Oracle financials crashes in firefox and ie

Hi,
I'm new so thanks in advance for any help.
oracle financials (OF) crashes both firefox and IE. I've changed jinitiator versions, jre versions, firefox (3.5.2 and 3.0.x) and IE versions (7 and 8) and still OF crashes the browser. There's no error message- just a window that says the browser crashed. I've installed different versions of everything in an effort to match the configurations of different computers on our network where OF is working fine, and it still crashes for this one user at the same window- after the responsibility page.
I gave the user a newly imaged computer and everything worked fine for a few days. Today it just quit working for her. One thing she said she had done right before everything stopped working was run ms access. She didn't have the new laptop's odbc configured yet so she didn't even do anything other than open the software. It seems like these things are related, but I don't know. She's able to log into OF, but as soon as she clicks a link like "Batch" and the java magic starts the browser goes kaput.
I don't have any experience with OF so other than changing the jre, jinitiator or browser version I'm at a loss. The IT department is stumped since it works for other people.
Does this strike a chord with anyone?

Fixed.
Start > My Computer (right-click) > Properties > Advanced > Settings (Performance) > Data Execution Prevention > Turn on DEP fro all programs and services except those I select:
Internet Explorer
Firefox
Java (traversed to the java.exe through C:\Program Files\Oracle\bin
Probably not a supported fix, but she's up and running again. If anyone has comments, please let me know.

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System Information
Time of this report: 2/20/2013, 21:17:10
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
           Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
       System Model: 700Z3C/700Z5C
               BIOS: Phoenix BIOS SC-T v2.2 P02AAG
          Processor: Intel(R) Core(TM) i7-3615QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
             Memory: 8192MB RAM
Available OS Memory: 7974MB RAM
          Page File: 2994MB used, 12950MB available
        Windows Dir: C:\windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Previously: Crashed in Direct3D (stage 3). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
DxDiag Notes
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.
DirectX Debug Levels
Direct3D:    0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
          Card name: Intel(R) HD Graphics 4000
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_C0D5144D&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: SEC0006
        Native Mode: 1600 x 900(p) (60.115Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2618 (English)
     Driver Version: 8.15.10.2618
        DDI Version:
       Driver Model: WDDM 1.1
Driver Attributes: Final Retail
   Driver Date/Size: 1/5/2012 02:36:50, 8034304 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-C77D-DFE0A9C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0166
          SubSys ID: 0xC0D5144D
        Revision ID: 0x0009
Driver Strong Name: oem9.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2618:pci\ven_8086&dev_0166&subsys_c0d5144d
     Rank Of Driver: 00E60001
        Video Accel:
      Deinterlace Caps: n/a
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Not Available
         AGP Status: Enabled

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Message was edited by: angelhair00

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Firefox crashes in normal and safe mode

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I will look up your crash report.

