Online account info

ok so on my online account You can go back and see all calls and text for the past year. I want that deleted or taken off my account. How can this be done? Mainly the text messaging part I want taken off

smokedrail wrote:
ok so on my online account You can go back and see all calls and text for the past year. I want that deleted or taken off my account. How can this be done? Mainly the text messaging part I want taken off
As rschnoor said, there's no way to remove that information, but you can control who has access to it if you are the account owner.
The account owner is the only person with default access to call and texting records. If you are the owner, you can remove any account managers you've designated, and then change your billing password and the password for your MyVerizon account. That should ensure that only you have access. If you want to go to extremes, Verizon can delete your MyVerizon account, but you'll lose the ability to view and pay your bill online, make changes to your plan online, purchase media online, etc.
If you are not the account owner, the only way to keep your records private is to move your line to your own account through an Assumption of Liability, or start your own account with a new phone number.

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Why can't I change my Nickname or Reviews/Ratings in iTunes Account Info Settings?

Hello,
I was messing around some more in iTunes, and went to the iTunes store to change some of my Account Information. I successfully changed my email and payment info under the heading "Apple ID Summary" ...but I had some issues editing my information in the "Settings" section.
I will explain what happened, or did not happen, briefly. My question, for lack of more specific words, is, why will iTunes Store not follow through with these commands?
All follows in the iTunes Store > Account Information > Settings:
1) I clicked on the link "Edit Nickname" so I could change it to something more "mature" (as I made this name when I was about 17 years old). This link took me to a different screen within iTunes Store, where I typed in my desired new Nickname in the appropriate space. However, when I clicked "Submit," the screen simply did nothing. No error message, no successful change, nothing at all...it just stayed the same.
2) I tried also to edit the "Reviews and Ratings" history by clicking on the "Manage" link. This link also led me to a different screen, showing two ratings I had made for games/applications on my iPod touch. I tried to click the "Remove" link next to each review. Again, nothing happened...no message at all, the screen simply stayed the same.
Again, I appreciate any help. Thanks!
--Bobby

Apparantly not, and here is the extremely unhelpful reply from Apple support I recieved;
From Support,
I understand that you want to change your nickname of your iTunes Store account. I am sure you are anxious at this time and I will do whatever I can to help you right away.
Jeff, you can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
To update your billing address or credit card number, follow these steps:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) Click this link:
iTunes will automatically launch and the sign-in dialog will appear.
3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
4) On your Apple Account Information page, click Edit Payment Information
Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
5) When all of the information is up to date, click Done.
When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
I hope that you will find this information helpful. I will be glad if you let me know that my email reached you in a right spirit.
Our customers deserve the best and our aim is to ensure that each and every customer of Apple must be happy and satisfied. If you have any questions or concerns in future, please let us know so that we can help you better.
Thank you for being a part of iTunes family. We are glad to have you as our customer.
Have a great day!
Sincerely,
Now, tell me how that helps at all. They almost directly change the subject,....Jeff, we understand you need to change your nickname....next sentence is telling me how to change my billing.
Also, i went through the process of changing billing and other info, which of course, didnt do ANYTHING to help change the nickname.

I logged in to pay my bill via the app yesterday and my stored form of payment was gone. Since I wasnt at home I didnt have access to my checking account now nor a credit card. This is the first time in 14 years that my online account has had this issue a

I logged in to pay my bill via the app yesterday and my stored form of payment was gone. Since I wasnt at home I didnt have access to my checking account now nor a credit card. This is the first time in 14 years that my online account has had this issue and NO my stored card is not expired. My payment is now going to be late and i was going to get a new phone oin the Edge plan too. Am I going to get charged a late fee and does tgis affect my eligibilityafter 14 years of on time payments! And why did you wipe out my stored payment info?

