HR ALE org model distribution - multiple business partners created

Hi,
I am experiencing weird problems with HR ALE org model distribution to CRM 7.01. It creates multiple business partners for some org units and some persons. However, it does not create them everyone. Right now it seems like a new business partner is created on every second destribution in update mode. Does anyone have an idea what might be wrong? In my understanding no new business partners should be created, rather the existing ones should be recognized and updated.
There is just one IDoc warning saying there was an error calling function module BUPR_EMPLO_ADDR_ADD because parameter value IV_X_SAVE has changed. This warning apperas everytime, also when no new business partner is created. Thus I am not sure if this is important. Also I do not use any custom coding, so I don't think that I am causing this warning.
Thanks a lot
AP
Edited by: linex83 on Mar 26, 2010 10:45 AM
Edited by: linex83 on Mar 26, 2010 10:46 AM

I just discovered a part of the problem. In CRM the relationship between the organisation unit and its business partner gets deleted if it already exists. On next update a new business partner is created, because there is no business partner assigned to the organisation unit yet.
It would be interesting to know why the relationship is deleted. Also I am not sure that it happens to all organisation units. Furthermore the same problem exists for persons.

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CLASS : CL_DOC_PROCESSING_CRM_ORDER
METHOD NAME: ....
METHOD DEFINITION:
IS_ARCHIVE_INDEX     Importing     Type     TOA_DARA
IS_ARCHIVE_PARAMETERS     Importing     Type     ARC_PARAMS
IS_CONTROL_PARAMETERS     Importing     Type     SSFCTRLOP
IS_OUTPUT_OPTIONS     Importing     Type     SSFCOMPOP
IO_APPL_OBJECT     Importing     Type Ref To     OBJECT
IP_SMART_FORM     Importing     Type     TDSFNAME
IS_MAIL_APPL_OBJ     Importing     Type     SWOTOBJID
IS_MAIL_RECIPIENT     Importing     Type     SWOTOBJID
IS_MAIL_SENDER     Importing     Type     SWOTOBJID
IO_PARTNER     Importing     Type Ref To     CL_PARTNER_PPF
IP_USER_SETTINGS     Importing     Type     TDBOOL
IP_APPLICATION_LOG     Importing     Type     BALLOGHNDL
ES_DOCUMENT_OUTPUT_INFO     Exporting     Type     SSFCRESPD
ES_JOB_OUTPUT_INFO     Exporting     Type     SSFCRESCL
ES_JOB_OUTPUT_OPTIONS     Exporting     Type     SSFCRESOP
ET_ERROR_TAB     Exporting     Type     TSFERROR
CT_ARCHIVE_INDEX_TAB     Changing     Type     TSFDARA
METHOD z_anahtar_kullanici_yeni.
*This Method is used to print service order.
generally used constants of generic order
INCLUDE: crm_direct.
DATA:
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function name
DATA: function_name TYPE rs38l_fnam,
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        ls_orderadm_h     TYPE crmt_output_orderadm_h_com,
        ls_activity_h     TYPE crmt_output_activity_h_com,
        ls_opport_h       TYPE crmt_output_opport_h_com,
        ls_orgman_h       TYPE crmt_output_orgman_h_com,
        lt_partner_h      TYPE crmt_output_partner_h_comt,
        ls_partner_h      TYPE crmt_output_partner_h_comt,
        ls_pricingdata_h TYPE crmt_output_pricingdata_h_com,
        ls_sales_h        TYPE crmt_output_sales_h_com,
        ls_shipping_h     TYPE crmt_output_shipping_h_com,
        lt_payplan_d_h    TYPE crmt_output_payplan_d_h_comt,
        ls_customer_h     TYPE crmt_output_customer_h_com,
        ls_cumulat_h      TYPE crmt_output_cumulat_h_com,
        lt_billing_h      TYPE crmt_output_billing_h_comt,
        lt_cancel_h       TYPE crmt_output_cancel_h_comt,
        lt_appointment_h TYPE   crmt_output_appointment_h_comt,
        lt_billplan_d_h TYPE   crmt_output_billplan_d_h_comt,
        lt_billplan_h    TYPE   crmt_output_billplan_h_comt,
        lt_status_d_h    TYPE   crmt_output_status_d_h_comt,
        lt_status_h      TYPE   crmt_output_status_h_comt,
        lt_srv_subject_h TYPE   crmt_output_srv_subject_h_comt,
        lt_srv_reason_h TYPE   crmt_output_srv_reason_h_comt,
        lt_srv_result_h TYPE   crmt_output_srv_result_h_comt,
