Opening the ADF on Officejet 6700 Premium?

How do I open the automatic document feeder on the top of the Officejet 6700 Premium? In the manual, it looks like the ADF just opens however mine does not. Is there a latch of some sort or otherwise?

Hi chairmanm,
You just pull up on it. See Solution Six.
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Rich
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Officejet 6700 Premium[851648] Send faxes from the control panel (Screen) of the printer

I have a problem with my printer HP Officejet 6700 Premium [851648] when sending a fax using the control panael (Screen) of the printer. It shows to me very fast a blue screen with a power icon and an Error Code : "B82658AC". Than it shows a masseg tell me to turn off the printer. But when send a fax via HP Utility program it sends with no problem. It is the first time to send a fax after buying the printer. I have done the Test and show to me every thing is OK. My printer is conected directly to the phone line. I just want to now how to fix this problem, Thanx.
This question was solved.
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Thanx very much , The problem has been solved after updating the firmware

Feeder on Officejet 6700 Premium won't take pages

I am trying to fax multiple pages and I can't get the fax to take the pages. It just keeps telling me to place the original in the automatic document feeder. When I do this I hear the doorbell sound that says the papers are in place, but the printer is not recognizing that the papers are in place. I have opened the lid and turned off and on the printer thinking may need to be reset, but to no avail. I can fax from the scanner glass, but not from the feeder. Someone help me figure out what's wrong with my printer. Thanks in advance!
I have a HP Officejet 6700 Premium Printer.

Hello,
Please try the below mentioned steps that should resolve the issue.
Clean the automatic document feeder (ADF)
Follow these steps to clean the automatic document feeder (ADF), and then make blank copies to check if the issue is resolved.
Step one: Clean the ADF rollers and separator padFollow these steps to clean the automatic document feeder (ADF).
Gather the following materials:
A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
Distilled, filtered, or bottled water (tap water might damage the product)
Remove any originals from the document feeder tray.
Figure 6: Remove any originals
Press the Power button ( ) to turn off the product.
Disconnect the power cord from the rear of the product.
Lift the cover of the ADF until it stops.
Figure 7: Lift the ADF cover
Locate the pick rollers and the separator pad.
Figure 8: Locations of the pick rollers and the separator pad
1 - The ADF cover
2 - The pick rollers
3 - The separator pad
Lightly dampen a clean lint-free cloth with distilled or bottled water, and then squeeze any excess liquid from the cloth.
Use the damp cloth to wipe any residue off of the separator pad.
Figure 9: The separator pad
Use the damp cloth to wipe any residue off of the pick rollers.
Figure 10:
Dry the rollers and the separator pad with a clean, dry, lint-free cloth.
Do not close the ADF cover. Continue to the next step to clean the glass strip in the automatic document feeder.
Regards,
Jabzi
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My Mac stoped printing. I am on ox 10.9 and I have a HP Officejet 6700 premium

My Mac stoped printing. I am on ox 10.9 and I have a HP Officejet 6700 premium. I've reinstalled the drivers and tried several time . . . It just keeps telling me that the printer is busy.
I also have a PC hocked up to the network and it prints fine.
There is nothing wrong with my mac either because I have a dymo printer hocked up and it prints fine . . .
What gives?

Hi HappyHarpo,
Thanks for your post and welcome to the HP Forum.
At first step I suggest to restart your Mac and printer. If printer is in a network, also reboot the router first. Then try printing again.
If it still fails, I suggest to reset the printing system. Open Printers & Scanners and right-click the left side with the listed printer then choose Reset Printing System.
Then add the printer again, make sure next to "Use" the HP Printer/driver is selected correctly, and test printing.
Best regards,
Mandy
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HP Officejet 6700 Premium - Missing or Failed Printhead Error Message

Can anyone help me troubleshoot the error message for an HP Officejet 6700 Premium Printer:Missing or failed printhead. The printhead appears to be missing, not detected, or incorrectly installed.This error message popped up in the middle of printing. I looked online and the only troubleshooting support they provided was to turn the printer off, unplug for 15 seconds, and turn back on. I did that 3 times now, and it has not solved the problem. Has anyone else had this error message and been able to resolve it, or will I just need to buy a new printer? I would appreciate any advice. Thank you.

