Online Number Discount

Hi, we are looking at purchasing Skype Premium and an online number. Looking at the prices the online number says that a subscription comes with a 50% discount for an online number, does that discount also come with Skype Premium?

DSMChris wrote:
does that discount also come with Skype Premium?
Hello,
If you purchase the 12-month "Premium" option you also receive an Unlimited free calls package to the country of your choice. This package entitles you to an Online # discount
Details here:
http://community.skype.com/t5/Online-Number/Skype-Online-s-Prices-and-Discounts/m-p/175740#M345
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Similar Messages

  • Discount for online number available?

    Hello,
    I am thinking about purchasing a Skype online number for my UK business.
    At the moment, it says on Skypes website that there is a 50% discount for existing subscribers. I think this does not apply to me because this would be my first online number.
    But I remember that there was some offer a while ago where you were able to receive credit towards your other subscriptions when buying an online number.
    Can anybody please help and tell me what is the best and cheapest way to get the online number or if there are any promotions or discounts currently available , hidden on Skype's website??
    I apprciate your help!
    Marko

    Please take a look at this thread: http://community.skype.com/t5/Online-Number/Skype-Online-s-Prices-and-Discounts/td-p/175740
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  • Online number

    I purchased an online number to replace my normal landline, and it is not working after a day, I was not asked to verify it, the system said it would be up and running immediatly, I ring the number from a land line, it rings once then goes into an engaged tone, have I missed some part of the setup.
    Solved!
    Go to Solution.

    @luap2007
    Online Number enables you to receive calls, but it doesn't include outgoing calls: https://support.skype.com/en/faq/FA331/What-is-an-Online-Number
    If you wish to forward incoming calls to mobile numbers then you also need Skype Credit or a subscription.
    Subscriptions: http://www.skype.com/go/subscriptions
    With Skype Credit you will be charged based on these rates: http://www.skype.com/intl/en/prices/payg-rates/
    Important: If you decide to purchase a subscription then make sure you choose the one that includes mobile numbers and if you purchase subscription first then on Online Number payment you will get discount. (3months 33% and 12months 50%)
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Online Number doesn't include unlimited country mi...

    I used to be a subscriber of online number which includes unlimited minutes of that country. This year, when I tried to renew, it doesn't include the minutes!! I didn't know it until I noticed my credit in my account is dropping!! Now, I had to go back and subscribe the minutes for that country, and found out I have 50% off discount if I get an online number. Is it possible to refund 50% of the online number that I have previously subscribed?? Can someone help me??????
    Solved!
    Go to Solution.

    Hi,
    You can contact Skype Customer Service and explain that you wish to have a discount for the number.
    How it can be done at all? They will issue a refund for your number, then number will of course be removed from your account (but reserved for you for 90days) and then you will have to go thru the payment flow again.
    I cannot promise they will refund your number, but that is the only available option
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • Subscription and Online number conflict.

    I have a monthly subscription (Unlimited Europe) that includes an online number.
    I am being asked to pay to extend my online number (that I've had for a long time), when I click to extend, it says I already have a free number.
    When I give up and click to change the online number and take advantage of the free online number I get with a subscription (even though I thought I already have), it wants to charge me.
    Is it free with a subscription or not because it was when I signed up?
    Also if it is, why am I being asked to extend it?
    Thanks,
    Matt

    Hello,
    To get the discount for the Online Number, you have to purchase the subscription first. When you have an active subscription, the discount will automatically be applied to the Online Number purchase.
    As you have purchased the Online Number first, I advise you to contact customer service to cancel the Online Number purchase so that you could repurchase it (the same number will be reserved for your account).
    https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund

  • Subscription and online number, yet paying monthly...

    I have been a happy Skype user for quite some time, so I thought I would get an online number and a yearly subscription (landlines Sweden). Turns out though, that I am still paying about 9 EUR/month for the premium stuff. I thought I would qualify for premium and not have to pay monthly fees after having spent the money on the yearly subscription and online number.
    Can anyone explain how this works? I have been unable to figure it out from the support pages. Thanks.

    Hello,
    To get the discount for the Online Number, you have to purchase the subscription first. When you have an active subscription, the discount will automatically be applied to the Online Number purchase.
    As you have purchased the Online Number first, I advise you to contact customer service to cancel the Online Number purchase so that you could repurchase it (the same number will be reserved for your account).
    https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund

  • Subscription and Online Number

    My subscription isn't over until another month, but my online number is about to expire in a few days. If i still have skype minutes will i automatically get a new number or will i physically have to get a new number? and will it interfere with my calls, say if my number expires and i don't get a new number..if i still have my skype minutes for another month to make calls what will my new number be??