        ls_acs_h         TYPE   crmt_acs_h_com,
        lt_srv_subject_i TYPE   crmt_output_srv_subject_h_comt,
        lt_srv_refobj_h TYPE   crmt_output_srv_refobj_h_comt,
        lt_srv_refobj_i TYPE   crmt_output_srv_refobj_h_comt,
        lt_orderadm_i    TYPE   crmt_output_orderadm_i_comt,
        lt_orgman_i      TYPE   crmt_output_orgman_i_comt,
        lt_pricingdata_i TYPE   crmt_output_pricingdata_i_comt,
        lt_pricing_i     TYPE   crmt_output_pricing_i_comt,
        lt_product_i     TYPE   crmt_output_product_i_comt,
        lt_sales_i       TYPE   crmt_output_sales_i_comt,
        lt_service_i       TYPE   crmt_output_service_i_comt,
        lt_shipping_i    TYPE   crmt_output_shipping_i_comt,
        lt_schedlin_i    TYPE   crmt_output_schedlin_i_comt,
        lt_customer_i    TYPE   crmt_output_customer_i_comt,
        lt_partner_i     TYPE   crmt_output_partner_i_comt,
        lt_item_cstics_i TYPE   crmt_item_cstics_tab,
        lt_billing_i     TYPE   crmt_output_billing_i_comt,
        lt_cancel_i      TYPE   crmt_output_cancel_i_comt,
        lt_finprod_i     TYPE   crmt_output_finprod_i_comt,
        lt_ordprp_i      TYPE   crmt_output_ordprp_i_comt,
        lt_appointment_i TYPE   crmt_output_appointment_i_comt,
        lt_billplan_d_i TYPE   crmt_output_billplan_d_i_comt,
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        lt_orderadm_i_qt TYPE   crmt_output_orderadm_i_qt_comt,
        lt_schedlin_i_cf TYPE   crmt_output_schedlin_i_cf_comt,
        lt_status_i      TYPE   crmt_output_status_i_comt,
        lt_working_set_e_s_bbp TYPE /1cn/working_set_e_s_bbp_t,
        lv_language LIKE sy-langu,
        lo_order TYPE REF TO cl_doc_crm_order,
        lv_object_guid TYPE crmt_object_guid,
        lv_status TYPE jstat,
        lt_status TYPE TABLE OF jstat,
        lv_error_tab_wrk TYPE ssferror,
        ls_output_options TYPE ssfcompop,
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        lt_service_i_assi TYPE crmt_output_service_i_***_comt
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        DIRECT_CALL        = ' '
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       EXCEPTIONS
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            no_function_module = 2
            OTHERS             = 3
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            ir_partner                = io_partner
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            es_output_activity_h      = ls_activity_h
            es_output_opport_h        = ls_opport_h
            es_output_orgman_h        = ls_orgman_h
            es_output_pricingdata_h   = ls_pricingdata_h
            es_output_sales_h         = ls_sales_h
            es_output_shipping_h      = ls_shipping_h
            et_output_partner_h       = lt_partner_h
            et_output_payplan_d_h     = lt_payplan_d_h
            es_output_customer_h      = ls_customer_h
            es_output_cumulat_h       = ls_cumulat_h
            et_output_billing_h       = lt_billing_h
            et_output_cancel_h        = lt_cancel_h
            et_output_appointment_h   = lt_appointment_h
            et_output_billplan_d_h    = lt_billplan_d_h
            et_output_billplan_h      = lt_billplan_h
            et_output_status_d_h      = lt_status_d_h
            et_output_status_h        = lt_status_h
            et_output_srv_subject_h   = lt_srv_subject_h
            et_output_srv_reason_h    = lt_srv_reason_h
            et_output_srv_result_h    = lt_srv_result_h
            et_output_srv_refobj_h    = lt_srv_refobj_h
            et_output_srv_refobj_i    = lt_srv_refobj_i
            et_output_srv_subject_i   = lt_srv_subject_i
            es_output_acs_h           = ls_acs_h
            et_output_orderadm_i      = lt_orderadm_i
            et_output_orgman_i        = lt_orgman_i
            et_output_pricingdata_i   = lt_pricingdata_i
            et_output_pricing_i       = lt_pricing_i
            et_output_product_i       = lt_product_i
            et_output_sales_i         = lt_sales_i
            et_output_service_i       = lt_service_i
