One of my apps won't update. A message comes up saying "The item you tried to buy is no longer available", but when I open the app, it works.
I looked at my iphone 4 and I had two apps that needed to be updated. I pressed "Update All", but only one of them updated. The other, which is the HauteLook app, didn't, and has the little red 1 on my app store application. When I open the app store, it says it needs to be updated. When I press update or update all, the little bar shows up, then a message comes up saying "The item you tried to buy is no longer avaliable". I pressed ok, and it still says it has to be updated. I have opened the app and used it, so it's not broken. I have turned off my phone and turned it back on, and the notification that I need to update it is still there. I have tried restarting my phone, and it's still there. I have also tried plugging my phone into my computer to see if the update shows up iTunes, but it doesn't. I have had my phone for almost 2 years and this has never happened to me before. I did just recently get the IOS 6 update, but since having it, I have had to update apps and never got this message until now. If anyone has any idea how to fix this I would really appericate the help!
I suggest trying the update again after an hour or two. Sometimes, the notice that an update is available comes an hour or two before the developers actually sends the revised app out to be downloaded.
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i purchased an album and all of it downloaded except for one song. after a few auto attempts an error message comes up saying the file is corrupted. how do i get the song i paid for?
oh the error msg error= -100000I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
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My App Store Icon has a Badge showing that there are 8 Updates available. When I open up the App Store and go to Updates, the screen is blank. This is the first time I've experienced this and I don't find any other discussions in the Apple Communities. This is only happening on my iPad 4. My iPhone 5 is working perfectly.
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If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
Cheers, Tom -
Thats it. So help
This poor guy needs help. Somebody who knows what to do should help him. What a great Idea. I mean really totally solve the problem so he can go on along his merry way listening to his song he bought that won't download with the rest of the songs.
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How can i fix this issue ?
Restrictions are off....
I am sure that the app is still available. The apps are shown in search results, so they have to be in the store.
@ razmee: As i say. This happens to every paid app i try try to download. Even such common apps as "cut the rope experiments" e.g. (and you will agree, that this app is available, won't you ?) -
Since I have a new computer , I had to download my itunes to the new computer. Now I cannor listen to anything in my library. I get the message;: the song...could not be used becaue the original file could not be found. Would you like to locate it? Then gives me the option to loaacat it or cancel: Why is this happening??
you have to file the music file if you dont itunes cant play a file that does not exist. check the get info and look for the old music file on your old computer. Or do this http://support.apple.com/kb/ht4527.
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Please answer my question quickly!!!
Hey radyslav,
There's an article that applies to your situation, I'd follow the steps within here:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Take care,
Delgadoh
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