One ANI assigned to multiple business partners

Hello,
we have the following issue in our CRM 5.0 CIC implementation (winclient).
When a phone call is received, if
the phone number of the caller (ANI) is assigned to more than one
business partner, no identification of the business partner is done.
Thus, what the customer agent must do is go to tab "Extended Search",
and push the button "Display All partners" . This way,
all the BP with this ANI are shown.
My question is: Is there a way to have a pop-up shown automatically, with the list of possible business partners, when the phone call is received?
Thank you!
Judit.

Hello,
please refer to the following thread:
How can we assign one Attribute Set to multiple Business Partners at a time? Is it possible?
best regards,
Johannes

Similar Messages

  • How can we assign one attribute set to multiple business partners at a time ?

    How can we assign one attribute set to multiple business partners at a time ? Is it possible ? Can anyone explain me ?

    Hello,
    please refer to the following thread:
    How can we assign one Attribute Set to multiple Business Partners at a time? Is it possible?
    best regards,
    Johannes

  • How can we assign one Attribute Set to multiple  Business Partners at a time? Is it possible?

    Hi,
    Can we assign attribute set to multiple business partners at a time, is it possible in Marketing. I got an interview question please tell me if you know the answer. Thank you in advance.sh
    Regards
    Kishor Kumar.

    Hi Kishor ,
    We can assign attribute set to multiple business partner at a time using Report " Assignment of an attribute value to allbusiness partners in a target group".
    This report can be access from  sap guid Marketing->Tools->exter tools.
    Regards,
    Anju

  • HR ALE org model distribution - multiple business partners created

    Hi,
    I am experiencing weird problems with HR ALE org model distribution to CRM 7.01. It creates multiple business partners for some org units and some persons. However, it does not create them everyone. Right now it seems like a new business partner is created on every second destribution in update mode. Does anyone have an idea what might be wrong? In my understanding no new business partners should be created, rather the existing ones should be recognized and updated.
    There is just one IDoc warning saying there was an error calling function module BUPR_EMPLO_ADDR_ADD because parameter value IV_X_SAVE has changed. This warning apperas everytime, also when no new business partner is created. Thus I am not sure if this is important. Also I do not use any custom coding, so I don't think that I am causing this warning.
    Thanks a lot
    AP
    Edited by: linex83 on Mar 26, 2010 10:45 AM
    Edited by: linex83 on Mar 26, 2010 10:46 AM

    I just discovered a part of the problem. In CRM the relationship between the organisation unit and its business partner gets deleted if it already exists. On next update a new business partner is created, because there is no business partner assigned to the organisation unit yet.
    It would be interesting to know why the relationship is deleted. Also I am not sure that it happens to all organisation units. Furthermore the same problem exists for persons.

  • Email Notification for multiple business partners

    Hi,
    I can send email to a single partner based on my action. Is it possible to send the emails to multiple partners for a single action.
    Thanks in advance.
    Regards,
    M.R

