One ticked off Photog!!!

Are there any other photogs out there that are mad.
1. Aperture isn't running on the MacBook Pro yet
2. Adobe photoshop CS2 keeps crashing on me, also on the MacBook Pro
3. My High end Canon scanner work on the MacBook Pro
4. My Epson 4800 Pro drivers won't work on the MacBook Pro
And on top of all this I purchased this DARN MacBook Pro instead of a new 17" G4 to replace my 17" G4 Powerbook (that just quit working) because I was told it would be better for working on these specific applications by a sales person at an APPLE store. I am hopping mad because I am also in the middle of the busiest times of the year for me and I still have no computer.
Does anyone have a sugestion for me please? I tried calling apple on the phone and they were no help at all, except for saying "sorry about that, someday software upgrades should be out soon, which does not help me whatsoever.
5 different models to date Mac OS X (10.4.5)

Hi Lee,
Why did you buy it? Didn't you do any homework on the subject before you purchased?
If CS2 is crashing, then it's an issue with your setup, because it does work under Rosetta. So you need to figure that out.
Scanner drivers are just TWAIN Drivers and should work on the MBP. That is what Canon told me when I called them, and my Canon scanner works just as before.
Did you vist Epsons web site to see if they have posted an Intel driver for you printer?
These are all things you should have known if you are a professional. If you are within 14 days, return it, but don't come here and complain because you did not educate yourself before the purchase.

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I'm ticked off with Blackberry!

I had to buy a new phone in June less than a month before I was due an upgrade. Oh well, that isn't what I'm ticked off about. I decided to get a Blackberry 8360 because Blackberry was supposed to be the best. I've really liked it up until now. I decided to get the insurance just in case. Well, my rolling thing (I have no idea what the name of it is!) kept trying to come out starting around a month ago. I just kept pushing the silver ring back down. Yesterday, the entire thing came out. I don't use AT&T, but that was the only cellular store in my little town. I took it by there hoping they could put it back in for me. They were going to, but they said they the part would need to be replaced. They didn't have any in stock. They also said that everyone with that particular phone was having trouble with that part of the phone. I called my company today, Cellular South. They said I needed to file a claim with the insurance department. They said they would mail me a new phone, but I had to pay $150 to replace it. Why should I have to pay to replace it when it is Blackberry's responsiblity to fix it because it's a problem for everyone with that particular phone? I'm going to have to drive to a Cellular South store today and hope that they can replace it without having to pay $150 extra dollars for something that should have been recalled on all of these phones. Am I the only one that has had this problem?

Hi and welcome to the forums,
It happens from time to time, but not as frequently as to be a major issue.
You can search the forums using the grey search box to see that while it does
occur, it's not a design flaw.
It's pretty easy to replace on your own as well. Here is a video that shows how.
I have provided a link for a reputable vendor as well.
Horizon Wireless Online
Trackball replacement universal
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Really ticked off with BT wasting customer's time ...

It's the last bit of the post which I am even more ticked off about, today BT WASTED even more of my time for no reason.
Here's the background though, and the reason for asking (again) for my call back.
During last year our area (Pembroke Dock, Pembrokeshire) had had some significant problems and throughput was dire. This seems to have been put right during October and 6 Mb/s is now available to me (even though I am only about 500 yards from the exchange - still not what it should be is it, but it's acceptable.)
Whilst I was actually on the 'phone complaining of poor throughput during September (often less than 0.5 Mb/s) and asking when normal service could be restored I was actually disconnected from the BB service whilst there were engineers at the exchange. This had happened a few times and I expected reconnection within a few hours.
It didn't happen.
I was then told over the next three weeks the problem was mine (which I knew it wasn't), that it was my line, my equipment, my modem, my computer and anything else they could think up during many calls which lasted much longer than they should have.
I had been running diagnostics locally, had put on a brand new modem, changed the filter again (I have loads of new filters it saves dusting), used my laptop, brought in ALL my neighbours kit (including the hub) and excluded all of my equipment and faults potentially at "my end"
Still BT refused to take ownership of this problem and the disconnection problem continued until a level 2 called Devashish and his manager Abishek took ownership of the problem, listened and looked at the diagnostics and had the problem fixed within 10 minutes of calling. All credit and many thanks to them both, particularly Devashish.
I have logs of calls which total more than 20 hours talking to BT about this problem, diagnostics which were run over and over and over also taking many hours plus the time shifting kit from place to place in order to eliminate BT's accusations that the problems we at my end.
All completely unnecessary.
I subsequntly asked on four separate occasions for this matter to be addressed and each time I was told I would receive a call back - it hasn't happened.
Today, I contacted the complaints department on the live chat utility - I was on there for 45 minutes asking politely for the operator to contact the manager in question and get my call back. I did not want to go through the whole unnecessary saga again with a new BT person.
Here is the transcript with the operators name changed, her name is Melanie. I do not think I should embarrass her by putting in the full name. I have also changed my full name to reflect just Hilary the customer.
So - another 45 minutes+ of my life wasted on something this simple. Thank you BT (not)
Along with all the other customers with problems with BT that are not of their own making, I send a thumbs down and boo. It simply is not right, fair or ethical to do this to customers who have no other option but use BT.