Ratwurkz,
Oh my goodness! That is not what we like to hear. Were you able to log in online not through the My Verizon App? Did it show the card available in there? Is this the same card that you have used for past payments? Let's look a little closer.
RobinD_VZW
Follow us on twitter @VZWSupport

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I assume you are talking about your gmail account. If you choose to store the messages on the server, you will be able to access them from the gmail website from any computer. If you leave it unchecked, you won't. If you have set up your Mac Mail application with your gmail account, your MobileMe will automatically sync your computer with the online MobileMe website whether you store the emails on the gmail server or not. So what it comes down to is that if you choose to keep your messages on the gmail server, you will be able to access them from two places online - MobileMe and the Gmail website.
Hope this helps,
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Sent items not appearing in online account folder

Hi everyone -- any help on the following problem will be greatly appreciated.
I got my mail accounts set-up on Mail 5.2 and it's working properly in that I can send and receive mail from three different IMAP accounts.
The only problem is that sent mail items are not showing up when I login online to access my mail. I would like everything on my desktop mail account to be exactly the same as what I see online as far as read messages, unread messages and of course, the sent items that I have sent should be logged on the original mail account as well as on my computer.
I have already enabled "store sent messages on the server."
Can anyone help?

Now that the messages are in Mail's sent folder that's now synced to the IMAP Sent Messages, the messages should sync to the website and other devices. So understand that the Sent Mailbox for that account is actually a server folder now as oppose to a local folder on the computer. If you select the gearwheel at the bottom of the sidebar and select get account info, you will notice that you're actually looking at the server showing the sizes and limits for those mailboxes.
Think of it this way. The account at the bottom of the sidebar is your IMAP account. They are server mailboxes. Whatever mailboxes are shown at the website for that account are what is duplicated here. Mail's mailboxes are local to the computer.
What you are doing is syncing the IMAP mailboxes to Mail's mailboxes so that the actions done in Mail are duplicated to IMAP. Mail doesn't understand the names, so that's why you have to tell it what mailbox to use for a particular IMAP mailbox.
Also, when you set up an IMAP account, the INBOX is done automatically and can't be changed. You have control on the other IMAP mailboxes. You don't have to sync any. That's your choice. But the actions won't be duplicated elsewhere if you don't.
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How to keep people out of my online account

My ex partner somehow accesses my online account to view who I have been talking to, how long the conversation lasted, where that person lives, etc. How can I secure my billing account so that she can no longer access it? She does not know that password but she probably knows the answers to the secret questions and then accesses the account. When I log in [about once per week] it shows that the previous log-in was the previous day at a time when I would be working. How can I assure she not get into my account and access this very personal information? Pat Kelehan

Link to managing your Apple ID.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
I suggest you change everything. You can even open your iTunes account and remove old devices (if she has a computer you used to access your account)
temporarily unregister your Apple ID from imessage and FaceTime.
Follow directions carefully. Write new info down so you don't forget.

Online account viewing

i too cant view my account online and have had no paper bills like a couple of others iv read on here. havent been able to view it for over a month. whats happening??????

Hi romadj,
I am sorry your still having problems here. I checked this myself yesterday and everything seemed hunky dory. I think wires must be getting crossed here somewhere.
Could you drop us in an email again please confirming your MyBT username?
Also try deleting cookies & temporary internet files. Have you tried a different browser?
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Placed order using paypal, bestbuy site crashed, now my order lists someone elses account info!

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Good morning redspeed,
Placing an order on BestBuy.com using PayPal should be a pleasant and hassle-free experience! From the sounds of it, your experience has been far from what we strive to provide for an online shopping experience. With that said, it is truly odd that your order would be reflecting another person’s PayPal information, but the transaction still appearing on your PayPal account. I am truly sorry for any confusion or inconvenience that this may cause you.
Using the information you registered with the forum, I believe I was able to locate the order. I am sending you a private message to gather some details to further research this issue. You may check your private messages by signing into the forum, then clicking the envelope icon in the top right corner of the page.
Sincerely,

Do you know if FF will be supporting the Secure Online Account numbers add-on from Discover Card in the future?

