Online bill always late

Could anyone advise me please? I receive online and paper billing every quarter. My online bill is always late, it was due on 6/4/12 and is still not available to view. I have spoken to BT about this on a number of occasions but nothing changes. I pay with a BT payment card at the post office (I spread the cost over the quarter). I am concerned that if my bill is very late I may incur a late payment charge.
thank you, Kevin
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if you pay your bill by the time shown on your paper bill you will not get a late payment charge you can always request extra time to pay if you need it by dialling 0800800150 and follow the billing options
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Did you not get the final copy of the bill in the mail via United States Postal Service?
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Can't help you sorry Annew, but quick as you can edit out the email address in your post.( Log in, find your post and click Options at top right and you'll see Edit, click that,delete the email address in your post and click Save or Post - I forget which).
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Still unable to access online billing and no respo...

Registered for online billing at the end of February, then when all the new improvements to the website happened was unable to view the bill. Have phoned, emailed and generally been given the run around by BT over the week. Then suddenly last Thursday was able to access online bill - great. Then checked on Sunday afternoon and again same problem no access with the same old error message. Sent email to [email protected] and no reply so that's over 48 hours.
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Please check Incident: 100227-009300 and Incident: 100303-002253
As of 4:00pm on Sunday 7th March I am again unable to access my BT
account using my BToneID [email protected]. This was fixed on
Thursday but since improvements to the website I have the message
"Due to technical reasons we are currently unable to provide details for
this account on our new billing system. We are working to make this
available to you. In the meantime, if you require online access to this
account we can arrange this for you, please click here to contact us.
Our advisors will be happy to make the necessary changes.
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using the 'switch accounts' menu above."
I would like for this issue to be resolved and access restored. I don't
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service being splashed across the front page - I want access to my on
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Online bill always late

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