    Hello,
    To get the discount for the Online Number, you have to purchase the subscription first. When you have an active subscription, the discount will automatically be applied to the Online Number purchase.
    As you have purchased the Online Number first, I advise you to contact customer service to cancel the Online Number purchase so that you could repurchase it (the same number will be reserved for your account).
    https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund

  • How to change subscription of Online Number

    Hello,
    I purchased an online number and the subscription was for 3 months which is charging me 18$ per three months, now I would like to acquire that number for an year and need to pay the whole amout at once to get discount as well but I am not seeing how to change my subscription without releasing my number
    Can someone please help.

    Veneer87 wrote:
    (Problem is, If i cancel the current subscription and buy a new yearly one, India is not included in the new subscription)
    Hello
    From your account it appears that most of your calls are to India. In that case it may be better to stay with your current Subscription as to change it you wound lose being able to call India and have to fund those calls with Skype Credit.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Skype-to-go and Online Number

    Hi,
    I am an American graduate student who will be living in Canada for a year.  I plan on purchasing a Canadian cell phone plan but would still like to be able to call and be called easily by my family and friends in the states.  I was considering purchasing both a skype-to-go plan to call people in the US and getting an online number so that people in the US could call me for free (as well as an unlimited us/Canada plan).  Would this work, as long as I get a mobile plan with a lot of minutes, or would there be additional/roaming fees? I know that Skype-to-Skype would also be possible but, I'm not sure that I'll have a data plan.
    Thanks!

    daw75 wrote:
    Hi,
    I am an American graduate student who will be living in Canada for a year.  I plan on purchasing a Canadian cell phone plan but would still like to be able to call and be called easily by my family and friends in the states.  I was considering purchasing both a skype-to-go plan to call people in the US and getting an online number so that people in the US could call me for free (as well as an unlimited us/Canada plan).  Would this work, as long as I get a mobile plan with a lot of minutes, or would there be additional/roaming fees? I know that Skype-to-Skype would also be possible but, I'm not sure that I'll have a data plan.
    Thanks!
    What you outline is good, stuff you can use Skype for. There is a sequence you would want to follow, which will help you save a little $$$ in the process.
    First thing you should probably do is get your Unlimited USA & Canada subscription.  This covers calling to landlines and mobile phones in both countries at US$ 2.99/month.  If purchased on a yearly basis, you get a 15% discount, knocking the price down to just over US$ 30/year.  Once you have this, you will be able to make calls from Skype to landline and mobile phones in both countries, and use this to cover the calls forwarded from Skype to your Canadian number.
    Once you have the subscription, purchase the US Online Number.  Ideally, you should get it in the same city as the people who would call you most, trying to make the call for them a free local call.  Skype does not have Online Numbers in all 50 US states and not in all US area codes, so take a look at what's there.  Even if you can't get a number in the same city as your friends and family, at least it would be a domestic long-distance call instead of making them call a Canadian number at international rates from the USA.  With the subscription, you can get a 50% discount on the price of the Online Number.  For a year, that makes the Online Number US$ 30.  Not a bad deal. You would not be charged by Skype to receive calls on the Online Number.  With the subscription as outlined above, you can forward calls to any number covered by your subscription (in Canada or the USA) for no additional charges from Skype.
    Then get the Skype To Go number.  You may be able to get the number so it is a local call for you wherever you are going to be in Canada.  Be very careful about the city and area code/prefix combination for the Skype To Go number, as this could be a long-distance call for you.  Using the mobile phone, those calls may be covered by your mobile plan.  Not all calls to all area codes for a particular Canadian city may be considered as free local calls. You can then set up Skype To Go to remember your Canadian number, so you don't have to enter a PIN code every time you call the Skype To Go number to make calls.  These calls would either be covered by your subscription (free calling to US and Canadian numbers), or require Skype Credit if calling somewhere not covered by the subscription. 
    You will have to consult with your mobile carrier on the particulars for receiving calls.  Some plans may give you unlimited incoming calls, where others will allow you a specified number of minutes per month.  The cheapest monthly plans will probably charge you some amount per minute for incoming calls.  All of this is outside of Skype's control, so make sure you're set up for this and know what you're getting from the mobile carrier. 
    As you stated, you will need to have some sort of data plan if you intended to use the Skype app on your mobile phone in Canada, and use the mobile network as your Internet connection.  If you have access to WiFi, that would take care of the Internet access, but do make sure of what you get from the mobile carrier.  Chances are good that you won't have an "unlimited" data plan option from the Canadian carrier, just like how the US mobile carriers are going now, so make sure of whatever you are getting in this regard. 
    On a past trip to western Canada a couple of years ago, I did a similar thing as you are going to do. I already had a US Online Number and a subscription covering calls to the US, and obtained a Vancouver Skype To Go number so I could access Skype from Canada when not on the Internet.  I purchased a Rogers Wireless prepaid SIM in Vancouver with a Vancouver number which had an optional data plan (paid per day), so I could avoid roaming charges from my US mobile carrier.  I set up Skype to forward calls to the Canadian number while I was in Canada, so callers to my US Online Number didn't have to change anything they did to reach me.  Whenever I called back to the US, I rang my Vancouver Skype To Go number, then made the cross-border calls using Skype (covered by my subscription).  I saved a lot of $$$, compared to using my US mobile number in Canada and getting clobbered by roaming fees.  I ended up only using Skype when on WiFi, instead of paying for that optional data plan on the prepaid Canadian SIM. It takes some thought and work to set up, but it was worth it.
    Good luck!
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Transfer from all countries online number ($18/3 m...

