Oracle 10g in restricted mode, unable to start up

We have a 10g instance which we shut down and started in restricted mode. It is now open, restrict.
No one including SYS can connect.
ORA-12526: TNS:listener: all appropriate instances are in restricted mode
The original session which shut down the DB is logged off.
How can we start the database?
Thanks

We did it by not specifying the instance on the connection.
I.e.
sqlplus system/password@DATABASE
did not work
but
ORACLE_HOME=DATABASE
sqlplus system/password
did
Message was edited by:
cubittm

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    [2010/7/8 10:11:59:598] Debug 50103 (EngineImpl:EngineImpl): commandline[3] = /myoraclehomepath/reports/cache
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    [2010/7/8 10:11:59:599] Debug 50103 (EngineImpl:EngineImpl): commandline[5] = null
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    [2010/7/8 10:11:59:599] Debug 50103 (EngineImpl:EngineImpl): commandline[7] = /myoraclehomepath/reports/logs/myreportserver/rwEng-0.trc
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    [2010/7/8 10:11:59:600] Debug 50103 (EngineImpl:EngineImpl): commandline[11] = null
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    [2010/7/8 10:12:6:947] Debug 50103 (EngineImpl:EngineImpl): commandline[3] = /myoraclehomepath/reports/cache
    [2010/7/8 10:12:6:947] Debug 50103 (EngineImpl:EngineImpl): commandline[4] = null
    [2010/7/8 10:12:6:947] Debug 50103 (EngineImpl:EngineImpl): commandline[5] = null
    [2010/7/8 10:12:6:947] Debug 50103 (EngineImpl:EngineImpl): commandline[6] = trace_all
    [2010/7/8 10:12:6:947] Debug 50103 (EngineImpl:EngineImpl): commandline[7] = /myoraclehomepath/reports/logs/myreportserver/rwEng-0.trc
    [2010/7/8 10:12:6:947] Debug 50103 (EngineImpl:EngineImpl): commandline[8] = trace_append
    [2010/7/8 10:12:6:948] Debug 50103 (EngineImpl:EngineImpl): commandline[9] = null
    [2010/7/8 10:12:6:948] Debug 50103 (EngineImpl:EngineImpl): commandline[10] = null
    [2010/7/8 10:12:6:948] Debug 50103 (EngineImpl:EngineImpl): commandline[11] = null
    *[2010/7/8 10:12:13:91] Error 50103 (C Engine): 10:12:13 ERR REP-3000: Internal error starting Oracle Toolkit.*
    *[2010/7/8 10:12:13:91] Error 50103 (C Engine): 10:12:13 ERR REP-3000: Internal error starting Oracle Toolkit.*
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    [2010/7/8 10:12:13:92] (C Engine)
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