    Hi;
    Email notification to multiple business partners is not provided in standart SAP functions via actions. It is not related with actions and conditions. Below is the code for the related method... I may send the screenshots if you can give me your mail address... Use this method with smartform: CRM_IST_ORDER_CONFIRMATION_01
    CLASS : CL_DOC_PROCESSING_CRM_ORDER
    METHOD NAME: ....
    METHOD DEFINITION:
    IS_ARCHIVE_INDEX     Importing     Type     TOA_DARA
    IS_ARCHIVE_PARAMETERS     Importing     Type     ARC_PARAMS
    IS_CONTROL_PARAMETERS     Importing     Type     SSFCTRLOP
    IS_OUTPUT_OPTIONS     Importing     Type     SSFCOMPOP
    IO_APPL_OBJECT     Importing     Type Ref To     OBJECT
    IP_SMART_FORM     Importing     Type     TDSFNAME
    IS_MAIL_APPL_OBJ     Importing     Type     SWOTOBJID
    IS_MAIL_RECIPIENT     Importing     Type     SWOTOBJID
    IS_MAIL_SENDER     Importing     Type     SWOTOBJID
    IO_PARTNER     Importing     Type Ref To     CL_PARTNER_PPF
    IP_USER_SETTINGS     Importing     Type     TDBOOL
    IP_APPLICATION_LOG     Importing     Type     BALLOGHNDL
    ES_DOCUMENT_OUTPUT_INFO     Exporting     Type     SSFCRESPD
    ES_JOB_OUTPUT_INFO     Exporting     Type     SSFCRESCL
    ES_JOB_OUTPUT_OPTIONS     Exporting     Type     SSFCRESOP
    ET_ERROR_TAB     Exporting     Type     TSFERROR
    CT_ARCHIVE_INDEX_TAB     Changing     Type     TSFDARA
    METHOD z_anahtar_kullanici_yeni.
    *This Method is used to print service order.
    generally used constants of generic order
      INCLUDE: crm_direct.
      DATA:
            control_parameters TYPE ssfctrlop.
    function name
      DATA: function_name TYPE rs38l_fnam,
            dummy(254)        TYPE c,
            ls_archive_index  TYPE  toa_dara,
            ls_orderadm_h     TYPE  crmt_output_orderadm_h_com,
            ls_activity_h     TYPE  crmt_output_activity_h_com,
            ls_opport_h       TYPE  crmt_output_opport_h_com,
            ls_orgman_h       TYPE  crmt_output_orgman_h_com,
            lt_partner_h      TYPE  crmt_output_partner_h_comt,
            ls_partner_h      TYPE  crmt_output_partner_h_comt,
            ls_pricingdata_h  TYPE  crmt_output_pricingdata_h_com,
            ls_sales_h        TYPE  crmt_output_sales_h_com,
            ls_shipping_h     TYPE  crmt_output_shipping_h_com,
            lt_payplan_d_h    TYPE  crmt_output_payplan_d_h_comt,
            ls_customer_h     TYPE  crmt_output_customer_h_com,
            ls_cumulat_h      TYPE  crmt_output_cumulat_h_com,
            lt_billing_h      TYPE  crmt_output_billing_h_comt,
            lt_cancel_h       TYPE  crmt_output_cancel_h_comt,
            lt_appointment_h TYPE   crmt_output_appointment_h_comt,
            lt_billplan_d_h  TYPE   crmt_output_billplan_d_h_comt,
            lt_billplan_h    TYPE   crmt_output_billplan_h_comt,
            lt_status_d_h    TYPE   crmt_output_status_d_h_comt,
            lt_status_h      TYPE   crmt_output_status_h_comt,
            lt_srv_subject_h TYPE   crmt_output_srv_subject_h_comt,
            lt_srv_reason_h  TYPE   crmt_output_srv_reason_h_comt,
            lt_srv_result_h  TYPE   crmt_output_srv_result_h_comt,
            ls_acs_h         TYPE   crmt_acs_h_com,
            lt_srv_subject_i TYPE   crmt_output_srv_subject_h_comt,
            lt_srv_refobj_h  TYPE   crmt_output_srv_refobj_h_comt,
            lt_srv_refobj_i  TYPE   crmt_output_srv_refobj_h_comt,
            lt_orderadm_i    TYPE   crmt_output_orderadm_i_comt,
            lt_orgman_i      TYPE   crmt_output_orgman_i_comt,
            lt_pricingdata_i TYPE   crmt_output_pricingdata_i_comt,
            lt_pricing_i     TYPE   crmt_output_pricing_i_comt,
            lt_product_i     TYPE   crmt_output_product_i_comt,
            lt_sales_i       TYPE   crmt_output_sales_i_comt,
            lt_service_i       TYPE   crmt_output_service_i_comt,
            lt_shipping_i    TYPE   crmt_output_shipping_i_comt,
            lt_schedlin_i    TYPE   crmt_output_schedlin_i_comt,
            lt_customer_i    TYPE   crmt_output_customer_i_comt,
            lt_partner_i     TYPE   crmt_output_partner_i_comt,
            lt_item_cstics_i TYPE   crmt_item_cstics_tab,
            lt_billing_i     TYPE   crmt_output_billing_i_comt,
            lt_cancel_i      TYPE   crmt_output_cancel_i_comt,
            lt_finprod_i     TYPE   crmt_output_finprod_i_comt,
            lt_ordprp_i      TYPE   crmt_output_ordprp_i_comt,
            lt_appointment_i TYPE   crmt_output_appointment_i_comt,
            lt_billplan_d_i  TYPE   crmt_output_billplan_d_i_comt,
