Officejet 6500 e710n Solution Center for Windows 8.1

I originally purchased my Officejet 6500 E710n and loaded it on my Windows XP computer, no problems.  I recently purchased a new Windows 8.1 computer and wanted to use the above mentioned printer with it.  First I tried to install it on my new 8.1 PC with the setup CD that came with the Officejet 6500.  Install CD setup told me it doesn't support my new 8.1 PC.  Then went to HP downloads and downloaded latest driver software with Ful Features that supports Windows 8.1.  Software downloaded and installed on new 8.1 PC.  However, I can only see the Full Featured Solution Center the very first tisme I open up the printer.  The very first time I open it, it gives me all Full Feature options.  Then after I close the printer and open it a second time, all I have is the Basic Print Feature with no Solution Center and no Full Features.  The only way I can get it back up is to uninstall and reinstall driver, but it only works the very first time I open up the printer.
I'm not very computer literate, but I don't understand why it works right only the first time.  I could sure use some input on solutions for this issue.  Hopefully if there is a solution it's simple for me to fix. 
Thanks.

As listed in my previous post, please clarify what behavior you experience once clicking the HP Officejet 6500 E710 icon to open the Printer Assistant.
Would you see any specific screen, any specific behavior or any specific error message?
May you see no responce at all once cliking the icon?
Please clarify accordingly, in order to resolve an issue it will help knowing its sympthoms..
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

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