I love FF but your new version doesn't support this credit card add-on, which I also love and use. I could downgrade but you won't be supporting the previous versions for long, according to your site info. Thank you, Ellen

It's not up to Firefox to support add-ons, but rather for add-on developers to keep up with new versions of Firefox.
This page -
http://www.discovercard.com/customer-service/security/soan-download.html - says that add-on is compatible with Firefox 3, under System Requirements on that page, which indicates to me that either that support page hasn't been updated in a few years or that add-on hasn't been updated in a few years. Check with Discover support to see what the status of that Secure Online Account numbers program is, as far as Firefox compatibility goes. <br />
Firefox 3 was released on June 17, 2008 - 3 years ago <br />
Firefox 4 came out on 03-22-2011, and Firefox 5 is sue to be released this coming Tuesday June 21.

I'm trying to order prints via iPhoto. I correctly go through the process but when I click "buy"(1-click is enabled), I'm told that my account info has changed and to go in and confirm or approve my Account Info. However the info is correct and updated.

I'm told when trying to order that I must approve account info. I do that, over and over but always get the same screen. Now i'm told I can get help for this issue but must pay for it, as it is "technical support".

Log into your online Apple account, Account, click on Change Account Information and reenter all of the information in your account. It might be that the expiration date on your credit card and passed and needs to be updated. That's what happened to me. In any case, reenter all of the information, save, relaunch iPhoto and try again.
OT

Beware scam email tricks trolling for you account info

i got an email today saying an ipod was ordered. a person put in a mailing list as the notification email address. the body appeared as legit apple page but the links download a logging program. dont open it or fill out any account info or it will be sent to the person trying to collect the info. ill try to post the link for everyone to see.
From : Apple <[email protected]>
Reply-To : "Apple" <[email protected]>
Sent : Monday, March 19, 2007 10:01 PM
To : [email protected], [email protected]
Subject : Apple Store Order Acknowledgment W27724368
| | | Inbox
Dear customer ,
Thank you for shopping at the Apple Store online. We're processing your order now. Visit Order Status to view your order details and track your shipment. If you'd like to change your order, please log in to Your Account .
Best regards,
The Apple Store Team
Order Number:
W27724368
Order Date:
MAR 19, 2007
Shipment Information
We will let you know by email after each item in your order ships. If you ordered multiple items, you may receive separate shipments with no additional shipping charges.
Order Details
Product Name
Product Number
Unit Price
Qty
Subtotal
IPOD,80G,BLACK
MA450*/A
$349.00
1
$349.00
OVERNIGHT SHIPPING CHARGE
SHIPPINGA
$16.00
1
$16.00
Subtotal $365.00
Total Price
$365.00
i dont think the links posted right but thats best i do. beware

The diffrent apps "know" from which account you purchased them.
So you have got apps from your account and from your brothers account on your device.
I've got a simliar use. One account for the german appstore and another for the us store.

Hi - how do i retrieve my converted file from my online account please?

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If you are the account owner, log into your account, and click on the HOME tab. The option is listed in the first column.
If you are not the account owner, you will not be able to view the info.

What are the options "alert" and "passes" under my account info?

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Passes will list any season passes you have purchased and still have some left to get.
Alerts is to notify you of new music from artists you select.
Go to the artist page in iTunes and scroll to the bottom and click on *Alert me*.

How do I access and delete file from "Save to Your Online Account" area.

I just downloaded the trial version of Acrobat XI. I created a PDF file with sensitive information that I thought would be saved only to my computer but noticed that it was saved to my "online account."
I've searched and found how to reset that feature but I need to know how to access that Online Account and remove my file permanently from it.
Any help would be greatly appreciated (and necessary if I'm to purchase this tool).

That's what it looks like to me, too. It was only saved on my computer. The reason I thought it might be saved online somewhere is because, when I saved the file, there was a box checked that said "Save To Your Online Account." What does this mean then?
Also, when I open the Acrobat application, the file is listed there under Recent Files and it doesn't give me a way to clear the recent file list.
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Online account info

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