Two months have gone by, and no feedback from HP whatsoever. It's clear that they are completely aware that there is a widespread defect on this model, and they have no plans to address it. I'm sure they weighed their options, whether it was in their best financial interest to either address the problem & provide support, or to sweep it under the rug & lose customers like ourselves. It looks like, in this case, we're expendable. I couldn't go too long without a printer, and since the definition of "insanity" is doing the same thing over & over while expecting a better result, I opted to choose a different brand. About 6 weeks ago, I chose an Epson WorkForce WF-7510 wide-format all-in-one. It retailed at $250, but is usually on-sale for a little over $200. It has been fantastic. It is light-years quieter & smoother running than HP 6700, has a very innovative feeder tray that opens & closes (and folds nearly flat in the closed position), and performs fantastically. It runs, looks, & feels far more substantial than the last two HP's we've owned. Claims that it's of office-grade quality isn't just fluffing / lip-service as it was with the 6700. It really is a professional-grade product. I'm sorry that it didn't work out with HP. They've lost a customer. I'm sure that we're far from the only ones. Based on this experience, and that HP is trying to avoid addressing what is obviously an epidemic problem for this model, I've learned not to give them anymore of our business.

HP Officejet 6700 Premium

Hi,
I need advice regarding what to do so I again can scan on my printer.
I have no clue why I suddenly cannot scan. The message on the printer is:
Windows: Open Hp Printer software, select Scanner Actions, and then select Manage Scan to Computer.
I did not ever change any settings which is the reason why I dont understand what has happened nor do I understand exactly WHERE I am supposed to locate HP Printer software so I can select Scanner Actions
I should mention my computer is a HP Sleekbook with Windows 8.1 installed.
Hopefully somebody can tell me what to do.
Thanks

Hi cath9999,
Welcome to the HP Forums! I understand that, you cannot scan with your HP Officejet 6700 premium to a Windows 8.1 PC. I am happy to help you with this scanning issue! I have a few questions for you:
How is the printer connected? Wireless, Ethernet, or USB?
Can you make copies with the printer?
Is the power cable plugged into a surge protector or directly to the wall outlet? Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try our HP Print and Scan Doctor, and let me know what happens.
Thank you for posting, and have a great day!
RnRMusicMan
I work on behalf of HP
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Not recognizing HP OfficeJet 6700 Premium for Scanning

Hi to all,
I bought and set up an HP OfficeJet 6700 Premium. It is working fine for printing. However it won't recognize the HP Office Jet for scanning. Attempted both from device and from PC. I get a message that device was "not found"...I am running Windows 7.1
The manual says this below:
If your printer is connected to a network and you are scanning to a Windows
computer, before you can scan from the control panel, you need to enable scanning
from the software. From the computer desktop, click Start, select Programs or All
Programs, select the folder for your HP printer, and then select the option for your
HP printer. Double-click Scanner Actions, double-click Manage Scan to
Computer, and then click Enable.
I see the HP printer from the Programs menu, but I cannot get to the instruction - Scanner Actions.
Please help.
Thank you.

Hi ColleenM,
I am sorry to hear you are having such difficulty scanning. The HP Print and Scan Doctor (PSDR) was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
On an unrelated note, there was a firmware update released for the Officejet 6700 that you may or may not need. This firmware update likely has nothing to so with the issue you are experiencing but I would like to take the opportunity to let you know about it. Having the newest update does the following:
Fix/Enhancement
1) Enhance ePrint Diagnostic report for ePrint Setup.
2) Improve ease of wireless setup.
3) Enhanced Embedded Web Services.
4) Improve Print Quality.
5) Improve Airport Express connectivity.
6) Improve the accuracy & reliability of ink level gauge.
7) Improve ADF pick performance.
8) Improved paper handling
To check the version of your current printer firmware:
Printer Information Screen
1. From the Control panel, press Help (?) button, select Printer Information
2. Use the down arrow button to scroll to the 2nd screen
3. The current firmware revision will appear on the screen
If you do not have Version MPM3CN1322DR you need the update.
HP Officejet 6700 Premium e-All-in-One Firmware.
Let me know what happens with the PSDR. If the issue persists let me know, I am eager to help you resolve this.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