            lt_billplan_i    TYPE   crmt_output_billplan_i_comt,
            lt_orderadm_i_qt TYPE   crmt_output_orderadm_i_qt_comt,
            lt_schedlin_i_cf TYPE   crmt_output_schedlin_i_cf_comt,
            lt_status_i      TYPE   crmt_output_status_i_comt,
            lt_working_set_e_s_bbp TYPE /1cn/working_set_e_s_bbp_t,
            lv_language LIKE  sy-langu,
            lo_order TYPE REF TO cl_doc_crm_order,
            lv_object_guid TYPE crmt_object_guid,
            lv_status TYPE jstat,
            lt_status TYPE TABLE OF jstat,
            lv_error_tab_wrk TYPE ssferror,
            ls_output_options TYPE ssfcompop,
    for assignments - begin
            lt_service_i_assi TYPE  crmt_output_service_i_***_comt
    for assignments - end
    fill internal structure for the output options
      ls_output_options = is_output_options.
    get the function name for this smart form
      CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
           EXPORTING
                formname           = ip_smart_form
            VARIANT            = ' '
            DIRECT_CALL        = ' '
           IMPORTING
                fm_name            = function_name
           EXCEPTIONS
                no_form            = 1
                no_function_module = 2
                OTHERS             = 3
      IF sy-subrc <> 0.
      add an error message to processing protocol
        MESSAGE i015(sppf_media) WITH ip_smart_form INTO dummy.
        CALL METHOD cl_log_ppf=>add_message
          EXPORTING
            ip_problemclass = '1'
            ip_handle       = ip_application_log.
        EXIT.
      ENDIF.
    determine the tables of the application
      CALL FUNCTION 'CRM_OUTPUT_SINGLE_READ'
           EXPORTING
                iv_object                 = io_appl_object
                iv_smart_form             = ip_smart_form
                ir_partner                = io_partner
           IMPORTING
                es_output_orderadm_h      = ls_orderadm_h
                es_output_activity_h      = ls_activity_h
                es_output_opport_h        = ls_opport_h
                es_output_orgman_h        = ls_orgman_h
                es_output_pricingdata_h   = ls_pricingdata_h
                es_output_sales_h         = ls_sales_h
                es_output_shipping_h      = ls_shipping_h
                et_output_partner_h       = lt_partner_h
                et_output_payplan_d_h     = lt_payplan_d_h
                es_output_customer_h      = ls_customer_h
                es_output_cumulat_h       = ls_cumulat_h
                et_output_billing_h       = lt_billing_h
                et_output_cancel_h        = lt_cancel_h
                et_output_appointment_h   = lt_appointment_h
                et_output_billplan_d_h    = lt_billplan_d_h
                et_output_billplan_h      = lt_billplan_h
                et_output_status_d_h      = lt_status_d_h
                et_output_status_h        = lt_status_h
                et_output_srv_subject_h   = lt_srv_subject_h
                et_output_srv_reason_h    = lt_srv_reason_h
                et_output_srv_result_h    = lt_srv_result_h
                et_output_srv_refobj_h    = lt_srv_refobj_h
                et_output_srv_refobj_i    = lt_srv_refobj_i
                et_output_srv_subject_i   = lt_srv_subject_i
                es_output_acs_h           = ls_acs_h
                et_output_orderadm_i      = lt_orderadm_i
                et_output_orgman_i        = lt_orgman_i
                et_output_pricingdata_i   = lt_pricingdata_i
                et_output_pricing_i       = lt_pricing_i
                et_output_product_i       = lt_product_i
                et_output_sales_i         = lt_sales_i
                et_output_service_i       = lt_service_i
                et_output_shipping_i      = lt_shipping_i
                et_output_schedlin_i      = lt_schedlin_i
                et_output_partner_i       = lt_partner_i
                et_item_cstics_i          = lt_item_cstics_i
                et_output_customer_i      = lt_customer_i
                et_output_billing_i       = lt_billing_i
                et_output_cancel_i        = lt_cancel_i
                et_output_finprod_i       = lt_finprod_i
                et_output_ordprp_i        = lt_ordprp_i
                et_output_appointment_i   = lt_appointment_i
                et_output_billplan_d_i    = lt_billplan_d_i
                et_output_billplan_i      = lt_billplan_i
                et_output_orderadm_i_qt   = lt_orderadm_i_qt
                et_output_schedlin_i_cf   = lt_schedlin_i_cf