I thought I'd post an update here, as a month has gone past since my original post.
Sean and I have become pen-pals, fallen in love and eloped with the children and the dog.
(Well we haven't in fact, but we have exchanged 25 emails and for folk without any other agenda apart from getting a call back people could well talk about us lol. This is the internet, after all....... )
To be honest most of those mails are just half liners from me saying "still no call" with a time stamp from me and Sean trying his best to raise someone, anyone, to get this matter dealt with.
Sean kindly accessed my file, found the person in question for call number 5 and he sent an email to them.
I finally did get a call (asking all over again about the throughput problems and no connection issues in September until late-ish October) on the 22nd last month from "a manager" who wasn't the original one and she's called Esther. I am not sure but I think Sean sent several emails about this for me to get me this call back number 5, which should have happened on the 3rd Last month.
Just in case anyone is wondering what happened with call-backs 1, 2, 3 and 4 promised from November until the date of me using the chat thing on the 3rd January - it's anyone's guess.
To get one or two baddies is acceptable I suppose, but am I now on 5 and it still hasn't happened. Or is this now number 6? It's all too confusing :-)
All credit to Sean for trying though.
I wonder how many customers of BT broadband left in January. Can anyone get hold of the statistics?
Talk Talk and Sky are talking record numbers of joiners
BT are now advertising they don't "slow you down", but they do and they do it on purpose. I am receiving less maximum throughput/second now than I did in 2005. I used to get 8 mb/s all day and night and of course no limits then with AOL. My home hasn't moved any further from the exchange and now I have a stable service from BT since October, my max. throughput/sec doesn't get any better than 6.3 mb/s - I only went back to BT as a provider in January because of promises made to me about better throughput.
Me and the user group and the Thinkbroadband stats all know that 2012 wasn't exactly a record year for BT broadband stats locally. How many calls were made to BT for that year from the Pembroke exchange? Can anyone get hold of those stats?
I don't know what else to say except to thank Sean for all his efforts.
Will post an update when I know something, anything.

Frustrated, irritated, disappointed and extremely ticked off 16 1/2 yr Verizon Wireless customer!!!

