink working.
Ink levels in all cartridges, however, were low. Purchased new 920 XL cartridges and installed. Ran an alignment and said it failed.
Ran the cleaning of the printheads and then ran a report and still no black ink.
Ran status and quality reports and now the black will NOT print (when it was printing the day before with the new printhead).
HELP! Why will the black suddenly not print. The printhead is new and the hp ink catridges are all new.

Hi, Jamison ~
I had tried many of the things you noted (from the link) and at one point got an acceptable quality report (that included black) after replacing the printhead so it was particularly frustrating to then go back to no black after loading ink cartridges. I had done the partial reset too (as I had seen that recommendation on a forum) waiting hours for it to sort itself out wasn't acceptable when I needed to print something.
I have to admit that I finally threw in the towel and just got another printer. I need to be able to have something reliable and tire of always sorting through how to unclog; clean; reset; order parts; get new cartridges; run through mutiple cleaning printhead cycles. The lack of black print just seems to happen too often.
Thank you, though! I truly appreciate you taking the time to write a thorough response for me.
JFW
Jamieson wrote:
Hi @jfw , and welcome to the HP Forums!
I see you are experiencing print issues. I would like to try and help.
It appears you have covered much of the troubleshooting already.
I would recommend removing the ink cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend this document on Fixing Print Quality Problems for the HP Officejet 6500 All-in-One Printer Series.
If that doesn't resolve the issue, the best recommendation I could make would be to contact HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.

Officejet 6500 Wireless; Copy a page, the printer prints a blank page

My HP Officejet 6500 Wireless is printing just fine when I print something from the Internet, but when I tried to copy a page today, the printer spits out a blank page. Until today this wasn't a problem. Have had the printer since March 2010 and this is first time with this problem.

kathyniebuhr wrote:
My HP officejet 6500 wireless has done the exact same thing starting yesterday. Do you know how to fix it?
Depending on your print settings the pages printed from the internet may be using the color inks (even to make black). Try the troubleshooting steps in this page. If black is not printing in the test page and the troubleshooting steps there do not resolve the issue see this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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New officejet 6600 - Can't scan or fax, printing A-ok. Using wireless.

Hi I have read and tried every thread on this topic. it is now 6 hours later and about 30 restarts, installs, re-installs and re-re installs, oh and full uninstalls, each time turing off firewall and anti-virus. Microsoft paint won't work either, but the printer shows up in the windows scan and fax, but just hangs when trying to connect. I have tried HP printer and scanner trouble shooter recognizes the printer but when scan trouble is selected hangs also on drivers. What else.. umm I tried most of the help topics here... so who is up to the challange of this one. Windows 7 machine. I had a office jet 6700 connected last week worked great at work, so bought this 6600. I thought conflict but uninstalled all hp files and reinstalled using hp installation package. Followed thread on regestry updating, and services.msc. I read about reg edit or mechanic, have used AVG reg cleaner, but disabled it for the install.
This question was solved.
View Solution.

This was posted on the forum really really works and now I can scan!
http://www.youtube.com/watch?v=HbWpgww5I-M

Officejet 6500, How do I turn the printer from off line to on line?

I am stuck, cant get the printer to print because it say's it is offline. I know this cant be that difficult but I am not that smart with the computer stuff.

This 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print document may offer some help.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Problem with Wireless Printing on Officejet 6500

I just bought an HP Officejet 6500 E709n and it will not print wirelessly.

Please read this post then provide some details. What operating system? What error messages?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

