One to One signup question

So yesterday I went and spent $3,000 on a new computer. I am very happy with it. But we waited for over 45 minutes before we could get help. (this store is really busy) So we bought the computer we wanted and did not ask many questions because we were tired. I didn't know that the One to One could only be bought at the same time you bought the computer We even bought the extended warranty.
I cannot understand why, after spending so much money, that I cannot purchase the one to the one to now My husband was so tired after the drive (an hour to get to the store) and then the wait.
Can anyone from Apple please tell me why we cannot purchase the classes after we buy the computers?
Thank you so much!
Message was edited by: DFen911

Welcome to the Apple forums
When I bought a refurbished MacBook for my mother online last year, buying One-to-One was not one of the options as it is when ordering a new Mac from the online Apple Store. I called 1-800-MY-APPLE & had no problem ordering it. Have your receipt from the Apple Store handy so you can give them the receipt number or anything else from it they may ask for.
Another option is to talk to the manage at the retail Apple Store you went to, but it would probably be best to do it in person, so I'd try the online number first.

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