OOB White Screen Of Death: Silverlight Installation required after each reboot.

Hi,
we are getting White Screen Of Death on few user's machine for last few months and a number of users is getting added from last month for the same issue. Earlier we were using the CleanSilverlight from the following site
http://support.microsoft.com/kb/2608523.
Now we have the following issue that requires immediate fix:
Whenever we apply CleanSilverlight then my OOB starts working fine but it start displaying same white screen after few days without any action (Installation/Uninstallation)
Whenever the system reboots then we need to apply CleanSilverlight and install the Silverlight once again on user's machine to work with OOB. It seems rebooting interferes with OOB application.
Both of these issues are very frequent from last one month. I don't know if any update to windows/browser is the root cause for the issue.
One the system is having the following configuration to run OOB:
OS name and version: Windows 7 32-bit
Browser name & version: IE 8 & Google Chrome 38.0.2125.111 m
Silverlight version: 5.1.30514.0
Any help would be greatly appreciated.Regards, Maddy

Hi,
Clean the corrupted Silverlight installation and reinstall the Silverlight should fix the issue:
As mentioned above it does fix the issue but sometimes its not permanent solution, It just pop up once again.
I don't understand why should we downgrade the version of the Silverlight. Its working fine after applying CleanSilverlight
and reinstalling Silverlight.
There must be something that's corrupting it. vize Antivirus, any new update etc.
Also I would like to know why the Silverlight is getting corrupted at all. Why do we need to apply CleanSilverlight?
Still looking for a proper solution.
Regards,
Maddy

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emmer wrote:
For the last few days, right when I'm in the middle of something, the whole screen will go white and all buttons become unresponsive. My first thought was to do a battery pull which led me to the normal startup screen with the loading bar, however when the loading bar gets to around halfway, the phone powers off again. Won't switch on using the power button and battery pull just starts the same cycle again.
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Hello emmer
Welcome to BlackBerry Support Forums
From what you described , my assumption is the problem is within your battery or the battery is too weak ! before going for a new battery I suggest if you can barrow or arrange a good fully charged BlackBerry battery then test it on your device. The test will reveal and let you know if the problem is within your battery or the device itself. If device works well well within a good battery then you can simply order a new battery which will fix your issue .
If problem remains then it's a device issue and for that you can try a OS reload which might fix this problem .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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Yeah. I've done that about a thousand times. Perhaps you didn't read what I wrote in all caps. Or perhaps you misread the title.
http://www.youtube.com/watch?v=okvp29UhHCM&feature=related
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Alt
Option
Shift (Safe Mode)
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D
C
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2. Mac OS X 10.5 or later
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Message was edited by: joshalo3

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Any tips for me before I toss it in the trash and buy a Nano?

Fixed! Thanks for nothin....

N97 White screen of death (WSOD) with FW V11.0.21

I have my nokia N97 almost a week now. This morning opera mini froze and I couldn't turn it off so I removed the battery. After reinserting the battery and turned the phone on I got the White screen of death (WSOD), just a white screen with the word nokia on it. I tried to boot it without the simcard and also waiting 30+ minutes before reinserting the battery. But I still have de WSOD...
Do I have to keep it on to drain the battery or are there other methods to fix this problem. I don't feel like sending it to Nokia because I have to wait more than 2 weeks before it's fixed...
The past 2 weeks I have used it intensively, installed a lot of apps. Put 300+ songs on it and and some movies. I had the email widget on the home screen, I heard that's one of the problem on other forums...
Any ideas how I can boot up normally....
Solved!
Go to Solution.

WSOD
Hard Reset
The combination is:
Shift + Space bar + Backspace + Power your phone
Instructions to bypass WSOD:
All you need is: Methodology 1 as posted by some other user
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Charger
Follow these steps:
Turn off your phone.
Insert charger.
Remove charger right after screen lights up.
Wait a couple of seconds till screen turns off and just after that press power button.
After standart vibration notification just put your charger in.
VOILA! You can insert your PIN again!
I am using this method for almost a month and it seems that this is only one way to boot up my N97.
It would be nice to hear if this method works for you
Anyway, I have found a solution, that works for me everytime the WSOD comes up. It goes like this when WSOD keeps coming up:
Instructions to bypass WSOD:
All you need is: Methodology 1 as posted by some other user
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3. After the wait the phone should come up normally asking for the SIM passcode and everything is fine.
"Power button + RED key + GREEN key + Camera key" is a sort of "soft reset", it keeps all the installations and everything as opposed to the "hard reset".
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3. Switch on The Nokia N97 without SIM AND MEMORY CARD
4. Then do the Factory Settings by going to phone menu options because by this time WSOD will be over.
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My ipod touch 4g got the wsod(white screen of death)

My Ipod got the white screen of death and now I can't figure out how to fix it. I don't have a warrenty so im keeping that as a last resort and I'm like 90% sure its a hardware problem not software. I also can't enter DFU mode because it won't respond or Turn it off WHAT DO I DO!

All you can if it is not a hardare problem is to let the battery fully drain. Then after charging fofr atleast an hour try the rest, restore and recovery mode as required.

White Screen of Death Questions [PLEASE HELP!]

