Ok my Ipod touch 5th generation will not turn on, and i have tried other steps i have seen like holding down different buttons and try to restore but it will not restore and no matter how long i hold down a button it wont turn on
My ipod tocuh 5th generation battery died so i went to charge it and i would not charge so i did some reasearch and tried many steps such as hold down the buttons for a long time but nothing happened then i tried to restore it and it wont let it, it just comes up with error 1602 and ims cared i dont know what to do please HELP.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Similar Messages
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The product i am using is a Ipod touch 5th Generation, version 8.1. On friday i had laid my ipod on my jacket which was laying on my mom truck and i went to play basketball. So when i got back it was off, at first i thought it died but the ipod was cold. It wasnt turning on i put it on the charger and it still wouldnt turn on. So i kept it on the charger all night and in the morning (saturday 10/25/14) it turned back on. So i went to the wifi to connect to my home wifi and it said no wifi is found. So i reset the network settings on my ipod and turned off the wifi box for 30 seconds then turned both back on and it still said theres no wifi. I followed every step but it still doesnt show any wifi. I tried to enter it manually but it keep saying "Could not find the network". But when i do it on my brothers phone it works. Can someone please help me get wifi back on my Ipod touch. I did all the steps but still nothing work.
If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
IPod touch 5th generation battery drained and restored after app is closed
I got my iPod Touch 5th generation about a year ago. I noticed it has since had an issue on the battery life that I thought was common so I did not do anything about it.
The issue my iPod has is that whenever I use an app that requires immense energy to function, the battery drains real quick. But after I closed the app, the battery life fills up again like it has only used a little. Video recording especially drains the battery the most where after 10 minutes of recording, it pops up saying 20% battery left from fully charged and at one point it even shuts down itself. But when it was turned on, the battery life is still around 75%. Before it runs on iOS 8, the issue is more apparent although it still exist now with the latest update.
I did not know until just recently that I found out it is a big issue where I could not have a video recording that can last longer than 10 minutes or so. Is there anything I could do to solve this? Are there anyone else out there that has this sort of issue?Hey Leowjowee-
I'm really sorry if I'm about to state the obvious, but have you tried fully resetting the iPod touch and setting it up like it's brand new?
It's a crappy answer, but sometimes these are device specific issues, and other times, it can happen just because the kinks haven't been worked out of a new upgrade. I work in consumer IT, and the first thing I would suggest to a client with this issue (especially after an upgrade from one version of the operating system to another), would be to restore (reset the iPod to factory specs) the iPod touch, set it up like the day I bought it, only with the upgraded operating system, and see if there's still an issue. Sometimes, doing an upgrade like you probably did to get from iOS 7 to iOS 8, where it keeps all your previous settings from the last operating system, can cause bugs in the new code.
Here's instructions for a reset: http://support.apple.com/en-us/HT201252
Keep in mind that this will completely erase any content you have on the iPod touch, so be careful to make sure you have a backup of the device before you do anything. You can back up your device to iCloud or your computer with these instructions: http://support.apple.com/en-us/HT203977
iOS 8 is brand new, and I'm sure Apple is working out the bugs - but these things happen... -
Should i upgrade my ipod touch 5th generation to iOS 8.0.2?
so far i have the iOS 7 latest update for my ipod touch 5th generation. However, i noticed that iOS 8.0.2 is released. i know that the first iOS 8 update crashed a lot as well as decrease speed, and i'm not sure if the new update fixed it. Would my ipod still function at the same speed?
I upgraded all my devices to iOS 8 with no problems except slightly faster battery drain.
Note that some users always have problems with any iOS update so just because you hear of problems does not mean it is any worse than other update. It is not worse than other updates.
iOS 8 does included some better security features so I would update -
I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!
See:
iOS: Device not recognized in iTunes for Windows
You need iTunes version 10.7 -
My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?
Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?
Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.
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my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything
Get it fixed then, make an appointment with the Apple genius bar.
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i got an apple ipod touch 5th generation at christman 2012, and sadly after a year of constant use one of my headphone jacks got stuck in the port, so i finally got it out but realised that my headphone port looked damaged, i tried listenining to music but it didnt work,
the worranty is almost out i fear, i would like to know if it can be repaired at apple and if so how much please reply soon or i might have to pay a very expensive price,
ipod touch 5th generation 64gb- Make an appointment at the Genius Bar of an Apple store and find out if it is covered by the warranty. Sometimes/frequenlty your damage is cased by abuse.operator error/accidental damage which is not covered by the warranty.
Apple Retail Store - Genius Bar
If not covered by warranty:
Apple will exchange your iPod for a refurbished one for $88 for 16 GB 5G and $149 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself if you are up to it
iPod Touch Repair – iFixit -
I downloaded and synced Sherlock Holmes and start trek 3009 just fine on my iPod touch 2nd generation before years back. I manually download and sync all my stuff. But iTunes won't let me click and drop and then sync any of my downloaded digital copies to my iPod touch 5th generation. Help please
Do they play in iTunes on the computer?
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On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.
No sound form :
- Speaker?
- Headphones?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Please Help Me. iPod Touch 5th generation will not download music from itunes
My son has an IPod touch 5th generation that he got for Christmas (3 months old :(! All of a sudden if he is on iTunes and buys a song it won't download. It will say its already been purchased but its not in downloads. I have soft reset and now finally did the erase all data and settings. When it started up and i signed into icloud everything started downloading but the music. If I go into the iTunes app and hit purchased music I can see all the music but when I go to hit specific artists it sits and loads (circle is circling) and won't show me the individual song titles. I'm sick to my stomach that the iPod is not fixable because I can't afford to buy my son a new one and I haven't finished paying this one off. Can anyone help me please? I can add music from iTunes on my computer directly to the iPod when plugged in. So I am assuming this means something is wrong with iPod. Any help will be appreciated. Thank you.
First, don't obsess over it. If, in fact, there is something wrong with the iPod, it's still in warranty. Now, I don't know for certain what will fix this for you but here are some suggestions, beginning with one that's quick and easy.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I have an iPod Touch 5th Generation with iOS 8.1, my home button is broken and I've been using AssistiveTouch for months now. Today I just locked my iPod and it wouldn't unlock again, it doesn't respond at all, it won't turn on. It was almost fully charged, so it's not the battery. I followed the steps from this thread, but I'm still getting the "USBMuxListenerCreate: No Error" message in CMD Prompt. I bought my iPod abroad and even though I do have the warranty, I've been told at the iStore that it's not valid here, so going to the store isn't really an option. Any ideas how to solve this?
Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
Jailbraking the device will void the warranty.
You can check the warranty status by inserting the serial number on this page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support -
My wife and I brought a Ipod touch 5th generation for our grandson after which he let a bully at school take it from him and change the passcode. We retrieved the ipod from the young man with a fare amount of run around. But now we are lockout. of it and when we look up how to reset it we where told to connect to itune,but when doing so I got a error message stating that the device had to be unlock before it could be restored. Is there another way that I may restore the Ipod?
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar -
ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work. Help!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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