OS 10.6.4 compatibility with HP OfficeJet 6500 & Epson Artisan 700

Just purchased MacBook Pro and upgraded iMAC and Mac Pro on my local network to OS 10.6.4. iMAC is connected to local network via Ethernet, other computers and printers HP OfficeJet 6500 and Epson Artisan 700 connected via wireless. All went pretty good except for the two printers. You need to install Rosetta for some 3rd party software to work. It's on the OS 10.6.3 disk.
The HP OfficeJet 6500 is new. In the printer box was a notice to NOT use the enclosed CD's if using OS 10.6. HP manual was terrible. Key was getting the local network operating and then using HP printer keypad to select SETUP/NETWORK SETUP/WIRELESS SETUP WIZARD. It automatically found the name of my local network and then asked me to enter the WEP Key Code of my local network. For some reason the WIRELESS SETUP WIZARD didn't show up for the first day. Now have access to the printer from all computers - even duplex mode works.
Can't say the same for the Artisan 700 we've had for one year and was working good with OS 10.5. The only computer that could not access the Artisan 700 was the one connected via Ethernet to the local network (other computers wireless). Tried downloading Epson drivers, Network setup S/W, etc. Epson says there is a problem with TCP/IP connection and are "working on the problem" - in the mean time use Bonjour driver. I installed print drivers from OS 10.6.3 disk and then did Apple software update. Don't know why but suddenly Bonjour driver showed up and the Artisan printer was recognized by the computer connected to network via ethernet. Also had to manually set up the Artisan printer again using the printer keypad to select local network and enter the WEP Key Code. Duplex printing does not work though. Year ago when we bought the printer had to call Epson who after 1.5 hr on phone got duplex working, but didn't know why or how. I'd taken notes and tried same thing, but didn't work this time.
Perhaps this will help other people deciding to do an OS upgrade.

Thanks for response on the Epson duplex mode problem. I downloaded the updater, but it would NOT open after I installed it. The install created a second file called InkJet Printer 2 (original was w/o the 2). The updater tool is v 8.33 on the one just downloaded while the existing one was v 6.66, so definitely a later version. The v 6.66 gave message "unexpected quit", so it would not open either. Got same results on iMAC and MAC PRO. Do I delete the original InkJet printer file before installing the new download? Was afraid to as afraid driver would not work at all. What am I doing wrong???
When select duplex mode in the print window get message "duplexer not installed" on both computers.

Officejet 6500 e710n Solution Center for Windows 8.1

I originally purchased my Officejet 6500 E710n and loaded it on my Windows XP computer, no problems. I recently purchased a new Windows 8.1 computer and wanted to use the above mentioned printer with it. First I tried to install it on my new 8.1 PC with the setup CD that came with the Officejet 6500. Install CD setup told me it doesn't support my new 8.1 PC. Then went to HP downloads and downloaded latest driver software with Ful Features that supports Windows 8.1. Software downloaded and installed on new 8.1 PC. However, I can only see the Full Featured Solution Center the very first tisme I open up the printer. The very first time I open it, it gives me all Full Feature options. Then after I close the printer and open it a second time, all I have is the Basic Print Feature with no Solution Center and no Full Features. The only way I can get it back up is to uninstall and reinstall driver, but it only works the very first time I open up the printer.
I'm not very computer literate, but I don't understand why it works right only the first time. I could sure use some input on solutions for this issue. Hopefully if there is a solution it's simple for me to fix.
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As listed in my previous post, please clarify what behavior you experience once clicking the HP Officejet 6500 E710 icon to open the Printer Assistant.
Would you see any specific screen, any specific behavior or any specific error message?
May you see no responce at all once cliking the icon?
Please clarify accordingly, in order to resolve an issue it will help knowing its sympthoms..
Shlomi
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Officejet 6500 forgetting network name and drops out all the time

I just got an Officejet 6500 (non-wireless model)
I can assign a network name to it and it works fine, until it's power-cycled. Then it has the original network name again and of course it won't work until it's installed again.
Another problem that could probably be related is that even when I use the default network-name to add it as a network printer in Vista, connection seem to break and it won't print again until I install it over once again.
I get the feeling that firmware is somewhat buggy on it. I don't expect such a device to use batteries to keep it's settings, so I think it's safe to rule out?