If someone actually cares about my issue, they will read all of the following. Let's see how many of you are out here and how many just want to answer simple short questions for reputation.
Okay, so I've ran into my first ever iPod Touch issue. I've never owned an iPhone, but I have had an iPod in the past and know a bit about them. I'm going to be 100% honest and I need a serious answer because I'm upset and angry. If anyone can be bothered to read the following, THANK YOU. If anyone could help me out in any way by giving me suggestions/tips and/or a solution, THANK YOU. But anything that can help is appreciated.
I had my board shorts on when this ocurred. I went to the toilet, doing my own business. I had my iPod Touch in my bank pocket which went to about half way down my thigh. The iPod Touch at the time was facing away from my thigh. Pulling down my pants, the iPod Touch hit the tiled floor. It hardly even hit the floor, all I heard was a little click and I realised it was my iPod. It was flat at the time, I picked it up and pressed the Home button immediately to ensure it was okay. It sort of lit up like a white background, but had a very low opacity. Since it was flat, I assumed it was normal.
Putting my iPod on charge right after my toilet break, I waited and waited for it to charge quickly enough for me to see the screen as I was a little worried not having seen that faded screen before. When the Apple logo was to appear, it gave me a lit up white screen. I was so confused as there were no marks AT ALL on my screen or any other part of the iPod.
NOTE: My iPod is still under warranty.
Did my research and came to the conclusion that it was the infamous 'White Screen of Death'. Where do I go from here? I have no clue!
I have important information such as a To Do list and my Contacts within the iPod. I NEED to retrieve this information. Is there any way I can do this?
I can still use the iPod, as if the screen were showing. Sounds are working, but there is just a blank, lit up white screen. Sometimes when I hold the Home button, On/Off button & the Volume Up buttoon all at the same time for ~10-20 seconds, the Apple logo comes up as if the screen was all fixed. 5 Seconds later, it goes all funny as if there were faded white lines and a faded white background but still being able to see the logo/screen. When the iPod loads, it just goes back to the lit up white screen.
Here's another odd thing to this, when I leave my iPod Touch sitting in a spot remotely, without touching it for a few hours, when I come back to it and hit the Home button, the iPod will begin to work fine as if nothing ever happened. No white screen, no nothing, just simply use it as I wish. I can even sometimes lock it, and then unclock it again with it still showing perfectly. However, when I tend to click the On/Off button after this happens, or if I just continue to use it for ~1 minute, it will eventually do the same as the above paragraph in second last sentence.
This may be important:
The iPod charges fine.
The iPod can be used with my computer and iTunes fine.
To sum it all up, everything can be done, including using the iPod, but with a lit up white screen.
Here are some questions I have for you guys:
Will Apple cover this in my warranty?
If they won't, what should I do?
How much would a replacement screen cost?
Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
What could be the cause and why?
How can I retrieve that important information? (Contacts & To Do List)
Have you got any suggestions/tips for me?
I need this resolved guys. I'm very upset and angry over the whole situation. If a little thump on the tiles like that (it's not like I dropped it or anything) can damage the screen that much, then this devices from Apple can't be very reliable. All I'm asking for is some genuine service/help to resolve my issue. If this can be done, I will be one VERY happy person.
Daniel

Will Apple cover this in my warranty?
As stated above it is not covered by the warranty as it will be deemed accidental damage. You can try explaining what happened to somebody at the Genius Bar and they may cut you some slack and replace it at no cost. They might not though as Apple has started to really come down hard on eliminating replacing accidentally damaged iPods at no cost.
If they won't, what should I do?
Again, bring it into them anyways and explain what happened. You have nothing to lose either way. Otherwise, you really only have 2 other options. Send it to a third party service center to have them take a look at it and possibly repair the iPod, or do some studying online and learn how to open up the device yourself and take a look. There are some excellent step-by-step repair guides at http://www.ifixit.com/.
How much would a replacement screen cost?
This depends on where or how you have it repaired. Here is Apple's repair pricing guide.
http://www.apple.com/support/ipod/service/prices/
Third party repair centers will cost less and they'll actually swap out the bad part rather than just replace the entire iPod as Apple does.
Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
If you have a warranty on it still, I wouldn't quite yet. Take it to your local Apple store as explained above. Otherwise, I would only if you feel comfortable working with small electronics and consider yourself handy with them.
What could be the cause and why?
As stated already, it could be a damaged or loose LCD ribbon cable or the LCD screen itself is damaged. As to what exact component, there is no way to tell.
How can I retrieve that important information? (Contacts & To Do List)
Make a backup of the device in iTunes before taking or sending it in for service or before you decide to open it up (if you do happen to go that route). See here what is included in the backup of the device.
iTunes: About iOS backups
If you get a new or replacement device you can restore it from that backup.
Have you got any suggestions/tips for me?
As I have already stated numerous times, try taking it into your local Apple Store and see if there is anything can do for you such as swap it out. Remember that they are not obligated to do so since the damage is technically accidental. Be kind and polite when explaning what happened. You never know what could happen!
B-rock

White screen of death from game. And a new game not working at all

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And I recently installed fruit ninja and it won`t work at all it opens but it just says loading and then it crashes and I've tried running it in safe mode and it still dies the same thing what can I do to get the game to work?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod touch 4th gen has the white screen of death and won't connect to iTunes to restore.

I was updating from iOS 6 beta 1 to beta 2 when my ipod froze up and started showing the white screen of death. I've tried the trick where you hold the power and home button for ten seconds and tried to put it in DFU mode to restore. None of these tricks work and my screen is still white. Also I plug it into my Windows Vista computer with iTunes 10.6.3 but it wont show up. I really need help. I don't have warranty or money to buy a new one. My grandmother will heartbroken if $200 goes down the drain.

Im not developer and I have ios 6 click this link http://www.youtube.com/watch?v=kHvf6Wty0nk&feature=plcp but anyway try putting it into dfu

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