Why is online billing down so often?

Quite often when I go to online billing it is down for "essential maintenance".
Peter

On the BT mobile side of things, its been off and on for at least two years. And, sometimes when it is on, it is not always accurate as some of us found out to our cost in the past!
AQ.
"Welcome to Royston Vasey - You'll never leave."

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I have Calibri Bold in my fonts folder; however I cannot read an online bill using that font. Why?

I have Calibri Bold in my fonts folder; however I cannot read an online bill using that font. Why? When I click view my bill it tells me that it cannot find Calibri Bold. What is going on? How can I fix this?

There is one way its getting fixed. Once I update my Adobe Illustrator CC to Adobe Illustrator CC 2014 it is further allowing me to go into the system folder and allocate the font to the file so that it can replace it. My only concern now is that our MAC partners who will receive these files back from us have Adobe CS6. We will down save it to CS6 but I hope they won't experience any font issues because of us using CC 2014? Any light you can shed on this?

I get missing plug-in error when opening my online bill which is in PDF format. I am using a 2010 Macbook with the latest version of Safari and Adobe suite installed in my computer. Why do I get this error? What should I do?

I get missing plug-in error when opening my online bill which is in PDF format. I am using a 2010 Macbook with the latest version of Safari and Adobe suite installed in my computer. Why do I get this error? What should I do?

In relation to my previous inquiry regarding inability to view a pdf file using Safari...
Is it possible that I can view other online bills from other website but not this particular bill from one specific website?
Sorry if I missed any important point in this article -->Apple Safari 5.1 and Adobe Reader/Acrobat Advisory
Thanks again!

When asking to view statements in online bills--firefox continuously runs a blank tab that is added to my downloads and I cannot stop it without shutting down the computer?

I use Firefox for all our online bill statements. When I go to my Charter One bank account and press view e-statements, firefox does not view these statements, it has started to show pages that are blank and the tab is say charterone.com....dafault/???????(not
sure what is after default) After shutting down and restarting, my downloads are loaded with these blank pages that I've been deleting--hundreds of these. How do I stop this from happening every time I want to view my account statements?

Hi,
Please see [https://support.mozilla.org/en-US/kb/Firefox%20keeps%20opening%20many%20tabs%20or%20windows this].

Why does firefox time out so often? slows down my working

Why does firefox time out so often. I can be in the middle of something and it just stops. did it as I am trying to write this note. very frustrating! It either times out or freezes. the former happens more often. I can be on the web or on yahoo mail.

The default of the pref network.http.max-connections has been increased from 30 to 256 in Firefox 6+ versions.
Try to decrease the value of the pref <b>network.http.max-connections</b> from 255 to a setting like 30 as used in Firefox 3 versions.
*https://support.mozilla.com/kb/Firefox+never+finishes+loading+certain+websites
See also:
* http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-intervals
* Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

Re: Former customer's access to online bill pay blocked - no way to pay last bill - Brilliant Verizon!

Branched from Former customer's access to online bill pay blocked - no way to pay last bill - Brilliant Verizon!
It is a brilliant move on Verizon's part - brilliant if the never want a customer to return. I've been a loyal customer for many years, but when I switched, not only was the guy I had given lots of sales over the years to in the mall a jerk to me when I asked for my account number, but when I tried to get a copy of my disconnected bill, it won't let you access it. Yes, you can, if you can find your flipping account number, pay your disconnected bill online. However, you will never find a copy of your bill. Why? Verizon wants to punish leaving customers so they can't get their ETF's paid by another company. This reminds me of the horrible AT&T days where they got so big they started treating everybody like crap. Blockbuster did the same thing. It will come back to haunt Verizon as everybody I know is fleeing their service. I give them credit, their phone service is superior in quality, but I will never go back because of the way I've been treated as I try to leave for a better deal since I am having financial difficulties this year. I might would have come back but not now. On top of that, they have a trick where they won't port out one number of the set you are trying to port. When you finally get through on the line to get it shut off, they tell you they can't turn it off until the next billing cycle. So though I shut off all the phones but one - one week into the billing cycle, I got charged for ALL 5 phones for the entire month. This because they insisted they couldn't shut off that final $20 per month phone. After three dropped calls that took me 20 minutes each to get through to a live person, they then told me they could have shut it off and their employee told me wrong. They said they'd send it for "Review" after which - you guessed it - I'm supposed to "Call back" - an act of God and congress and taking a day off work so I can keep trying and keep sitting on hold forever later.... I'll let you know what happens. I'm telling everyone I know, like I did with AT&T to NEVER do business with them. They used to be great, until they got big. So if anybody finds some way to get their final bill, I'd love to know because I've spent hours on the phone and online trying.
Message was edited by: Admin Moderator