            et_output_shipping_i      = lt_shipping_i
            et_output_schedlin_i      = lt_schedlin_i
            et_output_partner_i       = lt_partner_i
            et_item_cstics_i          = lt_item_cstics_i
            et_output_customer_i      = lt_customer_i
            et_output_billing_i       = lt_billing_i
            et_output_cancel_i        = lt_cancel_i
            et_output_finprod_i       = lt_finprod_i
            et_output_ordprp_i        = lt_ordprp_i
            et_output_appointment_i   = lt_appointment_i
            et_output_billplan_d_i    = lt_billplan_d_i
            et_output_billplan_i      = lt_billplan_i
            et_output_orderadm_i_qt   = lt_orderadm_i_qt
            et_output_schedlin_i_cf   = lt_schedlin_i_cf
            et_output_status_i        = lt_status_i
            et_output_wrk_set_e_s_bbp = lt_working_set_e_s_bbp
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------>
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is_mail_appl_obj-OBJTYPE   =
is_mail_appl_obj-OBJKEY    =
is_mail_appl_obj-DESCRIBE =
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control_parameters-langu = lv_language.
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archive_index_tab
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DATA : zzadres TYPE so_name .
DATA : zobjkey TYPE swotobjid-objkey .
DATA: lv_user           TYPE syuname,
        lv_mailaddr       TYPE so_name,
        lv_type_id        TYPE so_escape,
        lv_partnno        TYPE ppfdpartno,
        lv_partner_no     TYPE bu_partner,
        lv_partner        TYPE crmt_object_guid,
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call function to process smart form
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              item_cstics_i        = lt_item_cstics_i
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                not_found          = 1
                appl_log_error     = 2
                OTHERS             = 3.
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Hi
We have FSCM configured with collections, disputes and Credit management. All 3 of them are active and working in production. We are migrating another business into existing implemented SAP FSCM.
In Existing implementation we have business partners created for every customer created in AR. All of them were numbered sequentially ranging within 8 digits (ranging from 20000000 to 89999999). We have activated customer master data synchronization and whenever a new customer is created a BP gets created automatically with the same number range (Customer to BP sync is activated with BP having same number range as in customer master but it is set as External numbering in BP numbering). We also had customer contact details created. Contact persons were also having BPs created internally (in background) for every contact person is created in AR. Contact person in AR doesn't need a number range but since BP needs a number, it was assigned to a series of number range starting from 00001 to 10,000 and they were set to internal number range. Customer contact persons were almost 8000 and all those internal numbers were used and created as business partners till 8000.
Since we are bringing new customers from new business we have customers whose numbers are under 10,000 as well. Since we wanted to keep the numbers same, I have to make adjustments to business partner number range and I have changed BP number range from 1 to ZZZZZZZZZ (and kept external) so that it can accept all number ranges from customers as is. However the new customers are still having issues as system cannot create new BP for new customer as numbers under 10,000 were already used in existing system.
Is there a way, I can delete all existing 10,000 business partners which were created as BP and re-use these numbers for new customers?
Can I overwrite all this data with new customer master data being created?
Can I delete the link between Customer & BP for existing ones?
If I can delete a link and overwrite new data, can they be linked to customer master which is needed?
Any suggestions or any ideas please?
Thanks
Aleem