@Wifi-Guy: Yes, it's using an ethernet cable IP address always work.
I did some additional testing to find the exact reproducable error.
(I have previously installed the HP software that came on the CD)
1. I added the printer using the "Add new printer" wizard in Vista
2. Print test page, works fine
3. Turn off the Officejet 6500 on the power-button on the front panel (then the WSD Print Provider dissappears in Device Manager).
4. Printer status now appear as "Offline"
5. Turn on the Officejet 6500 again
6. When WSD Print Provider again appears in Device Manager, printer status changes from "Offline" to "User intervention Required" and it's impossible to make it print again unless printer is deleted and added again.
I was not able to find any useful information about this printer status using google.
I just tried changing the network name. As I suspected, this also resets just by powercycling.
Note: I'm using Vista x64.
Message Edited by odyssey on 06-16-2009 10:18 AM
Message Edited by odyssey on 06-16-2009 10:19 AM

Hp officejet 6500 e709n series wireless network connection issues

My HP officejet 6500 e709n series all-in-one printer was working perfectly fine the last time I used it (admittedly a couple of months ago). Now it seems like the printer thinks it is connected to the wireless network, but the computer thinks it isn't. I have run the wireless network test report off the printer a couple of times. The first time it said it couldn't detect any issues. The second time it said the only possible issue is that "MAC address filtering may be enabled on your wireles router". I have NO IDEA how to turn that off. I also don't know why this would suddenly be an issue since the printer was working fine a couple of months ago and we haven't changed anything since then. I have also run the network configuration page off the printer and it seems to think everything is fine.
When I run the troubleshooter off my computer (hp pavilion running Windows 7) it says "Printer hp officejet 6500 e709n series fax cannot be contacted over the network". I am getting very frustrated. How do I fix this problem?

What router? What operating system? Have you run the Wireless Setup WIzard from the Network menu on the front of the printer? Do that.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Our hp officejet 6500 e710 printer will not print. it is networked, i can print a test page

We have a Officejet 6500 E710 printer connected to a HP Pavilion dv7 latop via our home network. Windows 7 op sytsem.
I can not get documents to print from the laptop.
The network connection appears to be good.
I can prnt a test page from the laptop and get it to scan but can not get it tp print any document or web pages.
It shows Status "Error printing"
Any advice would be appreciated.
Thanks

Hello wombat61,
Please download and run the HP Print and Scan Doctor using the below link, which should resolve the issue ..
www.hp.com/go/tools
Regards,
Jabzi
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Jabzi
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How can I print Double A4 with HP Officejet 6500? I only get the first page...

I try to print a large photo in "landscape" Double A4 with my HP Officejet 6500.
I can select "Double A4" to print but I only get the first page. So I only have half a photo.
What should I do?

chris
You can not attach a multi-page .pdf document to Pages.
Just create a folder in which you enclose both your Pages letter and the .pdf.
Peter

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past? Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
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Can Printer over network but can't scan over network with Officejet 6500 E710n

Got an odd problem... I can print all day via my wireless network, I can even ping my printer's IP with no issues.
I can't scan at all, it keeps giving me connection related error messages (Scanner Unreachable, etc). I checked the "Update IP Address" tool and the IP address was correct. So I figured I would install on a different computer.
I installed using the software from this website (I have never installed this HP printer on this computer, I always did eprinting from this computer), it worked perfectly, it found the printer almost instantly. Installation worked perfect with no issues, errors, etc.
Printed the test page perfectly but I still can't scan over the network, I tried both clicking on "HP Officejet 6500 E710n-z" and clicking on both "Scan a document or photo" and "Activate Scan to Computer" and also I get a connection error if I try the "HP Scan" software.
I ran the "HP Home Network Diagnostic Utility" but it can't find my printer (odd that it found it to install the software and I can print/ping it all day).
I also ran the "HP Scan Diagnostic Utility 4.2" and it DID find the printer... It also got past the "Connectivity" and "Device Manager" steps and put a check next to them.
It then failed on the "Windows (WIA) Scan" step. I skip it and it fails on the "HP Twian Scan" after giving me a connection related error message. It will not let me continue the test.
I have restarted both computers and printer multiple times. I am running Windows 7 on my laptop and Windows XP on my desktop.

I suggest uninstalling the full feature software from both PCs and re-installing and configuring the software on both.
Are you using the HP Solution center to scan? It is in Dutch, but the images are the same as what you should see in a correctly installed full feature software package.
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Officejet 6500 - can i choose tray to print to?

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