This is a long one, so you might want to get comfortable!
As stated in the "subject", we have been with Verizon for over 16 yrs. with NEVER a change to any other service...SOLID!!! We purchased 4 Samsung Fascinate phones at Christmas and LOVED them...until the latest update about a month ago. From that moment, it has been nothing short of hell!!! Dropped calls, no calls, voicemails on calls never received, failed receiving and sending of texts, email failures, internet malfunctions or no availability, phone locks up(happened before updates periodically, but not near as often)...the list goes on and on. Probably wouldn't have noticed the issues as much had we not had FOUR...but all four of us were having problems. After about a week or so, we went into a store and were told they didn't know anything about the issue with the phone(we had already put together the fact that it had something to do with the update!) and said they would "research" it and give us a call. The next morning we received the call stating that "yes" there were problems with the update and that we would need to come in and Verizon was offering 3 NEW phone choices as replacements. (NOT "LIKE NEW REFURB" phones...NEW PHONES) We went up to the store and picked the Charge...we are not "techy" folks, we thought it was the most like ours and then the sales persons tells us it is the best one to replace ours being a 4G and all and also stated she was surprised it was on the list as a "NEW" replacement...then the circles began. The salesperson went to order them and we were told they were out of stock and that the best thing for me to do was EVERYDAY dial *611 and ask if they were back in stock at the warehouse...not that she would continue to check, God forbid there be any customer care service...but for me to do it and she handed me a "Post it" sticky with the phone listed on it and *611...I guess in case I forgot the name and #...LOL
I called the next day and was told, "Oh, no, we can't help you here. You must go into the store directly." So, I explained what I had been told and was informed that the warehouse would sent out a message to let the stores know they must handle it in-house and not let the customer call the warehouse on this issue. I was then connected back to my local store, where apparently the call "rolled over" because it connected me back to the warehouse and that representative proceeded to tell me I had to call the store. I informed him that I had and it had come back to them AGAIN! He suggested I "try the store again", so I did. And, AGAIN, it rolled over to the warehouse...I was again connected back to the store where a "precious" sales associate informed me, "yeah, we're all out of them" and also when I explained that I kept calling the store but getting the warehouse, "yeah, when we are busy or something and don't answer, it rolls over there, sorry, you'll just have to keep trying"...!!! Then, last night while speaking with customer care Noah(who was AMAZING!!!), and after almost 2 weeks of being told that they were out of stock on the Charge phones(I'm still thinking NEW phones)...in fact, there were over 9000 in the warehouse and to let him get me connected with a technician to get these ordered out to me. I was then connected to Kevin. After going through my frustrations over the past couple weeks trying to get these phones, he informed that that I was again, misinformed and that they were in fact "out of stock" on these phones! LIVID at this point, I ask how in the world can 1 minute there be over 9000 and now NONE?!? That is when I am informed of the "like new refurbished" replacement. I can only say I lost my mind in that second!!!
I realize that we are mere shads in this ginormous pond called Verizon and my tiny $280 monthly bill is nothing in the grand scheme of what is Verizon. However, I have been a LOYAL, CONSTANT for over 16 years, spending THOUSANDS AND THOUSANDS of hard earned dollars with them and was happy to continue to do so until now. I also realize that there are 2 other phone options for us to choose from...but now it's the principle of the matter. It's one thing for me to buy a phone and after months of wear and tear, something go wrong with it and they send a "like new refurb" phone...I get that and we have used that service several times over the SIXTEEN YEARS+ we have been with Verizon Wireless. However, this is not that same issue...I bought a NEW phone and that NEW phone was working perfectly and we were all 4 completely happy with that NEW phone until an update was sent out that made the phones completely malfunction. I also realize that it was a Samsung update...but that is between Verizon and Samsung.
I think we've proven our loyalty over the last 16 1/2 yrs to Verizon...and do not feel it is unreasonable to think that they should send us NEW phones to replace this issue between them and Samsung. In the grand scheme of that, given our long history with Verizon...they stand to make another several thousands of dollars off of us, which, I'm pretty sure would offset the cost of these Charge phones. I know we are not the only ones having issues with this phone and feel everyone deserves the same courtesy with a new phone! I'm disappointed that Verizon's actions with me on this issue has me questioning my loyalty and looking at my options with other carriers...I think I've proven that I don't like change...I wish they would prove they don't like customer change and step up and send me 4 new phones!
Sincerely,
Frustrated, irritated, disappointed and extremely ticked off 16 1/2 yr Verizon Wireless customer!!!

@ spottedcatfish
April/May 1995...you do the math sweetie...
I realize that Samsung designed the update, not Verizon...however, Verizon and Samsung have an agreement with the phones offered, therefore, Verizon accepts any updates Samsungs puts out...that has nothing to do with me, until my phone is completely jacked!
If you read my post in completion, you would see where I stated that we have had on several occasions used the "like new refurbished" phones offer on our phones. This is exactly what we are doing now, except it was never stated to us in THIS instance that it was "like new", we were told "NEW"...however, it is irrelevant as being "like new" when there are none in stock to replace ours with. That was one of my points! At this time, with them being out of stock and us battling with them for TWO WEEKS over getting FOUR phones replaced...I feel they should send new ones if that's all they have in the options offered to us. So your statement of them "doing us a favor" is a pile of cow dung...but thank you for the input...
And, again, yes we still have the Fascinate because, as stated in my post, when I call *611...they cannot help with this issue...it has to be handle in the store and they say the warehouse is "out of stock" and we should just keep calling back everyday...
Thank you for your amazing reply!

Very Very frustrated and ticked off!!!

I am right now very very ticked off, I recently made a video, and imported it to Quicktime using expert settings and whatever, and keep on trying to upload the video on Google Video, Yahoo, and YouTube, and nothing seems to work! Either it takes a second to upload on each one, than a day later says something I did wasnt right with the technical specifications or it takes like 4 hours and not even done uploading...
So anyone with personal experience with this, please tell me all the specifications on either Google or YouTube, not Yahoo.... Or tell me something I have done wrong, I will reward anyone with either a 'Solved' or 'Helpful'...
Thank you..

I just put a test video up on YouTube with no problem.
How long is the movie you trying to upload? How large is the file.
Does your file have a file extension? Like Movie.dv?
Matt

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One ticked off Photog!!!

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