                et_output_status_i        = lt_status_i
                et_output_wrk_set_e_s_bbp = lt_working_set_e_s_bbp
                ev_language               = lv_language
    for assignments - begin
                et_output_service_i_assi  = lt_service_i_assi
    for assignments - end
    set mail title
    SELECT SINGLE caption INTO ls_output_options-tdtitle
       FROM stxfadmt WHERE
       formname = ip_smart_form AND
       langu    = lv_language.
    IF ls_output_options-tdtitle  IS INITIAL.
       SELECT SINGLE caption INTO ls_output_options-tdtitle
        FROM stxfadmt WHERE
        formname = ip_smart_form.
    ENDIF.
      CONCATENATE 'Servis Masas&#305; - Yeni bir sorun aç&#305;ld&#305;:'
      ls_orderadm_h-object_id INTO ls_output_options-tdtitle
      SEPARATED BY space.
    is_mail_appl_obj -
    fill this parameter if your application object is a BOR object
    the output will be connected with the BOR object via SAP Office
    this is done for mail and fax but not for print outputs
      ------>
    is_mail_appl_obj-LOGSYS    =
    is_mail_appl_obj-OBJTYPE   =
    is_mail_appl_obj-OBJKEY    =
    is_mail_appl_obj-DESCRIBE  =
      ------>
    language of smart form----
    determin here the language of the smart form
      control_parameters = is_control_parameters.
      control_parameters-langu = lv_language.
    fill archive parameters for archive link -
      IF is_output_options-tdarmod = '2' OR
         is_output_options-tdarmod = '3'.
      archive_index_tab
        READ TABLE ct_archive_index_tab INTO ls_archive_index INDEX 1.
        ls_archive_index-object_id = ls_orderadm_h-guid.
        IF ls_archive_index-object_id IS INITIAL.
          DELETE ct_archive_index_tab INDEX 1.
        ELSE.
          MODIFY ct_archive_index_tab FROM ls_archive_index INDEX 1.
        ENDIF.
      ENDIF.
      DATA : zzpartner TYPE crmt_output_partner_h_com .
      DATA : zzadres TYPE so_name .
      DATA : zobjkey TYPE swotobjid-objkey .
      DATA: lv_user           TYPE syuname,
            lv_mailaddr       TYPE so_name,
            lv_type_id        TYPE so_escape,
            lv_partnno        TYPE ppfdpartno,
            lv_partner_no     TYPE bu_partner,
            lv_partner        TYPE crmt_object_guid,
            ls_mail_recipient TYPE swotobjid.
      LOOP AT lt_partner_h INTO zzpartner .
        CLEAR zzadres.
        CHECK zzpartner-ref_partner_fct EQ 'ZSLFN001'.
        SELECT SINGLE smtp_addr FROM adr6 INTO zzadres
                               WHERE addrnumber = zzpartner-addr_nr.
        CHECK sy-subrc EQ 0.
        lv_mailaddr = zzadres.
        lv_type_id = 'U'.
        CALL FUNCTION 'CREATE_RECIPIENT_OBJ_PPF'
          EXPORTING
            ip_mailaddr       = lv_mailaddr
            ip_type_id        = lv_type_id
          IMPORTING
            ep_recipient_id   = ls_mail_recipient
          EXCEPTIONS
            invalid_recipient = 1
            OTHERS            = 2.
    delete the old recipient object
        CALL FUNCTION 'DELETE_RECIPIENT_OBJECT_PPF'
          EXPORTING
            is_recipient_id = is_mail_recipient.
    call function to process smart form
        CALL FUNCTION function_name
             EXPORTING
                  archive_index        = is_archive_index
                  archive_index_tab    = ct_archive_index_tab
                  archive_parameters   = is_archive_parameters
                  control_parameters   = control_parameters
                  mail_appl_obj        = is_mail_appl_obj
               mail_recipient       = is_mail_recipient
                  mail_recipient       = ls_mail_recipient
                  mail_sender          = is_mail_sender
                  output_options       = ls_output_options
                  user_settings        = ip_user_settings
                  orderadm_h           = ls_orderadm_h
                  activity_h           = ls_activity_h
                  opport_h             = ls_opport_h
                  orgman_h             = ls_orgman_h
                  partner_h            = lt_partner_h
                  pricingdata_h        = ls_pricingdata_h
                  sales_h              = ls_sales_h
                  shipping_h           = ls_shipping_h
                  payplan_d_h          = lt_payplan_d_h
                  cumulat_h            = ls_cumulat_h
                  customer_h           = ls_customer_h
                  acs_h                = ls_acs_h
                  billing_h            = lt_billing_h
                  cancel_h             = lt_cancel_h
                  appointment_h        = lt_appointment_h