Thanks for quick reply Mark.
We did not create new account group at customer master and we are creating customers in the same account group. However we had to adjust number range from ( 20000000 to 89999999) to (1 to 89999999). Due to this I had to adjust BP number range also from (20000000 to 89999999) to (1 to 89999999 or ZZZZZZZZ ). Customer creation was fine for new customers which were under 10,000 but business partner is conflicting with existing BPs which were created as contact person.
Since we are not using BP's for contact person in any place, they are of no use sitting as business partner and using the numbers. Hence I am trying to delete existing BPs which were under 10,000 to free up the numbers to re-use for new customers.
Any more suggestions please?

Org model - org unit consistency check warning.

Hello,
I am not familiarize with org model. when i tried to create one org. strucuture, every thing went fine. But when i did an inconsistency check i got the warning message " 'IS_SA_ORG' hierarchy maintenance incorrect "
Can anybody help me get the incinsistency check corrected.
Please help me out.

Pramod,
This is a typical org model issue..
here is the solution. "Make changes to table T77OMATTUS,
field PRIOX value to be made 0 for fields - IS_SA_ORG, IS_SA_GRP, IS_SA_OFF"
Do let us know if your check still fails...
Julius

So Can I determine the business partners linked to user based on the assigned role and org. structure?

Hello, I am working on a SAP CRM 7 Sales implementation and we are implementing leads and opportunity scenarios. The current business organization model is that there multiple vertical and horizontal departments. This is typical matrix structure. This organization has done the segregation of its clients based on the verticals so every clients belongs to at least one or more Vertical department but Horizontal departments can contact all the clients. In the same way sales executives are also either belonging to one or more Verticals or Horizontal departments? Horizontal sales executive can create leads for any clients available in the system but a Vertical sales executive can only create lead only for the client belongs to his vertical and assigned to him. This can be achieved by creating organization structure and business partner relationship.
Now the problem statement is that few sales executives need work for both some Verticals and Horizontals at the same time. But requirement is that they should be able to do the both roles with single user id but multiple roles. So when sales executive is creating leads his vertical department, he should only be able to select clients assigned to his Vertical only but when he is creating lead for Horizontal department, he should be able to select any clients.
So Can I determine the business partners linked to user based on the assigned role and org. structure?
Please let me know if this is not clear also note we are only using CRM WebUI no SAP ePortal.
Thanks a lot your help in advance.
Regards
Sudesh Sharma

Thanks, Tahir
my problem has solved
Kind Regards,
Faisal

Multiple business roles and org data determination

Hello together,
we are having an issue with the organizational data determination. Some users have multiple business roles in different sales organizsations. This means, they are assigned to several units in our org modell.
This users can select the business role after the login screen. But this selection doesn't affect the org data determination (rule: ORGMAN_12).
For example. My user is assigned to 4 different org units. After the login i select a role. In debugging i can see this role, but the system selects only the first role and not the role i've selected after the login.
Is there any other rule which follows the select business role? Or can i assign one user only to one unit?
Best regards
Sascha

Thanks for your reply!
The problem is, that i need exactly the org unit according to the selected business role at the beginning. Because we have in one company different distribution channel (e.g. 10, 20, 30). And depending on this the user can create an business partner in 10, 20 or 30. So, in our case we have some users assigned to 10 AND 20 AND 30. For each channel we have one role.
Our org modell looks like this:
company XYZ
--channel 10 ( role 'salespro10')
mustermann-m
--channel 20 ( role 'salespro20')
mustermann-m
--channel 30 ( role 'salespro30')
mustermann-m
If the user mustermann-m select salespro10 he should be able to create a business partner in channel 10. And if the user select the salespro20 he should be able to create the bp in channel20.
But if you use the RH_STRUC_GET i get ALL assigment.
Best regards,
Sascha

Org units not created as business partners

I am using CRM 5.0. I created and maintained the organization structure within CRM. However like in CRM 4.0 , in 5.0 the org units are not being created as business partners within the system. Is there a change in 5.0 or am I missing on something. (I Created sales orgs, maintained distribution channel and division)

It works the same way as 4.0.
Have a look at last paragraph on page:
http://help.sap.com/saphelp_crm50/helpdata/en/5d/585ee491cb11d3b53a006094b9ea37/frameset.htm
There might be something wrong with your config.
Have a look at this thread, which might help:
Sales Organisation can not be modified via BP txn
Regards,
Kaushal

HR ALE org model distribution - multiple business partners created

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