Orgchart 3.0 doesn't show position hierarchy/detail due to (error) message?

Hi all,
at the moment we're implementing orgchart 3.0 (Product Version:7.0 Build Version:0700038500)
When using the wizard for setting the position view and details under organizational unit it provides the following
message/warning on the "profile"step as shown in the below link.
http://dc459.4shared.com/img/EW1Zf8-Y/s7/0.7417648190801285/screencap.PNG
This results in missing details for positions when publishing the build.
All the transports (ABAP and add on package have been imported and all included tables, views fm's are available.
Included an error log which is related to this issue?
697. 29 nov 2011 15:45:20 ERROR com.nakisa.Logger - com.nakisa.integration.sap.BuildingBlocks : while trying to invoke the method org.w3c.dom.Node.getNodeType() of an object loaded from local variable 'node'
698. 29 nov 2011 15:45:20 ERROR com.nakisa.Logger - java.lang.NullPointerException: while trying to invoke the method org.w3c.dom.Node.getNodeType() of an object loaded from local variable 'node'
699. 29 nov 2011 15:45:20 ERROR com.nakisa.Logger - Nakisa.SAP.SAPProcessor.BAPI_Hroci : while trying to invoke the method com.nakisa.framework.data.DataTable.select(java.lang.String) of an object loaded from local variable '<6>'
700. 29 nov 2011 15:45:20 ERROR com.nakisa.Logger - java.lang.NullPointerException: while trying to invoke the method com.nakisa.framework.data.DataTable.select(java.lang.String) of an object loaded from local variable '<6>'
The orgchart can be accessed and a structure is show on O level
but when trying to get in depth on position hierarchy we dont see any details or structure.
Any idea what might be the problem/issue and how to solve this?
Thanks in advance
Carlos

Luke,
thanks for your helpful and quick response.
Still have some additional questions/queries:-) as this is the first time we
try to implement orgchart.
So if I'm correct we need to undeploy the current SMP build of Nakisa 3.0
and deploy the latest build with SP2?
Or can we just deploy the latest build on our NWCE without any issues?
Regarding the 3.0 SP2 is this included in the latest build or do we need to download thisseperate from the SMP?
Can we resuse the current orgchart config builds in the latest build or is it advisable to configure
orgchart with a clean build?
Thanks in advance
Regards,
Carlos
Hi Carlos,
You are using the SMP build which contains quite a few bugs. I highly recommend that you contact SAP Support for the latest version and I strongly recommend that you implement 3.0 SP2 (the build you have deployed is 3.0 without any SPs). SAP Support will supply the latest version of the build upon request.
Best regards,
Luke

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4. Look for the software update on the Apple TV (again, fairly intuitive by navigating the menu on your TV) and download/install the latest update.
5. If your problem was due to having your Apple TV connected to the Ethernet, I think this should do the trick! It should now show up on your computer's iMac and it should automatically start syncing your iTunes content although I did have to direct it to sync my photos.
p.s. Does anyone know how I can let Apple know that this issue exists with the latest Apple TV update? The guys at the Genius Bar at the mall I went to in Pleasanton, CA couldn't find any notes in their knowledge database about issues with the latest Apple TV software update and I think it's important that Apple knows about this.
p.s.s. I think Apple should make all of us, their consumers, more aware of how to let Apple know about these issues because this issue was so frustrating and throughout the whole troubleshooting process I felt very helpless and would have felt so much more positive about Apple if I just had a forum in which I could let Apple know I was having this issue (above and beyond this user forum through which I ended up losing much of my iTunes album artwork after following one person’s advice).
So if that forum exists, please let me know and let's brainstorm as to how to get more people like me to be aware of that forum so other people don't experience the same frustrations I have experienced.
p.s.s.s. I haven't tried reconnecting my Apple TV to the Ethernet in my home. While it will probably be slower to rent and download movies wirelessly, I don't care that much as I'm thinking I will start renting movies through Netflix instead and just use the Apple TV to watch my homemade videos on my TV.
But I am curious, why does Apple charge so frickin' much to rent a movie on the Apple TV? $4.99 for an HD movie? Everyone who has NetFlix tells me it is sooooo much cheaper and very easy to use. And to be honest, this makes me mad. Not that there is a cheaper option for renting movies/TV shows. That makes me happy. What makes me mad is that Apple charges so much to rent a movie when it doesn’t benefit them and it doesn’t benefit me. I think Apple does a lot of good things, but I think being able to rent (or even better, to subscribe to) media that you can watch (almost) instantaneously in your home is the wave of the future and still relatively new. If Apple wants to make money off of this service in the long term, they need to start by offering movies for super cheap, even taking a loss off the price they pay the production companies if they have to, because right now it's still all about adoption (i.e. getting as many people as Apple possibly can to think about renting a movie or *please please* a TV show through Apple ).
So I guess I feel like it's a lose-lose for Apple and me. Through Apple, to rent a movie (or *please please* a TV show) I will pay much more than I would with Netflix. But if Apple can walk away with an untarnished reputation after creating a special headphone input into their original iPhone device to make extra money out of nothing, then maybe they can do no wrong and we just need to keep blindly giving them our moolah? Can somebody please let me know how I could get a better job or at least a raise so that I can give Apple all of the money they are trying to squeeze out of me?
p.s.s.s.s. I am soooo sorry Apple, but the other day when I was at your store looking for the Firewire adaptor I needed to transfer files from my Firewire 400 on my old iMac to my new iMac via the Firewire 800 adaptor, I just couldn’t stomach the huge markup. I imagine you guys make a ton of money by ridiculously marking up your accessories over what one could pay elsewhere.
I know the rest of your consumers are happy to pay $50 for buying the cable in your store and I would like to apologize right now for using your in-store computers to search for the alternative pricing which I found for $19.99. I don’t believe any of your other customers saw me doing this, but if they did, please accept my sincere apologies. In the current economic environment, reputation is everything and it would be unfortunate for all of us if the Apple masses felt they were being taken advantage of.
Wow, I think I’ve got some issues with Apple that I need to work out. Anyone know a good therapist?

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