                  billplan_d_h         = lt_billplan_d_h
                  billplan_h           = lt_billplan_h
                  status_d_h           = lt_status_d_h
                  status_h             = lt_status_h
                  srv_subject_h        = lt_srv_subject_h
                  srv_reason_h         = lt_srv_reason_h
                  srv_result_h         = lt_srv_result_h
                  srv_subject_i        = lt_srv_subject_i
                  srv_refobj_h         = lt_srv_refobj_h
                  srv_refobj_i         = lt_srv_refobj_i
                  orderadm_i           = lt_orderadm_i
                  orderadm_i_qt        = lt_orderadm_i_qt
                  orgman_i             = lt_orgman_i
                  pricingdata_i        = lt_pricingdata_i
                  pricing_i            = lt_pricing_i
                  product_i            = lt_product_i
                  sales_i              = lt_sales_i
                  service_i            = lt_service_i
                  schedlin_i           = lt_schedlin_i
                  schedlin_i_cf        = lt_schedlin_i_cf
                  shipping_i           = lt_shipping_i
                  partner_i            = lt_partner_i
                  item_cstics_i        = lt_item_cstics_i
                  customer_i           = lt_customer_i
                  billing_i            = lt_billing_i
                  cancel_i             = lt_cancel_i
                  finprod_i            = lt_finprod_i
                  ordprp_i             = lt_ordprp_i
                  appointment_i        = lt_appointment_i
                  billplan_d_i         = lt_billplan_d_i
                  billplan_i           = lt_billplan_i
                  status_i             = lt_status_i
                  working_set_e_s_bbp  = lt_working_set_e_s_bbp
                  language             = lv_language
    for assignments - begin
                  service_i_assi      =  lt_service_i_assi
    for assignments - end
             IMPORTING
                  document_output_info = es_document_output_info
                  job_output_info      = es_job_output_info
                  job_output_options   = es_job_output_options
             EXCEPTIONS
                  output_canceled      = 1
                  parameter_error      = 2
                  OTHERS               = 3.
        IF sy-subrc = 0.
    determine header guid to set status printed
          lo_order ?= io_appl_object.
          lv_object_guid = lo_order->get_crm_obj_guid( ).
    set status printed into the crm order
          CALL FUNCTION 'CRM_STATUS_SET_INTERN'
            EXPORTING
              iv_objnr            = lv_object_guid
              iv_status           = gc_status-printed
              xnoauto             = true
            EXCEPTIONS
              object_not_found    = 1
              status_inconsistent = 2
              status_not_allowed  = 3
              OTHERS              = 4.
        ELSE.
          CASE sy-subrc.
            WHEN 1.
              MESSAGE e016(sppf_media) INTO dummy.
            WHEN 2.
              MESSAGE e017(sppf_media) WITH function_name INTO dummy.
            WHEN 3.
              MESSAGE e018(sppf_media) WITH function_name INTO dummy.
          ENDCASE.
          CALL METHOD cl_log_ppf=>add_message
            EXPORTING
              ip_problemclass = '1'
              ip_handle       = ip_application_log.
        ENDIF.
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            errortab = et_error_tab.
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        LOOP AT et_error_tab INTO lv_error_tab_wrk
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          CALL FUNCTION 'CRM_MESSAGE_COLLECT'
               EXPORTING
                    iv_caller_name     = gc_object_name-order
                    iv_msgno           = lv_error_tab_wrk-msgno
                    iv_msgid           = lv_error_tab_wrk-msgid
                    iv_msgty           = lv_error_tab_wrk-msgty
                    iv_msgv1           = lv_error_tab_wrk-msgv1
                    iv_msgv2           = lv_error_tab_wrk-msgv2
                    iv_msgv3           = lv_error_tab_wrk-msgv3
                    iv_msgv4           = lv_error_tab_wrk-msgv4
                IV_ERROR_RELEVANCE = FALSE
                    iv_msglevel        = gc_msglevel-administrator
               EXCEPTIONS
                    not_found          = 1
                    appl_log_error     = 2
                    OTHERS             = 3.
        ENDLOOP.
      ENDLOOP .
    ENDMETHOD.