Did you not get the final copy of the bill in the mail via United States Postal Service?
What about older bills? Did you keep any paper copies? Download a PDF copy of the electronic bill at some point?

Availability of Online Bill

My online bill says that my next bill is due 24 december BUT apparently it takes 48 hours (YES 48 hours!!!!) for BT to upload a bill after it is "generated" (they probably use BT Broadband) so my next bill will not in fact be available to view until 26 December at the earliest. Why confuse customers by publishing a misleading date? Is it beyond BT's imagination to edit its website to say "your next bill will be available on dd/mm/yy" and give the actual date from which it can be viewed?
Gerry
<< Cave quid dicis, quando, et cui. >>

lylemo,
Oh my, we want to ensure you are getting your bill notifications so you know when your bill is ready for review. Have you checked your email SPAM box to see if they are going there? Do you get any notifications to your email?
KarenC_VZW
Follow us on Twitter @VZWSupport

Why is my bill so confusing!? Can't it be simpler?

On October 23rd I purchased an iPhone 5S from Verizon Wireless, and started a Unlimited Talk & Text (2GB) plan with Wireless Phone Protection from Asurion. The monthly charges are $88.73. The total amount paid to activated the account, pay the first monthly charge, and purchase the iPhone 5S was $136.55 which was paid in full. After my phone arrived I changed my phone number from a temporary number that a Verizon customer service agent had set me up with, and then ported in my regular number - closing the other line. At this point the Oct-Nov bill was paid in full at $136.55.
After a week or two of enjoying my new Verizon Wireless service I decided to check my next bill in advance. Due in Nov-Dec was $119.44. This is a lot different than the monthly charge of $88.73 I was expecting to pay. I began scanning through my statement trying to figure out what the $30 difference was for. I discovered that I had a 1GB overage on my data plan, and the fee was $15. Okay, that explains half of it. What about the other $15? I called Verizon Wireless support, and spoke to someone who explained to me that because I had changed plans in the middle of the month that overage was charged on both plans. Baffled, and confused I tried to explain that I had made no changes to my account other than changing from a temp number back in October. Apparently not listening to what I had just said, she then stated that she was sorry I wasn't aware that changing plans in the middle of the month can cause fees to carry over onto a new plan. She added a credit of $30 to my account that would show up on the Dec-Jan bill. Well that doesn't help me much, or explain anything! She still didn't understand that I had not changed plans!
Knowing my balance of $119.44 is still due in just a few days I decided to be very conservative getting a few groceries for the week this morning. Upon checking out at the register my debit card was declined. I paid with credit instead, and decided to check on my Wells Fargo account using the iPhone app. There was a $89 charge from Verizon Wireless that had nearly emptied my checking account. Confused yet again I go home to see if there was a change in my $119.44 balance, and there was not. Lo-and-behold the $119.44 is still due by this weekend.
So as you might imagine I'm extremely confused at this point. I have paid plenty of bills online with many different services. I don't understand why my Verizon bill is so confusing.

eschmidt, we always want you to understand where each charge is coming from. I understand being a consumer myself how concerning it is when an unexpected charge shows up. Here is a link that will help better understand your paper bill http://www.verizonwireless.com/support/understanding-paper-bill-video/ .
JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Sdlc interface down very often