OfficeJet 6700 Premium Problems after Windows 8.1 update

My Officejet 6700 Premium worked great wirelessly under Windows 7 to print & Scan. Since updating to Windows 8.1, I can print to the printer wirelessly (having set it up manually from the printer), but the software won't load and I can't scan. Setting up a network connection using downloaded HP software fails (it just says it failed, no error message), and trying to download the entire software package (which includes scan, which I need), also fails during step 1 of 4. I tried uninstalling all HP software first, but the same errors persist. I don't want to mess things up further (as I said, I'm able to print wirelessly now), but I really want to be able to scan to the computer. Any help would be appreciated.

Hello mfrank1,
Welcome to the HP Forums.
I see that you are having some printing issues since you upgraded to Windows 8.1.
I do have a few troubleshooting steps that we can try to resolve this issue.
I first suggest that we uninstall the old software and drivers. I realize that you have already attempted to do this but I still would like to try it again but this time using the following document: Uninstalling the Printer Software.
When you stated that you have the printer connected with a direct connection using wireless, is this with a Bluetooth connection? Do you have a Router that you are going through?
Once the software is uninstalled, please restart the computer. Please disable any firewalls or anti virus protection before starting the next step.
When the computer is back up and running, please click on the following link for the HP Officejet Full Feature Software and Driver.
Please save the download to the Desktop of the computer so that it creates it's own Icon. Double click on the new Icon and follow the instructions.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Cheers,
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W a t e r b o y 71
I work on behalf of HP

Hp officejet 6700 premium printer-printer failure

I bought a HP officejet 6700 premium a month ago. I installed the printer and it printed ok. But after a few day of use, it suddenly stopped printing and gave a Printer Failure massage on the front control panel. The message says: There is a problem with the printer or ink system. Turn printer off then on. If problem persists, contact HP. I have checked all ink cartridges. They seem all ok (I have only print less than 10 pages since installed). I have turned power off and on several times but did'nt work. I have searched all over the HP website for help, but still can't find a solution for my printer problem. I deeply appreciate, if someone can help me or give me directions to make my new printer works again. Thanks.
P.S. my laptop computer has Winders 7.
ns42

Did you get an answer? I think the problem lies with the blue print head with the gold pins, they get bent when you change out printer cartridges. Several folks have had this problem. I watched a youtube video of repairman saying both the 6600 and 6700 printer had this problem until HP changed the print heads. I am still fussing with HP about this but I am pretty certain I won't get any relief. Good luck

Is there a workaround for Officejet 6700 Premium for MacBook Air version 10.10

Is there are a workaround for compatibility issue between OfficeJet 6700 Premium with MacBook Air OS X 10.10 Yosemite?

Welcome to the forums @Bron15
I read your post about wanting a work around for your Officejet 6700 to be used on 10.10.
There is a Full Feature driver available for you to install on Yosemite, therefore it's fully compatible. Download the driver below. If there are any issues, please let me know what exactly the problems are.
HP Officejet 6700 Premium e-All-in-One Printer series - H711 Full Feature Software and Driver
R a i n b o w 7000I work on behalf of HP
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HP Officejet 6700 Premium & Macbook OS X 10.8.2

Can anyone tell me how to solve my scan problem with my new HP Officejet 6700 Premium? I am running Mountain Lion OS X 10.8.2 which does not support this particular printer. Downloaded the driver that HP offers and all other printer functions work.

I have the same problem but scan to a flash drive is not the option... I have to scan massive documents...
I've tried with my Windows 7 computers and Android smartphones and the scanner works fine... only do not works the MacBook Pro Retina with OS 10.9 Maveriks... Neither the webscan works... It downloads a empty PDF... My Image Capture doesn't whork neither....
Thanks in advance

OS X 10.10 for Officejet 6700 Premium?

Is an OSX 10.10 (Yosemite) driver available yet for the HP Officejet 6700 Premium?
This question was solved.
View Solution.