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    2) T code : ib52 >Installed Ibase : 01 and I have selected component then went to Goto Tab> Partner , there
    I have Function , Partner , Main Partner , Address fields
    Under function I have Sold-to-party , Reported by , System Administrator functions.
    Now my question is
    If I select 1) Reported by  function what is the corresponding partner i have to select.I have created 200 keys users.
                Like that for  Sold-to-Party and  System adminstartor functions what partner I have to assign.
    Pls help me , i got stuck up here.
    Thanks in advance
    Rajani

    Dear Rajani,
    Normally you need to assign the following business partners to the IBASE components :
    Administrator  --> Person who is the administrator of the System.
    Key User       --> Who is responsible for the system like an Module Lead.
    Sold-to Party  --> Oraganization which is responsible for the System.
    So let's say in my organization Amit.inc i have the following systems :
    System A --> Administrator A --> Person responsible C
    System B --> Administrator B --> Person responsible D
    I would have the following assignments of BP's
    System A :
    Administrator     --> BP for A
    Key User          --> BP  for C
    Sold-to Party    --> BP for Amit.inc
    I hope that the example is clear enough.
    Regards
    Amit

  • Migrating business partners with more than one sales organisation

    Hi experts,
    In a short periode we will implement CRM 5.0 in our organisation (don't ask why not a newer version...) with a R/3 backend system.
    At the moment we have our business partners stored in various systems, but the most in our old R/3 version 3 system.
    In the new system we want to use more than one sales organisation, like we do it at our R/3 system at the moment. In CRM is should it be possible, but the question is how to migrate? If we use LSMW migration we can only migrate one sales organisation and one service organisation for the business partners.
    Do you know a methode to migrate the business partners to CRM 5.0 and migrating more than one sales organisation with these business partners, is there a possibility to use excel (csv) and a z-transaction which uses the standard SAP function modules?
    Please let me know!
    Thanks in advance

    It can't be that different? Is there anybody who knows something about this?

  • 3rd party tech systems for multiple business systems...

    I think this might a very stupid question but still would like to post it..:).. In a 3parties involved scenario, can 1 technical system be assigned to multiple business systems , if all business systems refer to the same 3 party..or does each 3rp party business system needs its own technical system..
    Also I need to move only 1 product and the SWCV assigned to the product to QA..I do not want to export entire SLD..By exporting this single product and importing into the SLD of QA, I hope it will not overwrite the SLD components of the QA box but add this new product as delta.
    -Teresa

    Hi Teresa,
    >>>Also I need to move only 1 product and the SWCV assigned to the product to QA..I do not want to export entire SLD..By exporting this single product and importing into the SLD of QA, I hope it will not overwrite the SLD components of the QA box but add this new product as delta
    I believe you can only do an incremental export/import
    sld does not allow importing/exporting one product...
    Remember to do a backup of your QA SLD
    (from the SLD - administration)
    then if you make a mistake nothing will happen
    about the second question:
    <i>"Business systems, which name the logical receiver independently of technical properties. For example, a business system might be a client of an SAP system.
    Technical systems with which the hardware of the system is specified in more detail (server data, and so on)."</i>
    this should be possible not only for SAP systems
    Regards,
    michal
    Message was edited by: Michal Krawczyk

  • So Can I determine the business partners linked to user based on the assigned role and org. structure?

    Hello, I am working on a SAP CRM 7 Sales implementation and we are implementing leads and opportunity scenarios. The current business organization model is that there multiple vertical and horizontal departments. This is typical matrix structure. This organization has done the segregation of its clients based on the verticals so every clients belongs to at least one or more Vertical department but Horizontal departments can contact all the clients. In the same way sales executives are also either belonging to one or more Verticals or Horizontal departments? Horizontal sales executive can create leads for any clients available in the system but a Vertical sales executive can only create lead only for the client belongs to his vertical and assigned to him. This can be achieved by creating organization structure and business partner relationship.
    Now the problem statement is that few sales executives need work for both some Verticals and Horizontals at the same time. But requirement is that they should be able to do the both roles with single user id but multiple roles. So when sales executive is creating leads his vertical department, he should only be able to select clients assigned to his Vertical only but when he is creating lead for Horizontal department, he should be able to select any clients.
    So Can I determine the business partners linked to user based on the assigned role and org. structure?
    Please let me know if this is not clear also  note we are only using CRM WebUI no SAP ePortal.
    Thanks a lot your help in advance.
    Regards
    Sudesh Sharma