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Since I installed firefox and Chromium on my 64-bit system, they have been crashing randomly with segmentation fault often within first 10 seconds.
Here are the gdb outputs:
salil@ideapad ~ %gdb /usr/lib/firefox/firefox
GNU gdb (GDB) 7.5.1
Copyright (C) 2012 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <[url]http://gnu.org/licenses/gpl.html[/url]>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-unknown-linux-gnu".
For bug reporting instructions, please see:
<[url]http://www.gnu.org/software/gdb/bugs/[/url]>...
Reading symbols from /usr/lib/firefox/firefox...(no debugging symbols found)...done.
(gdb) run
Starting program: /usr/lib/firefox/firefox
warning: Could not load shared library symbols for linux-vdso.so.1.
Do you need "set solib-search-path" or "set sysroot"?
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
Traceback (most recent call last):
File "/usr/share/gdb/auto-load/usr/lib/libgobject-2.0.so.0.3400.3-gdb.py", line 9, in <module>
from gobject import register
File "/usr/share/glib-2.0/gdb/gobject.py", line 3, in <module>
import gdb.backtrace
[b]--Some thread creation[/b]
[New Thread 0x7fffd07f0700 (LWP 750)]
[New Thread 0x7fffcfaff700 (LWP 751)]
[Thread 0x7fffcfaff700 (LWP 751) exited]
[New Thread 0x7fffcfaff700 (LWP 752)]
Program received signal SIGSEGV, Segmentation fault.
0x00007ffff4cb02c4 in ?? () from /usr/lib/firefox/libxul.so
For Chromium:
salil@ideapad ~ %gdb /usr/lib/chromium/chromium
GNU gdb (GDB) 7.5.1
Copyright (C) 2012 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <[url]http://gnu.org/licenses/gpl.html[/url]>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-unknown-linux-gnu".
For bug reporting instructions, please see:
<[url]http://www.gnu.org/software/gdb/bugs/[/url]>...
Reading symbols from /usr/lib/chromium/chromium...(no debugging symbols found)...done.
(gdb) run
Starting program: /usr/lib/chromium/chromium
warning: Could not load shared library symbols for linux-vdso.so.1.
Do you need "set solib-search-path" or "set sysroot"?
Traceback (most recent call last):
File "/usr/share/gdb/auto-load/usr/lib/libgobject-2.0.so.0.3400.3-gdb.py", line 9, in <module>
from gobject import register
File "/usr/share/glib-2.0/gdb/gobject.py", line 3, in <module>
import gdb.backtrace
ImportError: No module named backtrace
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
[New Thread 0x7fffeb03c700 (LWP 1161)]
[New Thread 0x7fffea62e700 (LWP 1162)]
[New Thread 0x7fffe3881700 (LWP 1176)]
[New Thread 0x7fffe3080700 (LWP 1177)]
Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0x7fffe84a7700 (LWP 1168)]
0x0000555556a05638 in ?? ()
And, this is for Chromium on a good day when it does not crash immediately (but individual tabs keep crashing while opening URLs):
salil@ideapad ~ %gdb /usr/lib/chromium/chromium
GNU gdb (GDB) 7.5.1
Copyright (C) 2012 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <[url]http://gnu.org/licenses/gpl.html[/url]>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-unknown-linux-gnu".
For bug reporting instructions, please see:
<[url]http://www.gnu.org/software/gdb/bugs/[/url]>...
Reading symbols from /usr/lib/chromium/chromium...(no debugging symbols found)...done.
(gdb) run
Starting program: /usr/lib/chromium/chromium
warning: Could not load shared library symbols for linux-vdso.so.1.
Do you need "set solib-search-path" or "set sysroot"?
Traceback (most recent call last):
File "/usr/share/gdb/auto-load/usr/lib/libgobject-2.0.so.0.3400.3-gdb.py", line 9, in <module>
from gobject import register
File "/usr/share/glib-2.0/gdb/gobject.py", line 3, in <module>
import gdb.backtrace
ImportError: No module named backtrace
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
[New Thread 0x7fffeb03c700 (LWP 793)]
[New Thread 0x7fffea62e700 (LWP 794)]
[New Thread 0x7fffe9e2d700 (LWP 795)]
[New Thread 0x7fffd823b700 (LWP 847)]
[778:800:0105/162938:ERROR:diagnostic_error_delegate.h(30)] sqlite error 11, errno 0: malformed database schema (autofill_dates_pair_id) - no such table: main.autofill_dates
[778:800:0105/162938:ERROR:keyword_table.cc(548)] Can't write default search id backup.
[778:800:0105/162938:ERROR:keyword_table.cc(477)] Failed to update default search id backup.
The trace above is generated before Chromium shows "snap - aw, something bad happened' message.
The following trace is generated after some time, when it tries to load the plugins.
[Thread 0x7fffd7794700 (LWP 960) exited]
third_party/tcmalloc/chromium/src/tcmalloc.cc:285] Attempt to free invalid pointer 0x10000
[New Thread 0x7fffd7794700 (LWP 971)]
[Thread 0x7fffd7794700 (LWP 971) exited]
[778:778:0105/163916:ERROR:extension_prefs.cc(1522)] Bad or missing pref 'version' for extension 'fnibmbcdeepaahjmddiihohjanlimlmj'
[778:778:0105/163917:ERROR:extension_prefs.cc(1522)] Bad or missing pref 'version' for extension 'pjjhlfkghdhmijklfnahfkpgmhcmfgcm'
[778:778:0105/163917:ERROR:extension_prefs.cc(1522)] Bad or missing pref 'version' for extension 'apdfllckaahabafndbhieahigkjlhalf'
[778:778:0105/163917:ERROR:extension_prefs.cc(1522)] Bad or missing pref 'version' for extension 'blpcfgokakmgnkcojhhkbfbldkacnbeo'
[778:778:0105/163920:ERROR:extension_prefs.cc(1522)] Bad or missing pref 'version' for extension 'mijlebbfndhelmdpmllgcfadlkankhok'
[New Thread 0x7fffd7794700 (LWP 1001)]
[Thread 0x7fffd7794700 (LWP 1001) exited]
[New Thread 0x7fffd82fd700 (LWP 1005)]
[New Thread 0x7fffd831e700 (LWP 1006)]
[New Thread 0x7ffff7e1d700 (LWP 1007)]
[778:806:0105/163920:ERROR:ipc_channel_posix.cc(590)] pipe error on 130 Currently writing message of size: 36: Invalid argument
I have tried google-chrome and google-chrome-dev too. They all crash.
My Opera also crashes, but less frequently than Chromium and Firefox. So, that is how I could post this question.
Does anybody know of a solution?
Last edited by rohshall (2013-01-05 02:05:46)

Hi rohshall, did you have any success overcoming these errors? I am also seeing something similar that started a couple of months ago and only seems to effect some apps. For me Firefox is the worst offender, originally only crashing every so often but now will crash within 10 seconds or so every time. Skype also crashes occasionally in the same way (segfaults).
Looking into `dmesg` I see:
systemd-journald[137]: Failed to write entry, ignoring: Argument list too long
I imagine that this could be caused by a stack trace or something, but Googling for this error shows only a few unrelated threads.
In the end I completely switched over to Chromium to get away from the constant crashing of Firefox, and while Chromium itself doesn't crash on me, very occasionally I will find a tab that hasn't loaded or has crashed.
I'm completely at a loss here, the only cause I can think of is memory corruption, but then I would expect it to effect many other apps as well (eg. Xorg, or parts of the desktop environment).
*shrug*

Oracle financials crashes in firefox and ie

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