Assuming you are using a network connection, try unplugging your router for 30 seconds and plug it back.
Next restart your Mac and turn the printer Off and On again, then check for any difference.
If that doesn't help, try resetting the printing system and check again:
*Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.
Click the Apple menu, and then click System Preferences .
Select Printers & Scanners.
Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
Click OK to confirm the reset.
Type your user Name and Password .
Click OK . The printing system resets.
Now click the plus sign and try adding the printer.
Shlomi
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Scan-to-email app with Officejet 6700 Premium printer

how to scan and email
Scan-to-email app with Officejet 6700 Premium printer - attachment does not come through

Hi
Welcome to the HP Support Forums. I see that you are unable to use the scan to email feature of your Officejet 6700 printer because you are getting an unable to connect message.
There are several steps I would like you to try please.
Please turn off your printer.
Please turn off your router. If your router doesn’t have an on/off switch, please unplug the power cord from the router.
After waiting a full 60 seconds please turn on your router (or plug it back in).
After the router has completed its startup routine please turn on your printer.
After the printer has completed its startup routine, please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this. Don’t worry that the screen shots show a Officejet 8600 printer, the steps are the same.
Please test the scan to email feature. If it works there is no need to continue with any further trouble shooting steps.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you.
Regards,
Happytohelp01
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I work on behalf of HP

Officejet 6700 Premium says color cartridge is depleted and won't print at all

My printer is only 5-6 months old, and refuses to print because it says the Yellow cartridge is depleted. I know it has not dried up and that it is still printing fine because I signed up for an app that prints out recipes every weekday (in color) and the page printed just this morning looked perfectly fine - the yellow showed up totally normal. The estimated ink level for the yellow cartridge does say that it is depleted, but how can that be when I have proof (from this morning's printout) that I still have yellow ink? And, according to the manual, the printer will still print if one of the color cartridges is depleted, as long as the black is not depleted. The black is only half-used, so why is the manual giving false information and my printer still refuses to print anything? Very frustrated....

Hey BoydJones, I see you are having an issue with your Officejet 6700 Premium and have a few questions. There are 2 major types of ink systems for inkjet model printers: IPH (integrated printhead) and IIC (individual ink cartridges). Many older model printers used the IPH style cartridge system: Tri-Color and Black. Most newer printers use the IIC system, but not all. There was a reason for the paradigm shift in the ink systems. The tri-color cartridge contained all 3 colors used in color printing: Cyan, Magenta, and Yellow. If any one of the 3 ran out, then you had to replace the cartridge no matter how much of the other 2 remain in the cartridge. In the IIC system one can change only the individual color that is out. As to the reason your color is draining from what appears to be little color usage: The printer uses ink in many ways. Ink is used when cleaning the printhead to ensure proper performance in print jobs, a small amount of color ink is placed below black ink to ensure a full rich black color and a long lasting printout, and ink is used to perform other preventative maintenance in the printer. For more information on how ink is used in HP printers please click here. The reason one has to change the cartridge in the IIC style ink system is to prevent damage to the printhead of the unit by ink drying in the ports of the printhead. The printhead in the 6700 premium is a stationary/permanent printhead and any damage of this nature could prevent the unit from printing at all. In the 2 cartridge, IPH, system the printhead is contained with the cartridge and replaced with each cartridge change. Thus, if one runs out of color and waits to replace the cartridge there will not be an issue of dried ink in the ports as the printhead is changed with the cartridge. I hope this helps to explain and clarify. As well, I saw your post and forwarded it to the right people for their review. You should hear back from someone shortly via private message on this Forum. Jason

HP Officejet 6700 Premium double sided printing with Word

I have a new HP Officejet 6700 Premium printer. When printing a pdf the double sided printing option works. When printing from Word, it does not. Can you tell me what settings I need to change to make this happen?

Hi,
From Word click on File and then select Print. the print dialog appears.
Click the Printer Properties link. the Printing Preferences dialog appears.
Within the Layout tab, set the Print on both sides option as Flip on long edge.
Click OK to confirm the changes, than click the Print button.
Please let me know if that helps,
Shlomi
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Opening the ADF on Officejet 6700 Premium?

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