    Thanks, Tahir
    my problem has solved
    Kind Regards,
    Faisal

  • Multiple "Bill To" for Customer type Business Partners

    Hi all!
    Can someone tell me when the functionality of Multiple "Bill To" addresses for Customer type Business Partners became available? I have a customer on 2007A SP00 PL06 and we cannot create more than one, while in my test system at 2007A SP00 PL41 I do.
    Thanks,
    Richard.

    Dear Richard,
    You are requested to check this in the latest patch and see if the issue is resolved for you.
    Becasue in earlier patches this problem is there.
    In case the issue is not resolved, please update the message.
    Regards
    Vikas Rastogi

  • Can one profit centre be assigned to many business areas?

    Hi
    Can any one tell me that whether "one profit centre be assigned to many business areas"?
    Regards
    Rakesh

    Dear,
    We never assign tehm to ech other,
    But both business area and profit centers are created for internal reporting. Now a days profit center is a felling that business area enhancement would not be supported by SAP future version
    Business area:An organizational unit in external accounting, which corresponds to a separate operational or responsibility area in the organization, and value flows recorded in Financial Accounting can be assigned to it.
    The business area should be treated as a separate economic unit, for which you can create an internal balance sheet and a profit and loss statement. The business area is, however, only an internal organizational unit and does not have any external impact.
    You define business areas if you wish to create a balance sheet and a profit and loss statement for internal areas, in addition to company codes.
    Profit Center:
    A profit center is an organizational unit in accounting that reflects a management-oriented structure of the organization for the purpose of internal control.
    you can use your profit centers as investment centers.
    Profit center Accounting at the profit center level is based on costs and revenues. These are assigned statistically by multiple parallel updating to all logistical activities and other allocations of relevance for a profit center.
    Regards,
    R.Brahmankar

  • Error when assigning  business partners to positions in org. mgmt.

    Hello,
    I've got the following problem. I want to assign business partners to a position in organisation management. When doing this, the following error occurs:
    "Object cannot be assigned to object xxx in the period xx.xx.xxxx - xx.xx.xxxx"
    (xxx is the position to which the business partner should be assigned)
    The number of this error message is 5A368.
    Diagnosis in the detailed description of this message:
    "The object period of object '1st Level Support' is not within the relationship period 26.03.2007 - 31.12.9999."
    I've changed the object period of the position "1st Level Support" to several other dates, but it did not solve the problem.
    The described problem does not occur, when assigning an user to this position.
    Can anybody help me with this problem? I'm using SolMan 4.0.
    Thank you in advance!

    Thanks for your answer so far. Unfortunately it's not possible for me to upgrade to SP11. So I tried to solve the problem the way you described. I double-clicked the position on the left, the desired position is shown in the main screen and I try to assign the business partner to the position. But the same error appears.
    Are there any other possible solutions?
    What are the consequences of assigning users to a position instead of business partners?

  • For an Organization unit, unable to assign Business partners in devlopment box

    Dear All,
    For an Organization unit, unable to assign Business partners in development-box , when i click on assign button
    its navigating to organization unit only (choose relation ship)
    But for production system i can assign the BP with out any issue
    Can u please suggest us, do we have any settings to chose the relation ship as position...
    Please find below screen image for your reference
    Thanks ,
    Rahul Yedapally 

    Vijay,
    There should be some relationship attached to those BP. Select any BP for which you are getting error, go to trx BP --> Open that BP --> then go to "RELATIONSHIP" tab and check. If entries there, you can delete those realtionship and try again.
    Regards
    Pankaj

  • Can One technical system be assigned to multiple BS system

    Hi All,
    I just need small confirmation, i want to know wether one technical system(ABAP) with same client be assigned to multiple busines system..
    Regards,
    Raj

    Hi ,
    No, you cannot have 2 BS for the same technical system and same client.
    (you can have different BS for every client of a technical system)
    Raghu

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