    Hi,
    Please guide me how to transfer from 'ALL countries online to US /Canada online number' - as it was an error and I don't have to pay $18 where the transaction is still pending - please help me to transfer to US online and to refund the balance or anyother confirmation - thank you!
    BB.

    1)   I needed an 'online' number to call other skypes accounts ( on their mobiles, on their computer skypes etc.,) - and also I saw the Discount you offer "US & Canada" unlimited $2.99 / month. 
    My kind request ( I will not be traveling outside USA) : Please allow me to have online number at a discounted rate per month ( $2.99 / month instead of $18 for 3 months).
    Two problems here....
    1. The Online Numbers only work to *receive* calls from telephones on your Skype account.  They do nothing for calling phones. 
    2. There is no discount for an Online Number as you describe.  They are either US$ 18/3 months, US$ 60/year, or US$ 30/year if you already have a subscription to call telephones. 
    If you want to receive calls from telephones and make calls to telephones in the USA, you would need two items - an Online Number in the US at the prices I listed above, and some way to pay for the calls you make from Skype to telephones in the US (Skype Credit, or the Unlimited USA & Canada subscription at US$ 2.99/month).  You must have both, in order to be able to make calls to telephones as well as receive calls from telephones. 
    If Skype users you are calling run the Skype app on their smart phones or other devices, you would just call them on their Skype account name.  This would be a free call, not requiring an Online Number or a subscription (or Skype Credit on your account).  You need the subscription (or Skype Credit) only if you are calling those people at their mobile phone numbers, and only need the Online Number if you want them to be able to call you from a telephone and not from Skype. 
     2) transaction date is shown for my order number "626216569" says 6/19/2012 - 02:43 GMT.
    My question: when this will be effective for me to call my relatives and friends who have skype ( I don't have skype so I'm getting a skype 'online' US only number ).
    I hope this helps you to understand my issues - I thought my 'online' number will be ready by this evening , as I did my transaction yesterday ( but it is giving a wrong transaction date too).
    I'm really confused how long to wait to get this 'online' number... and I'm very very excited about this 'online' number that I'm getting , but I don't know when I'm going to get it.
    Again, you don't need to purchase anything if the people you are calling are also on Skype.  Call them using their Skype name, and it is a free call.
    As for what you purchased, you may want to click on the "Support" link above and file a request with Skype Support about that.  I'm not a Skype employee, so I can't look into the status of your recent purchase.
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Subscription, online number and more

    Dear All;
    I looking to build a complete package for my personal and business needs, but I am having some difficulty with it, could you please help me?
    - I am looking to add skype manager for small business use.
    - I would like to get unlimited calling to Colombia to Landlines and cellphones.
    - I would like to get a online number for USA and one for Colombia.
    - I would like to get call transfering and call forwarding to and from a USA number as well as a Colombian number.
    - Voicemail and Skye to go as well.
    What package or packages should I buy that offer me all these features at the best price?
    I look forward for your response and I thank you very much for all your help in advance

    Please look at the bootom of this page under Features and Prices for these services and more details.
    Since you are going to purchase an Online Number, you should make sure that any Subscription Call Plan is purchased first, because there are discounts that can be used when purchasing Online Numbers, but that Subscription must be in place and active to get this. It can be an Unlimited Subscription Plan or simply Limited Minutes.
    About Me You can also use a IP Camera as your camera for Skype video Example Instructions