Hello,
In my customer site, SDLC device connect to 2600. IOS version is 12.0.7T. Then access AS400 through DLSW function. We showed log and found the connected interface down very often. show log as below.
We checked AS400 log and didn't find the SDLC device inactive ever. And we check SDLC device, the device work well, user didn't find any problem??
We don't know why always log of message showed the interface down.
Anyone can help me??
.Jun 23 08:29:56 Taiwan: %LINK-3-UPDOWN: Interface Serial1/0, changed state to down
.Jun 23 08:29:57 Taiwan: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0, changed state to down
.Jun 23 08:30:01 Taiwan: %LINK-3-UPDOWN: Interface Serial1/0, changed state to up
.Jun 23 08:30:02 Taiwan: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0, changed state to up
.Jun 23 08:33:06 Taiwan: %LINK-3-UPDOWN: Interface Serial1/0, changed state to down
.Jun 23 08:33:07 Taiwan: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0, changed state to down
.Jun 23 08:33:11 Taiwan: %LINK-3-UPDOWN: Interface Serial1/0, changed state to up
.Jun 23 08:33:12 Taiwan: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0, changed state to up
.Jun 23 08:36:16 Taiwan: %LINK-3-UPDOWN: Interface Serial1/0, changed state to down
.Jun 23 08:36:17 Taiwan: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0, changed state to down
.Jun 23 08:36:21 Taiwan: %LINK-3-UPDOWN: Interface Serial1/0, changed state to up
.Jun 23 08:36:22 Taiwan: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0, changed state to up
.Jun 23 08:39:25 Taiwan: %LINK-3-UPDOWN: Interface Serial1/0, changed state to down
.Jun 23 08:39:26 Taiwan: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0, changed state to down
.Jun 23 08:39:30 Taiwan: %LINK-3-UPDOWN: Interface Serial1/0, changed state to up
.Jun 23 08:39:31 Taiwan: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0, changed state to up
JSB025a#sh inter se 1/0
Serial1/0 is up, line protocol is up
Hardware is CD2430 in sync mode
Description: connect to SNA pu2.1
MTU 1500 bytes, BW 128 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation SDLC, loopback not set
Half-duplex enabled.
cts-delay 0 milliseconds
dcd-txstart-delay 100 milliseconds
dcd-drop-delay 100 milliseconds
transmit-delay 0 milliseconds
Errors - 0 half duplex violation
Router link station role: PRIMARY (DCE)
Router link station metrics:
slow-poll 10 seconds
T1 (reply time out) 3000 milliseconds
N1 (max frame size) 12016 bits
N2 (retry count) 20
poll-pause-timer 10 milliseconds
poll-limit-value 1
k (windowsize) 7
modulo 8
sdlc vmac: 4000.2625.01--
sdlc addr 01 state is CONNECT (xid-poll)
cls_state is CLS_IN_SESSION
VS 5, VR 0, Remote VR 5, Current retransmit count 0
Hold queue: 0/200 IFRAMEs 116636/58170
TESTs 0/0 XIDs 40235/14460, DMs 6784/6736 FRMRs 0/0
RNRs 7/0 SNRMs 9757/0 DISC/RDs 9733/0 REJs 0/0
Poll: clear, Poll count: 0, ready for poll, chain: 01/01
Last input 00:00:00, output 00:00:00, output hang never
Last clearing of "show interface" counters 9w3d
Queueing strategy: fifo
Output queue 0/40, 0 drops; input queue 0/75, 0 drops
5 minute input rate 0 bits/sec, 50 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
156063821 packets input, 318338246 bytes, 0 no buffer
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
11 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 11 abort
155708948 packets output, 337016303 bytes, 0 underruns
0 output errors, 0 collisions, 43092 interface resets
0 output buffer failures, 0 output buffers swapped out
106807 carrier transitions
DCD=up DSR=up DTR=up RTS=down CTS=down