  • Changing or deleting online number

    I have a Manchester, UK online number as part of my Skype subscription. I need to change this to a Bristol, UK number (my relatives have moved home), but after searching the "Online " pages I can't find any option to replace the number with a new one, only options to buy an extra one.  I tried buying a second one (extra expense) in the hope that a "change online number" option might appear but no - I now have two online numbers, one of which is of no use to me. 
    How do I delete the old Manchester one and transfer the new Bristol one to my subscription? In the older versions of Skype software it was easily possible to delete or change online numbers, why is it so difficult now?
    Thanks for your suggestions.
    (Skype id:  lementle)

    geum wrote:
    I have a Manchester, UK online number as part of my Skype subscription. I need to change this to a Bristol, UK number (my relatives have moved home), but after searching the "Online " pages I can't find any option to replace the number with a new one, only options to buy an extra one.  I tried buying a second one (extra expense) in the hope that a "change online number" option might appear but no - I now have two online numbers, one of which is of no use to me. 
    How do I delete the old Manchester one and transfer the new Bristol one to my subscription? In the older versions of Skype software it was easily possible to delete or change online numbers, why is it so difficult now?
    You would have to purchase a new Online Number in Bristol, and just let the Manchester number expire without renewing it.  Online Numbers won't renew automatically, as subscriptions do, so there is no harm in just ignoring it.  There is no option to change an online number.  If you just extended your Manchester number, you may want to contact Skype Support to see if there is anything that can be done to cancel that number and possibly refund the purchase price.  If you've had the number a while, there is probably nothing that can be done there.
    I've had Online Numbers for over 4 years on my Skype account.  I've never seen any options to change or delete them.  On the Skype web site, I can log into my account and extend the numbers beyond their current expiration dates, but there is no way to change or delete them. Online Numbers are separate from your calling subscription, except that you get a discount when purchasing Online Numbers when you already have a subscription. 
    Good luck!
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Online number without wifi or 3g

    Hi,
    I want to buy an online number and I was wondering if I will be able to receive calls trhough my online number without wifi or 3g service and just having the local operator signal (Verizon or AT&T).

    monovattier wrote:
    Hi,
    I want to buy an online number and I was wondering if I will be able to receive calls trhough my online number without wifi or 3g service and just having the local operator signal (Verizon or AT&T).
    If you are asking if you can receive calls to your Skype Online Number through your mobile phone's number, you can do that.  You would have to configure call forwarding on your Skype account, to forward unanswered calls to your mobile phone's number.  You would also need to purchase Skype Credit or a subscription to cover the cost of the calls forwarded to your mobile number. 
    Since you mentioned Verizon and AT&T, I assume you are in the USA.  If so, you have a couple of options.  If you pay with Skype Credit, forwarded calls out to your mobile number are just like making calls to telephones from your Skype account - 2.3 US cents/minute, plus a connection fee per call.  Or you can purchase the Unlimited USA & Canada subscription at US$ 2.99/month, or with a 15% discount if purchased on a yearly basis (just over US$ 30/year).  Then you would have the option to answer calls on your Skype account directly, or have those calls go out to your mobile number whenever you're not logged into Skype.
    Hope that helps!
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Purchased Online number days ago and still nothing...

    Hello,
    We are rather dissatisfied with your service. We purchased an online number from you days ago and the status still says processing. Our credit card company reported that the 60 dollar payment cleared yet we recieved nothing in return.
    What exactly is going on here? I'd sure like an explanation as to why the product I purchased has not been delivered after you took my money. And what of the  50% discount for having a skype phone subscription? Will 30 dollars be returned to my account for this?

    Can I get an update on the status of my Online Number purchase please? If not, I'll be forced to cancel all services and demand a full refund.
    Thank you.

  • Online Number Subscription Extension and 50% Disco...

    I currently have a UK online number. It will expire in Oct 2012. I noticed in my account that if I am on a subscription to call a landline or mobile phone in the UK, I am entitled to get 50% on an online number. Assuming if I were to extend my 1 year online number subscription, do I still get the 50% discount or it is for a new online number?
    Solved!
    Go to Solution.

    Hi,
    Basically as long as you have an active subscription on your account you will get a discount on Online Number purchase. It doesn't matter if you purchase a new number or extend your old number.
    I was checking your account and I can see that you purchased Online Number just recently, if you wish you might be able to get a refund on Online Number order and purchase the same number again with a discount since right now you have a subscription.
    Refund requests can be done as shown here: https://support.skype.com/en/faq/FA297/How-do-I-re​quest-a-refund
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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