Hi,
I believe that your line keeps bouncing due to Data
Carrier Detect(DCD) going down. I didn't see a copy
of the interface config but do you have the following
command under your interface?
half-duplex controlled-carrier
This in conjunction with the dcd-txstart-delay and
dcd-drop-delay settings will cause the DCE to drop
DCD frequently.
These are for very specialized environments which
probably are not what you have.
What is your environment, with respect to the
connection to the AS/400? Is it just a Cisco DCE
cable connected to an AS/400 cable? Or are there
other cables/switches/modems involved?
If you just have the Cisco DCE cable connected to
the AS/400's cable then you do not need that command.
Otherwise, it is possible you have a cable or
physical interface problem.
Please include your interface's config if this
information wasn't enough to resolve the problem.
Thanks and regards,
Ed Mazurek

Unable to set up Online Billing

I can't activate my billing. It doesn't like my Account Number. My account number starts with GB. I think that's the problem. Maybe?
I've tried chatting to the online help person - who agreed it was the correct number (as the account matches my name/address) and also agreed it doesn't work.
I've tried emailing BT about this using the contact form - but even the form doesn't like account numbers that start with GB and after writing a long paragraph and hitting Send I found it wouldn't send until I made up some other account number it found acceptable. Perhaps that's why I never got a reply?
Prehaps I should write in?
Meanwhile I keep getting email reminder telling me...
ACTION REQUIRED: Reminder to set up your BT online bill‏
which has a link to a page called..
which has a box for my account number. Which it won't accept.

ok not sure what happened with the link it appears to work now and like Patty L My account begins GB like many others and we have no problems setting it up in that case then I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Why app in my iPad 2 often quit itself? Restore iOS 5 already.

Why app in my iPad 2 often quit itself? Restore iOS 5 already.
It's happen during I use the apps even Safari too.

There have been other users who have reported frequent app crashes after installing iOS 5. If you have restored your iPad already, but you restored from a backup, the next step maybe to restore to factory settings. Then try syncing your apps back onto the iPad a few at a time. This way you can maybe pin down any particular app that may be causing the iPad to crash.
Before I would go to all of that work, I would try some basic things in hopes that something not quite so drastic will help.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Another way that you might be able to figure out which app is causing the problem is to close each app after you are done using it. It may seem tedious - and under normal circumstances you are not supposed to have to close apps since the iPad is supposed to allocate memory wherever needed and do all of this behind the scenes - but it is less drastic than removing all of your apps and syncing them back to the iPad a few at a time.
To close open apps, Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus (-) sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If you are only using one app and the iPad crashes while you are using it, that may indicate that there is a problem with that app. If the iPad continues to crash no matter what you do, then a restore to factory settings, a trip to the genius bar or a call to Apple may be in order.

Why the server was down earlier today ?

If I may ask , Why the server was down earlier today ? (around 9 AM GMT)
Just curious .

ckeck wrote:It was down for a while, I was up last night from about 10:30pm-12:30am CST and could not reach the site the entire time. Not sure how long it was down after that.
From looking at the post history, it was down for about 10.5 hours.
I was afraid someone forgot to pay the bills.

Why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work

why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work

Hi there ethangabe,
You may find the information in the article below helpful.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
-Griff W.

Why Portal server goes down?

Hi All,
We are currently running on EP7, SP9.
Suddenly one day our portal server went down.We checked the logs but could not find the correct information. Can any one of help me as why our server went down at that particular time.
Please reply as soon as possible.
Thanks in Advance.
Regards,
Ramalakshmi.S

Portal server goes down for several reasons:
1) Check the portal license. If the trial license expired, it goes down every 30 mins.
2) Check your J2EE settings. If the portal cannot handle the user requests, you should increase the MaxThreadCount and other parameters.
3) Check the trace files at D:\usr\sap\<SID>\JC01\j2ee\cluster\server0\log
Hope this helps.
~Yasin

I lost my bill, i want an online bill, because i want to sell my iPhone.

i lost my bill, i want an online bill, because i want to sell my iPhone.

Well, no one here can help you. Contact whoever you purchased the phone from. If purchased from Apple, call AppleCare or the store where you purchased.

Why is online billing down so often?

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